User's Manual

135
www.gateway.com
Troubleshooting
■ If you spilled liquid in the keyboard, turn off your convertible tablet
PC and unplug the keyboard. Clean the keyboard and turn it upside
down to drain it. Let the keyboard dry before using it again. If the
keyboard does not work after it dries, you may need to replace it.
A keyboard character keeps repeating or you see a “Keyboard stuck”
or “Key failure” error message
■ Make sure that nothing is resting on the keyboard.
■ Make sure that a key is not stuck. Press each key to loosen a key that
might be stuck, then restart your convertible tablet PC.
You are pressing a letter key and a number appears on the screen
■ The numeric keypad is turned on. See “Key types” on page 34 for
instructions on turning off your numeric keypad.
Memory
You see a “Memory error” message
■ Make sure that the memory module is inserted correctly in the
memory bay slot. For more information, see “Adding or replacing
memory” on page 87.
■ Use a third-party diagnostic program to help determine if a memory
module is failing.
You see a “Not enough memory” error message
Close all programs, then restart your convertible tablet PC.
Memory card reader
Drive letter for the memory card slot does not appear in the My
Computer window
■ Reboot your convertible tablet PC.
Help and
Support
For more information about troubleshooting memory
errors, tap or click Start, then tap or click Help and
Support. Type the keyword memory error in the Search
box , then tap or click the arrow.