QUALCOMM Globalstar Tri-Mode Phone GSP-1600 Student Guide TG84-73001-1C X1
QUALCOMM Incorporated 5775 Morehouse Drive, San Diego, CA 92121 U.S.A. Copyright © QUALCOMM, Incorporated, 1999. All rights reserved. Printed in the United States of America. Service Provider and/or Buyer may reproduce and distribute this document, whether in whole or part, for purposes related to the operation, maintenance, marketing and sale of the QUALCOMM Globalstar phones.
Objectives • Upon completion of this course you will be able to: ➭ Describe the following for the GSP-1600: • Features and benefits of the QUALCOMM Globalstar tri-mode phone • Phone, calling, and menu basics • Operation of the phone • Use of the nine menus to configure the phone and to set preferences • Safe use of the phone • Battery and battery charger use, care, and maintenance • Other accessories benefits and use • Troubleshooting common problems TG84-73001-1C X1 2
Convenient Access • QUALCOMM’s Globalstar tri-mode phone provides access to the Globalstar worldwide network as well as access to cellular networks ➭ IS-95, CDMA digital technology ➭ AMPS, analog technology or The Globalstar tri-mode phone is designed for use in North America or other areas governed by ANSI-41. Subscribers will use the phone with their regular CDMA or AMPS cellular service (operating in the 800 MHz band) when available.
Worldwide Roaming Areas not governed by ANSI-41 use the GSM standard (Global System for Mobile Communication). This standard is common in Europe and is published by the European Telecommunications Standards Institute (ETSI). The Globalstar system is designed to simultaneously support phones that are ANSI-41based and GSM-based. This is done over the common Globalstar Air Interface (GAI).
Additional Benefits • Voice and signaling privacy ➭ CDMA encryption ensures privacy for calls in Globalstar or CDMA cellular mode ➭ AMPS analog calls cannot be encrypted for privacy • Position Location Service ➭ Will be available in the future Security: CDMA is a wideband spread spectrum technology that spreads multiple conversations across a wide segment of the broadcast spectrum.
Getting Started Session Objectives • • • • Learn the physical features of the tri-mode phone Review the display indicators for phone status information Understand the role of the Security Module Understand the basics of using the phone: ➭ Deploying the antenna ➭ Power-on ➭ Making calls ➭ Receiving calls TG84-73001-1C X1 12
QUALCOMM Globalstar Tri-Mode Phone • The tri-mode phone is the user interface to a complex communications system ➭ Combines satellite communications technology with cellular communications technology ➭ Requires operation in two distinct ways ➭ Requires working knowledge of the technology and components of the system • Not for the average cellular customer - used in specialized markets or by users with special needs ➭ Certain industries ➭ Areas without telephony infrastructure The Globalstar system is a un
Features of the Tri-mode Phone Cellular antenna Light Indicator Earpiece Volume buttons Globalstar satellite antenna (back of phone - not shown) Display indicators Screen SMART KEY™ options SMART KEYs™ Information key Send key Punctuation key Mode select key Security module Message key Clear key End key International dialing (+) key Scroll keys Power key Microphone Some of the parts of the phone are self explanatory, like the earpiece and microphone, or Send key.
Display Indicators Phone operating in Globalstar satellite mode Phone operating in digital mode (if neither of the above indicators is displayed, phone is in analog mode) Signal strength. Four lines indicates strong signal, one line indicates extremely weak signal. Call in progress No service available. Phone will beep if service is not available and you try to place a call. Roaming for service outside home area. Text message received Voice mail notification received ✓ Battery charge.
Globalstar Satellite Call Security Module • Tri-mode phone is used for two types of calls: ➭ Satellite calls (Globalstar satellite mode) ➭ Cellular calls (digital mode or analog mode) • Security Module must be installed before Globalstar satellite calls may be made ➭ Contains the Globalstar authentication key (A-key), supplied by Service Provider • A-key authentication process begins when the Tri-mode UT is powered on in Globalstar mode • Emergency calls may still be made without A-key authentication Dono
Deploying the Globalstar Antenna • Deployment position depends on whether the user places the phone on the right or left ear • User must be outside with unobstructed view of the sky to place a Globalstar call • Carefully rotate the antenna to its deployment position ➭ Holding phone at ear, point index finger toward sky; antenna should point in same direction ➭ The end will telescope automatically Whenclosing, closing,the theantenna antennawill willretract retractautomatically. automatically.
Power On - Standby Mode • Power on: ➭ Press and hold Pwr about one second ➭ Indicator light illuminates briefly ➭ Phone goes to standby mode and searches for service based upon service mode selected Antenna Antennamust mustbe be deployed to deployed toacquire acquire Globalstar Globalstarservice service • Once the phone acquires service the banner and the appropriate icons display ➭ Date and time may optionally display based on service mode ➭ If service is not found after repeated attempts phone goes to p
Making a Call 1 Deploy the Globalstar antenna or cellular antenna 2 Press and hold the Pwr key to turn phone on 3 Select mode, if necessary 4 Enter the phone number to be called Note: Keep antenna pointing up while using keypad or viewing screen 5 Press Send • To redial the last number called: Press Send • To mute the call: Press mute To immediately change the operating mode of the tri-mode phone: • Press and hold the (* É) key. This displays the mode menu.
Receiving a Call • When a call is being received: ➭ Phone rings ➭ Indicator light flashes ➭ “Incoming Call” flashes on the screen • To answer the call: ➭ Press Send Toreceive receivean anincoming incomingGlobalstar Globalstar To callthe theGlobalstar Globalstarantenna antennamust must call bein inthe thedeployed deployedposition position be • To end a call: ➭ Press End Caller ID: If the Service Provider offers Caller ID, the screen displays the phone number of the incoming call.
Phone Features & Options Session Objectives • Learn the menu options of the phone • Review each option and its features ➭ Phone Book ➭ Call History ➭ Messages ➭ Features ➭ Call Information ➭ Security ➭ Preferences ➭ System ➭ My Numbers TG84-73001-1C X1 22
Using the Menus • In standby mode, press the menu key to display the Main Menu. • Press the corresponding number key to make a selection • Use the scroll keys * Ñ Ò # to see additional information when scroll arrows display ➭ Volume buttons also scroll • Press the Clr key to return to previous screen without saving changes • Press End to exit the menu ➭ Note: Menus can be accessed during a call, e.g.
Main Menu Options • There are nine main Menu Options as displayed in the picture ➭ The purpose and functionality of each will be described in this class ➭ For more detailed information and step-by-step procedures refer to the User Guide Phone Book: Used to save up to 99 phone numbers in the memory of the phone. Each entry contains a name (up to 12 characters), phone number, and location (two digit number used for speed dialing).
Entering Characters JJ K K LL jj kk ll 55 @ @& & (( )) :: .. ‘‘ ## ** ,, 11 A AB BC C aa bb cc 22 G GH H II gg hh ii 44 FF ff M MN NO Om m nn oo 66 PP Q QR R SS pp qq rr ss 77 Move Move cursor cursor backward backward D D EE dd ee 33 W W XX YY ZZ w w xx yy zz 99 00 TT U U VV tt uu vv 88 Move Move cursor cursor forward; forward; enter enter space space Some options require the entry of numbers and/or letters which is done from the keypad.
Phone Book Menu View View of of aa phone phone book book entry entry • Stores up to 99 phone book entries, by two digit location • Options: ➭ Edit the name, number, or location ➭ Erase the entry ➭ Make the entry secret so the number does not display ➭ View the entire phone number ➭ Prepend numbers to an existing entry ➭ Send dual tone multi-frequency (DTMF) tones for phone book entries to use automated phone services The Phone Book menu allows you to store up to 99 phone numbers.
Call History List Call Call History History List List with with the the first first entry entry selected selected • Contains last 10 incoming or outgoing satellite or cellular calls, numbered 0 - 9 • Scroll keys move up or down through the list • Caller name will display if number appears in phone book • Press Send to call the number or choose Send from the options menu • Choose Save to make a phone book entry The Call History list displays the last 10 calls.
Messages Access Access this this screen screen from from Main Menu or Main Menu or press press this this button on the keypad button on the keypad • Short message services (SMS) are optionally offered through Service Providers, including: ➭ Voicemail ➭ Text messaging • When you receive messages the phone beeps and displays the corresponding indicator • Message indicators display until all new messages are read SMS services for voicemail and text messages are offered optionally by service providers.
Features Features menu menu Features • Key Guard: ➭ Locks keypad to prevent accidental use ➭ User can answer the phone while key guard is on • Scratchpad: ➭ Used to enter up to 32 numbers ➭ Can add number to call history, save to phone book, or send DTMF tones Key Guard: This feature locks the phone keypad to prevent accidental use of the phone. One way to apply this feature is to choose it from the Features menu. The shortcut is to press and hold the (end) key while in standby mode.
Call Info Menu Depiction of of Depiction the “All Calls” the “All Calls” option option • Contains counters that track the number and duration of calls for billing purposes ➭ Home Calls, Roam Calls, and Recent Calls can be reset to zero ➭ All Calls displays all call information for the lifetime of your phone and cannot be reset The Call Info menu contains counters that display the number of calls and airtime. There are five options: • Last Call - Displays duration of the last call in minutes and seconds.
Security Menu Depictions Depictions of of some some functions functions of of the the Security Security menu menu Lock/Restrict Lock/Restrict Phone Phone Erase Memory Memory Erase Items Items Enter New New Enter Code/PIN Code/PIN • Enter lock code to access Security Menu ➭ Supplied by Service Provider when phone is purchased • Security options include: ➭ Locking/restricting phone to prevent unauthorized use ➭ Entering new lock code or analog cellular PIN ➭ Erasing call history, phone book, and/or SMS
Preferences: Sounds • The first Preference menu option is to set the phone sounds and volumes ➭ Ringer ➭ Earpiece ➭ Key beep • Mute Stereo option is used with Car Kit The Preferences menu is used to configure various user settings. There are 4 choices with various options, so each will be covered separately. The Sounds option allows the user to: set ringer type and volume; set earpiece volume: set key beep sound, volume, and length. The MuteStereo option is used with the car kit.
Preferences: Display • Backlight: Set to maximize battery life • Banner: Displays when phone is turned on • Auto Hyphen: Automatically place hyphens as phone numbers are entered • Show Time: Set the time format • Timezone: Select time zone to display in satellite mode • SMS Time: Adjust time of received SMS messages • Language: Select English, Spanish, Portuguese, or French Backlight: This option refers to the backlighting of the LCD screen. The setting affects the life of the battery.
Preferences: Alerts • Set alerts that sound a tone when events occur ➭ Fade alert when call drops ➭ Minute alert to help track how long a call is taking ➭ Service change alert to notify you when the call is handed off to another network ➭ New Message alert for new SMS messages The user can set alerts that sound a tone when certain events take place: • Use the Fade alert if you want audible notification that your call has been dropped.
Preferences: Calling • Calling features include: ➭ Automatically answer the call after specified number of rings ➭ Automatically redial a busy number ➭ Call any location number in the phone book without having to press Send ➭ Press any key to answer the phone when in standby mode (not just the Send key) ➭ Maximize battery life with deep sleep options ➭ Send PIN when analog cellular phone calls support this feature Auto Answer: Settings include automatically answering the call after one ring or two rings (o
System Menu • Status - Runs simple internal diagnostics on elements of the phone ➭ Smiley faces indicate whether element is in good or faulty condition ➭ Dash “-” indicates element not in use • Reacquire - Force the phone to disconnect and acquire selected mode of service • Version - Display current software version System Menu Features: Check Status: Selecting this option performs a simple internal diagnostic check of the Globalstar satellite antenna, car kit, security module, battery, memory, and lock.
System Menu • Service Provider Select - Set satellite service provider options using three lists: ➭ Known List - Pre-programmed with satellite service providers ➭ Preferred List - Displays preferred order of priority for using satellite service providers ➭ Prohibited List - Displays satellite service providers not to be used • Changes to Preferred or Prohibited list do not take effect until the phone is re-registered Service Provider Select: This feature allows the user to select which satellite service p
System Menu • Service Provider - Displays the current service provider’s name • Territory - Displays the current satellite service provider’s mobile country code (MCC) and mobile network code (MNC) • Manual Mode - Used to manually select the desired mode of service or to set AutoMode ➭ Only available modes display ➭ Mode remains selected until phone is turned off • Auto Mode - Contains settings for AutoMode option of the Select Mode feature Service Provider: Access this feature to see the current service
System Menu • A Number Assignment Module (NAM) is a phone number assigned by a cellular service provider • Phone allows up to two cellular NAMS and one Globalstar NAM • NAMs are entered into the phone by the Service Provider(s) ➭ Auto NAM - Automatically switches NAMs to home system service during system searches ➭ Set NAM - Choose which NAM to use ➭ Set System - Sets system preference for roaming in cellular service mode Sometimes a user will activate service with more than one cellular provider.
My Numbers • Displays all phone numbers associated with this phone ➭ Based upon NAM entry ➭ Scroll to see Cellular PhoneNo 1, Cellular PhoneNo 2, and G* PhoneNo This menu option displays each phone number and associated name as programmed for each NAM. Press (Clr) to return to the menu and make another selection. Press (End) to return to standby mode.
Accessories: Battery Polymer Lithium Ion Battery Snap into place Press and lift to remove Performance Operating Mode Estimated Talk Time in hours Standby Time in hours Globalstar satellite 3.5 9 CDMA (Code Division Multiple Access) 4.5 72 AMPS (Advanced Mobile Phone System) 2.5 14 The phone is sold with a rechargeable polymer lithium ion battery located on the back of the phone. Recommend that users purchase an extra battery as a backup. The battery snaps into place.
Maintenance • Be sure the battery is properly installed and charged ➭ Check the battery charge symbol in upper right corner of display ➭ Only use QUALCOMM batteries in QUALCOMM phones • Carefully rotate the Globalstar antenna for satellite calls ➭ Do not push on the end to make it retract; retraction is automatic ➭ Do not hold the UT by the antenna • Do not store the phone in direct sunlight (e.g.
