Specifications

SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP
122 PN: 1725-36038-001_N.docx
Message
Description
Action
Auth Timeout
xxxxxxxxxxxx
x…x = AP MAC address.
Handset did not receive authentication
response from AP; displays MAC of
failing AP.
Check handset and AP security
settings.
Ensure AP is configured per VIEW
Configuration Guide.
Try another AP.
Bad Code Type xx
Expected Code
Type yy
xx, yy = software license types.
Handset software does not match
current handset license selection.
Download new software from the
Polycom website per Chapter 10:
Software Maintenance.
Bad Config Some needed configuration parameter
has not been set.
Check all required handset
configuration parameters for valid
settings.
Bad SSID The handset has not had an SSID
entered.
Statically configure an SSID in the
Admin menu.
Bad Phintl File Handset software download files are
incorrect or corrupted.
Download new software from the
Polycom website per Chapter 10:
Software Maintenance.
Bad Program File Handset software download files are
incorrect or corrupted.
Download new software from the
Polycom website per Chapter 10:
Software Maintenance.
(battery icon),
Battery Low,
beep (audio)
Low battery. In call: the battery icon displays and a
soft beep will be heard when the user is
on the handset and the battery charge
is low. User has 15–30 minutes of
battery life left.
Not in call: The battery icon displays
whenever the battery charge is low The
message Battery Low and a beep
indicate a critically low battery charge
when user is not on the handset. The
handset will not work until the Battery
Pack is charged.
Battery Failure The Battery Pack is not functioning. Replace the Battery Pack with a new or
confirmed SpectraLink Battery Pack.
Only SpectraLink Battery Packs will
work.
Battery Failed Battery Pack is damaged or
incompatible with handset.
Replace the Battery Pack with a new or
confirmed SpectraLink Battery Pack.
Only SpectraLink Battery Packs will
work.
Can’t Renew
DHCP
yyy.yyy.yyy.yyy
y…y = DHCP server IP address.
DHCP server is not responding to
initial renewal attempt.
Configuration problem. Check the IP
address configuration in the DHCP
server.