User Guide

68 pdQ Basics Handbook
QUALCOMM Proprietary 80-68788-1 Rev X2, PRELIMINARY - 10/26/98
Technical Support
Technical Support
If you have a problem using pdQ smartphone, make sure you have reviewed
the following:
■ The “Troubleshooting” section earlier in this chapter
■ The README file and HelpNotes located in the folder where you installed
the Palm Desktop software on your computer (or on your installation CD
or diskettes)
■ The Palm Desktop software Online Help
For further assistance, you can contact technical support office by e-mail,
phone or fax. Before requesting support, please experiment a bit to
reproduce and isolate the problem. When you do contact support, please be
ready to provide the following information:
■ The version of Windows you are using
■ The actual error message or state you are experiencing
■ The steps you take to reproduce the problem
If you need information about pdQ smartphone, would like to order 3.5"
diskettes for your Palm Desktop software or want to purchase accessories,
see “Information and Accessories” later in this chapter.
Technical Support
If you have service-based questions such as those regarding your phone,
phone bill, or call coverage area, call your service provider at *611. For
answers to questions regarding applications or advanced features, contact
pdQ smartphone’s Technical Support:
World Wide Web - http://www.qualcomm.com/pdQ
E-mail - [e-mail]
U.S. and Canada [phone]
Other Countries [phone]
pdQ basic.book Page 68 Monday, October 26, 1998 8:46 AM