Owner`s manual

R
January 17, 2007
7036-135B
Page 25
Mt. Vernon Pellet Insert (AE)
9
Troubleshooting
With proper installation, operation, and maintenance your appliance will provide years
of trouble-free service. If you do experience a problem, this troubleshooting guide
will assist a qualifi ed service person in the diagnosis of a problem and the corrective
action to be taken. This troubleshooting guide can only be used by a qualifi ed service
technician.
Error Message
Possible Cause Corrective Action
Bad wall control or control board
3 wires have loose connections or installed
wrong
Replace wall control or control board
Check connections
BATTERY TOO LOW Battery supply on battery backup is drained Recharge battery
BAD TC DROP TUBE Drop tube thermocouple is broken or leads are
reversed
Check connections
Replace thermocouple
BAD TC FIREPOT Firepot thermocouple is broken or leads are
reversed
Check connections
Replace thermocouple
SNAP DISC TRIPPED Overheat sensor (snap disc) has tripped Manually reset snap disc
Unplug appliance before resettting
VACUUM SW ERROR Vacuum switch is bad
Vacuum hose is plugged/disconnected
Check connections. By-pass vacuum
with jumper wire, if run, switch is bad.
Replace switch.
Check vacuum hose
COMB BLOWER JAMMED Combustion blower is blocked/jammed Remove blockage
AUGER JAMMED Auger jammed, feed motor bad Pull the feed system and inspect
Clear jam
MISSED IGNITION Igniter bad or poor harness connection
Out of fuel or fuel is bridging in hopper
Check connections, if OK replace igniter
Break up bridging pellets
Refi ll hopper
MIN FIREPOT TEMP Out of fuel Refi ll hopper
MAX DROP TUBE TEMP Wrong fuel table setting
Flame height set too high
Confi rm setting matches burning fuel
Adjust fl ame height
CONV BLOWER JAMMED Convection blower blocked/jammed Remove blockage