R Owner’s Manual SANTA FE PELLET INSERT Installation and Operation Tested and Listed by Portland Oregon USA O-T L C US OMNI-Test Laboratories, Inc. Model: SANTAFEI-MBK NOTICE • Important operating and • Read, understand and • Leave this manual with follow these instrucparty responsible for use maintenance instructions for safe installaand operation. tions included. tion and operation.
R Santa Fe Pellet Insert and Welcome to the Quadra-Fire Family! Hearth & Home Technologies welcomes you to our tradition of excellence! In choosing a Quadra-Fire appliance, you have our assurance of commitment to quality, durability, and performance. This commitment begins with our research of the market, including ‘Voice of the Customer’ contacts, ensuring we make products that will satisfy your needs.
R Santa Fe Pellet Insert Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. • NOTICE: Indicates practices which may cause damage to the fireplace or to property.
R Santa Fe Pellet Insert 1 Listing and Code Approvals A. Appliance Certification MODEL: Santa Fe Pellet Insert LABORATORY: E. BTU & Efficiency Specifications OMNI Test Laboratories, Inc Particulate Emissions Rating: 1.8 grams/hr REPORT NO. 061-S-77d-6.2 *BTU Output: 8,500 - 28,200 / hr TYPE: Solid Fuel Room Heater/Pellet Fuel Burning Type Insert Heating Capacity: up to 1,500 sq. ft.
R Santa Fe Pellet Insert 2 Getting Started A. Design, Installation & Location Considerations Since pellet exhaust can contain ash, soot or sparks, you must consider the location of: 1. Appliance Location • Windows NOTICE: Check building codes prior to installation. • Installation MUST comply with local, regional, state and national codes and regulations.
R Santa Fe Pellet Insert B. Locating Your Appliance & Chimney D. Negative Pressure Location of the appliance and chimney will affect performance. • • Install through the warm airspace enclosed by the building envelope. This helps to produce more draft, especially during lighting and die-down of the fire. Penetrate the highest part of the roof. This minimizes the effects of wind loading. • Locate termination cap away from trees, adjacent structures, uneven roof lines and other obstructions.
R Santa Fe Pellet Insert E. Fire Safety F. Tools And Supplies Needed To provide reasonable fire safety, the following should be given serious consideration: • Install at least one smoke detector on each floor of your home. • Locate smoke detector away from the heating appliance and close to the sleeping areas. • Follow the smoke detector manufacturer’s placement and installation instructions and maintain regularly. • Conveniently locate a Class A fire extinguisher to contend with small fires.
R Santa Fe Pellet Insert 3 Dimensions and Clearances A. Appliance Dimensions 28-7/8” 23-5/8” (733mm) (600mm) 8” (203mm) 25-3/8” (645mm) 23” (584mm) CL 12-3/4” (324mm) 21-1/2” (546mm) 8-5/8” (219mm) Figure 8.2 -Side View Figure 8.1 - Top View A B Figure 8.
R Santa Fe Pellet Insert B. Clearance To Combustibles, UL and ULC AS A BUILT-IN A C B D B CL C 0 in. Clearance To Exposed Section And Face Trim Figure 9.1 A Top of Hopper Inches Millimeters Top Vent 2.0 51 Rear Vent 2.5 64 Top or Rear Vent 2.0 51 B Side of Hopper C Back of Hopper Top or Rear Vent 2.5 64 D Vent Pipe to Combustible Top or Rear Vent 3.0 76 INSTALLED AS A BUILT-IN UNIT Shown with Rear Vent and Optional Outside Air WARNING Combustible Mantel Fire Risk.
R Santa Fe Pellet Insert C. Masonry and Zero Clearance Fireplaces NOTE Maximum Mantel Depth: 12 inches (305mm) It is necessary to permanently seal any opening between the masonry of the fireplace and the facing masonry. Face Trim Mantel B E. Hearth Extension Side Wall C If employing a hearth extension, any parts or materials used in construction must be non-combustible. A D F. Floor Protection Figure10.
R Santa Fe Pellet Insert H. Removing Metal Floor of Factory-Built Firebox • • • The firebrick (refractory), glass doors, screen rails, screen mesh and log grates can be removed from a factory-built firebox in order to gain minimum insert opening requirements. Any smoke shelves, shields and baffles may be removed from a factory-built firebox if attached with mechanical fasteners. I.
R Santa Fe Pellet Insert 4 Vent Information B. Venting Termination Requirements A. Chimney and Exhaust Connection 1. Chimney & Connector: Use 3 or 4 inch (76-102mm) diameter type "L" or "PL" venting system. It can be vented vertically or horizontally. 2. Mobile Home: Approved for all Listed pellet vent. Use Listed double wall flue connector. A Quadra-Fire outside air kit must be used with manufactured home installations. 3.
R Santa Fe Pellet Insert WARNING C. Equivalent Feet of Pipe Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance. For assistance or additional information consult a qualified installer, service agency or your dealer. The table below can help you calculate the equivalent feet of pipe which is a method used to determine pellet vent size. Figure 13.1.
R Santa Fe Pellet Insert 5 Venting Systems A. Full Reline With Outside Air - Horizontal WARNING Fire Risk. Inspection of Chimney: • Masonry chimney must be in good condition. • Meets minimum standard of NFPA 211 • Factory-built chimney must be a minimum 6 inch (152mm) UL103 HT.
R Santa Fe Pellet Insert C. Full Reline With Outside Air - Vertical NOTE: Check clearances carefully for this type of installation to ensure adequate room for outside air venting. 12” (305mm) min. above 12” (305mm) min. below CAUTION Check building codes prior to installation. • Installation MUST comply with local, regional, state and national codes and regulations. • Consult local building, fire officials or authorities having jurisdiction about restrictions, installation inspection, and permits.
R Santa Fe Pellet Insert 6 Mobile Home A. Mobile Home Installation You must use a Quadra-Fire Outside Air Kit for installation in a mobile home. 1. An outside air inlet must be provided for the combustion air and must remain clear of leaves, debris, ice and/or snow. It must be unrestricted while the appliance is in use to prevent room air starvation which causes smoke spillage. Smoke spillage can also set off smoke alarms. 2. The combustion air duct system must be made of metal.
R Santa Fe Pellet Insert 7 Appliance Set-Up B. Outside Air Kit Instructions A. Leveling System The leveling bolts are located at the rear of the appliance. To access the bolts, remove the front access panels. Reach in and turn the bolt to the desired height to level the appliance. Parts Included in Kit: 1 piece of 2 inch x 3 ft. flex hose, 2 hose clamps, 1 collar assembly, 1 termination cap assembly, 1 trim ring, fasteners. Tools Needed: Phillips head screwdriver; wire cutters; hole saw or jig saw. 1.
R Santa Fe Pellet Insert C. Optional Grille Removal and Installation Grille Bracket Cover (shipped flat from factory) Heat Exchanger Rods Finger bend into position after grilles are installed on appliance Insert heat exchanger rods through holes on second grille. Install in flat position Install bottom 3 grilles before installing single top grille Bend after grilles installed Figure 18.1 Included in Kit: (4) lower grilles; (3) upper grilles, (1) upper grille; (4) grille bracket covers; fasteners 5.
R Santa Fe Pellet Insert D. Door Handle Removal Tools Requied: 5/32 Allen wrench 1. Open the door. Using a 5/32 Allen wrench, loosen set screw by a couple of turns, but do not remove. 2. Push the pin completely out and remove the handle. 3. Re-install in reverse order. E. Door Removal 1. Remove the door handle and face. Follow instructions from D above. 2. The door can now be lifted off the hinges. 3. Re-install in reverse order.
R Santa Fe Pellet Insert F. Adjustable Hearth Support EXPLODED VIEW OF SCISSORS Size: 9”d x 45”w, 2” to 10” Height Adjustment Included in Kit: (1) trim top, (1) trim front, (2) trim sides, double-sided tape (already installed) SCREWS ARE CIRCLED Tools Needed: Phillips head screwdriver, sheet metal shears, measuring tape, gloves 1. The 10 screws on each set of scissors will already be loose when shipped. Figure 20.1. DOUBLE-SIDED TAPE DOUBLE-SIDED TAPE Figure 20.1 2.
R Santa Fe Pellet Insert G. Panel and Trim Set l ne 1. Lay panel top and legs face down on protective covering to prevent scratching. ck Ba 1. Attach the panel legs to the top panel using a Phillips head screwdriver. There are 2 screws for each leg. Figure 21.2. 2. Open the hopper lid by pulling toward you. This will make it easier to set the panels in place. Secure the panels to the insert, 2 screws per leg, as shown in Figure 21.3. w vie a fp o Attach panel legs to top 3.
R Santa Fe Pellet Insert H. Optional Log Set Placement Instructions CAUTION Logs are FRAGILE. Use extreme care when handling or cleaning logs. Two Piece Log Set Installation 1. Open door to expose the firebox. 2. Install the left log first and then the right log. Figure 23.1 3. Lean the logs against the cast iron brick in the back of the firebox. 4. Push the logs to the far left and far right against the sides of the firebox. Figure 23.2. 5.
R Santa Fe Pellet Insert I. Thermostat Installation 1. A 12 volt AC thermostat is required to operate this pellet appliance. You may use the included wall mount thermostat or purchase an optional programmable thermostat or remote control. The included thermostat is equipped with an adjustable heat anticipator. The current rating is .05 amps. The anticipator needs to be adjusted to the lowest setting available. 2.
R Santa Fe Pellet Insert 8 Operating Instructions A. Fuel Size And Material B. General Operating Information 1. Wood Pellets 1. Thermostat Calls For Heat Fuel pellets are made from sawdust or wood by-products. If the source material is hardwood, they can have a higher mineral content, creating more ash. Fuels containing bark will also have higher ash content.
R Santa Fe Pellet Insert C. Before Your First Fire Cut Away 1. First, make sure your appliance has been properly installed and that all safety requirements have been met. Pay particular attention to the fire protection, venting and thermostat installation instructions. LEFT SIDE 2. Double check that the ash drawer and firebox are empty! Junction Box 3. Check the position of the thermocouple, located above the firepot, and make sure that it protrudes approximately 3/4 inch (19mm) into the firepot.
R Santa Fe Pellet Insert CAUTION G. Ignition Cycles Odors and vapors released during initial operation. • Curing of high temperature paint. • Open windows for air circulation. 1. During each ignition cycle, it is normal to see some smoke in the firebox. The smoke will stop once the fire starts. Odors may be irritating to sensitive individuals. 2. The convection blower will automatically turn on after your appliance has reached the set temperature.
R Santa Fe Pellet Insert 9 With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Troubleshooting Possible Cause Symptom Plug in appliance - No response. Call light on. No fire. No fuel in firepot.
R Santa Fe Pellet Insert Symptom Possible Cause Corrective Action Slow or smoky start-up (Cont’d) Dirty exhaust and/or venting system. Check for ash build up in appliance, including behind rear panels, firebox, heat exchanger, exhaust blower and venting. Feed system fails to start. Out of fuel. Check hopper, fill with fuel. #2 snap disc may be defective. Replace snap disc. Firebox door must be closed securely. Vacuum switch not closing. No vacuum.
R Santa Fe Pellet Insert Symptom Convection blower fails to start. Exhaust blower fails to start or does not shut off. Large, lazy flame, orange color. Black ash on glass. Possible Cause No call light. Defective control box. #1 snap disc defective. Replace snap disc. Blower not plugged in. Check that blower is plugged into wire harness. Blower is defective. Replace blower. Control box is defective. Replace control box. Blower not plugged in. Check that blower is plugged into wire harness.
R Santa Fe Pellet Insert 10 Maintaining & Servicing Your Appliance C. General Maintenance A. Proper Shutdown Procedure 1. Types of Fuel CAUTION Depending on the type of fuel you are burning will dictate how often you have to clean your firepot. Shock and Smoke Hazard • Turn down thermostat, let appliance completely cool and exhaust blower must be off. Now you can unplug appliance before servicing. • Smoke spillage into room can occur if appliance is not cool before unplugging.
R Santa Fe Pellet Insert 4. Cleaning Ash Drawer 2. Cleaning Firepot with Cleaning Rod & Firepot Clean-Out Tool • • • • Frequency: Daily or more often as needed By: Homeowner a. The appliance must be in complete shutdown and cool and the exhaust blower off. NOTE: If you are just cleaning the firepot, there is no need to unplug the insert. b. Pull firepot cleaning rod OUT and IN a couple of times to help shake debris loose. See Figure 42.2 on page 42.
R Santa Fe Pellet Insert 6. Cleaning Heat Exchanger Chambers 8. Cleaning the Glass • • • • Frequency: Weekly or every 1 ton of fuel By: Homeowner Frequency: When clear view of the firepot is obscure By: Homeowner a. Appliance must be completely cool before cleaning glass. The amount of ash buildup in the firebox will be a good guide to determine how often you should clean the heat exchangers. b. Use a damp paper towel or any non-abrasive glass cleaner. Wipe off with dry towel. a.
R Santa Fe Pellet Insert 10. Cleaning the Hopper • • 14. Preparing Firebox for Non-Burn Season Frequency: Monthly or every 1 ton of fuel By: Homeowner • • After burning approximately 1 ton of fuel you will need to clean the hopper to prevent sawdust build-up. A combination of sawdust and pellets on the auger reduces the amount of fuel supply to the firepot. This can result in nuisance shutdowns and mis-starts. Frequency: At the end of the heating season By: Homeowner a.
R Santa Fe Pellet Insert D. High Ash Fuel Content Maintenance • • Frequency: When the ash build-up exceeds more than half way up the firepot. By: Homeowner Poor quality pellet fuel, or lack of maintenance, can create conditions that make the firepot fill quickly with ashes and clinkers. This condition makes the appliance susceptible to overfilling the firepot with pellets which may result in smoking, sooting and possible hopper fires. Figure 34.
R Santa Fe Pellet Insert E. Blower Replacement 2. Convection Blower Replacement 1. Combustion (Exhaust) Blower Replacement a. Remove panel set and disconnect flue. b. Pull appliance out onto the hearth. c. Remove right access panel and then slide out right side panel of appliance, held in place with 2 screws, to expose the exhaust blower. d. Disconnect the white and blue wires from the blower. e. Remove blower mounting screws (not housing bolts), Figure 35.2, from blower housing and remove blower.
R Santa Fe Pellet Insert F. Igniter Replacement G. Glass Replacement WARNING • Glass is 5mm thick high temperature heatresistant ceramic glass. • DO NOT REPLACE with any other material. • Alternate material may shatter and cause injury Igniter Bracket Thumb Screw a. The door handle and face must be removed first. Follow instructions found on page 19. Igniter Figure 36.1 b. Remove door from the insert and lay on a flat surface face down. a.
R Santa Fe Pellet Insert H. Baffle & Brick Set Removal Re-installing Baffle & Brick Set 1. Follow proper shutdown procedures in Section 10. 1. Place right brick in behind the right bracket, and then slide to the left so the tabs are behind the center brick. Figure 37.4. 2. The top baffle has a hook on the bottom left side that rests on the top lip of the cast brick. There is a tab on the bottom right side that hooks into the side bracket.
R Santa Fe Pellet Insert Re-installing Baffle & Brick Set (Cont’d) Lift brick, pull forward at an angle and drop down into notches Hook on left side Tab on right side Figure 38.4 Figure 38.1 Figure 38.5 Figure 38.2 Figure 38.
R Santa Fe Pellet Insert 11 Reference Materials A. Component Function 1. Control Box a. The control box is located on lower left side of appliance, on top of the junction box. b. There is a light located inside of the control box. The internal light will turn green when the appliance has reached a temperature of 200F (93C) in the firepot. and will turn red when it reaches 600oF (315C). c. There is also an internal blue light located in the upper left corner of the control box.
R Santa Fe Pellet Insert 16. Thermostat 19. Snap Disc #3 (Burn Back Protector) 250°F The appliance is designed to run on a 12 volt AC thermostat. The heat anticipator, if present, should be set on the lowest setting available. Snap disc #3 is mounted on the back of the auger tube in the center of the appliance and has a reset button. To access it remove the right side panel.
R Santa Fe Pellet Insert B. Component Locations RIGHT SIDE Cleaning Rods Flue Connector Feed Motor Snap Disc #1 10 Heat Exchanger Tubes Outside Air Intake Exhaust Blower Reset Button Cleaning Rods Convection Blower Figure 41.1 - Cleaning Rods & Heat Exchanger Tubes Heat Output Switch Leveling Bolt Figure 41.3 - Component Locations - Right Side Exhaust Collar LEFT SIDE Outside Air Inlet Vacuum Switch Feed Tube Exhaust Blower Snap Disc #2 Junction Box, Front Control Box Figure 41.
R Santa Fe Pellet Insert C. Exploded View R SANTAFEI-MBK Service Parts Pellet Insert Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active 31 32 35 33 34 29 30 28 1 27 2 3 26 25 4 5 24 6 23 22 7 17 13 18 14 12 11 10 9 15 8 16 21 19 20 Part number list on following page. 05/14 Figure 42.
R Santa Fe Pellet Insert R SANTAFEI-MBK Service Parts Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active D. Service Parts and Accessories IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked at Depot Provide model number and serial number when requesting service parts from your dealer or distributor.
R Santa Fe Pellet Insert R SANTAFEI-MBK Service Parts Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked at Depot Provide model number and serial number when requesting service parts from your dealer or distributor.
R Santa Fe Pellet Insert R SANTAFEI-MBK Service Parts Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked at Depot Provide model number and serial number when requesting service parts from your dealer or distributor.
R Santa Fe Pellet Insert R SANTAFEI-MBK Service Parts Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked at Depot Provide model number and serial number when requesting service parts from your dealer or distributor.
R Santa Fe Pellet Insert R SANTAFEI-MBK Service Parts Beginning Manufacturing Date: Dec. 2009 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Stocked at Depot Provide model number and serial number when requesting service parts from your dealer or distributor.
R Santa Fe Pellet Insert E.
R Santa Fe Pellet Insert F.
R Santa Fe Pellet Insert G. Warranty Policy Hearth & Home Technologies Inc. LIMITED LIFETIME WARRANTY Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
R Santa Fe Pellet Insert WARRANTY CONDITIONS: !
R CONTACT INFORMATION: Hearth & Home Technologies 1445 North Highway Colville, WA 99114 Division of HNI INDUSTRIES www.quadrafire.com Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer visit our website at www.quadrafire.com NOTICE • Leave this manual with party responsible for use and operation.
