User Manual Part 6

274
Chapter 18: Troubleshooting
www.gateway.com
Your computer will not turn off, even after pressing the power button
for five seconds
■ If your system has “frozen,” and pressing the power button for five
seconds does not turn it off, insert a straightened paper clip into the reset
hole on the bottom of your notebook.
Printer
The printer will not turn on
■ Make sure the power cable is plugged into an AC power source.
The printer is on but will not print
■ Check the cable between the printer and the computer. Make sure it is
connected to the proper port.
■ Many printers have an online/offline button that you may need to press
so the printer can start printing. Press the button to put the printer
online.
■ Check the connector and cable for bent or broken pins.
■ Reinstall the printer driver. Use the manual that came with your printer
for instructions on installing the printer driver.
■ If the printer you want to print to is not the default printer, make sure
you have selected it in the printer setup.
To set a default printer:
1 Click Start, then select Settings, then Printers.
2 Right-click on the name of the printer you want to be the default
printer, then select
Set as Default.
Solo9550.book Page 274 Tuesday, June 19, 2001 3:18 PM