User`s manual

R
April 1, 2009
7014-101F
Page11
I. TROUBLESHOOTING
Withproperinstallation,operation,andmaintenanceyourappliancewillprovideyearsoftrouble-freeservice.Ifyoudoexperienceaprob-
lem,thistroubleshootingguidewillassistaqualiedservicepersoninthediagnosisofaproblemandthecorrectiveactiontobetaken.
NOTE: This troubleshooting guide should only be used by a qualied service technician.
Error Message
Possible Cause Corrective Action
Badwallcontrolorcontrolboard
3wireshavelooseconnectionsorinstalled
wrong
Replacewallcontrolorcontrolboard
Checkconnections
BADTCDROPTUBE
TC = Thermocouple
Droptubethermocoupleisbrokenorleads
arereversed
Checkconnections
Replacethermocouple
BADTCFIREPOT
TC = Thermocouple
Firepotthermocoupleisbrokenorleads
arereversed
Checkconnections
Replacethermocouple
SNAPDISCTRIPPED Overheatsensor(snapdisc)hastripped
Convectionblowermayneedcleaning
Ifhavepowerswitch,turnoff,manuallyreset
thesnapdisc&turnpowerbackon.Ifno
powerswitch,unplugappliance
Cleanconvectionblowerifneeded.
VACUUMSWERROR
SW = Switch
Vacuumswitchisbad
Vacuumhoseisplugged/disconnected
Checkconnections.By-passvacuumwith
jumperwire,ifrun,switchisbad.Replace
switch.
Checkvacuumhose
COMBBLOWERJAMMED Combustionblowerisblocked/jammed Removeblockage
Replaceblowerifnecessary
Ifhavepowerswitch,turnoff&turnbackon
to
clearerror.Ifnotunplugtheappliance.
AUGERJAMMED Augerjammed,feedmotorbad Pullthefeedsystemandinspect
ClearjamandthenpressRetrybutton
MISSEDIGNITION Igniterbadorpoorharnessconnection
Outoffuelorfuelisbridginginhopper
Faultyrepotthermocouple,connectionis
shorted
Checkconnections,ifOKreplaceigniter
Breakupbridgingpellets.Rellhopper
Replacethethermocouple&pressRetry
MINFIREPOTTEMP Outoffuel Rellhopper
Addhandfulofpelletstotherepottoprimeit
PresstheRetrybutton
MAXDROPTUBETEMP Stoveinover-heatcondition
Wrongfueltablesetting
Flameheightsettoohigh
Componentsmayneedcleaning
Conrmsettingmatchesburningfuel
Adjustameheight
Cleantherebox,heatexchanger,convection
blower,repotandashpan
CONVBLOWERJAMMED Convectionblowerblocked/jammed Removeblockage
Replaceblowerifnecessary
Ifhavepowerswitch,turnoff&turnbackon
to
clearerror.Ifnotunplugtheappliance.
CHECKASHPAN Auto-cleanjammed
Auto-cleanswitchisbad
Linkagehasbecomedisconnected
Ifashpanisempty,checkforajam.Usea
screwdriverandrmlypushintherepotoor
holesandexspringandpushtowardhome
toreleasejam.
Replaceswitch
Reconnectlinkage.
SCREENGOESBLANK Staticdischargeornearbylighteningor
ElectricFastTransientsattheinputmains
Ifhavepowerswitch,turnoff&turnbackon
to
refreshthescreen.Ifnotunplugtheappliance.
Hopperlidnotclosedalltheway
Switchisoutofadjustment(augerwillnot
function)
Closethelid.Ifthatdidn’tworkreplaethe
switch
Adjustorreplaceswitch
Fireboxdoorisnotlatchedproperly
Fireplacenotrolledincompletely
Adjustorreplacedoorswitch
Adjustorreplaceinterlockswitch
Outoffuel Checkthelatch,ifOK,replaceswitch