Product Info

210
Chapter 16: Troubleshooting
www.gateway.com
Sound
You are not getting sound from the speakers
■ Make sure the Windows volume control is turned up by clicking the
taskbar speaker icon.
■ Make sure that Mute is not selected. For more information, see “Adjusting
the volume” on page 85.
Video
The external monitor is not working
■ Make sure that the monitor power is turned on and that the video cable
is properly connected.
The LCD panel has pixels that are always dark or too bright
■ This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to
a minimum. If you feel these pixels are unacceptably numerous or dense
on your display, contact Gateway Technical Support to identify whether
a repair or replacement is justified based on the number of pixels affected.
Important If your computer has a DSTN or HPA LCD panel, you may
notice some minor screen distortions or ghosting with this
technology. Use your contrast Function keys to adjust your
screen for best viewing.
Solo1200.book Page 210 Friday, May 25, 2001 10:48 AM