User's Manual

錯誤 ! 尚未定義樣式。 錯誤! 尚未定義樣式。
Q: Do I need to install .NetFrameWork?
A: No, you do not need to install .NetFrameWork. The client utility detects
if .NetFrameWork is installed on your system. If it is not detected, the utility
installs .NetFrameWork automatically.
Q: I removed .NetFrameWork do I need it to run the client utility?
A: Yes, .NetFrameWork is necessary for the client to operate properly. You must install
the client software once again. See Hardware and Software installation.
Q: What operating system does the client utility support?
A: The client utility currently supports Windows XP and Windows Vista.
Q: Why does a Windows message displaying Cannot remove the hardware now pop up
when I run the auto-uninstall?
A: Please exit the client utility first, and restart your operating system if necessary.
If the problem still persists, a third party application may be using the USB Dongle device.
Please close the application and try again.
Q: My device failed to connect after I inserted my USB Dongle. What can I do at this
time?
A: Take out the USB Dongle at this time and reinsert it in the USB slot.
Please note when your device is not detected the following screen appears.
Q: How can I get information on my USB Dongle device?
A: Please plug in the USB Dongle device. Then, open the client utility and click the Info
button.