R SANTA FE PELLET STOVE Owner’s Manual Installation and Operation Model: SANTAFE-NZ-MBK CAUTION DO NOT DISCARD THIS MANUAL • Important operating and • Read, understand and follow these instrucmaintenance instructions for safe installations included. tion and operation. WARNING party responsible for use and operation. WARNING Please read this entire manual before installation and use of this pellet fuel-burning room heater.
Santa Fe NZ Pellet Stove R Hearth & Home Technologies welcomes you to our tradition of excellence! In choosing a Quadra-Fire appliance, you have our assurance of commitment to quality, durability, and performance. our stoves, inserts and fireplaces. And yet we are old-fashioned when it comes to craftsmanship. Each unit is meticulously fabricated and surfaces are hand-finished for lasting beauty and enjoyment. Our pledge to quality is completed as each model undergoes a quality control inspection.
Santa Fe NZ Pellet Stove R Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. • NOTICE: Indicates practices which may cause damage to the appliance or to property. TABLE OF CONTENTS Congratulations...................
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Santa Fe NZ Pellet Stove R 1 Specifications A. Glass Specifications WARNING! Risk of Fire! Hearth & Home Technologies disclaims any responsibility for, and the warranty and agency listing will be voided by the below actions. This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass. B. kW & Efficiency Specifications kW input will vary, depending on the brand of fuel you use in your stove.
Santa Fe NZ Pellet Stove 2 R User’s Guide Operating Instructions WARNING HOT SURFACES! Glass and other surfaces are hot during operation AND cool down. Hot glass will cause burns. • Do not touch glass until it is cooled • NEVER allow children to touch glass • Keep children away • CAREFULLY SUPERVISE children in same room as appliance. • Alert children and adults to hazards of high temperatures. High temperatures may ignite clothing or other flammable materials.
Santa Fe NZ Pellet Stove R A. Fire Safety Clinkers To provide reasonable fire safety, the following should be given serious consideration: Minerals and other non-combustible materials such as sand will turn into a hard, glass-like substance called a clinker when heated in the firepot. • Install at least one smoke detector and CO monitor on each floor of your home. • Locate detectors away from the heating appliance and close to the sleeping areas.
Santa Fe NZ Pellet Stove R 2. Heat Output Controls This appliance is equipped with a heat output control switch that has three settings or burn rates; low, medium and high. “Figure 9.1” The fire will start up and run on high for 15 minutes to warm the flue and then run as the burn rate for which it is set. If the appliance is set at one of the lower settings, it will run quieter but take longer to heat up an area than if it were set at a higher burn rate.
Santa Fe NZ Pellet Stove R J. Clear Space H. Fire Characteristics A properly adjusted fire with the heat output control switch set on “high” has a short active flame pattern that extends out of the firepot approximately 102 to 203mm. The flame will rise and fall somewhat. This is normal. If the fire has tall flames with black tails and seems somewhat lazy, this indicated insufficient air for the volume of fuel being burnt. Check the fire is clean, the air intake is clear and seals are intact.
Santa Fe NZ Pellet Stove 3 R Maintaining & Servicing Your Appliance A. Proper Shutdown Procedure C. General Maintenance 1. Types of Fuel Depending on the type of fuel you are burning will dictate how often you have to clean your firepot. CAUTION Shock and Smoke Hazard • Turn down thermostat, let appliance completely cool and exhaust blower must be off. Now you can unplug appliance before servicing. • Smoke spillage into room can occur if appliance is not cool before unplugging.
Santa Fe NZ Pellet Stove R 2. Cleaning Firepot with Cleaning Rod & Firepot Clean-Out Tool • • WARNING Frequency: Daily or more often as needed By: Homeowner Burn Risk a. The appliance must be in complete shutdown and cool and the exhaust blower off. If you are just cleaning the firepot, there is no need to unplug the appliance. b. Pull firepot cleaning rod OUT a couple of times to help shake debris loose.
Santa Fe NZ Pellet Stove R 7. Cleaning Heat Exchanger Chambers & Drop Tube • • Frequency: Weekly or every 15 bags or more fre quently depending on ash build-up By: Homeowner 9. Cleaning the Exhaust Path • • Frequency: Every 25 bags or monthly or more fre quently depending on ash build-up. By: Homeowner a. Appliance must be completely cool. b. Open cast hinge face. Remove baffle and right brick and thoroughly vacuum the area and continue throughout the rest of the firebox.
Santa Fe NZ Pellet Stove R 11. Soot and Fly Ash: Formation & Need for Removal in Exhaust Venting System. • • Frequency: Yearly or more frequently depending on ash build-up. By: Qualified Service Technician/Homeowner Be sure the appliance is allowed to cool, has been unplugged and the exhaust blower is off. The products of combustion will contain small particles of fly ash. The fly ash will collect in the exhaust venting system and restrict the flow of the flue gases.
Santa Fe NZ Pellet Stove R D. High Ash Fuel Content Maintenance • • Frequency: As needed By: Homeowner This condition makes the appliance susceptible to overfilling the firepot with pellets which may result in smoking, sooting and possible hopper fires. Figure 15.1 shows an example where the firepot overfills, pellets back up into the feed tube and ash has accumulated in the firebox.
Santa Fe NZ Pellet Stove R E. Frequently Asked Questions ISSUES SOLUTIONS Metallic noise. Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by a log fire. This noise does not affect the operation or longevity of your appliance. White ash buildup on glass. This is normal. Clean the glass. Glass has build-up of black soot. Excessive build up of ash. See solution #4.
Santa Fe NZ Pellet Stove 4 R Replacement Parts A. Convection Blower Replacement 1. Turn down the thermostat, let appliance completely cool and then unplug appliance before servicing. 2. The Convection Blower is located on the floor at the rear of the appliance. 3. Remove the right side curtain by loosening 7/16” nut in th back and lift off of the appliance. When re-installing flex curtain to re-attach. Figure 17.1. 4.
Santa Fe NZ Pellet Stove R C. Snap Disc #2 Replacement Hook NOTE: Combustion Blower Gasket is also required. Sold separately under Part Number 240-0812. 1. Turn down thermostat, let appliance cool completely if running. Then unplug appliance before servicing. Disconnect appliance from venting at the rear of appliance. Hook Convection Cover 2. Remove both upper and lower side curtains by removing the six 7/16” nuts on the rear of the appliance. 3.
Santa Fe NZ Pellet Stove R E. Baffle & Brick Set Removal D. Igniter Replacement 1. Follow proper shutdown procedures in Section 10. Firepot 2. The top baffle has a hook on the bottom left side that rests on the top lip of the cast brick. There is a tab on the bottom right side that hooks into the side bracket. Remove the top baffle by first pulling the baffle forward until back edge drops down. Then slide baffle back until the front edge clears the shelf that it had been resting on. Figure 19.2.
Santa Fe NZ Pellet Stove R F. Baffle & Brick Replacement 1. Place right brick in behind the right bracket and then slide to the left so the tabs are behind the center brick. Figure 20.1. Lift Brick, pull forward at an angle and drop down into notches 2. The brick will be flush against the back wall and the braket’s notches will be exposed. Figure 20.2. 3. Pull the right edge of the brick forward and slide the brick into the notches both top and bottom of right bracket. Figure 20.3. 4.
Santa Fe NZ Pellet Stove R G. Glass Replacement WARNING • Glass is 5mm thick high temperature heatresistant ceramic glass. • DO NOT REPLACE with any other material. • Alternate material may shatter and cause injury. 1. Open the face and remove door from the appliance by lifting door off of hinge pin and lay on a flat surface face down. 2. Using a screwdriver, tap the bottom of the rope retainer rod to push it up out of the hole. The top end of the rod will slide up.
Santa Fe NZ Pellet Stove R 5 Installer’s Guide Getting Started Notice: This manual is based on North American installation requirements and some aspects may not be directly applicable to New Zealand installations. Please contact Switch (0800765 431) for more information. A. Design, Installation & Location Considerations NOTICE: Check building codes prior to installation.
Santa Fe NZ Pellet Stove R C. Negative Pressure Warning! Risk of Asphyxiation! Negative pressure can cause spillage of combustion fumes and soot. Negative pressure results from the imbalance of air available for the appliance to operate properly. It can be strongest in lower levels of the house. Figure 23.1 Causes include: NOTE: Thermostat must be mounted level for accurate readings.
Santa Fe NZ Pellet Stove R Figure for information purposes only Recommended Location: • Above peak G.
Santa Fe NZ Pellet Stove 6 R Dimensions and Clearances A. Appliance Dimensions 658mm 324mm 729mm 540mm Figure 25.2- Front View Figure 25.1 - Top View 715mm 653mm 95mm 64mm 73mm 426mm Figure 25.3 -Side View December 1, 2011 683mm Figure 25.
Santa Fe NZ Pellet Stove R B.
Santa Fe NZ Pellet Stove R Exception for Horizontal Installations: C. Hearth Pad Requirements If the current flooring is made from wood, provide adequate surface protection according to the current national standards.. A non-combustible floor protection extending beneath the flue pipe is required with horizontal venting or under the top vent adapter with vertical installation. Figure 27.2 L* K K M Figure 27.1 Must extend 51mm beyond each side of pipe (shaded area) Figure 27.
Santa Fe NZ Pellet Stove R 7 Flueing Information A. Chimney and Exhaust Connection The flue must be installed by a suitably qualified person in accordance with AS/NZS2918:2001 and the manufactures instructions. The SANTAFE pellet fire range use a fan powered exhaust system with a slightly negative pressure in the combustion chamber and a slightly positive pressure in the flue. Flue parts need to be 1. 2. 3. 4. 5.
Santa Fe NZ Pellet Stove R C. 50 Internal Standard Flue Kit 600mm from roof penetration This flue kit may be used in new and replacement applications in rooms with stud height of 2.4m. The overall height of the flue is 3.6m. The visible flu e is finished in black and the ceiling plate is white. T he support angles for securing the liner to the ceilin g are not shown. Kit is supplied in a carton.
Santa Fe NZ Pellet Stove R D. 51 External Standard Flue Kit This flue kit may be used in new and replacement applications with the flue penetrating the wall behind the fire, running vertically up an outside wall and penetrating the soffit. The overall height of the f lue is 3.6m. All visible flue has a galvanised finish, and can be powdercoated on request. Kit is supplied in a carton.
Santa Fe NZ Pellet Stove 8 R Reference Materials A. Commissioning B. Component Function Once the fire has been installed it will need to be tested and commissioned for correct running and to comply with the NZ clean air regulations. To do this you may need to alter the rotary selector switch on the top of the control box to achieve the correct Magnahelic reading, with the unit running on high (0.11 inches WC). 1.
Santa Fe NZ Pellet Stove R 14. Thermocouple 6. Fuse The fuse is located on the side of the junction box above to the red call light. The fuse will blow should a short occur and shut off power to the appliance. 7. Heat Output Switch 15. Thermostat (Optional) The heat output switch is located on the upper right back panel. The function of the heat output switch is to regulate the burn rates; low, medium and high settings. 8. Hopper Switch The appliance has the option to be run off a thermostat.
Santa Fe NZ Pellet Stove R 20. Wire Harness See “Figure 33.1” below. THERMOCOUPLE HEAT OUTPUT SWITCH THERMOS TAT BLOCK VACUUM SWITCH YELLOW HOPPER SWITCH SNAP DISC #2 CAPACITOR FEED MOTOR RED ORANGE WHITE BLUE SNAP CONVECTION DISC #1 BLOWER BLACK BLACK YELLOW RED PURPLE GR AY COMBUSTION BLOWER BLUE BLACK BLACK CALL LIGHT RESET BUTTON SNAP DISC #3 FUSE IGNITOR Figure 33.
Santa Fe NZ Pellet Stove R 9 Troubleshooting With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. Symptom Plug in appliance - No response. Call light on. No fire. No fuel in firepot. Possible Cause Corrective Action No Power to outlet. Check circuit breaker at service panel.
Santa Fe NZ Pellet Stove Symptom Slow or smoky start-up (Cont’d) R Possible Cause Corrective Action Dirty exhaust and/or venting system. Replace fuel Wet fuel / poor quality fuel Feed system fails to start Check for ash build up in unit, including behind rear panels, firebox, exhaust blower and venting. Out of fuel. Check hopper, fill with fuel. #2 snap disc may be defective or tripped. Reset or replace snap disc Vacuum switch not closing. No vacuum.
Santa Fe NZ Pellet Stove R Symptoms Convection blower fails to start. Possible Cause Replace snap disc. Blower not plugged in. Check that blower is plugged into wire harness. Blower is defective or object jammed in impeller. Control box is defective. Exhaust blower fails to start. Blower not plugged in. Obstruction in blower. Nuisance shutdowns. Appliance calls for heat. Call light illuminates. Exhaust blower starts. No feed or igniter. Page 36 Replace control box.
Santa Fe NZ Pellet Stove R R SANTAFE-NZ-MBK Service Parts Beginning Manufacturing Date: Dec 2011 Ending Manufacturing Date: Active Pellet Stove 2 1 3 40 39 38 4 37 34 35 36 31 30 7 32 33 5 6 8 9 11 10 25 12 26 27 13 18 14 29 17 15 16 28 24 19 23 20 21 22 Part number list on following page.
Beginning Manufacturing Date: Dec 2011 Santa Fe NZ Pellet Stove Ending Manufacturing Date: Active R IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
SANTAFE-NZ-MBK Service Parts Santa Fe NZ Pellet Stove R Beginning Manufacturing Date: Dec 2011 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
Beginning Manufacturing Date: Dec 2011 Ending Manufacturing Date: Active Santa Fe NZ Pellet Stove R IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
Santa Fe NZ Pellet Stove R Service and Maintenance Log Date of Service December 1, 2011 Performed By Description of Service 7068-114B Page 41
Santa Fe NZ Pellet Stove R Service and Maintenance Log (Continued) Date of Service Page 42 Performed By Description of Service 7068-114B December 1, 2011
Santa Fe NZ Pellet Stove R Homeowner Notes December 1, 2011 7068-114B Page 43
R CONTACT INFORMATION: Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer, please visit www.quadrafire.com Prior to contacting, please have the model and serial number of the unit you are calling about. This information can be found at the rear of the unit. CAUTION DO NOT DISCARD THIS MANUAL • Important operating and • Read, understand and follow these instrucmaintenance instructions for safe installations included.