Data Sheet

Q4000 Technical Data Sheet
Document 1135-0902, REV K 37
8 Frequently Asked Questions
Q:
How do I contact service or a help desk?
A: Email customersupport@QUAKEglobal.com
Q:
What type of PC do I need to program the
Q4000?
A: To configure the sample applications you can use any computer that runs a terminal
emulation program such as HyperTerminal, and at least one available serial port.
For users of QUAKE’s API any Windows computer can be used to set up the API and
Development Environment.
Q:
Can I use any
Orbcomm
antenna with the Q4000?
A: Yes. Any Orbcomm antenna with 50-ohm impedance can be used with the Q4000.
However, there are great differences in the performance of various antennas and testing
should occur to ensure proper operation for your application needs.
Q:
Can I use any GPS antenna with the Q4000?
A: QUAKE recommends that the antenna shipped with the Development Kit be used with
the Q4000. This is a 3.3V active antenna with 26-dB gain. The Q4000 can utilize a
passive or active 3.3VDC GPS antenna (Active recommended). Active antenna with 20-
50 dB gain @ 3.3 VDC. Max noise figure 1.5 dB. A 5V active antenna will not work with
the Q4000.
Q:
Does QUAKE provide any other products?
A: Yes. QUAKE offers a variety of products ranging from OEM modules to “Off the Shelf”
and ready to go turn-key products.
Q:
How do I load firmware into the Q4000?
A: Loading new code is extremely easy with the use of the PC based QUAKE Configuration
Tool (QCT). See the User’s Guide to Q4000/QPRO, P/N 1135-4713, for more
information.
Q:
Can I connect the Q4000 directly to a vehicle power supply?
A: Yes. The Q4000 is designed to work in most 12 and 24V based vehicles.
Q:
The sensors I want to attach to my modem send out data as an ASCII string over a
serial line. Will the Q4000 accept this?
A: With the use of QUAKE’s Application Programmer’s Interface, the receiving serial data
can be received and used as needed.