User guide

To return your instrument for service:
1.
Contact your local customer care center or technical support group (see
“Customer and technical support“ on page 121) to obtain a copy of the
Certificate of Instrument Decontamination, a service notification, a service call
number, and packaging (if required).
2.
Decontaminate the QuantStudio
®
3D Instrument.
IMPORTANT! If the chip tray becomes contaminated with radioactivity, use a
commercially available decontaminant to remove the contamination. If the tray
cannot be decontaminated, the instrument cannot be returned to
Thermo Fisher
Scientific for service.
3.
Complete and sign a copy of the Certificate of Instrument Decontamination.
4.
Fax the Certificate of Instrument Decontamination to the customer care center.
5.
Pack the QuantStudio
®
3D Instrument in the provided packaging, without any
accessories or power cords. Include a hard copy of the Certificate of Instrument
Decontamination in the box.
Note: Repairs for instruments without the Certificate of Instrument
Decontamination are delayed.
6.
Affix the provided postage to the box, then ship the instrument to the designated
facility.
The repair process requires 2 to 3 weeks.
Replace the instrument fuses
If the fuses of your QuantStudio
®
3D Digital PCR Instrument fail, perform the
following procedure to replace them.
•
Fuses, 1.6A, Time-Lag T, 250VAC, 5 × 20-mm (2)
• Safety glasses
• Powder-free gloves
• Screwdriver, flathead
Materials
required
Appendix A Maintenance
Replace the instrument fuses
A
90 QuantStudio
®
3D Digital PCR System User Guide