INSTALLATION & OPERATING INSTRUCTIONS VILLAGE COLLECTION QV32E (120V) QV32EV (208V/240V) ELECTRIC FIREPLACES SAVE THESE INSTRUCTIONS Note: Read these instructions completely before beginning installation. Failure to follow them could cause an appliance malfunction resulting in serious injury and/or property damage. CAUTION: (Shown with door front.) Do not expose the appliance to the elements (such as rain, etc.). (Door front not shipped with appliance.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 CONTENTS A. B. C. D. E. F. G. H. I. J. K. L. M. Listing Approvals ........................................................................................................................................................... 3 Appliance Dimensions ................................................................................................................................................... 3 Location and Clearances .........
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 A. LISTING APPROVALS U.S. And Canada Certification The QV32E has been tested in accordance with the UL2021 Standards for fixed and location-dedicated electric room heaters in the United States, the current CSA C22.2 NO. 46 in Canada and has been listed by Underwriters Laboratories Inc. for installation as described in this manual. All components are UL or CSA safety certified.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 C. LOCATION AND CLEARANCES WARNING! WARNING! Due to high temperatures, this appliance should be located out of traffic. Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (.9M) from the front of the appliance. Never locate this appliance where it may fall into a bathtub or other water container.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 D. FRAMING Figure 2 shows a typical framing of this appliance using combustible materials. All required clearances to combustibles must be adhered to. Header height is measured from the base of the appliance. Figure 2 - Framing CAUTION: Provide adequate clearances around the air openings and adequate accessibility clearances for servicing and proper operation.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 E. INSTALLATION Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic areas. If installing the appliance on/over carpeting, the appliance must be installed on a wood or metal panel extending the full width and depth of the appliance. Note: Follow all national and local electrical codes. 1.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 F. WIRING Note: This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code, CSA C2.1 as appropriate. All wiring to be done by a qualified electrician. Use appropriate wire to meet local and national codes for rated power consumption.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 d. e. f. Locate the light blue (wall switch) wires in the appliance. Connect one wall switch (blue) wire to wire for switch and connect the other wall switch (blue) wire to the other wire for switch. Replace the cover plate onto the appliance. Run the wall switch wire to the wall box and connect to a wall switch (WSK-21-HTI & WSK-21-W-HTI). WARNING! Always use properly grounded, fused and polarized outlets.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 G. FINISHING Combustible Finishing Material Materials made of or surfaced with wood, compressed paper, plant fibers, plastics or any material capable of igniting and burning, whether flame proofed or not, plastered or unplastered (this includes drywall). Noncombustible Finishing Material Materials which will not ignite and burn.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 H. FINAL INSTALLATION Remove the protective cover to access the final installation items. Remove the lava rock and white rock from the inside of the appliance. 1. Remove the Log Assembly Logs are attached to the grate by two zip-ties. Carefully cut both ties by using a utility knife or side cutters. Discard ties and packaging material. Lift the log set straight up and place in a safe place. 2.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 6. Install the Andirons a. b. c. d. e. 11 Bend the inner tabs of the andiron clips 90 degrees with a pair of pliers. See Figure 11. Using the bent tab as an anchor, wrap the clip around the front grate bar so the open ends face out of the appliance. See Figure 12. Slide the andiron into the clip. See Figure 13. Repeat for the other side. Position the andirons against the inner grate bar. See Figure 14.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 7. Place the White Rock Open the bag of white rock and spread it over the ember bed glass and hearth refractory (if desired). This will create the effect of burning embers. Not all of the white rock needs to be used. See Figure 15. 8. Place the Lava Rock Open the bag of lava rock (black) and spread it sparingly on top of the white rock and hearth refractory. This will create the effect of an ash bed.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 I. OPERATING INSTRUCTIONS WARNING! All electric heaters have hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are or stored. Do not use where the appliance may be exposed to flammable vapors. 1. Manual Controls a. Access Controls Controls are located behind the lower grille panel. To access the controls, lift up on the lower grille panel and rotate it forward. b.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 2. Hand Held Remote Control Transmitter - RCE-QUAD (Optional) a. b. c. d. The RCE-QUAD is an optional accessory listed with the QV32E and QV32EV. The transmitter is a radio frequency remote control. The frequency can be found on the back side of the transmitter. The range of the transmitter is approximately 20 from appliance. When the remote LED light is RED, the appliance has been turned on/off by the remote transmitter.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 e. Remote Transmitter Function 1) The hand held remote transmitter is only an on/off control. When the transmitter is active, the remote LED light will be RED. Upon initial use, there may be a delay of three seconds before the remote receiver will respond to the transmitter. This is part of the systems design.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 J. MAINTENANCE INSTRUCTIONS WARNING! Always disconnect power and allow the appliance to cool before performing any cleaning, maintenance or relocation of this appliance. Turn controls to OFF and remove the plug from the outlet or turn off the circuit breaker to the appliance. 1. Cleaning the Firebox and Control Compartment Keep the firebox, control compartment and heater system clean.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 CAUTION: Although the glass is safety glass, it may break if dropped, bumped or struck. Care must be taken when handling the glass. 4. Heater System Maintenance a. b. c. d. e. f. g. h. i. j. k. Turn off the circuit breaker/unplug the appliance before servicing the heater system. Allow appliance to cool before removing. Remove the hood by pulling it straight out. Remove the upper panel/door front by lifting it up and out.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 K. TROUBLESHOOTING Issues Possible Causes Solutions: Appliance doesn't turn on with flame switch, remote transmitter or wall switch. 1. 2. Main power switch is off. Circuit breaker tripped. 1. 2. 3. 4. Unplugged from wall outlet. Loose wiring. 3. 4. Appliance is on but no flame or low flame intensity. 1. 2. The bulbs are burned out. Loose wiring. 1. 2. Replace the bulbs. Check all wiring for loose connections.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 L.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 M. REPLACEMENT PARTS Replacement parts are available from your distributor/dealer. (Hood supplied with door front kit.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 1 - Log Set Refractories Item # Part # Description Qty.
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 Home Owners Notes 09/03 4030-240 Rev F VILLAGE COLLECTION ELECTRIC FIREPLACE 22
Hearth & Home Technologies - Colville 1445 North Highway, Colville, WA 99114-2124 Index Symbols L 110/120VAC Wiring 7 110V/120V Wiring Diagram 8 208/220/240VAC Wiring 7 208V/240V Wiring Diagram 8 Lava Rock 12 Light Bulbs 16 Locations 4 Log Set 21 Logs 10, 21 A M Access Controls 7, 13 Appliance Locations 4 Auxiliary Switch 13 Mantel 5 Manual Controls 13 Motion Control 13 B N Back Glass 16 Non-Cabinet Installation 6 Noncombustible Finishing Material 9 C Cabinet Installation Corner Kit 6 Custom 6
WARRANTY Hearth & Home Technologies Inc. (HHT) Electric Fireplaces are tested and inspected prior to shipment and are guaranteed from defect to the purchaser of each new product. Any part which proves to be defective in material or workmanship under normal use within one year will be repaired or replaced without charge.* The Company will not be responsible for any expense incurred for installation, removal from service, or transportation costs.
