Operating instructions

55
Customer Helpline 0151 649 1500
Guarantee
Dear Customer,
In the unlikely event that your device develops a fault, please contact our Customer service
department on the telephone number shown below.
1. These guarantee terms cover additional guarantee rights and do not affect your statutory warranty
rights. Claims must be accompanied by Proof of purchase. This must be in the form of a Sales
receipt or Bank statement and must show that the product has been purchased within 2 years
prior to the claim from the retailer that it was originally sold to.
2. Our guarantee covers problems caused by material or manufacturing defects, and will result in the
repair of these defects or replacement of the device with a like for like or similar article. Please note
that our devices have not been designed for use in commercial, trade or industrial applications or
for other equivalent activities.
3. The following are also excluded from our guarantee:
• Faultsduetoaccidents,customermisuse,orunauthorisedrepairs.
• ConsumablePartssuchasBlades/Chains/Trimmerlines/Spools/VacuumBags/SparkPlugs
or Filters.
• Failureduetolackofroutinemaintenance.
• Failureasaresultofnotusingtheequipmentinaccordancewiththemanualandsafety
instructions.
• Theadjustmentorlubricationcables,drivebelts,orrecoilstarters.
4. The guarantee is valid for a period of 2 years starting from the purchase date of the device.
Guarantee claims should be submitted before the end of the guarantee period within two weeks
of the defect being noticed. No guarantee claims will be accepted after the end of the guarantee
period. The original guarantee period remains applicable to the device even if repairs are carried
out or parts are replaced. In such cases, the work performed or parts fitted will not result in
an extension of the guarantee period, and no new guarantee will become active for the work
performed or parts fitted. This also applies when an on-site Service is used.
5. Please keep sales receipt in a safe place. If the defect is covered by our guarantee your device
will either be repaired under the terms of guarantee or we will send you a replacement device.
Thisdevicemaybere-conditionedorLikeforlikereplacement.
UK/Ireland 0151 649 1500
Republic of Ireland 1890 946 244
Web www.einhell.co.uk
Home Retail Group
489-499 Avebury Boulevard,
Saxon Gate West,
Central Milton Keynes
MK9 2NW
After Sales Support