Qualcomm Consumer Services Tagg – The Pet Tracker™ User Guide Model Number 10-H6795-P1
Qualcomm Consumer Services, Inc. 5775 Morehouse Drive San Diego, CA 92121-1714 U.S.A. Copyright © 2011 Qualcomm Consumer Services, Inc. All Rights Reserved. QUALCOMM is a registered trademark of QUALCOMM Incorporated in the United States and may be registered in other countries. Qualcomm Consumer Services, Inc. All rights reserved. Tagg, Tagg – The Pet Tracker, and the Tagg logo are trademarks of Qualcomm Consumer Services, Inc.
Contents Tagg – The Pet Tracker™.............................................................................................................5 How it Works....................................................................................Error! Bookmark not defined. What's in the Box ...........................................................................................................................6 Tagg™ Tracker Overview ..............................................................................
DRAFT Contents Tagg Android and iPhone apps ............................................................................................................................26 Care and Cleaning for Devices ...................................................................................................26 Specifications ................................................................................................................................27 Warnings and Safety Information.............................
Tagg – The Pet Tracker™ Thank you for purchasing Tagg – The Pet Tracker. The Tagg™ system offers you reliable location technology so you can stay in touch with your dog. The Tagg smart tracking technology will help you locate your dog if he goes missing, and it will send you a text and email if your dog wanders outside of your designated Tagg zone. Get started today with Tagg – The Pet Tracker, and you will have peace of mind, whenever and wherever you are.
What’s in the Box 1. Tagg Tracker 2. Tagg Docking Station* 3. Power Kit (AC adapter/USB cable) 4. Collar Clips 5. Straps * If you purchased only the Tagg tracker it does not include a docking station and power kit. 6-DRAFT May contain U.S.
Tagg Tracker Overview The Tagg tracker attaches to your pet’s collar and transmits your pet’s location information to you through the Tagg website and email/text notifications. 1. Trip Button 2. Status Indicator 3. Release Points 4. Wings (antenna) 5. Charging Contact 6. Attachment Sensor 7. Product Label About the Trip button The trip button does two things: Turns the tracker on/off. Puts the tracker into “trip mode.” You can use it when you run errands or take your dog on a walk.
Docking Station Overview The docking station charges your Tagg tracker and can extend the tracker’s battery life when your dog is nearby. It must always be plugged in, powered on, and located within your Tagg zone. 1. Power Indicator 2. Docking Posts 3. Power Port 4. Page Button 5. Charging Pins 6. Upgrade Indicator About the Page Button If you’re at home and the Tagg system says your pet is “near the docking station” but you can’t find him, you can page the Tagg tracker.
Tagg Dashboard and Map Overview Tagg Dashboard and Map Overview The Tagg dashboard and map are two areas that you’ll use often on the Tagg website. The Tagg dashboard is a quick view of your Tagg account – it’s what you use to manage your devices and your Tagg service. The Tagg map is where you’ll see your pet’s current and most recent locations, and where you can visually locate or track him if he leaves the Tagg zone.
Tagg Dashboard and Map Overview Tagg map You’ll use the Tagg map to locate and track your pet. This section gives you a quick overview of the map. To learn more, see the How to Read your Tagg Map section on page 17 of this guide. Notification headline: Where you will receive alerts and updates about your pet’s location or the Tagg system. Tagg zone: The “safe zone” around your house that you’ll set during activation.
Basic Setup Basic Setup Now that you’ve had a quick overview of the key features of Tagg – The Pet Tracker, you can start the setup process. There are five easy steps to complete: Step 1: Charge the Tagg tracker Step 2: Activate the Tagg tracker Step 3: Personalize your pet’s profile Step 4: Set up your notifications Step 5: Attach the Tagg tracker to your dog’s collar Step 1: Charge the Tagg tracker Attach the AC adapter to the USB cable and plug the USB cable into the docking station power port.
Basic Setup Step 2: Activate the Tagg tracker • Go to www.tagg.com and click Activate. • If you already have a Tagg account, please sign in. If you don’t have an account, please create one now. We’ll take you through a few screens to activate your Tagg system. First, follow the instructions in the Activation window.
Basic Setup The Tagg zone defaults to the smallest possible area: a 75-yard radius around the pet’s home. You can click and drag the corner squares to enlarge the area up to 1000 yards. IMPORTANT: The docking station must be located inside the Tagg zone. Name the Tagg zone (e.g., Home). Note: There is only one Tagg zone per account, regardless of how many pets are on the account. Verify your time zone and click Save Tagg Zone. Follow the steps on the Last Step! screen and click Activate.
Basic Setup Set a dashboard pet profile picture In your gallery, click on the photo you want to use. Click Set Profile Picture. Use the viewer rectangle to identify the area of the photo that you want to use. Click Save Profile Picture. To change the profile picture, just repeat the steps above. Step 4: Set up your notifications The Tagg service can send you alerts and updates about the location of your pet and the status of your tracker’s battery life.
Basic Setup Notification types Alerts Updates Notices Critical information, such as when your pet has left the Tagg zone. Non-critical information, such as when the Tagg tracker is fully charged. Information about software upgrades. When you receive a software upgrade notice, dock your tracker on the docking station as soon as possible to receive the upgrade.
Basic Setup Remove the tracker from the docking station by squeezing the release points on each side of the tracker. The illustrations below demonstrate how the tracker (top) attaches to the collar using the collar clip (middle) and strap (bottom).
Basic Setup *The clear strap is for small collars and gray is for large collars. Collar clip attachment should be snug on your dog’s collar. Attach the tracker to the collar clip by squeezing the release points and snapping it onto the clip posts. Be sure both sides of the tracker click securely into place: To remove the collar clip from your pet’s collar, slide the collar clip and strap off the end of the collar or pull and twist one side of the strap to remove the strap from the collar clip.
How to Read Your Tagg Map The status indicator will turn red while the upgrade is in progress. Be sure to leave the tracker on the docking station the entire time it is red. When the status indicator tracker. is no longer red, the upgrade is complete and you can remove the How to Read Your Tagg Map The Tagg map is easy to read – take a look at the scenarios below for a quick overview. You can view the map on your computer or smart phone at any time.
How to Read Your Tagg Map When Skipper’s location is identified by a paw icon with a point: location available. , it means there is a GPS Skipper’s location is displayed with the time and date in the Pet Status Bar under the map. Multiple pets in the Tagg zone If you have more than one pet in the Tagg zone in power saving mode, their locations are identified by a single blue square: zone. . The number in the center indicates the number of pets currently in the Tagg 19-DRAFT May contain U.S.
How to Read Your Tagg Map Outside the Tagg zone When your dog (we’ll call her Lucy) leaves the Tagg zone, the system sends an alert to your Tagg account. If you have opted-in to receive email and text notifications, you will receive them as well. Your Tagg map will look similar to this: An Alert banner appears at the top of the map to let you know that Lucy is outside the Tagg zone. Lucy is identified by a paw icon with a pinpoint on the bottom there is a GPS location available for Lucy. .
How to Read Your Tagg Map When your dog leaves the Tagg zone, you can turn on tracking to see his location trail. The location trail is an animated dotted trail with all of your pet’s known locations since leaving the Tagg zone. When tracking is on, the Show Trail button appears under the Pet Status Bar. To see the location trail on the Tagg map: Click Show Trail.
How to Read Your Tagg Map Trip mode lasts for 10 minutes and then automatically returns to normal monitoring activity and power saving mode when you return home. While the Tagg system is in trip mode it still monitors your pet’s location, so you can perform an ondemand locate or initiate tracking during the trip if necessary. If you return home before the 10 minutes are up, the system will know you’re back and resume normal activity.
How to Read Your Tagg Map Press the Page button on top of the docking station. You will receive a notification of your pet’s location within 3-8 minutes. The docking station status indicator will flash blue for 15 minutes. The tracker status indicator will flash blue and red for 15 minutes. To stop the page before the 15 minutes are up, just press the Page button again. Note: A page is only successful if the Tagg tracker is within range of the docking station signal.
Note: You can see a complete list of Tagg mobile commands on page 25 of this guide. To Track Note: You must turn on tracking for each pet. Your pet can only have one tracking session in progress at a time. To start a new tracking session, the current session must be completed. Click Track under your pet’s status bar. The green dot indicates that tracking is on: To stop continuous tracking, click the Track button again.
Manage Your Devices To change the tracker paired to your pet, just use the drop down menu next to the tracker. Note: You can pair up to 10 Tagg trackers to a single docking station. However, the reverse is not possible – you cannot pair multiple docking stations to a single tracker.
Tagg Mobile Features Note: You must always have at least one docking station listed on your account. If you want to change or remove a docking station, you will need to add the new docking station before removing the existing one. For more information, please visit the Answer Center in the Support section of the Tagg website.
Tagg Mobile Features BATTERY PetName Request battery status for a specific pet Note: Text commands are not case-sensitive, and they can be typed in upper or lower case. Standard text messaging rates may apply. Tagg Android and iPhone apps You can quickly and easily locate your pet on the go with the free Tagg applications for your Android smart phone or iPhone. The Tagg app allows you to: Track and locate your pet. Get driving directions to your pet’s location. Find places nearby that are pet-friendly.
Tagg Mobile Features Specifications Specifications Tracker Docking Station Dimensions 19.50 x 31.00 x 7.40mm 20.50 x 31.50 x 2.60mm Capacity 340 mAh 80mAh (limited devices) Battery Type Lithium Ion Polymer, Rechargeable Lithium Ion Polymer, Rechargeable Voltage 3.7V Nominal 3.7V Nominal Operating Temperature -30C to +50C -20C to +50C Storage Temperature* -40C to +85C -40C to +85C Waterproof Per IP67- Water resistant up to 1 meter for no longer than 30 minutes No.
Warnings and Safety Information 1. Important Health Information and Safety Precautions When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages. Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product. To reduce the risk of bodily injury, electric shock, fire and damage to the equipment, observe the following precautions.
Warnings and Safety Information • Accessories. Use only the accessories approved by Qualcomm Consumer Services, Inc. with the Tagg products. Use of any unauthorized accessories with the products may damage the products or cause injury and will invalidate the warranty. 4. Underwriters Laboratories (UL) Listing This product and its accessories are UL Listed to UL 73 Motor-operated Devices as an Animal Care Appliance. Underwriters Laboratories Inc.
-DRAFT May contain U.S.
Regulatory Statements Regulatory Statements • For regulatory identification purposes, your product is assigned the the number: FCC ID: J9CFTD1 for the Tagg ™tracking device. FCC ID: J9CFBC1 for the docking station. • This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Regulatory Statements • o Turn off the Tagg tracking device when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
Customer Support For answers 24 hours a day, please visit our online Support Center. Just go to www.tagg.com and click Support. • The Answer Center is where you’ll find answers to the most common questions. • The following online Video Tutorials will show you how to get started: • How Tagg – The Pet Tracker Works • What's in the Box • Setup/Activation • Collar Attachment • Notifications To speak to a Customer Care representative, please call toll-free at 1.855.PET.TAGG (1.855.738.