User Manual Part 2

User Guide to Q4000/QPRO
Document Number 1135-4713 Rev G
THIS DOCUMENT CONTAINS CONFIDENTIAL AND PROPRIETARY INFORMATION OF QUAKE GLOBAL CORPORATION. IT MAY BE USED BY
RECIPIENT ONLY FOR THE PURPOSE FOR WHICH IT WAS TRANSMITTED AND WILL BE RETURNED UPON REQUEST OR WHEN NO LONGER NEEDED
BY RECIPIENT. DISCLOSURE TO UNAUTHORIZED THIRD PARTIES OR DUPLICATION WITHOUT THE EXPRESS WRITTEN PERMISSION OF QUAKE
GLOBAL IS PROHIBITED.
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CONFIDENTIAL
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10.1.3 Steps
1. Place the new firmware image on the FTP server.
2. Send an email similar to the following. The email type must be Plain Text.
TO: (SMTP/POP account) [e-mail]
SUBJECT: FIRMWARE UPDATE (this is case-sensitive!)
BODY:
Server:yourftpserver.net
Port:21
Username:[e-mail]
File:/firmware.bin
Password: password
Retry:2 <hit enter twice>
3. The modem receives the update email by receiving a modem-terminated satellite message or
by checking the POP account. There must be an application running if POP email is used to
update the foundation. For debugging purposes iIt is possible to check the POP email
account by executing a command from the Logger port. Make sure that the GSM/GPRS
module is powered up before receiving a message from the POP email server.
4. Once the firmware file has been downloaded to the modem, the modem must be rebooted to
install the firmware. To cause a modem reboot:
• place “RESTART MODEM” in the subject line of a POP email
• place “RSTR” in the subject line of an ORBCOMM message.