Product Specs

11-1
11. Warranty
The Globalstar GSP 1620 Packet Data Modem from Qualcomm, Inc. will arrive
having been tested as described in the Module Testing and Integration Chapter.
Testing should be duplicated at the integrator’s facility. Qualcomm can provide
advice as to he type of test equipment needed.
This module testing should be a separate test mechanism from the testing to be
performed on the end product, with the module integrated into it.
11.1 Warranty
Qualcomm, Inc. offers a warranty for the GSP 1620 module, from the date of
delivery from Qualcomm’s facility. This warranty provides for the return of any
defective module within the warranty period and subject to all warranty
provisions.
Qualcomm, Inc. requests that the integrator retain several modules as backups /
spares in the case of failure. It is assumed that you will maintain a first level of
returned module testing in your QA department prior to returning the module to
Qualcomm, Inc. This will alleviate the questions of whether the failure is in the
module or the end product.
An excessive number of “no trouble found” occurrences on modules returned to
Qualcomm will result in extra fees. Qualcomm, Inc. reserves the right, at its
own discretion to repair or replace any defective module.
Warranty repair excludes warranty claims on products that have been subject to
misuse, neglect, improper storage or installation, or that have been repaired,
modified, or altered by a facility other than a Qualcomm, Inc. authorized service
center or a Qualcomm, Inc. certified repair center.
In all cases final testing of the Qualcomm line will be the sole determination of
the module performance.