User's Manual
Table Of Contents
- Contents
- Checking Out Your Gateway Notebook
- Getting Started
- Getting Help
- Windows Basics
- Using the Internet
- Using Multimedia
- Sending and Receiving Faxes
- Managing Power
- Travel Tips
- Customizing Your Notebook
- Upgrading Your Notebook
- Networking Your Notebook
- Moving from Your Old Computer
- Maintaining Your Notebook
- Restoring Software
- Troubleshooting
- Safety, Regulatory, and Legal Information
- Index
213
Troubleshooting
www.gateway.com
Networks
You cannot connect to your company network
■ Every network is unique. Contact your company computer department
or network administrator for help.
■ If your system came equipped with an internal wireless device, do not
operate the wireless device unless the system is fully assembled.
Passwords
The computer does not accept your password
■ Make sure that CAPS LOCK and PAD LOCK are turned off, then retype the
password.
You forgot your startup password
■ The password feature (which is set in the BIOS Setup utility) is very secure,
with no easy way to recover a forgotten password. You must return your
computer for repair. Call Gateway Technical Support for instructions.
PC Cards
You installed a PC Card and now your computer is having problems
■ Make sure you have correctly installed required software for the PC Card.
For more information, see your PC Card’s documentation.
■ Make sure that the PC Card you installed is not causing a system resource
conflict. For more information on resource conflicts, see “Device
installation” on page 203.