User's Manual
40
Gener
al
T
erms
and
Conditions
of
Se
r
vice
v.7
-
1
-
1
3
v
.7-
1-
13
Gene
r
al
T
erms
and
Conditions
of
Se
r
vice
4
1
claims
action.
If
an
agreement
cannot
be
r
e
ached
within
f
orty
-fiv
e
(
45)
da
ys
of
receipt
of
the
Notice
of
Dispute
,
you
or
Sprint
may
commence
an
arbitr
ation
proceeding
or
small
claims
action.
Arbitr
a
tion
T
erms,
Pr
oce
ss,R
ule
s
and
Pr
ocedur
e
s
(1)
U
nle
ss
you
and
Sprint
agr
ee
other
wise
,
the
arbitr
ation
will
be
conducted
b
y
a
single
,
neutr
al
arbitr
ator
and
will
t
ak
e
place
in
the
county
of
the
last
billing
addr
e
ss
of
the
Ser
vice
.
The
arbitr
ation
will
be
go
verned
b
y
either
:
(a)
rule
s
that
w
e
mutually
agr
ee
upon;
or
(b)
the
J
AMS
Compr
ehensive
Arbitr
ation
R
ule
s
&
Pr
ocedur
e
s
(the
“
J
AMS
R
ule
s”),
as
modified
b
y
this
agreement
to
arbitr
ate
,
including
the
rule
s
about
the
filing,
administration,
disco
very
and
arbitr
ator
f
ee
s.
The
J
AMS
rule
s
are
a
v
ailable
on
its
w
ebsite
at
jamsadr
.
com
.
Notwithst
anding
an
y
J
AMS
R
ule
to
the
contr
ar
y
or
an
y
other
pro
vision
in
arbitr
ation
rule
s
chosen,
b
y
agreement,
to
go
vern
the
arbitr
ation,
w
e e
ach
agr
ee
that
all issue
s
r
egar
ding
the
Dispute
are
delegated
to
the
arbitr
ator
to
decide
,
ex
cept
that
only
a
cour
t
(and
not
the
arbitr
ator)
shall
decide
an
y
disagreements
r
egar
ding
the
scope
and
enf
or
ceability
of
this
agreement
to
arbitr
ate
.
(
2)
The
F
eder
al
Arbitr
ation
A
ct
(“F
AA
”)
applie
s
to
this
A
gr
eement
and
arbitr
ation
pro
vision.
W
e
e
ach
agr
ee
that
the
F
AA
’
s
pro
visions—not
state
la
w
—go
vern
all
questions
of
whether
a
Dispute
is
subject
to
arbitr
ation.
T
o
the
e
xtent
that
this
agreement
to
arbitr
ate
conflicts
with
the
J
AMS
P
olic
y
on
Consumer
Arbitr
ations
Pur
suant
to
Pr
e-
Dispute
Clause
s
Minimum
St
andards
f
or
Pr
ocedur
al
F
airne
ss
(the
“Minimum
St
andards
”),
the
Minimum
St
andards
in
that
r
egar
d
will
apply
.
Ho
w
e
ver
,
nothing
in
this
paragraph
will
r
equir
e
or
allo
w
you
or
Sprint
to
arbitr
ate
on
a
class-
wide
,
repr
e
sentativ
e
or
consolidated
basis.
(3)
The
arbitr
ator
may
a
w
ar
d
declaratory
or
injunctiv
e
r
elief
only
in
f
a
v
or
of
the
individual
par
ty
seeking
r
elief
and
only
to
the
e
xtent
nece
ssar
y
to
pro
vide
r
elief
w
arr
anted
b
y
that
party’
s
individual
claim.
Y
OU AND
SPRINT
A
GREE
THA
T
EA
CH
MA
Y
BRING
CLAIMS
A
GAINS
T
THE
O
THER
ONL
Y
IN
AN
INDIVIDUAL
C
AP
A
CIT
Y,
AND
NO
T
A
S
A
CL
A
SS
MEMBER
IN ANY
PUT
A
TIVE
CL
A
SS
OR
REPRESENT
A
TIVE
PR
OCEEDING.
F
ur
ther
,
unle
ss
both
you
and
Sprint
e
xpr
e
ssly
agr
ee
other
wise
,
the
arbitr
ator
may
not
consolidate
mor
e
than
one
per
son
’
s
claims,
and
may
not
other
wise
pr
e
side
o
ver
an
y
f
orm
of
a
repr
e
sentativ
e
or
class
pr
oceeding.
If
an
y
portion
of
this
pro
vision
is
f
ound
to
be
unenf
or
ceable
,
then
the
entir
ety
of
this
arbitr
ation
pro
vision
shall
be
null
and
void.
(
4)
W
e e
ach
are
r
e
sponsible
f
or
our
r
e
spectiv
e
costs,
including
our
r
e
spectiv
e
counsel,
e
xper
ts,
and
witne
sse
s.
Sprint
will
pay
f
or
an
y
filing
or
case
management
f
ee
s
associated
with
the
arbitr
ation
and
the
pr
of
essional
f
ee
s
f
or
the
arbitr
ator
’
s
ser
vice
s.
(
5)
An
arbitr
ator
’
s
a
w
ar
d
will
be
a
written
statement
of
the
disposition
of
e
ach
claim
and
will
also
pro
vide
a
concise
written
statement
of
the
essential
findings
and
conclusions
which
f
orm
the
basis
of
the
a
w
ar
d.
The
arbitr
ator
’
s
decision
and
a
w
ar
d
is
final
and
binding,
with
some
limited
cour
t
r
e
vie
w
under
the
F
AA
,
and
judgment
on
the
a
w
ar
d
may
be
entered
in
an
y
cour
t
with
jurisdiction.
(6)
As
an
alternativ
e
to
arbitr
ation,
w
e
may
r
esolve
Dispute
s
in
small
claims
cour
t
in
the
county
of
y
our
most
recent
billing
addr
e
ss.
In
addition,
this
arbitr
ation
agreement
doe
s
not
pr
e
v
ent
you
fr
om
bringing
y
our
Dispute
to
the
attention
of
an
y
f
eder
al,
state
,
or
local
go
vernment
agency
.
S
uch
agencie
s
can,
if
the
la
w
allo
ws, seek
r
elief
against
Sprint
on
y
our
behalf
.