User Manual

device repaired or replaced or, in certain circumstances, the purchases price of device refunded. In addition to any
applicable guarantees, SEL offers this Limited Warranty.
If you purchased your device in Australia or New Zealand, here’s where we tell you what’s covered in your warranty and
what’s not - good stuff, and important too. Don’t worry, we’ll make this as fast and enjoyable as possible.
Use it as any normal human being would.
SEL warrants your device against defects in materials and workmanship under normal use in accordance with SEL’s
published user documentation for one year from the date that you bought it, in its original packaging, from SEL or its
authorised reseller (“Limited Warranty”). Avoid participating in extreme athletic events while simultaneously using your
device.
It matters where you bought it.
This Limited Warranty is only valid and enforceable in locations where the device is sold and will apply only if you
purchased your device from SEL or its authorised resellers.
We cover a lot, but here’s what’s not covered.
This Limited Warranty only applies to the hardware components (and not any software elements) of the device and does
not apply to damage caused by normal wear and tear, accidents, misuse (including failure to follow product
documentation), neglect, disassembly, alterations, servicing other than by SEL authorised technicians and external causes
such as, but not limited to, water damage, extreme thermal or environmental conditions.
We’re not perfect, but we try very, very hard.
This Limited Warranty does not guarantee that use of the device will be uninterrupted or error-free.
Warranty remedy (what to do if something does go wrong with your device).
If a defect arises and you return your device during the one-year Limited Warranty period, SEL will, at its sole discretion
and to the extent permitted by law, either repair your device using new or refurbished parts, replace your device with a
new or refurbished device functionally at least equivalent to yours, or accept the return of the device in exchange for a
refund of the purchase price that you paid for your device. If SEL repairs or replaces your device, the repaired or replaced
device will continue to be warranted for the remaining time of the original warranty period. All returned device and/or
parts for which you have received a replacement will become the property of SEL. Nothing in this Limited Warranty will
reduce or otherwise affect your statutory rights in relation to the device.
To make a claim under the Limited Warranty, please:
1. Contact the support team at 800093181 (for Australia), 800448099 (for New Zealand) or at xxx.SEL.com/c-support to
register your claim and provide the details to enable SEL to assess the claim.
2. Provide or make the device available to SEL as agreed with SEL. If you are required to return the device, SEL will provide
details of the service centre to you. If service is on-site or in-home pick-up service, SEL or its agents will contact you to
make arrangements.
3. We’ll need your name, contact information and the serial number of your device. In certain situations, we might also
ask you to provide a purchase receipt.
Please refer to the Privacy Policy for more information on how we handle that data, at SEL.com/privacy. It is your
responsibility to backup all data prior to returning the device under this Limited Warranty.
Included in this Limited Warranty for Australia and New Zealand is an in-home pick-up service for products.
The device will be at your risk whilst in transit to and from the authorised service centre, unless transported by SEL or its
authorised representatives, so don’t just hand it over to anyone.
SEL and its authorised service centres may seek reimbursement of any costs incurred by them if the device is found to be
in good working order.
The device comes with guarantees that cannot be excluded under Australian Consumer Law (if you purchased the device
in Australia) and New Zealand Consumer Law (if you purchased the device in New Zealand). You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
And here’s the all-caps part, so pay attention.
HOWEVER, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITED WARRANTY WRITTEN ABOVE IS THE
ONLY EXPRESS WARRANTY SEL PROVIDES FOR THE DEVICE, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY AND SEL
EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, GUARANTEES AND CONDITIONS OF ANY KIND, WHETHER STATUTORY
OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING THE DEVICE. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT ARE LIMITED IN DURATION TO THE ONE-YEAR PERIOD OF THE EXPRESS WARRANTY
ABOVE.
Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.