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Troubleshooting

This chapter provides some solutions to common computer problems. Use the

information to troubleshoot and correct typical hardware and software issues.

If the suggestions in this chapter do not correct the problem, see “Getting

Help” on page 33 for more information about how to get help.

Safety guidelines

While troubleshooting your computer, follow these safety guidelines:

■ Never remove the hard drive or memory bay cover while your computer

is turned on.

■ Make sure you are properly grounded before accessing internal

components. For more information about preventing damage from static

electricity, see “Preventing static electricity discharge” on page 140.

Important If your system came equipped with an internal embedded

wireless device, do not operate the wireless device unless

all covers and shields are in place and the system is fully

assembled.

Solo1200.book Page 191 Friday, May 25, 2001 10:48 AM