User manual

6.2 Reset Administrator Password & Network Settings
If you forget the administrator password, you will not be able to login VioGate and
perform system administration. To reset the administrator password and
network configuration of VioGate to default, please do the following:
1. Press the configuration reset button of VioGate for a few seconds until a beep
sound is heard. The network configuration will be reset.
2. Connect VioGate via a web browser to configure the settings. Login with the
default administrator name and password:
User name: administrator
Password: admin
Note: If the configuration reset button is disabled in System
Tools—Hardware Settings page, you will not be able to reset
administrator password and network configuration by pressing the reset
switch.
When allowed connections are set in IP Security and configuration reset
switch is disabled, you must remember the allowed IP addresses, user
account and password. Otherwise you may not be able to find the
correct IP address of VioGate and reset the system. VioGate must be
sent to QNAP to reset configuration and all data on the server will be lost.
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