User Manual Part 6

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www.gateway.com

Troubleshooting

This chapter provides some solutions to common computer problems. Use the

information to troubleshoot and correct typical hardware and software issues.

If the suggestions in this chapter do not correct the problem, see “Getting

Help” on page 49 for more information about how to get help.

Safety guidelines

While troubleshooting your computer, follow these safety guidelines:

■ Never remove the memory bay cover, 3.5” module, or hard drive while

your computer is turned on.

■ Make sure you are properly grounded before accessing internal

components. For more information about preventing damage from static

electricity, see “Preventing static electricity discharge” on page 171.

Important If your system came equipped with an internal embedded

wireless device, do not operate the wireless device unless

all covers and shields are in place and the system is fully

assembled.

Solo9550.book Page 257 Tuesday, June 19, 2001 3:18 PM