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80-25808-1 X1.book Page ii Tuesday, May 18, 1999 11:47 AM Qualcomm reserves the right to make changes in technical and product specifications without prior notice. Qualcomm Incorporated 6455 Lusk Blvd., San Diego, CA 92121-2779 Software Release 4.3 Document Number 80-25808-1 X1 May 12, 1999 Copyright 1999 Qualcomm Incorporated. All rights reserved. Globalstar ™ is a trademark of Loral Qualcomm Satellite Services, Inc. All other trademarks are property of their respective owner. Digital by Qualcomm.
80-25808-1 X1.book Page iii Tuesday, May 18, 1999 11:47 AM Using this book This book was written for users of the Globalstar Fixed User Terminal (GFUT) and explains how to use your telephone. This book includes the following sections: Content Page Cautions and warnings v Understanding your telephone vii Introduction: tells you how to use your telephone and its features.
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80-25808-1 X1.book Page v Tuesday, May 18, 1999 11:47 AM Cautions and Warnings Caution Any changes or modifications not expressly approved in this document could void your warranty for this equipment. Warning Do not operate the GFUT during a thunderstorm. Do not allow anyone to install, use, or service any portion of the GFUT during a thunderstorm.
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80-25808-1 X1.book Page vii Tuesday, May 18, 1999 11:47 AM Understanding your telephone Figure 1. Telephone showing relevant user features. Refer to Figure 1 to obtain a better understanding of the various parts of your telephone set. If your installation includes a telephone from Qualcomm, the diagram should match your telephone. If you elected to purchase your own telephone, the features labeled in this diagram may appear differently, depending on the particular model.
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80-25808-1 X1.book Page 1 Tuesday, May 18, 1999 11:47 AM Introduction Congratulations on the purchase of your Globalstar GSP-2900 Fixed User Terminal! About the Globalstar Fixed User Terminal The Globalstar Fixed User Terminal (GFUT) is easy to use, versatile, and dependable. It combines the ready availability of a two-wire telephone with the superior performance of a stateof-the-art digital wireless technology known as Code Division Multiple Access (CDMA), and the Globalstar system.
80-25808-1 X1.book Page 2 Tuesday, May 18, 1999 11:47 AM Introduction Using your phone effectively To obtain best results and satisfactory service from your telephone, follow these guidelines: ■ ■ Do not use the telephone if it is damaged. Speak directly into the mouthpiece. Note The GFUT setup (the RAU, junction box and cabling) is designed for outdoor use and, if properly installed, will not be harmed by weather.
80-25808-1 X1.book Page 3 Tuesday, May 18, 1999 11:47 AM Understanding the GFUT Installation This section explains the outdoor components of your GFUT and the telephone itself.
80-25808-1 X1.book Page 4 Tuesday, May 18, 1999 11:47 AM Understanding the GFUT Installation When installation is complete you will have one or more standard RJ-11 jacks on the inside of your building. Jacks are the receptacles you plug your phone into. Radio antenna unit (RAU) The RAU, which acts as a radio receiver and transmitter, connects the telephone with the Globalstar satellites. It is essential that the RAU antenna have a clear view of the sky and the horizon.
80-25808-1 X1.book Page 5 Tuesday, May 18, 1999 11:47 AM Understanding the GFUT Installation Installing your GFUT Your service provider will perform the GFUT installation. Qualcomm may supply a telephone with your GFUT installation for you. (See Figure 2.) If you purchased a basic Globalstar telephone kit, you will need to purchase an off-the-shelf two-wire telephone set. You can either purchase a qualified and tested telephone from Qualcomm or you can buy one that meets Qualcomm requirements.
80-25808-1 X1.book Page 6 Tuesday, May 18, 1999 11:47 AM Understanding the GFUT Installation Types of calling tones When you listen to the handset, you may hear any of the following tones: 6 Type of Tone Explanation Dial tone A continuous tone indicating your telephone is ready to use. Busy Slow beeping sound. The number you are calling is busy. Wait a while and dial again. Fast Busy Fast beeping sound. The system is busy and your service provider cannot handle any more calls.
80-25808-1 X1.book Page 7 Tuesday, May 18, 1999 11:47 AM Using Your Globalstar Fixed User Terminal The GFUT acts like most telephones, with one exception: after a short pause, the GFUT will attempt to place the call. You can press the # key to accelerate placing the call. Note You should expect excellent sound quality from your GFUT. However, sound quality is a function of both your telephone and the GFUT components of your telephone.
80-25808-1 X1.book Page 8 Tuesday, May 18, 1999 11:47 AM Using Your Globalstar Fixed User Terminal Ending a call To end a call replace the handset in its cradle. Be sure the handset is seated properly. Receiving a call When you have an incoming call, the telephones connected to the GFUT will ring. To answer the call, pick up any handset and speak into it. Note If the person at the other end of the call hangs up, the call is dropped.
80-25808-1 X1.book Page 9 Tuesday, May 18, 1999 11:47 AM Using Your Globalstar Fixed User Terminal Note After you dial a number, the GFUT will pause for a short time before attempting to place the call. If you press # the GFUT will place the call without waiting. Note When placing a call, if you do not hear a dial tone after lifting the handset, see the chapter on Troubleshooting.
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80-25808-1 X1.book Page 11 Tuesday, May 18, 1999 11:47 AM Troubleshooting If you are unable to make or receive a telephone call, please refer to the following list of possible causes and attempt to find the problem before you contact your service provider’s authorized service center. Problem Solution No dial tone Lift the handset to your ear and listen. If you hear nothing, then: 1. Verify that your telephone was installed properly. 2. Verify that the telephone is plugged into the telephone jack. 3.
80-25808-1 X1.book Page 12 Tuesday, May 18, 1999 11:47 AM Troubleshooting Problem Solution Fast busy tone (quick beeping sound) 1. All channels may be busy. Try to dial the number again in a few minutes. 2. A fast busy tone means the system itself may be busy. Wait a few minutes and dial again. 3. The Globalstar telephone may not be registered with the service provider. To register, contact your service provider. 4. The antenna or other AFUT components may be broken or damaged.
80-25808-1 X1.book Page 13 Tuesday, May 18, 1999 11:47 AM Troubleshooting Problem Solution Sound volume is too low Another telephone in your building may be off the hook. Hang up the extension. Poor reception Check the telephone wiring inside your building. Worn or inadequate telephone wiring may need to be replaced. Dial tone in middle of call The call has been lost. Dial again and attempt to reestablish the connection.
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80-25808-1 X1.book Page 15 Tuesday, May 18, 1999 11:47 AM Safety Issues This section describes the safety issues related to using a GFUT, and explains how to avoid dangerous conditions. Precautions When using your GFUT, follow these basic safety precautions: 1. Do not use your telephone near water; do not use the telephone near the bathtub, sink, wet basement, or a swimming pool. 2. Avoid using the telephone during an electrical storm. 3.
80-25808-1 X1.book Page 16 Tuesday, May 18, 1999 11:47 AM Safety Issues Radio frequency energy Your GFUT incorporates a radio transmitter, receiver, and antenna (the RAU) that receive and send radio frequency (RF) energy. The design of the Qualcomm Globalstar RF unit used with the phone complies with the updated (1992) ANSI standard for safe levels of human exposure to RF energy. Compliance with regulations Your GFUT components comply with the following standards: ■ ■ ■ 16 ANSI C95.
80-25808-1 X1.book Page 17 Tuesday, May 18, 1999 11:47 AM Glossary Term Explanation GFUT Globalstar Fixed User Terminal. The GFUT includes the RAU, junction box, power supply, telephone, and all cabling. Globalstar The provider of your satellite system. Handset The part of your telephone that you listen to and speak into. Hang up To replace the handset in the cradle of the telephone. Jack A receptacle that connects your telephone to the Globalstar components.
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