QUALCOMM Globalstar Data User Guide
This guide is based on the production version of the QUALCOMM Globalstar GSP-1600 Tri-Mode Phone. Software changes may have occurred after this printing. QUALCOMM reserves the right to make changes in technical and product specifications without prior notice. QUALCOMM Incorporated 5775 Morehouse Drive, San Diego, CA 92121-1714 U.S.A. Document Number 80-99126-1EN Rev. B Copyright © 2001 QUALCOMM Incorporated All rights reserved This technology was exported from the United States Government.
Cautions and Warnings Caution Avoid exposing QUALCOMM Globalstar Tri-Mode Phones and accessories to rain or other liquids. If the phone gets wet, turn the power off immediately and remove the battery pack. Note When using a QUALCOMM Globalstar Tri-Mode Phone for Globalstar data (packet or asynchronous), observe the same safety guidelines that apply when making voice calls.
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Contents Getting Started ..........................................................................................1 What Is QUALCOMM Globalstar Data Service? ................................. 1 What Does Packet Data Let Me Do? ............................................. 1 What Does Asynchronous Data Let Me Do? ................................. 1 How Does It Work? ................................................................................ 2 What Do I Need to Use Data Service? ........................
Making a Data Connection .................................................................. 85 Making Packet Data Connections ...............................................85 Making Asynchronous Data Connections ...................................87 UNIX Computers ......................................................................................89 Connecting UNIX Components ........................................................... 89 Configuring Your Solaris UNIX Computer ............................
Getting Started What Is QUALCOMM Globalstar Data Service? QUALCOMM Globalstar data service allows your QUALCOMM Globalstar GSP-1600 Tri-Mode phone to serve as a wireless modem, sending data from or receiving data to a computer such as a laptop or Palm handheld. QUALCOMM Globalstar data service handles both packet and asynchronous data. What Does Packet Data Let Me Do? QUALCOMM Globalstar data service lets you access the Internet or other TCP/IP packet-switched networks.
How Does It Work? Here’s a quick overview of how Globalstar data service works. Cable ■ Connect your QUALCOMM Globalstar Tri-Mode Phone to the computer or Palm handheld, using a QUALCOMM serial data cable and any optional accessories. Configure ■ Configure your computer or Palm handheld organizer to use Globalstar data service (you need to do this only once for packet data, and once for asynchronous data). Connect ■ ■ Click a data connection icon or menu on your computer.
Or contact a modem (asynchronous data) ■ ■ Your computer or Palm handheld sends asynchronous data to the QUALCOMM Globalstar phone, which transmits them to a satellite and Gateway in the Globalstar Satellite Communications System. The Gateway routes your call through the Public Switched Telephone Network (PSTN) to the destination modem, as shown in the following illustration.
■ Apple Macintosh computers ❑ ❑ ■ Palm handheld organizers ❑ ❑ ❑ ■ MacOS 7.
Computer Cables and accessories needed for the Tri-Mode Phone Apple Macintosh ■ ■ QUALCOMM serial data cable (included in kit) optional extension cable, if desired For systems with USB (Universal Serial Bus) ports: USB adapter with software ■ For non-USB systems with mini-DIN 8 ports: Macintosh modem cable ■ adapter (female 25-pin to male 9-pin) ■ Palm handheld ■ ■ ■ ■ Red Hat Linux, Solaris UNIX ■ QUALCOMM Globalstar Hands-Free Car Kit ■ ■ ■ QUALCOMM serial data cable (included in kit) Palm
6 Getting Started
Using Your Tri-Mode Phone for Data For data connections (packet or asynchronous), your QUALCOMM Globalstar GSP-1600 Tri-Mode Phone works much as it would for a voice call. Note For complete details about how to use your QUALCOMM Globalstar Tri-Mode Phone, see the QUALCOMM Globalstar GSP-1600 Tri-Mode Phone User Guide (document number 80-98153-2). General Tips Here are some general tips for using your Tri-Mode Phone for data: ■ ■ Make sure the Tri-Mode Phone battery is charged and properly installed.
Tip The calling mode preference has probably been preset on your phone. You can change the Auto Mode preferences or manually override them for a particular call. For example, your phone could be set to look for Globalstar satellite service only. In that case, if you try to make a digital cellular packet data connection, your computer will report “No dial tone,” and your Tri-Mode Phone screen will say “Check mode preferences” or “Mode mismatch.
To set a Manual Mode selection 1. 2. Under menu, select System, then Manual Mode. Select AutoMode, Globalstar, or Digital. For data service, make sure that “Analog” is not selected. Data service is not available for analog cellular connections. Viewing Data Call Information Your Tri-Mode Phone can display information about your data connections, including the number of bytes received or transmitted and the duration of calls. To display data call information 1. 2.
10 Using Your Tri-Mode Phone for Data
Windows Computers This chapter tells how to configure a computer running Windows 95, 98, NT, or 2000 to use Globalstar data service. To do this, you physically connect the computer to your QUALCOMM Globalstar Tri-Mode Phone, then, in most cases, configure a “modem” driver and a new Dial-Up Networking connection. Your QUALCOMM Globalstar Packet Data Kit CD contains a modem installation wizard, which can help you quickly configure both the driver and Dial-Up Networking.
To connect a Windows PC to the Tri-Mode Phone 1. 2. 3. Turn off the power on your QUALCOMM Globalstar Tri-Mode Phone. You can leave your computer turned on. Attach the QUALCOMM data cable’s 9-pin serial connector to a serial COM port (RS-232) on your PC, then manually tighten the screws to hold it in place. Holding the other end of the QUALCOMM data cable, press both buttons on the side of the connector, then insert it into your Tri-Mode Phone with the arrow facing up (toward the phone’s keypad).
Configuring Your Windows PC Configuration differs depending on the type of Globalstar data service you want to use: packet data, asynchronous connection with PPP data, or asynchronous data only, as shown in the following table. What you need to configure for Windows Type of Globalstar data service: Modem driver required? Dial-Up Networking Connection required? Packet data connections Yes Yes A modem driver lets your QUALCOMM Globalstar Tri-Mode Phone act as a wireless modem.
Note To configure a Windows NT or 2000 PC to use Globalstar data service, you must have “Admin” rights for that computer. Quick Start Installation Your packet data kit CD contains a Quick Start Wizard, which can help you configure your computer to use a Tri-Mode Phone as a wireless modem. It can also set up a Dial-Up Networking connection for you.
■ ■ Packet data connections (for example: browse the Internet) Asynchronous connections that access packet data (for example: dial into a modem behind a firewall, then access a corporate intranet) The following table shows a quick overview of the process in each case. Overview: Configuring Windows 95/98/NT For: Do this: Packet data 1. Set up a new modem driver. Go to: “Setting Up a New Modem Driver (95, 98, NT)” on page 15 2. Configure a new Dial-Up Networking connection.
2 Windows’ Install New Modem wizard appears. Follow the procedures below to enter appropriate information in the wizard dialogs. Selecting the Type of Modem 1. 2. In the Install new Modem dialog, select “Other.” Click Next. 1 2 Telling Windows Not to Auto-Detect the Modem 1. 2. Select “Don’t detect my modem; I will select it from a list.” Since your QUALCOMM Globalstar Tri-Mode Phone acts as a wireless modem, there is no physical modem to detect. Click Next.
1 2 Selecting a Standard Modem 1. 2. 3. From the “Manufacturers:” list, select “(Standard Modem Types).” From the “Models” list, select “Standard 33600 bps Modem. or If you are using Windows NT, select “Standard 19200 bps Modem.” (Windows NT does not include modem drivers for speeds above 28800.) Click Next.
Selecting the COM Port 1. Select the Communications (COM) Port to which you have connected the QUALCOMM data cable. This must be an RS-232-capable serial COM port (COM1 is the standard). Caution Windows NT allows only one modem to be assigned to a given COM port. If you connect your Globalstar phone on a port where a modem has already been installed, Windows NT deletes the setting for the previous modem.
1 2 Setting the Maximum Speed 1. 2. In the Standard [33600 or 19200 bps] Modem Properties dialog, make sure the COM port is correct for your QUALCOMM data cable connection. Set “Maximum Speed” to 38400 bps. The maximum speed for the modem must match the baud rate on your Tri-Mode Phone (38400 bps is the phone’s default). If the speeds are not the same, the computer cannot communicate with the Tri-Mode Phone.
1 2 Configuring the Connection 1. 2. 3. 4. 5. In the Standard [33600 or 19200 bps] Modem Properties dialog, click the Connection tab. Set “Data bits” to “8.” Set “Parity” to “None.” Set “Stop bits” to “1.” Click Advanced.
Configuring Flow Control and Hardware Settings 1. 2. 3. In the Advanced Connection Settings dialog, select “Use flow control.” Select “Hardware (RTS/CTS).” Click OK. 1 2 3 Closing the Connection Tab 1. In the Standard [33600 or 19200 bps] Modem Properties dialog, click OK.
Completing Modem Setup 1. In the Modem Properties dialog, click Close to complete your modem setup. 1 You have finished setting up the modem driver for Windows 95, 98, or NT. Now you must set up Dial-Up Networking.
Making a New Connection The following procedures create a new Dial-Up Networking Connection, represented by an icon on your Windows desktop. You must create separate icons for packet data and asynchronous data, if you want to use both types of connections for PPP data. “At a Glance” tables in the procedures show the key settings that differ for packet and asynchronous connections (for example, phone numbers). Tip Create a new connection for packet data first.
Configuring the New Connection 1. In the Make New Connection dialog, in the “Type a name for the computer you are dialing:” field, type a name for your connection. In the examples that follow, the connection is called “GS Packet Data.” For an asynchronous connection, you might call it “GS Async Data.” Note The wizard on the kit’s CD creates a packet connection called “GSP-1600/1620 Packet Data” or an asynchronous connection called “GSP-1600/1620 Async Data.
1 Note On Windows NT, “Maximum speed” is called “Initial speed.” 2. 3. On the Connection tab, make sure the “Connection preferences” are set to “8,” “None,” “1.” Click Advanced.
4. In the Advanced Connection Settings dialog, make sure “Use flow control” and “Hardware (RTS/CTS)” are selected. 4 5 6 5. In the Extra settings field, type the AT (modem attention) command appropriate to packet or asynchronous data, as shown below: At a Glance: Data Differences 6. 7. 8. 9. 26 Data Type: AT Command: Packet None (leave the field blank) Asynchronous $QCPKND=2 Click OK to close the Advanced Communication Settings dialog.
7 8 9 Making a New Connection 1. In the Make New Connection dialog, click Next. 1 2. In the “Area code:” field, enter the information appropriate to packet or asynchronous data, as shown below: At a Glance: Data Differences Data type: Area code: Packet Make sure the Area code field is empty. Asynchronous Type the Area code for the modem you wish to dial.
3. In the “Telephone number:” field, type the information appropriate to packet or asynchronous data, as shown below: At a Glance: Data Differences Data Type: Telephone number: Packet #777 The #777 number tells the Gateway to set up a packet data connection. Asynchronous 4. 5. Phone number of the modem you wish to dial (for example, 555-1212). -orA phone book entry from your Tri-Mode Phone (for example, 05).
6 Your packet data connection (for instance, “GS Packet Data”) should now appear in the Dial-Up Networking window. You can drag your connection icon to the desktop to create a shortcut, if you prefer. Setting Connection Properties 1. In the Dial-Up Networking window (or on your desktop), right-click the data connection icon that you have created (for instance, “GS Packet Data”) and select Properties.
2 3 4 5 6 Configuring TCP/IP Settings 1. In the TCP/IP Settings dialog, select “Server assigned IP address.” Note Some ISPs automatically set the DNS information in Step 2. (Ask your Service Provider for details.) If yours does, you can skip to Step 3. 2. Select “Specify name server addresses,” then enter the primary and secondary DNS addresses assigned by your Service Provider or ISP. Note DNS address numbers in the illustration are examples only.
1 2 3 4 5 6. In the GS Packet Data dialog, click OK. Setting Dial Properties 1. 2. Double-click your data connection icon. or If you are using Windows NT, make sure “Phone number preview” shows the telephone number you want to dial. At this point, for Windows NT, you have finished setting up Dial-Up Networking. To make a connection, skip ahead to “Making a Data Connection” on page 53.
2 3 4. 5. 6. 7. In the Dialing Properties dialog, make sure you select the same country that you selected earlier, under “Making a New Connection” on page 27. Under “When dialing from here,” select “Dial using: Tone dial.” If the “#” character did not appear in front of the “777” in Step 2., then in the “For local calls, dial” field, type #. Click OK. 4 6 5 7 You have finished setting up Dial-Up Networking for Windows 95 or 98.
Manually Configuring Windows 2000 Tip Your packet data kit CD contains a Quick Start Wizard, which can help you configure your computer to use a Tri-Mode Phone as a wireless modem. It can also set up a Dial-Up Networking connection for you. If you use the kit’s wizard, you do not have to read this section. For details, see “Quick Start Installation” on page 14. This section applies only to Windows 2000. It shows how to manually configure a “modem” driver and Dial-Up Networking connection.
Setting Up a New Modem Driver (Windows 2000) The procedures in this section set up a modem driver so your QUALCOMM Globalstar Tri-Mode Phone can act as a wireless modem. 1. 2. 3. Go to the Windows Control Panel, then double-click Phone and Modem Options. In the Phone and Modem Options dialog, click the Modems tab. Click Add. 2 3 Windows’ Add/Remove Hardware Wizard appears. Follow the procedures below to enter appropriate information in the wizard dialogs. Telling Windows Not to Auto-Detect the Modem 1.
1 2 Selecting a Standard Modem 1. 2. 3. From the “Manufacturers:” list, select “(Standard Modem Types).” From the “Models:” list, select “Standard 19200 bps Modem.” Later (under “Setting the Maximum Speed” on page 37) you will change the modem’s maximum speed to 38400 bps, to match the baud rate on the Tri-Mode Phone. Click Next.
Selecting the COM Port 1. 2. Select the Communications (COM) Port to which you have connected the QUALCOMM data cable. This must be an RS-232-capable serial COM port (COM1 is the standard). Click Next. 1 2 3. When the wizard says, “Your modem has been set up successfully,” click Finish to complete the modem installation. Setting Modem Properties 1. 2. In the Phone and Modem Options dialog, on the Modems tab, select “Standard 19200 bps Modem.” Click Properties.
Setting the Maximum Speed 1. 2. In the Standard 19200 bps Modem Properties dialog, make sure the COM port is correct for your QUALCOMM data cable connection. Set “Maximum Port Speed” to 38400 bps. The maximum speed for the modem must match the baud rate on your Tri-Mode Phone (38400 bps is the phone’s default). If the speeds are not the same, the computer cannot communicate with the Tri-Mode Phone.
4. In the Standard 19200 bps Modem Properties dialog, in the “Extra initialization commands” field, type the AT (modem attention) command appropriate to packet or asynchronous data, as shown below: At a Glance: Data Differences Data Type: AT Command: Packet data None (leave the field blank) Asynchronous data $QCPKND=2 5. In the Standard 19200 bps Modem Properties dialog, click Change Default Preferences. 4 5 Configuring the Connection 1.
1 2. 3. 4. 5. 6. In the Standard 19200 bps Modem Default Preferences dialog, click the Advanced tab. Set “Data bits” to “8.” Set “Parity” to “None.” Set “Stop bits” to “1.” Click OK.
Completing the Modem Setup 1. In the Standard 19200 bps Modem Properties dialog, click OK. 1 2. In the Phone and Modem Options dialog, click OK. 2 You have finished setting up the modem driver for Windows 2000. Now you must set up a new connection.
Setting Up a New Connection (Windows 2000) Note This section applies only to Windows 2000. Before you create a new connection in Windows 2000, you must set up the modem driver. See “Setting Up a New Modem Driver (Windows 2000)” on page 34. The following procedures create a new Dial-Up Networking Connection, represented by an icon on your desktop. You must create separate icons for packet data and asynchronous data, if you want to use both types of connections for PPP data.
3. 4. Select “Dial-up to the Internet.” Click Next. 3 4 5. 6. Select “I want to set up my Internet connection manually, or I want to connect through a local area network (LAN).” Click Next. 5 6 7. 8. Under “How do you connect to the Internet?” select “I connect through a phone line and a modem.” Click Next.
7 8 Providing Account Information 1. Under “Internet account connection information,” make sure that the “Use area code and dialing rules” check box is set appropriately for packet or asynchronous data, as shown below: At a Glance: Data Differences Data type: 2.
3. Click Next. 2 1 3 4. For packet data calls, under “Internet account logon information,” leave the “User name” and “Password” fields blank. Note For asynchronous data and digital cellular calls, a “User name” and “Password” are required to make a connection. You can enter that information here or be prompted for it later when you connect. Globalstar packet data calls do not require a user name or password. 5. 44 Click Next.
4 5 A message box appears, asking if you want to continue with a blank user name. Note If you are making an asynchronous data or digital cellular call and entered a user name and password in Step 4., these message boxes will not appear. You can skip to “Naming Your Dial-Up Connection” on page 46. 6. Click Yes. 6 7. A similar message box appears, asking if you want to continue with a blank password. Click Yes.
Naming Your Dial-Up Connection 1. In the “Connection name” field, type a name for your dial-up connection. In the examples that follow, the connection is called “GS Packet Data.” For an asynchronous connection, you might call it “GS Async Data.” Note The wizard on the kit’s CD creates a packet connection called “GSP-1600/1620 Packet Data” or an asynchronous connection called “GSP-1600/1620 Async Data.” 2. Click Next. 1 2 Completing the Configuration 1. 2.
1 2 3. 4. On the “Completing the Internet Connection Wizard” screen, make sure the check box for “To connect to the Internet immediately” is not selected. Click Finish.
Configuring Networking Properties 1. 2. 3. 4. In the Network and Dial-up Connections window, right-click the GS Packet Data icon (or the icon for whatever you have named your dial-up connection). In the popup menu, select Properties. On the GS Packet Data Properties dialog, click the Networking tab. Select “Internet Protocol (TCP/IP).” Note Some ISPs set DNS information automatically (ask your Service Provider for details).
Configuring TCP/IP Properties Note Some ISPs set DNS information automatically (ask your Service Provider for details). If yours does, skip to “Making a Data Connection” on page 53. 1. On the Internet Protocol (TCP/IP) Properties dialog, make sure “Obtain an IP address automatically” is selected. Note In this dialog, Windows 2000 selects “Obtain DNS server address automatically” by default, but this will change after you add DNS addresses later. 2. Click Advanced. 1 2 3. 4.
3 4 5. In the TCP/IP DNS Server dialog, in the “DNS server” field, enter the primary (or “preferred”) DNS address assigned by your Service Provider or ISP. Note DNS address numbers in the illustration are examples only. Ask your Service Provider or ISP for the numbers you should enter. 5 6 6. 7. Click Add. If you have a secondary (or “alternate”) DNS address, enter it by repeating Step 4., Step 5., and Step 6. Completing Advanced TCP/IP Settings DNS suffixes are not required to make a connection.
1 2 3. In the TCP/IP Domain Suffix dialog, enter the domain name assigned by your Service Provider or ISP (for example, “abc.company.com”). Note The domain name in the illustration is an example only. Ask your Service Provider or ISP for the name you should enter. 3 4 4. 5. 6. Click Add. If you have a secondary domain name (suffix), repeat Step 2., Step 3., and Step 4. On the Advanced TCP/IP Settings dialog, click OK. The Internet Protocol (TCP/IP) Properties dialog appears.
7. In the Internet Protocol (TCP/IP) Properties dialog, click OK. 7 8. 52 In the GS Packet Data Properties dialog, click OK. You have finished creating your new connection for Windows 2000. To make a connection, go to the next section, “Making a Data Connection” on page 53.
Making a Data Connection Caution On your computer, make sure that no other application is using the serial port (e.g., COM1) assigned for Globalstar data service. If another application, such as Palm HotSync Manager, blocks the serial port, disable its control over the port before attempting a Globalstar data connection.
asynchronous call, the screen reads “Async Data” and shows the telephone number. You are connected to the network when the Verifying Username and Password window on your computer minimizes and the Tri-Mode Phone screen says “PPP @ 9.6.” The “PPP @ 9.6” indicates that the over-theair data rate is 9600 bps. (The “T R” status stands for Transmit and Receive.) For an asynchronous connection, the screen says “Async @ 9.6.” Note For cellular calls the Tri-Mode Phone screen says “PPP @ 14.
5. Make sure the application is configured with the following settings: Setting: 6. 7. 8. Value: Data bits 8 Parity none Stop bit 1 Baud rate Must match the baud rate on your Tri-Mode Phone (default: 38400). To check the baud rate on your Tri-Mode Phone, select menu, then select Features > Data > Baud Rate. Enter the telephone number you want to dial. Enter the $QCPKND=1 command as part of the modem initialization string. Click Dial. To disconnect an asynchronous data connection 1.
56 Windows Computers
Macintosh Computers This chapter tells how to configure an Apple Macintosh computer to use Globalstar data service. To do this, you physically connect the Macintosh to your QUALCOMM Globalstar Tri-Mode Phone. Then, for data using Pointto-Point Protocol (PPP), you select a modem script and configure remote access.
Tri-Mode Phone i Macintosh computer To USB port of Macintosh To Tri-Mode Phone 9-pin serial connector USB adapter QUALCOMM Data Cable 9-pin connector 256AC_00. Hardware Setup for a Macintosh with USB To connect a Macintosh to the Tri-Mode Phone using USB 1. 2. Turn off the power on your QUALCOMM Globalstar Tri-Mode Phone. You can leave your computer turned on. Connect the USB adapter to either USB port on your Macintosh. USB ports 258AC_00 3.
4. To connect the QUALCOMM data cable to the Tri-Mode Phone, press both buttons on the side of the connector, then insert it with the arrow facing up (toward the phone’s keypad). The connector should snap into place for a secure fit. 723AA_00 5. 6. Turn on your Tri-Mode Phone. Rotate or fully extend the appropriate antenna for the type of connection you wish to make (Globalstar satellite or cellular).
Note Connecting your Macintosh to a QUALCOMM Globalstar Hands-Free Car Kit requires a different serial cable. See “QUALCOMM Globalstar Hands-Free Car Kit” on page 107. “Hardware Setup for a Macintosh with Mini-DIN 8” shows how the components fit together.
3. Connect the other end of the Macintosh modem cable, the 25-pin-to-9pin adapter, and 9-pin serial connector of the QUALCOMM data cable, as shown in “Hardware Setup for a Macintosh with Mini-DIN 8” on page 60. 4. To connect the QUALCOMM data cable to the Tri-Mode Phone, press both buttons on the side of the connector, then insert it with the arrow facing up (toward the phone’s keypad). The connector should snap into place for a secure fit. 723AA_00 5. 6. Turn on your Tri-Mode Phone.
Configuring Your Macintosh To configure a Macintosh, you create a networking configuration, a stored collection of settings that enables your computer and Tri-Mode Phone (“modem”) to make a particular type of data connection. A networking configuration includes three types of settings (or sub-configurations): Remote Access, modem, and TCP/IP.
How Do I Set Up a Networking Configuration? Before setting up a networking configuration, copy modem script files to your Macintosh from the QUALCOMM Globalstar Packet Data Kit (you need to do this only once). See “Copying Modem Script Files to Your Macintosh”. Then, for each networking configuration you wish to set up, follow the sequence of steps under “Creating a Networking Configuration”. Copying Modem Script Files to Your Macintosh 1. 2.
Creating a New Remote Access Configuration 1. From the Apple menu, select Control Panels, then select Remote Access. The Remote Access dialog appears showing the last active setting. Note In MacOS 7.6, the Remote Access control panel is called PPP. 2. 3. 4. From the File menu, select Configurations. In the Configurations dialog, select “Default” from the configuration list. Click Duplicate. 3 4 5. 6.
7 8 Setting Up the Remote Access Configuration 1. In the Remote Access (“your configuration name”) dialog, click “Setup” to see all the fields. 1 2. 3. 4. 5. Select “Registered User” or “Guest,” as instructed by your Internet Service Provider (ISP). Some ISPs allow you to connect as a guest, while others may require you to connect as a registered user with a user name and possibly a password. If you select “Guest,” skip to Step 6.
Note Registered users can enter a password here or be prompted for it later when connecting. 6. In the “Number” field, type the telephone number appropriate to packet or asynchronous data, as shown below: At a Glance: Data Differences Data Type: Telephone number: Packet #777 The #777 tells the Gateway to set up a packet data connection. Asynchronous connection accessing PPP data 7. Phone number of the modem you wish to dial (for example, 303-555-1212).
Setting Up the Remote Access Protocol 1. 2. 3. 4. 5. 6. 7. 8. In the Options dialog, click the Protocol tab. Under “Use protocol,” select “PPP.” Globalstar data service uses Point-to-Point Protocol (PPP) to carry data packets from your computer to the Globalstar Gateway. Asynchronous connections with PPP data normally use PPP protocol also; however, in some cases the network you wish to access might use something else, such as Appletalk Remote Access Protocol.
Creating a New Modem Configuration 1. 2. 3. 4. From the Remote Access pulldown menu, select Modem. From the File menu, select Configurations. In the Configurations dialog, select “Default” from the configuration list. Click Duplicate. 3 4 5. 6. In the Duplicate Configuration dialog, type a name for the duplicate modem configuration. This example uses “GS Packet Data,” to match the Remote Access configuration name.
7 8 Setting Up the New Modem Configuration 1. In the Modem (“your modem name”) dialog, in the “Connect via” field, select the port to which you connected the USB adapter or modem cable (for example, “Printer port/USB” or “Modem Port”). Note The USB port (for example, “Printer Port/USB”) appears as an option only if the USB adapter is plugged in and the adapter’s software driver is properly installed. 2.
Note 38400 bps is the speed at which the Tri-Mode Phone communicates with your computer, not the speed at which it communicates with the Globalstar satellite or cellular system. 3. 4. 5. In the “Sound” field, select “On.” Although “Sound” is “on,” you will not hear tones from the Tri-Mode Phone while dialing. In the “Dialing” field, select “Tone.” Make sure “Ignore dial tone” is not checked. 1 2 3 4 5 6.
3 4 5. 6. In the Duplicate Configuration dialog, type a name for the duplicate TCP/IP configuration. This example uses “GS Packet Data” to match the Remote Access and modem configurations previously set up. Click OK. 5 6 7. 8. In the Configurations dialog, select your new configuration in the list. Click Make Active. This activates the configuration and closes the Configurations dialog.
Setting Up the New TCP/IP Configuration 1. 2. 3. 4. In the TCP/IP (“your configuration name”) dialog, under “Connect via:” select “PPP.” Globalstar data service uses Point-to-Point Protocol (PPP) to carry data packets from your computer to the Globalstar Gateway. In the “Configure” list, select “Using PPP Server.” In most cases you should allow the server to set addresses and masks. Contact your SP or Internet Service Provider (ISP) to find out what information is required. In the “Name server addr.
Establishing a Data Connection Caution On your computer, make sure that no other application is using the modem port assigned for Globalstar data (you will see a warning box in this case). If another application such as the Palm HotSync Manager blocks the port, close the application or disable its control over the port before attempting a Globalstar data connection.
5 6. 7. If you are connecting as a registered user (instead of a guest) and you chose not to enter a password during Remote Access setup, Remote Access prompts for your password. If you use one, enter it; otherwise, leave the box blank. If you saved your password in “Setting Up the Remote Access Configuration” on page 65, or if you are connecting as a guest, this box will not appear. Click OK.
indicates that the over-the-air data rate is 9600 bps. (The “T R” status stands for Transmit and Receive.) For an asynchronous connection, the screen shows the “Async” rate (usually 9.6). Note For cellular calls the Tri-Mode Phone screen says “PPP @ 14.4”or “PPP @ 9.6,” indicating an over-the-air rate of 14400 or 9600 bps. Time: 0:12 PPP @ 9.6 Status: T R | menu | You can now open typical communication applications to do anything you would normally do through an ISP.
5. Make sure the application is configured with the following settings: Setting: Value: Data bits 8 Parity none Stop bit 1 Baud rate Must match the baud rate on your Tri-Mode Phone (default: 38400). To check or change the baud rate on your Tri-Mode Phone, select menu, then select Features > Data > Baud Rate. 6. Enter the AT command $QCPKND=1 and the AT command “D” (“dial”) followed by the telephone number of the system or modem you want to connect to.
Palm Handhelds This chapter tells how to configure a Palm handheld organizer running the Palm OS to use Globalstar data service. To do this, you physically connect the Palm handheld to your QUALCOMM Globalstar Tri-Mode Phone, then, in most cases, set up a wireless “modem” and a network connection. Configuration procedures are similar for all models of Palm handhelds (III, V, VII). However, to connect different models you may need different cables or optional adapters.
To connect a Palm handheld to the Tri-Mode Phone 1. 2. Turn off the power on your QUALCOMM Globalstar Tri-Mode Phone. Connect the serial connector on the HotSync cable to your Palm. Serial connector 726AA_00 3. Connect the null modem adapter to the other end of the HotSync cable. HotSync cable and connector Null modem adapter 730AA_00 4. Connect the 9-pin serial end of the Globalstar data cable to the null modem adapter, and manually tighten the screws to hold it in place.
7. Rotate or fully extend the appropriate antenna for the type of connection you wish to make (Globalstar satellite or cellular).
What you need to configure for Palm Handhelds Type of Globalstar data service: Modem Preferences required? Network Preferences required? Asynchronous data connections only No No Not if you use Online or a similar program and just connect using a serial port (e.g., COM1). Go to: page 87 Connect using Online or a similar program, without using Remote Access. Go to: page 87 Example: dialing into a BBS Setting Up a Modem 1. 2. 3. On your Palm handheld, tap the Applications (or Home) icon. Tap Prefs.
5 The speed for the modem must match the baud rate on your Tri-Mode Phone (38400 bps is the phone’s default). If the speeds are not the same, your computer cannot communicate with the Tri-Mode Phone. Tip You can check or change the baud rate on your Tri-Mode Phone by selecting menu, then selecting Features > Data > Baud Rate. If the baud rate on your Tri-Mode Phone is not set to 38400 bps, be sure to change the modem’s speed so that the two speeds match.
6 7 8 9 Wireless modem setup is complete. Next you set up the network connection. Setting Up Your Network Connection You must create separate network connections for packet data and asynchronous data, if you want to use both types of connections for PPP data. “At a Glance” tables in the procedures show the key settings that differ for packet and asynchronous connections (for example, phone numbers). Tip Create a new connection for packet data first.
1 2 3 Note In the “Password” field, “-Prompt-” indicates that if a password is required for connecting to your e-mail or other applications, you will be prompted for it at connection time. Note When making asynchronous data or digital cellular calls, a “User Name” is required to make a connection. Globalstar packet data calls do not require a user name or password. Configuring Phone Setup 1. 2. On the Preferences/Network screen, tap the “Phone” field.
2 3 4 Configuring Network Details 1. 2. 3. On the Preferences/Network screen, tap Details.... On the Details screen, make sure the “Connection type” is “PPP.” Globalstar packet data service uses Point-to-Point Protocol (PPP) to carry data packets from your computer to the Globalstar Gateway. Make sure “Idle timeout” is set to “Power Off.” Note Some ISPs automatically set the DNS information in Step 4. and Step 5. If yours does, you can skip to Step 6. Ask your Service Provider for details. 4. 5.
2 3 4 5 6 7 Making a Data Connection Making Packet Data Connections Packet data connections can be either ■ ■ Packet (PPP) data only (example: browsing the Internet) Asynchronous data with PPP data (example: dialing into a modem behind a firewall, then accessing a corporate intranet) To make a connection using PPP data 1. 2. 3. 4. Make sure the Tri-Mode Phone is properly connected to your Palm handheld (as described in “Connecting Palm Components” on page 77). Power up your Tri-Mode Phone.
4 On your Palm handheld, the Service Connection Progress dialog appears. While the Tri-Mode Phone is establishing a packet data connection, the Tri-Mode Phone screen looks like this: Connecting.. PPP Data #777 | menu | Note When you make a cellular call, the Globalstar icon is replaced with the digital icon D . When you make an asynchronous call, the screen reads “Async Data” and shows the telephone number.
Note For cellular calls the Tri-Mode Phone screen says “PPP @ 14.4,” indicating an over-the-air rate of 14400 bps. Time: 0:12 PPP @ 9.6 Status: T R | menu | You can now open typical communication applications to do anything you would normally do through an Internet Service Provider (ISP). To disconnect a packet data connection 1. On your Palm handheld, go to the Preferences/Network screen and tap Disconnect .
3. 4. 5. Rotate the Globalstar satellite antenna (as shown on page 79) and make sure you have a Globalstar signal. On your Palm handheld, open a terminal application (such as Online). Make sure the application is configured with the following settings: Setting: 6. 7. 88 Value: Data bits 8 Parity none Stop bit 1 Baud rate Must match the baud rate on your Tri-Mode Phone (default: 38400). To check the baud rate on your Tri-Mode Phone, select menu, then select Features > Data > Baud Rate.
UNIX Computers This chapter tells how to configure a UNIX computer to use Globalstar data service. To do this, you physically connect the UNIX computer to your QUALCOMM Globalstar Tri-Mode Phone, then, in most cases, configure a “modem” and a packet data or an asynchronous connection. Globalstar data service has been tested with the following: ■ ■ Solaris UNIX Red Hat Linux Note The examples in this chapter use Solaris version 2.6 and Red Hat Linux 6.1.
To connect a UNIX computer to the Tri-Mode Phone 1. 2. Turn off the power on your Tri-Mode Phone. You can leave your computer on. Attach the QUALCOMM data cable’s 9-pin serial connector to a COM serial port (RS-232) on your workstation, and manually tighten the screws to hold it in place. Note Some computers may require an additional adapter if a 9-pin serial port is not available for connecting the QUALCOMM data cable. 3.
Note If you cannot obtain a signal with the Globalstar Satellite Antenna in a 90o position, try rotating it further until you feel it click into place. Configuring Your Solaris UNIX Computer You can interact with a Solaris UNIX system in many ways, from the command line to various graphical interfaces. No matter which interface you use, you must provide the same basic information to configure Globalstar data service.
Tip Create a new connection for packet data first. Then, if you also want an asynchronous connection for PPP data, duplicate your packet data remote server icon and rename it. Change only the properties shown in the “At a Glance” tables. 1. 2. 3. 4. 5. 6. 7. 8. Log in as root or become superuser. From the command line, type /usr/bin/pppinit and press Enter. Select “[1] - Asynchronous client.” Select “Modem Configuration.” Select “[19] - Standard Hayes modem.” Press Enter to set the serial port to default.
13. For “Enter your Server IP address” press Enter for none. Leaving these fields blank allows the server to set the addresses. 14. For “IP netmask for this interface” press Enter for none. 15. For “Enter your PAP Id” press Enter for none. 16. For “Enter your CHAP Name” press Enter for none. 17. For “Inactivity timeout” press Enter for the default of 120 seconds. 18. For “Do you want to add an access to another server?” press n for no. 19. Press E to save your changes and exit pppinit.
Tip You can check or change the baud rate on your Tri-Mode Phone by selecting menu, then selecting Features > Data > Baud Rate. If the baud rate on your Tri-Mode Phone is not set to 38400 bps, be sure to change the line speed for the PPP client so that the two speeds match. Note 38400 bps is the speed at which the Tri-Mode Phone communicates with your computer, not the speed at which it communicates with the Gateway. 3. Type exit to log out as root and invoke the changes.
3. 4. 5. Rotate or fully extend the appropriate antenna for the type of connection you wish to make (Globalstar satellite or cellular, as shown on page 90) and make sure you have a Globalstar or cellular signal. In ppptool, double-click the host icon you want to connect to. In the Connection window, click Connect. The Tri-Mode Phone makes the data call. While the call is connecting, the Tri-Mode Phone screen looks like this: Connecting..
Making Asynchronous Data Connections This section shows how to make a strictly asynchronous data connection (for example: dialing into a BBS). To make an asynchronous data connection 1. 2. 3. 4. 5. Make sure the Tri-Mode Phone is properly connected to your UNIX computer (as described in “Connecting UNIX Components” on page 89). Turn on your Tri-Mode Phone. Rotate the Globalstar satellite antenna (as shown on page 90) and make sure you have a Globalstar signal.
Configuring Your Linux Computer You can interact with Linux systems in many ways, from the command line to various graphical interfaces. No matter which interface you use, you must provide the same basic information to configure Globalstar data service. Configuration differs depending on the type of Globalstar data service you want to use: packet data, asynchronous connection with PPP data, or asynchronous data only, as shown in the following table.
Using Netconf, you can set up a modem and a PPP connection in the same series of steps. 1. 2. 3. Log in as root. Run netconf. Click PPP/SLIP/PLIP to open the Configurations dialog. Note If “PPP/SLIP/PLIP” is not available, PPP may not be installed on your system. 3 4. In the Configurations dialog, click Add.
5. Select PPP and click Accept. 5 6. In the “Phone number” field, type the information appropriate to packet or asynchronous data, as shown below: At a Glance: Data Differences Data Type: Telephone number: Packet #777 The #777 tells the Gateway to set up a packet data connection. Asynchronous 7. 8. 9. Phone number of the modem you wish to dial (for example, 303-555-1212). -orA phone book entry from your Tri-Mode Phone (for example, 05).
Configuring the PPP Connection 1. In the Configurations dialog, double-click ppp0. 1 2. 3. On the Hardware tab, select all of the checkboxes except “Escape control characters.” Set “Line speed” to 38400. The line speed for the PPP connection must match the baud rate on your Tri-Mode Phone (38400 bps is the phone’s default). If the speeds are not the same, your computer cannot communicate with the Tri-Mode Phone.
2 3 4 5. On the Communication tab, make sure that “Modem init string” has the ATZ command plus an additional AT command, as shown below: At a Glance: Data Differences Type of Globalstar data service: AT Command: Packet data No additional command required Asynchronous data $QCPKND=2 Note Make sure that “Modem init string” and “Modem dial command” do not include any AT commands that the Tri-Mode Phone does not support for data. (See “Supported AT Commands” on page 117.) 6. 7.
5 6 7 8. The Networking tab should not require any changes. 8 9. Leave the PAP tab blank. 10. Click Accept.
9 10 Configuring the Name Server Some ISPs set DNS information automatically. If yours does, you can skip to “Saving Your Settings” on page 104. Ask your Service Provider for details. 1. 2. 3. 4. In the Configurations dialog, click Quit. On the Netconf screen, click Name Server Specification (DNS). In the “default: domain” field, enter the domain name assigned by your Service Provider or ISP.
3 4 5 Saving Your Settings 1. 2. On the Netconf screen, click Quit. On the activation dialog that appears, click Activate the changes. 2 3. Type exit to log out as root. Your computer is now ready to make a data connection.
Making a Data Connection Making Packet Data Connections Packet data connections can be either ■ ■ Packet (PPP) data only (example: browsing the Internet) Asynchronous data with PPP data (example: dialing into a modem behind a firewall, then accessing a corporate intranet) To make a connection using PPP data 1. 2. 3. 4. Make sure the Tri-Mode Phone is properly connected to your Linux computer (as described in “Connecting UNIX Components” on page 89). Power up your Tri-Mode Phone.
You can now open typical communication applications to do anything you would normally do through an Internet Service Provider (ISP). To disconnect a packet data connection 1. On the command line of your computer, type usernetctl ppp0 down and press Enter. The connection is closed and the status is logged to the system log. Making Asynchronous Data Connections This section shows how to make a strictly asynchronous data connection (for example: dialing into a BBS). To make an asynchronous data connection 1.
QUALCOMM Globalstar Hands-Free Car Kit You can use Globalstar data service in a vehicle equipped with a QUALCOMM Globalstar Hands-Free Car Kit. Connecting Car Kit Components To use Globalstar data service with a QUALCOMM Globalstar Hands-Free Car Kit, the car kit should be installed as usual for your QUALCOMM Globalstar Tri-Mode Phone. For details, see the QUALCOMM Globalstar GCK-1400 Hands-Free Car Kit Installation/User Guide (document number 80-98438-1).
To connect a computer or Palm handheld to the car kit 1. 2. 108 Attach the 9-pin connector of the serial cable to the 9-pin serial port on the GEM (Globalstar Electronic Module) box of the car kit. Attach the other end of the serial cable to a 9-pin COM port (RS-232) on your Windows or UNIX computer. or Attach the other end of the serial cable to adapters or additional cables, as required, for your Macintosh computer or Palm handheld.
Commercially Available Accessories The QUALCOMM Globalstar Packet Data Kit includes the following accessories: QUALCOMM serial data cable Compact Disc (CD-ROM) that includes this User Guide This chapter describes optional accessories that you may need to complete your hardware setup, depending on which computer you use.
The modem cable should have a round mini-DIN 8 connector on one end, to connect to your Macintosh. On the other, it should have a 25-pin female connector. An adapter connects the 25-pin end of the Macintosh modem cable to the 9-pin end of the QUALCOMM data cable. For connection details, see “Connecting Macintosh Components” on page 57. Both the Macintosh modem cable and the adapter must have specific pin configurations to work with Globalstar data. For pinout details, see Table 1. Table 1.
Troubleshooting If you are having a problem with Globalstar data service, try the following troubleshooting tips. If that does not solve the problem, contact your service provider’s customer care center. Problem Solution General Your Tri-Mode Phone cannot get a signal. General: ■ Make sure the Tri-Mode Phone’s battery is charged and properly installed. Cellular: ■ Fully extend the cellular antenna. ■ Make sure you are clear of any objects that could block the signal.
Problem Solution Nothing happens on the Tri-Mode Phone when you try to connect, a message says “No dial tone,” or a message says “hardware failure.” ■ ■ When you try to connect, your computer says “No dial tone” and the screen on your Tri-Mode Phone says “Check mode preferences” or “Mode mismatch.” ■ ■ ■ You have a PPP connection but your Internet applications cannot connect to your ISP.
Problem Solution Asynchronous Data When you try to connect, your Tri-Mode Phone says “Busy.” ■ The target modem (or modem pools used for routing) may be busy. Try connecting again later. When you try to connect, your Tri-Mode Phone says “No carrier.” ■ You may have dialed a wrong number, reaching a voice phone instead of a modem. Check the phone number. Make sure the Globalstar antenna is extended at least 90o. ■ When you try to connect, your Tri-Mode Phone says “No answer.
Problem Solution Windows Computers Your Tri-Mode Phone has a signal but you cannot connect to the data network. ■ ■ ■ ■ Make sure that Maximum Speed for your “Globalstar data modem” matches the baud rate on your Tri-Mode Phone. Check the baud rate on your Tri-Mode Phone by selecting menu > Features > Data > Baud Rate, then change it if necessary. For a packet data connection, make sure the number being dialed is #777.
Problem Solution Macintosh Computers Your Tri-Mode Phone has a signal but you cannot connect to the data network. ■ ■ Make sure the baud rate on your Tri-Mode Phone matches that for the “QUALCOMM Globalstar Phone Modem.” Check the baud rate on your Tri-Mode Phone by selecting menu > Features > Data > Baud Rate, then change it to 38400 bps if necessary. On your computer, make sure that no other application is using the modem port assigned for Globalstar data service.
Problem Solution UNIX Computers The computer tries to connect but the Tri-Mode Phone does not respond. ■ ■ ■ 116 Make sure the PPP daemon is running (see the PPP documentation). Make sure the modem initialization string and dial commands do not include any AT commands that the Tri-Mode Phone does not support for data. (See “Supported AT Commands” on page 117.) Make sure the baud rate for your “Globalstar data modem” matches the baud rate on your Tri-Mode Phone.
Supported AT Commands For data service, your QUALCOMM Globalstar phone works as a wireless modem. In other words, it functions as Data Communications Equipment (DCE) that communicates with your computer, or Data Terminal Equipment (DTE). In the process, your computer sends AT (modem attention) commands to the phone. Table 2 shows the AT (Hayes modem compatible) commands that the phone supports for data.
Table 2.
Table 2.
Table 2.
Table 2.
122 AT Commands
Index A accessories 4, 109 account information 43 adapters 25-pin to 9-pin 5, 59, 110 null modem 5, 77, 109 USB 57 addresses 30, 50, 72, 84, 93 Admin rights 14 advanced connection settings, Windows 20 analog cellular mode 7 Analog only 8, 112 antenna extending 12, 53, 54, 59, 61, 73, 75, 79, 85, 88, 90, 95, 96, 105, 106, 111 positioning 7 Apple computers 57 Area code 27 asynchronous data Globalstar routing 3 Globalstar satellite mode 7 overview 1 troubleshooting 113 AT commands 81, 101, 115, 116 list of sup
connection configuring for Windows 20 configuring for Windows 2000 38 configuring PPP 100 new for Dial-Up Networking 23 setting up for Palm 82 Control Strip 73 country code 28 D data bits 20, 39 data cable 4, 11, 57, 58, 59, 61, 77, 78, 89, 90, 109 Data Communications Equipment 117 data service, see Globalstar data service Data Terminal Equipment 117 DCE 117 dial properties 31 Dial-Up Networking 22 installing 23 required for wizard 14 Windows 2000 41 digital cellular connections 4 cellular mode 7 icon 53, 7
Hayes modem 92, 117 host icon 94 HotSync cable 5, 77, 78, 109 Manager 53, 73, 114, 115 HyperTerminal 1 I IBM-compatible PCs 3, 4 Idle timeout 84 Ignore Dial Tone 70 initialization string 101, 116 interface 3, 109 Internet 1 applications 112 mail account 46 protocol 48 Service Provider, see ISP Windows 2000 connection 42 Interworking Function 119, 121 intranet 1, 62 IP address 30, 49, 84, 92, 93 IP Header Compression 30 IP network protocol 54, 75, 87 IRQs 114 ISP 1, 5, 30, 50, 51, 54, 72, 75, 87, 95, 103, 10
Netscape Navigator 1, 54, 75 network connection, Palm 82 protocols, Windows 29 provider 1, 5 No answer 113 No carrier 113 No dial tone 8, 112, 113 null modem adapter 5, 77, 78, 109 O overhead 1 over-the-air data rates 1 P packet data Globalstar routing 2 Globalstar satellite mode 7 overview 1 packet data connections for Linux 105 for Macintosh 73 for Palm 85 for Solaris 94 for Windows 53 Palm 77 browser 87 cable 109 configuring 79 disconnecting 87 handheld organizers 77 making connections 85 models 77 opera
R RAS 14 Remote Access Service 14 Access Status 73, 74, 75 server 94 routing asynchronous data 3 packet data 2 RS-232 12, 90, 108 S S commands, AT 118 satellite 2, 3 antenna 111 mode 7 unobstructed access 7 scripts, Macintosh modem 63, 69 serial data cable, see QUALCOMM serial data cable 4 port conflicts, Windows 53 service provider 5 signal 114, 115 obtaining 12, 59, 61, 79, 91, 111 SMS messages 120 software compression 29 Solaris 89 disconnecting 95 making connections 94 Solstice PPP 91 SP 5 speed Palm mo
Windows NT Admin rights 14 configuration instructions 14 one modem per port 18 wireless modem 1, 13, 15, 34, 79, 82, 91, 97, 117 wizard 11, 14, 33 wrong number 113 Index-6
