User Manual Part 1

User Guide to Q4000/QPRO
Document Number 1135-4713 Rev G
THIS DOCUMENT CONTAINS CONFIDENTIAL AND PROPRIETARY INFORMATION OF QUAKE GLOBAL CORPORATION. IT MAY BE USED BY
RECIPIENT ONLY FOR THE PURPOSE FOR WHICH IT WAS TRANSMITTED AND WILL BE RETURNED UPON REQUEST OR WHEN NO LONGER NEEDED
BY RECIPIENT. DISCLOSURE TO UNAUTHORIZED THIRD PARTIES OR DUPLICATION WITHOUT THE EXPRESS WRITTEN PERMISSION OF QUAKE
GLOBAL IS PROHIBITED.
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The modem cannot transmit until the serial ID is activated with ORBCOMM. Attempting
to use the modem before it is activated by ORBCOMM may cause the modem to be shut
out of the ORBCOMM network for 24 hours.
4 Activating and provisioning the modem
Each Q4000/QPRO must be provisioned and activated on the network(s) supported by the
modem. Modems purchased with QUAKE Global Development Kits are supplied with two
months of free airtime on the ORBCOMM or Iridium satellite networks. Otherwise, the customer
is responsible for activating and provisioning the modem(s). The following information is required
for provisioning and activation.
4.1 ORBCOMM
4.1.1 Activation
The Q4000/QPRO uses a serial ID for activation with the ORBCOMM network. This 12-digit
number is located on the Q4000’s external white label, and is also available by querying
configuration parameter 0x31 via the QUAKE Configuration Tool (QCT) interface (see below).
Contact ORBCOMM to activate the Serial ID. You will also need the Type Approval Number
(TAN), located on the white label (819QWI).
4.1.2 Provisioning
An ORBCOMM modem is provisioned by specifying the following selections to ORBCOMM
customer support:
Roaming and Gateway Earth Station - A modem must be provisioned on every ORBCOMM
Gateway that it uses. If the modem needs to send messages over multiple Gateways, it must be
provisioned on each of those Gateways.
Location Type – The location type determines how the ORBCOMM Gateway delivers messages
to the modem.
• “Fixed” - for fixed installations or modems limited to a metropolitan area.
• “Regional Mobile” - for modems that range over a wider but still limited area—like the
Southeastern United States or the Iberian Peninsula.
• “Mobile” - for modems that may be found almost anywhere across a continent.
Binary Data in Globalgrams - User applications must be specially provisioned to send binary
data in Globalgrams.
Addressing – An SMTP email address is assigned to each modem based on its Serial ID.
Modems that are accessed via the IP gateway also have a valid SMTP email address.
PIN Code - If a Personal Identification Number (PIN) is used, it must be specified when the
modem is provisioned. The PIN code is also programmed into the modem and is verified during
most communications between the Gateway and the modem.
Note: