QNAP Turbo NAS Hardware User Manual ©Copyright 2010. QNAP Systems, Inc. All Rights Reserved.
Thank you for choosing QNAP products! This user manual provides description of the hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual.
DISCLAIMER In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose.
Regulatory Notice FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
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Table of Contents Table of Contents .....................................................................................6 Safety Warnings.......................................................................................7 Chapter 1. CPU and Memory Specifications ...........................................8 Chapter 2. Power Button and Reset Button Behaviour ........................14 Chapter 3. USB One Touch Copy ..........................................................16 Chapter 4.
Safety Warnings 1. The NAS can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–95%. Please make sure the environment is well-ventilated. 2. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V). 3. Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level. 4. Unplug the power cord and all connected cables before cleaning. NAS with a dry towel.
Chapter 1. CPU and Memory Specifications Caution: Modifying the hardware, software, or firmware of your QNAP products will void your warranty. QNAP is not responsible for any form of damage or loss of data caused by modding the QNAP products. You should bear your own risks of all sorts of possible data loss or system instabilities due to changing the hardware parts, modifying the default system firmware or installing any unauthorized third party applications on QNAP products.
System TS-119 TS-219P TS-419P/TS-419U CPU Marvell 1.2GHz Marvell 1.2GHz Marvell 1.
SS-439 Pro/ System TS-239 Pro TS-439 Pro/ TS-439U-RP/ TS-239 Pro II TS-439 Pro II TS-439U-SP CPU Memory Flash CPU replaceable Intel Atom Intel Atom Intel Atom Intel Atom processor processor processor processor (1.6GHz) (1.6GHz) (1.66GHz) (1.
System TS-639 Pro SS-839 Pro Intel Atom processor Intel Atom processor (1.6GHz) (1.6GHz) Memory 1GB DDRII 2GB DDRII Flash 128MB (IDE DOM) 128MB (IDE DOM) CPU replaceable No No Compatible with DDRII Compatible with DDRII CPU Memory replaceable 667 DRAM 667 DRAM Can be upgraded to Can be upgraded to max 2GB max 2GB Number of SODIMM slot Number of hard drive slots System 1 1 6 8 TS-509 Pro TS-809 Pro/ TS-809U-RP Intel Celeron processor Intel Core 2 Duo processor (1.
System CPU Memory Flash CPU replaceable Memory replaceable TS-459 Pro Dual core Intel Dual core Intel Atom processor Atom processor (1.66GHz) (1.66GHz) 1GB DDRII 1GB DDRII 1GB DDRII 512MB 512MB 512MB (USB DOM) (USB DOM) (USB DOM) No No No Compatible with Compatible with slots Dual core Intel Atom processor (1.
System TS-259 Pro+ TS-459 Pro+ TS-559 Pro+ TS-659 Pro+ CPU Dual core Intel Dual core Intel Dual core Intel Dual core Intel Atom processor Atom processor Atom processor Atom processor (1.8GHz) (1.8GHz) (1.8GHz) (1.
Chapter 2. Power button: Press to turn on or turn off. System All models Power Button and Reset Button Behaviour Power button Power button (Hardware turn (Turn on) off) Press once 1.5 sec Power button (Force turn off) 5 sec Reset button: Press to reset the system settings. System All models Basic system reset Advanced system reset (1 beep) (2 beeps) 3 sec 10 sec Basic system reset (3 sec) When you press the reset button for 3 seconds, a beep sound will be heard.
Advanced system reset (10 sec) When you press the reset button for 10 seconds, you will hear two beeps at the third and the tenth seconds. The NAS will reset all the system settings to default as it does by web-based system reset in “Administration” > “Restore to Factory Default” except all the data are reserved. The settings such as the users, user groups, and the network share folders you previously created will be cleared.
Chapter 3. USB One Touch Copy System All NAS models Number of seconds (press the one touch copy button to trigger data copy) 0.5 sec Data Copy by the Front USB Port The NAS supports instant data copy backup from the external USB device to the NAS or the other way round by the front one touch copy button. To use this function, follow the steps below: 1. Make sure a hard drive is installed and formatted on the NAS. The default network share Qusb or Usb is created. 2. Turn on the NAS. 3.
Chapter 4. LED and Alarm Buzzer Specifications The LED indicators of the NAS indicate the system status and information. When the NAS is turned on, check the following items to make sure the system status is normal. Note that the following LED information is applicable only when you have properly installed the HDD, and connected the NAS to the network and the power supply. LED Colour LED Status Description 1. Flashes green and red alternately every 0.5 sec 2. 3. 4. 5. 6. 1. 2. 3. 4. 5.
LAN Orange The NAS is connected to the network Flashes orange The NAS is being accessed from the network Orange The disk data is being accessed and a read/write error occurs during the process Flashes red HDD Red/ Green A hard disk drive read/write error occurs Red Flashes green Green The disk data is being accessed The hard disk drive can be accessed 1. 2. Flashes blue every 0.5 sec USB 3. 4. Blue 1. Blue 2.
Beep alarm: All NAS models The beep alarm can be disabled in “System Administration” > “Hardware Settings”. Beep sound Short beep (0.5 sec) Number of Times 1 Description 1. 2. 3. 4. The NAS is starting up The NAS is being shut down (software shutdown) The user presses the reset button to reset the NAS The system firmware has been updated Short beep (0.5 sec) 3 The user tries to copy the NAS data to the external storage device from the front USB port, but the data cannot be copied. Long beep (1.
Chapter 5. Hot-swap Hard Drives QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard disk drives from major hard disk brands. For the updated HDD compatibility list, please visit http://www.qnap.com/. Caution: QNAP disclaims any responsibility for product damage/malfunction or data loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.
The NAS supports hot-swapping the hard drives when 1 member drive crashes in RAID 1, 1–2 member drives crash in RAID 5 or RAID 6. Follow the steps below to hot-swap the hard drive when a member drive fails in a RAID configuration. 1. Login the NAS and check the disk volume configuration in “Volume Management”. 2. The volume status should be “in degraded mode”. 3. Prepare a new hard drive to replace the failed one.
Chapter 6. RAID Recovery QNAP NAS supports exclusive RAID recovery technology to recover a failed RAID disk volume from unintentional disconnection or removal of the hard drives from the system. Using the RAID recovery, you can recover an inactive RAID 5 or RAID 6 volume to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
Standard QNAP RAID 5 RAID 5 Standard QNAP RAID 6 RAID 6 Degraded mode N-1 N-1 N-1 & N-2 N-1 & N-2 Read Only N/A N-1, bad blocks N/A N-2, bad blocks Protection (for found in the found in the immediate data surviving drives surviving drives of backup & HDD of the array. the array.
Chapter 7. Use the LCD Panel This feature is only provided by TS-439 Pro, TS-439 Pro II, TS-459 Pro, TS-509 Pro, TS-559 Pro, TS-639 Pro, TS-659 Pro, SS-839 Pro, TS-859 Pro, TS-809 Pro, TS-809U-RP, TS-859U-RP, TS-259 Pro+, TS-459 Pro+, TS-559 Pro+, TS-659 Pro+. The NAS provides a handy LCD panel for you to perform disk configuration and view the system information. When the NAS has started up, you will be able to view the server name and IP address: N A S 5 F 4 D E 3 1 9 . 2 5 4 .
For example, when you turn on the NAS with 5 hard drives installed, the LCD panel shows: C o n f i g → R A I D 5 . D i s k s ? You can press the “Select” button to browse more options, for example, RAID 6. Press the “Enter” button and the following message shows. Press the “Select” button to select “Yes” to confirm.
View system information by the LCD panel When the LCD panel shows the server name and IP address, you may press the “Enter” button to enter the Main Menu. The Main Menu consists of the following items: 1. TCP/IP 2. Physical disk 3. Volume 4. System 5. Shut down 6. Reboot 7. Password 8. Back 1. TCP/IP In TCP/IP, you can view the following options: LAN1 IP Address LAN1 Subnet Mask LAN1 Gateway LAN 1 PRI. DNS LAN 1 SEC.
2. Physical disk In Physical disk, you can view the following options: Disk Info Back to Main Menu The disk info shows the temperature and the capacity of the hard drive. D i S i 3. s k : 1 T e mp : 5 0 z e : 2 3 2 G B ° C Volume This section shows the disk configuration of the NAS. The first line shows the RAID configuration and storage capacity; the second line shows the member drive number of the configuration.
4. System This section shows the system temperature and the rotation speed of the system fan. 5. C P U S y s T e mp : T e mp : 5 0 5 5 S y s F a n : 8 6 5 R P M ° ° C C Shut down Use this option to turn off the NAS. Press the “Select” button to select “Yes”. Then press the “Enter” button to confirm. 6. Reboot Use this option to restart the NAS. Press the “Select” button to select “Yes”. Then press the “Enter” button to confirm. 7. Password The default password of the LCD panel is blank.
System Messages When the NAS encounters system error, an error message will be shown on the LCD panel. Press the “Enter” button to view the message. Press the “Enter” button again to view the next message. S y s t e m E r r o r ! P l s . C h e c k L o g s System Message Description Sys. Fan Failed The system fan fails Sys.
Chapter 8. Install Power Supply Unit * This section applies to rack mount NAS models only. 1U Turbo NAS To install a redundant power supply unit to the 1U Turbo NAS, follow the steps below. 1. Turn off the NAS. 2. Remove the screw and dummy plate. 3. Insert the power supply unit and push it to the end. 4. Fasten the screw tightly. 5. Turn on the NAS. Note: To replace a failed power supply unit, turn off the NAS.
Warning: The NAS supports replacing the redundant power supply unit without turning off the server when redundant power supply mode is enabled. However, you are strongly recommended to turn OFF the NAS before replacing the power supply unit to reduce the risk of electric shock. If you are using a single power (SP) rack mount NAS model, you can install a second power supply unit to the NAS to upgrade the SP model to redundant power (RP) model.
4. Plug in the new power supply to the NAS. 5. Fasten the screw on the power supply in clockwise direction. 6. Turn on the NAS.
Enable warning alert for redundant power supply on the web-based interface: If you have installed two power supply units (PSU) on the NAS and connected them to the power sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models). You can enable redundant power supply mode in “System Administration” > “Hardware” to receive warning alert for the redundant power supply. The NAS will beep and record the error messages in “System Logs” when the PSU is plugged out or fails.
The following description applies to 1U NAS models only. (1) Power supply indicators: Green (left) power indicator: Indicates the power supply unit is in normal status. Red (right) power indicator: Indicates the power supply unit is in abnormal status. (2) Mute power alarm button: When an error is detected on power supply unit, the system beeps to alert the administrator. You can press this button to turn off the alarm.
Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following means: Online Support: http://www.qnap.com/ MSN: q.support@hotmail.com Skype: qnapskype Forum: http://forum.qnap.com/ Technical Support in the USA and Canada: Email: q_supportus@qnap.com TEL: 909-595-2819 ext.
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