for QCP™860, QCP™ 1960, and QCP™ 2760 Phones 5 SE ND 9 2 6 3 [M E NU EN ] D D -QU R Ap ALC r 8 :4 2 0 T O M M 3a h -m u [B QC P-8 OO 60 K] User’s Guide r 7 C 4 0 8 1 pw 1 6A _5 ι 29 S0 QUALCOMM Incorporated 6455 Lusk Boulevard, San Diego, California 92121-2779 U.S.A. http://www.qualcomm.com/cdma DCN 80-B6337-1, Rev.
User’s Guide for QCP™ 860, QCP™ 1960, and QCP™ 2760 Phones This manual is based on the production versions of the QCP 860, QCP 1960, and QCP 2760 telephones. Software changes may have occurred after this printing. QUALCOMM reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under one or more of the following U.S. patents.
Contents Quick Start . . . . . . . . . . . . . . . . . . . . . . . . 2 Quick menu reference . . . . . . . . . . 3 Getting to Know Your Phone . . . . . . . . 4 Safe operating instructions . . . . . . 4 Customer Support. . . . . . . . . . . . . . 4 Keys on your phone . . . . . . . . . . . . 5 Icons on the screen . . . . . . . . . . . . . 6 Using Smart Keys . . . . . . . . . . . . . . 7 Turning the phone on and off . . . . 7 About standby mode . . . . . . . . . . . 8 Viewing your phone number . . . .
Quick Start To turn on your phone ➤ To answer a call Press pwr for about a second, until the icon appears. The phone enters standby mode (its idle state). ➤ To unlock your phone ➤ If your phone is locked, press the key under [UNLOCK] and enter your lock code. The default lock code is usually either 0000 or the last four digits of your phone number. Press END . To save a number in the phone book 1. Enter the number you want to save. To speed dial a phone number 1.
Quick menu reference ■ ■ ■ ■ ■ Press the key under [MENU] to enter the menu structure. Press or to scroll up or down through the menus. Enter the menu and menu item number (such as 6 3 for Display > Banner) to open a menu item. Press C to return to the previous menu level without saving changes. Press END to exit the menus.
Getting to Know Your Phone Safe operating instructions Read these cautions before you use the phone. If you have a pacemaker, keep the phone at least six inches (15 centimeters) away from your chest. If your phone is too close to a pacemaker, its radio frequency (RF) energy may interfere with the pacemaker. If you have any reason to suspect a problem, turn off your phone immediately. See page 46 for more information.
Keys on your phone D 1 Press the Volume keys to adjust the ringer and earpiece volume. You also use these keys to move the cursor when you are editing numbers or scrolling through menus. 2 Smart Keys™ change function based on the screen you are using. The word above each key identifies its current function. In standby mode, the Smart Keys are [MENU] and [BOOK]. 3 The key you press to make a connection may be labeled Send or Talk.
incoming call. Press this key at any time to exit the current screen and return to standby mode. 6 Use the keypad to enter digits, letters, and punctuation marks, or to select menu options. 7 Press Scroll Up to scroll through menus and screens. When editing text, press it to move the cursor to the left. 1 8 ι Press Information to see your phone number. 9 Press Scroll Down to scroll through menus and screens. When editing text, press it to move the cursor to the right.
On Call means a call is in progress. Roaming means the phone is outside of its home area. Envelope indicates a text message, voice mail, or a page. Padlock indicates your phone is operating with enhanced CDMA voice privacy (if available from your service provider). When this icon appears over the left key, keyguard is on. Battery Charge shows how much power remains in the battery. The more black bars you see, the greater the charge.
To turn the phone off ➤ Hold down pwr until “Powering off” appears on the screen. Viewing your phone number ➤ From standby mode, press ι . Your phone number appears. About standby mode Using keyguard When you turn on the phone and it finds a signal, the phone goes into standby mode. Keyguard protects your phone against accidental key presses when the phone is turned on. You can answer calls by pressing SEND or TALK whether keyguard is turned on or not.
Locking the phone Setting the banner You can lock your phone using your four-digit lock code. When the phone is locked, you can only call emergency numbers or receive incoming calls. The banner is a 12-character display that appears on the screen during power up and standby. To lock the phone 1. Press the 1. Press the 2. Select Display. key under [MENU]. To change the banner key under [MENU]. 2. Choose Security. 3. Select Banner. 3. Enter your four-digit lock code. 4.
Charging the batteries Your phone comes with a rechargeable internal lithium ion (LiIon) battery, which you do not need to remove to charge. This LiIon battery is partially charged when you receive the phone. Fully charge the battery as soon as you can to maximize talk time. If the charge falls too low, the phone turns off without saving any functions in progress.
extend the talk and standby times. (See “Accessories” on page 12.) To attach an external battery 1. Insert the two teeth on the battery into the corresponding holes on the back of the phone. 2. Move the top of the battery towards the phone until it latches into place. To remove an external battery 1. Push the button on the top of the battery cartridge to disengage the battery. 2. Pull the battery away from the phone.
Tip—To reduce drain on your battery, Accessories set the backlight to “always off.” (See “Display” on page 31.) For more tips about battery performance, see page 44. Accessories for your QUALCOMM phone may include a Hands-free Car Kit, Hands-free Headset, leather case, desktop charger, external battery, and more. Hot swapping If the external battery runs out of power during a call, the internal battery takes over automatically so you do not lose the call. This process is called hot swapping.
Making and Receiving Calls Your phone must be turned on before you can use it. (See “Turning the phone on and off” on page 7.) When the phone is off, incoming calls go to voice mail if available. (See page 25.) To redial the last number you dialed To make a call your phone is in, press to standby mode. 1. Press the numbers on the keypad to dial a number. 2. Press SEND or TALK Press any key except the volume keys. Press END Tip—If you are not sure what mode 1.
Types of calls in the list The recent history list contains the following types of calls: Called By—Incoming calls (if caller ID Duplicate calls appear once on the list. Calls are considered duplicates only if they have the same number and the same call type, such as Called By. service is available). To edit the recent history list Call To—Any phone numbers you 1. To edit a phone number in this list, dialed. Missed—Unanswered incoming calls (if caller ID service is available).
Caller ID Caller ID displays the phone number of the person calling you. If that number has been saved in your phone book, the caller’s name also appears. Three-way calling Three-way calling allows three parties to participate in the same phone conversation. To set up a three-way call 1. Dial the first party. 2. Depending on your service provider, you may need to press SEND or TALK to put the first party on hold. 3. Dial the second number and press SEND or TALK . 4.
2. Press SEND or TALK to change from one caller to the other. If you press END , both calls are disconnected. Adjusting the volume END or the volume keys to silence the ringer. The screen reads “RINGER SILENCED,” then “INCOMING CALL.” 2. Press or TALK to answer the call after silencing the ringer. SEND To mute or unmute a call ➤ 16 ➤ During a call, hold the key under [MENU] for about two seconds. “MUTE” flashes on the screen. The other party will not hear anything you say.
Phone Book The phone book stores phone numbers in “memory locations.” QCP 860 and QCP 1960—up to 99 numbers ■ QCP 2760—up to 199 numbers Each number can be up to 32 digits long. With each phone number, you can enter a name up to 12 characters long. ■ Tip—When you save a number in the phone book, include long distance information. That way, you can dial the number from anywhere. If it’s a local number, you pay only local rates. The phone automatically sorts entries by memory location number.
■ QCP 2760—Enter a number between 01 and 199. If that number is already assigned, the phone asks if you wish to overwrite the existing entry. 6. Press the key under [SAVE] to save this memory location. The Make Secret? screen appears. 7. Press the key under [NEXT] to cycle through the options: ■ No—The number appears in the phone book and history list. ■ Yes—The name is visible but the phone number is hidden. You cannot view or edit it unless you enter the lock code. (See page 24.) 8.
2. Press the key under [a->A] to return to upper case. Example—To enter the name Ann, press 2 once to enter the capital A. Press the key under [A->a] to switch to lower case. Press 6 twice to enter a lower case n. Move the cursor to the last space and press 6 twice to enter the second n. To enter punctuation 1. When you enter names, press the key to cycle through these 1 common punctuation marks: . , – ’ @ : ? / 1 2. To open a list of punctuation marks, press ι .
letters with accents, cedillas, circumflexes, and other marks. 1. Press the key under [MENU], then press 6 7 to open the Display > Language menu. 2. Press the key under [NEXT] to cycle through the languages. 3. When the correct language appears, press the key under [OK]. 4. Press the keys in the charts below to enter special characters.
Entering pauses and hyphens You can insert pauses and manual hyphens along with numbers in your phone book. Pauses are useful for dialing numbers like voice mail or any numbers that require a security code or credit card number. There are two kinds of pauses: Timed pauses are two seconds long. ■ Hard pauses cause the phone to stop dialing until you press the key under [RESUME]. By default, your phone enters hyphens using the North American numbering plan.
To dial from a memory location To edit a number before dialing 1. Press the You can change a number from the phone book or recent history list right before dialing. For instance, you may want to add long distance codes when dialing outside your home system. key under [BOOK]. 2. Scroll to the phone book entry. 3. When the cursor appears beside the phone number or name, press or TALK to place the call. SEND One-touch dialing Use this feature to call numbers without pressing SEND or TALK .
Changing the phone book To edit a phone book entry You can change the phone number, name, and memory location of any phone number. You can also make numbers secret. While editing, press the key under [SAVE] to skip over a screen without changing anything, or to accept the changes you have made and move to the next step. 1. Press the key under [BOOK]. 2. Go to the phone book entry you want to edit. 3. Press the key under [VIEW] to see details of the entry. 4. Press the key under [EDIT].
Note—If the entry is secret, you must enter your four-digit lock code. Searching the phone book To scroll through the phone book 1. Press the key under [BOOK]. 2. Use or or the volume keys to scroll through the list. To search by name 1. Press the key under [BOOK]. 2. Press the key under [NAME]. 3. Enter the first letter(s) of the name, and press the key under [FIND]. The screen shows the first entry beginning with that letter. Name search is not case sensitive.
Voice Mail, Pages, and Text Messages Depending on the service provider, your phone may offer messaging features such as voice mail, paging, and text messaging. email service for your phone, email may appear as a text message. You can view pages and text messages on your phone screen. Types of messages Alerts Voice mail—With voice mail, calls automatically go to your voice mail when your phone is turned off or when you don’t answer.
Memory Your phone can store up to 700 bytes of messages (approximately 22 messages of 16 characters each). When the available memory falls below 25% of the total memory, the phone beeps and displays “WARNING! Message Memory is almost FULL. New message is rejected.” When the phone runs out of memory, it beeps and displays “Msg memory is full. Last msg rejected.” It does not accept any new messages. Erase old messages to free memory. Voice mail seconds.
2. Scroll to the Page/Msg line. Press the key under [OK]. The first new message opens. To erase a page or text message 1. After viewing the message, press the key under [ERASE]. To view old pages or text messages 2. Press the 1. Press To erase old page information to display the list. 2. Scroll to the Old Msg line. Press the key under [OK]. The first old message opens. 3. Press the key under [VIEW]. To dial a callback number 1. After viewing the message, press SEND or TALK .
Menus Use the menus to check or change phone settings. Each menu except Keyguard contains a secondary list of menu items. Selecting Keyguard turns keyguard on. Selecting any other menu opens a list of menu items. To enter the menu structure 1. Press the key under [MENU]. A list of the menus appears. 2. Press or to scroll through the menu list. Press the number of the menu you want to open. You must provide your lock code to open the Security menu. 3. Press the number of the menu item you want to open.
To select a menu item 1. Press the key under [NEXT] to cycle through the options. 2. To select an option, press the key under [OK]. A check mark appears beside the selected option. To return ➤ Press C once to return to the previous menu without saving changes. -or- ➤ Press END once to return to standby mode without saving changes. Menu items 1 Keyguard disables the keypad to protect your phone against accidental key presses. (See “Using keyguard” on page 8.
Earpiece volume setting (2 4) as the base comfort level. 2-7. Ringer Type sets the sound of the incoming call alert. 2-8. Key Sound sets the sound of keypresses to either tones or clicks. 3 Call Info displays the number and duration of calls (measured in minutes and seconds). 3-1 Home Calls displays the duration of all calls you made in your home system (that is, not roaming) since the last reset. 3-2 Roam Calls displays the duration of all calls you made outside your home system since the last reset.
4-4 Clear Calls erases the recent 5-5 One Touch enables one-touch history list. dialing. (See “One-touch dialing” on page 22.) 4-5 Clear Book erases the entire phone 5 book. There is no undo feature. 6 Features 6-1 Backlight illuminates the phone 5-1 Auto Answer sets the phone to automatically answer after two rings. This feature is useful in combination with the Hands-free Car Kit. 5-2 Auto Retry redials failed calls up to five times.
such as your electronic serial number (ESN). 7-4 Roam Ring assigns a distinct ring to incoming calls that occur when you are outside your service area. 6-7 Language sets the language for the phone. (See page 19.) 7-5. Msg Remind sets the automatic voice mail message reminder beep on or off. When Msg Remind is on, the phone beeps every five minutes when you have a voice mail message that you have not yet acknowledged.
No Roaming prevents you from making or receiving calls outside your service area. ■ The QCP 860 phone has two other options, A Side and B Side. They refer to the two cellular blocks. By selecting one block, you prevent your phone from operating on the other block. 8-2 Set NAM sets your Number Assignment Module (NAM) correctly for your current area if you have phone accounts with multiple service providers.
Data until power OFF forces the phone into data mode. The “until power off” settings remain until you reset the menu to off or turn off the phone. 8-5 Force Call only appears on the QCP 860 dual-mode phone. It forces the phone into analog mode until the end of the next incoming or outgoing call, or for the next ten minutes. ■ -or8-5. Digital only appears on the QCP 2760 phone. It sets the phone to operate in digital mode, analog mode, or both.
Internet Browser and Data Capability Your phone is capable of browsing the Internet and handling data as explained below. These services, however, are dependent on your service provider. Check with your service provider for availability. ■ ■ Internet browser—You can use your phone to browse the Internet if you have obtained phone Internet services from your service provider and if over-the-air Internet access is available in your area.
These applications are designed download quickly and fit on your phone screen. You can also browse sites on the World Wide Web. However, some pages may take a long time to download or may contain too much text to read easily. Not all Web pages will be formatted properly. The QCP 860 and QCP 1960 phones can support Internet messages called Net Alerts. For more information, see“Net alerts” on page 39. To learn more about the features of your Internet browser, contact your service provider.
Starting a browser application Navigating the Internet browser 1. From the home page, use You can use the keys on your phone to navigate the browser. and to scroll through the list of applications. 2. Press the key under [OK] to start the desired application. Keys Use the volume keys to scroll up and down. 3. You can return to the home page or the browser menu at any time. Press END to open the home page. Press ι to open the browser menu.
C ι 1 Press Clear to return to the previous screen or (when entering data) to erase the last character. When you move the cursor to the beginning of a line, pressing Clear backs you out of the screen. Press Information to open the Browser settings menu. Press number keys to select the menu options. You can create and use bookmarks, return to your home page, configure the browser settings, and more. Use number keys to select menu items or enter digits and letters.
and press the key under [OK] to accept it, the phone sends data to the application. The padlock icon at the top of the screen means the current Web page is secure. It is safe to enter confidential data, such as a credit card number. Data encryption makes a secure page safer than using your cordless phone at home. The on call icon means you are on a call and may incur phone charges depending on how your service provider bills Internet browsing. You cannot receive voice calls when this icon is displayed.
A “Net Alert” message appears on the screen. Asterisks (*) indicate that the message is urgent. ■ The icon is activated. It blinks if one of the new messages is urgent. ■ The phone beeps four times. To turn off the beep, go to the Message Volume menu item (2 5). To access your Net Alerts, do the following: ■ 1. Press to open the message screen. 2. Scroll to the “Net Alerts” line. An asterisk (*) appears before the “Net Alerts” line to indicate you have messages. 3. Press the key under [OK].
data cable into the port on the bottom of the phone. 2. Plug the serial connector on the other end of the data cable into the serial port on your computer. 3. Turn on your computer. 4. Press the PWR button to turn on the phone. 5. Open a communications software package on your computer. Follow the directions that came with the software to send or receive faxes and e-mail or access the Internet using your wireless phone.
■ ■ ■ ■ 42 if the network structure correctly identifies them to the phone. Fax for Next Call tells the phone to receive the next call in Fax mode. Data for Next Call tells the phone to receive the next call in Data mode. Fax until power OFF tells the phone to receive all calls in Fax mode until the phone power is turned off. Data until power OFF tells the phone to receive all calls in Data mode until the phone power is turned off.
Caring for Your Phone Use the following guidelines to optimize the performance and life of your phone, antenna, and battery. Phone ■ ■ ■ Do not let unauthorized personnel install or service your phone or accessories. Faulty installation or service may be dangerous, and will invalidate your warranty. Only use QUALCOMM-approved accessories with QUALCOMM phones.
Antenna Power save mode Follow these guidelines to get the best reception possible. Your phone automatically switches to power-save mode if it has not found a signal after about 15 minutes of searching. Power-save mode decreases the drain on the battery. ■ ■ ■ ■ Fully extend the antenna when you place or receive a call. Do not touch the antenna while you are on a call. Do not bend or twist the antenna. Close the antenna when not in use.
Tips for improving battery performance Follow these guidelines to improve battery performance. ■ ■ ■ ■ ■ ■ ■ Do not disassemble or short-circuit the battery. Keep the metal contacts at the base of the battery clean. If you have not used an internal or external battery for more than a month, recharge it before using it. Replace the internal battery when it no longer maintains a charge. Return the old battery to your local QUALCOMM Service Center.
Safety Information Radio Frequency (RF) energy Your telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy. Your service provider’s network controls the power of the RF signal. This power level can range from 0.006 watts to 0.6 watts. Exposure to RF energy In August 1996, the U.S. Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones.
■ ■ ■ ■ Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turned on. Do not carry your phone near your heart. Use the ear opposite the pacemaker. If you have any reason to suspect that interference is taking place, turn your phone off immediately. Hearing aids—Some digital wireless In health care facilities—Turn your phone off in health care facilities when instructed.
Blasting areas—To avoid interfering ■ with blasting operations, turn your phone off when you are in a blasting area or in areas posted “Turn off twoway radio.” Obey all signs and instructions. ■ Potentially explosive atmospheres— Turn your phone off when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
The following guidelines are based on recommendations of the Cellular Telecommunications Industry Association (CTIA). removing your eyes from the road. If you get an incoming call at an inconvenient time, let your voice mail answer it for you. 1. Get to know your wireless phone 4. Let the person with whom you are and its features, such as speed dial (page 21) and redial (page 13). These features help you to place your call without taking your attention off the road. 2.
people with whom you are talking aware that you are driving. Suspend conversations that have the potential to divert your attention from the road. 8. Use your wireless phone to call for help. Dial 9-1-1 (U.S.A.) or other local emergency number in the case of fire, traffic accident, or medical emergencies. Remember, 9-1-1 is a free call on your wireless phone! 9. Use your wireless phone to help others in emergencies.
Index A AC Adaptor, 10 accessories hands free devices, 49 use QUALCOMM only, 4, 43 adjusting volume, 29 air bags, safety, 50 aircraft safety, 47 alerts change in service, 32 dropped calls, 32 low power, 11 menu, 32 message, 25 minute, 32 setting volume, 29 analog mode alert, 32 Data on the Go, 40 forcing, 34 setting (2760), 34 answering calls, 6 antenna, 7, 13 auto-volume, 29 B backing up Clear key, 6 End key, 5 in Internet browser, 38 in menus, 6 backlight, 11, 31 banner, 9, 31 batteries Battery menu item
CDMA voice privacy, 7 characters case, 18 entering letters, 18 international, 19 charging batteries, 10, 44 Clear key backing up, 38 backing up or erasing, 6 erasing, 38 standby mode, 8 credit card dialing, 21 cursor, moving, 6 Digital...
French characters, 19 language option, 32 G Global Travel Charger, 10 H Hands-free Car Kit, 49 sounds menu options, 29 Hands-free Headset, 49 sounds menu options, 29 hanging up, 5, 13 hard pause, 21 headset, hands free, 49 hearing aids, 46 home page returning to, 37 sample, 36 hot swapping, 10, 12 hyphens automatic, 31 manual, 21 Internet browser, 35–39 arrows, 39 billable time, 38 exiting, 37 home page, 36 navigating, 37–39 net alerts, 39 on call icon, 39 opening Browser menu, 38 scrolling, 37 starting ap
M making calls call waiting, 15 forwarding, 15 hanging up, 13 no signal, 6 three-way calling, 15 medical devices and portable phones, 46 memory low, 25 out of, 25 memory location assigning, 17 searching by, 24 menus, 28–34 Alerts, 32 backing up, 6 Call Info, 30 Display, 31 Features, 31 Keyguard, 29 Security, 30 selecting options, 6 sounds, 29 System, 32 Message key, 5 54 messages alerts, 25 envelope icon, 7 Message key, 5 phone memory, 25 types of, 25 minute alert, 32 moving the cursor, 6 Star key, 6 MSG
phone numbers searching by, 24 phone, locking, 9, 30 Portuguese characters, 19 language option, 32 Pound key, 6 Power key, 6 power save mode, 12 privacy enhanced CDMA voice privacy, 7 secret phone book numbers, 18 R radio frequency, see RF energy Receiving status indicator, 38 receiving calls messages, 7 no signal, 6 recent history list adding numbers with scratchpad, 31 erasing, 31 redialing last ten numbers, 13 viewing call information, 13 recharging batteries, see charging batteries redialing auto retry
service alert, 32 service area, roaming, 7 service provider features, 15 data applications, 40 Internet browser, 35 short message services, 25–27, 39– 40 silencing mouthpiece, 29 Smart Keys, 5, 7 software version, 31 sorting phone book, 24, 31 sounds menu, 29 Spanish characters, 19 language option, 32 standby mode Clear key, 8 definition of, 8 End key, 8 returning to, 5, 6 viewing own phone number, 6 standby time battery charge icon, 7 external battery, 10 Star key, 6 status indicators, 38 56 System menu
