User guide

Windows Computers 37

Setting the Maximum Speed

1. In the Standard 19200 bps Modem Properties dialog, make sure the COM

port is correct for your QUALCOMM data cable connection.

2. Set “Maximum Port Speed” to 38400 bps.

The maximum speed for the modem must match the baud rate on your

Tri-Mode Phone (38400 bps is the phone’s default). If the speeds are not

the same, the computer cannot communicate with the Tri-Mode Phone.

Tip

You can check or change the baud rate on your Tri-Mode Phone

by selecting

menu, then selecting Features > Data > Baud Rate. If

the baud rate on your Tri-Mode Phone is not set to 38400 bps, be

sure to change the modem’s maximum speed so that the two

speeds match.

Note

38400 bps is the speed at which the Tri-Mode Phone

communicates with your computer, not the speed at which it

communicates with the Gateway.

3. In the

Standard 19200 bps Modem Properties dialog, click the Advanced

tab.