User Manual Part 6

275
Troubleshooting
www.gateway.com
You receive a “Printer queue is full” error message
■ Make sure the printer is not set to work offline.
To make sure the printer is not set to work offline:
1 Click Start, then select Settings, then Printer.
2 Double-click the icon for the printer you want to use.
3 Select Printer. If there is a Use Printer Offline option on the menu, click
to clear the check mark.
■ Wait until files have been printed before sending additional files to the
printer.
■ If you print large files or many files at one time, you may want to add
additional memory to the printer. Consult the printer documentation for
instructions for adding additional memory.
You receive a “Printer is out of paper” error message
■ After adding paper, make sure the printer is online. Most printers have
an online/offline button that you need to press after adding paper.
ScanDisk
When you started your computer, it ran ScanDisk
The computer probably had its power interrupted or was improperly shut
down. Windows automatically runs ScanDisk at startup when the computer
was improperly shut down.
ScanDisk fixes errors on the hard drive to minimize data loss. To prevent
ScanDisk from running when you start your computer, make sure you always
shut down by selecting
Shut Down from the Start menu.
Solo9550.book Page 275 Tuesday, June 19, 2001 3:18 PM