User Manual Part 6

262
Chapter 18: Troubleshooting
www.gateway.com
Device installation
You have computer problems after adding a new device
Sometimes a new device, such as a PC Card, can cause a system resource (IRQ)
conflict. Check IRQ usage to determine if there is an IRQ conflict.
To check IRQ usage:
1 Click Start, then select Settings, then Control Panel. The Control Panel
window opens. If you do not see the
System icon, click view all control
panel options
.
2 Double-click the System icon, then click the Device Manager tab. The
Device Manager opens.
3 Click Computer, then click Properties. The Computer Properties dialog
box opens and displays the IRQs and their hardware assignments.
To free IRQ resources for the new device:
1 Click Start, then select Settings, then Control Panel. If you do not see
the
System icon, click view all control panel options.
2 Double-click the System icon, then click the Device Manager tab. The
Device Manager opens.
3 Check the device properties for a resource conflict. A resource
conflict appears as a black exclamation point in a yellow circle.
4 Remove the device you are trying to install, then determine which
one of your ports you can temporarily turn off.
5 In the Device Manager, double-click Ports, click the port you want
to turn off, then click
Properties.
6 In the Device usage area, click to select the Disabled in this hardware
profile
check box, then click OK.
7 When you are finished using the device, return to the Device
Manager and turn on the port by clearing the
Disabled in this hardware
profile
check box.
Solo9550.book Page 262 Tuesday, June 19, 2001 3:18 PM