User guide

Troubleshooting 113
Asynchronous Data
When you try to connect,
your Tri-Mode Phone says
“Busy.”
■ The target modem (or modem pools
used for routing) may be busy. Try
connecting again later.
When you try to connect,
your Tri-Mode Phone says
“No carrier.”
■ You may have dialed a wrong number,
reaching a voice phone instead of a
modem. Check the phone number.
■ Make sure the Globalstar antenna is
extended at least 90
o
.
When you try to connect,
your Tri-Mode Phone says
“No answer.”
■ The target modem is not answering, or
a wrong number is not answering.
Check the phone number and try
connecting again later.
When you try to connect,
your Tri-Mode Phone says
says “No dial tone.”
■ Make sure “Cell Only” is not selected
under
menu > System > AutoMode > Data
or menu > System > AutoMode > Voice.
Asychronous data service is not
available for cellular connections. See
“Setting Mode Preferences for Data” on
page 7 for more information.
Your asynchronous call
takes a long time to
connect.
■ This may be normal. Asynchronous
connections have higher overhead and
thus are slower than packet data calls.
Problem Solution