User Manual Part 2

User Guide to Q4000/QPRO
Document Number 1135-4713 Rev G
THIS DOCUMENT CONTAINS CONFIDENTIAL AND PROPRIETARY INFORMATION OF QUAKE GLOBAL CORPORATION. IT MAY BE USED BY
RECIPIENT ONLY FOR THE PURPOSE FOR WHICH IT WAS TRANSMITTED AND WILL BE RETURNED UPON REQUEST OR WHEN NO LONGER NEEDED
BY RECIPIENT. DISCLOSURE TO UNAUTHORIZED THIRD PARTIES OR DUPLICATION WITHOUT THE EXPRESS WRITTEN PERMISSION OF QUAKE
GLOBAL IS PROHIBITED.
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10.1.4 Output
Table 10-2 lists the common status emails sent by the modem after completing the firmware
update process.
Table 10-2: Common OTA status emails
Email Content
Explanation
OK (No error) Firmware has been successfully downloaded and
stored in modem. However, if the downloaded
firmware is incorrectly compressed and encrypted,
it will not be started by boot loader.
Modem is busy serving previous request Another firmware update process is ongoing.
FTP is currently busy Modem’s FTP module is being used by another
module.
FTP request timeout Timeout value expired before firmware update
completed.
FTP request failed Firmware download failed
Invalid file size or file not found Requested firmware not found in remote FTP
server
Setting parameter on FTP server failed Generic error for configuring FTP server failure
Connection to FTP server failed Could not connect to FTP server
GSM context activation failed GSM context could not be activated
FTP server address or credentials error FTP server address, port, username or password
is invalid.