Product Info

198
Chapter 16: Troubleshooting
www.gateway.com
Hard drive
You receive an “Insufficient disk space” error message
■ Delete unnecessary files from the hard drive using Disk Cleanup. For
more information, see “Using Disk Cleanup” on page 170.
■ Empty the Recycle Bin by right-clicking the Recycle Bin icon and selecting
Empty Recycle Bin from the pop-up menu.
■ If possible, save your files to another disk or drive.
■ If the hard drive is full, copy any files not regularly used to diskettes or
other backup media, then delete them from the hard drive.
You receive a “Data error” message
■ This may be the result of a defective area on the hard drive. To fix hard
drive problems, run the ScanDisk program. For more information, see
“Scanning the hard drive for errors” on page 171.
The hard drive cannot be accessed, or you receive a “General failure
reading drive C” error message
■ If a diskette is in the diskette drive, eject it and restart the computer.
■ Make sure that the hard drive is correctly installed. Remove it, firmly
reinsert it, then restart your computer. For more information, see
“Replacing the hard drive” on page 145.
■ If your computer has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.
Caution All deleted files will be lost when you empty the
Recycle Bin.
Solo1200.book Page 198 Friday, May 25, 2001 10:48 AM