VioStor NVR Network Video Recorder User Manual (Version: 3.1.0) ©Copyright 2009. QNAP Systems, Inc.
FOREWORD Thank you for choosing QNAP products! This user manual provides detailed instructions of using the product. Please read carefully and start to enjoy the powerful functions of the product! NOTE z All features, functionality, and other product specifications are subject to change without prior notice or obligation. z All brands and products names referred to are trademarks of their respective holders. LIMITED WARRANTY In no event shall the liability of QNAP Systems, Inc.
Important Notice z Reading instructions Please read the safety warnings and user manual carefully before using this product. z Power supply This product can only be used with the power supply provided by the manufacturer. z Service Please contact qualified technicians for any technical enquires. Do not repair this product by yourself to avoid any voltage danger and other risks caused by opening this product cover.
Table of Contents TABLE OF CONTENTS .......................................................................................................................4 SAFETY WARNING..............................................................................................................................7 CHAPTER 1. INTRODUCTION ..................................................................................................8 1.1 OVERVIEW .........................................................................
4.1.4 4.2 Intelligent Video Analytics (IVA)....................................................................................56 DIGITAL WATERMARK .............................................................................................................63 4.2.1 Export Files with Digital Watermark .............................................................................63 4.2.2 Watermark Proof .......................................................................................................
5.7.2 SMSC Settings............................................................................................................... 111 5.7.3 Restart/ Shut Down....................................................................................................... 112 5.7.4 Hardware Settings ........................................................................................................ 113 5.7.5 System Update .....................................................................................
Safety Warning 1. This product can operate normally in the temperature of 0ºC~40ºC and relative humidity of 0%~90%. Please make sure the environment is well-ventilated. 2. The power cord and devices connected to this product must provide correct supply voltage. 3. Do not place this product in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level. 4. Unplug the power cord and all connected cables before cleaning. product with a wet towel.
Chapter 1. 1.1 Introduction Overview QNAP VioStor (hereafter referred to as NVR or VioStor) is the high performance 1U chassis network surveillance system featuring Linux-embedded OS and powerful surveillance features. It supports unique multi-server monitoring for up to 120-channel monitoring from multiple QNAP NVR servers simultaneously.
1.2 Hardware Illustration 1.2.1 VS-8040U-RP/ VS-8032U-RP/ VS-8024U-RP 1. LED indicators: Status, LAN, USB, HDD1-8 2. Power button 3. Select button 4. Enter button 5. Power connector 6. Password & network settings reset button 7. RS-232 8. VGA 9. USB 2.0 x 4 10.
1.2.2 VS-8040/ VS-8032/ VS-8024 1. One touch auto video backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, HDD1-8 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Giga LAN x 2 9. USB 2.0 x 4 10. RS-232 11. VGA 12. Password & network settings reset button 13.
1.2.3 VS-5012/ VS-5020 1. One touch auto video backup button 2. USB 2.0 3. LED indicators: USB, Status, HDD1~HDD5, LAN 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Giga LAN x 2 9. USB 2.0 x 4 10. eSATA connector 11. (Reserved) 12. RS-232 port 13. Password & network settings reset button 14.
1.2.4 VS-4016U-RP 1. One touch auto video backup button 2. USB 2.0 3. LED indicators: USB, Status, HDD1~HDD4, LAN 4. Power button 5. Power connector 6. Giga LAN x 2 7. USB 2.0 x 2 8. Password & network settings reset button 9.
1.2.5 VS-2008/ VS-2012 1. One touch auto video backup button 2. USB 2.0 3. LED Indicators: HDD1, HDD2, LAN & eSATA 4. Power button 5. Power Connector 6. Giga LAN x 2 7. USB 2.0 x 2 8. Password & Network Settings Reset Button 9. K-Lock Security Slot 10. eSATA x 2 (Reserved) 11.
1.2.6 VS-201 1. Backup Button (One touch auto video backup) 2. USB 2.0 3. LED Indicators: USB, Status, HDD1, HDD2, LAN, and Power 4. Power Button 5. Power Connector 6. Giga LAN 7. USB 2.0 x 2 8. Configuration Reset Switch (Password & network settings) 9.
1.2.7 NVR-104 1. One Touch Auto Video Backup Button 2. USB 2.0 3. LED Indicators 4. Power Button 5. USB 2.0 x 2 6. eSATA Port 7. Giga LAN 8. Password & Network Settings Reset Button 9. Power Connector 10.
1.2.8 VS-101 1. One Touch Auto Video Backup Button 2. USB 2.0 3. LED Indicators 4. Power Button 5. Power Connector 6. Giga LAN 7. USB 2.0 x 2 8. Password & Network Settings Reset Button 9. K-lock Security Slot 10.
Chapter 2. Install the VioStor For the information of the hardware installation, please refer to the “Quick Installation Guide” in the product package. 2.1 Personal Computer Requirements For better system performance, your computer should at least fulfill the following requirements: No. of Format CPU Others Motion JPEG Intel® Pentium 4 CPU, y Channels 4 Microsoft® 2.0 GHz or above 8 MPEG-4/ MxPEG/ Dual core CPU, 2.0 GHz H.
Security Settings of the Web Browser Please make sure the security level of the IE browser in Internet Options is set to Medium or lower.
2.2 Hard Disk Compatibility List This product works with 3.5” SATA hard disk drives from major hard disk brands. For the HDD compatibility list, please visit http://www.qnapsecurity.com/. QNAP disclaims any responsibility for product damage/ malfunction or data loss/ recovery due to misuse or improper installation of hard disks in any occasions for any reasons. 2.3 Network Camera Compatibility List For the information of supported camera models, please visit QNAP Security website http://www.
2.4 Check System Status LED Display & System Status Overview LED USB eSATA† System Status Colour LED Status Description Flashes blue every 0.
1) The hard drive is invalid 2) The disk volume has reached its full capacity 3) The disk volume is going to be full 4) The system fan is out of function* 5) An error occurs when accessing (read/write) the disk data 6) A bad sector is detected on the hard drive 7) The NVR is in degraded read-only mode (2 member drives fail in a RAID 5 or RAID 6 configuration, the disk data can still be read)# 8) (Hardware self-test error) Red Flashes red every 0.5 sec System Status Red/ Green Flashes green every 0.
Beep Alarm (beep alarm can be disabled in “System Tools” > “Hardware Settings”) Beep sound No. of Times Description Short beep (0.5 sec) 1 Short beep (0.5 sec) 3 Short beep (0.5 sec), long beep (1.
2.5 System Configuration Install the Finder 1. Execute the product CD, the following menu is shown. Click “Install Finder”.
2. Follow the instructions to install the Finder. If you are using Windows XP SP2 or above, the following screen will be shown. Click “Unblock”. 3. The Finder detects the VioStor in the network and prompts you to perform quick setup. Click “Yes” to continue. Note: If the VioStor is not found, click “Refresh” to try again.
4. You must enter the administrator name and password to perform quick setup. The default administrator name and password are as below: Use name: admin* Password: admin *If you are using VS-201/ VS-101/ NVR-104, the login name is ‘administrator’ and the login password is ‘admin’. Note: Please make sure all the network cameras are configured and connected to the network. 5. The quick configuration page will be shown. Click “Continue” and follow the instructions to finish the configuration.
6. Click “Start installation” to execute the quick configuration. 7. The quick configuration is completed and you can start to use the VioStor. Click “Start Monitoring” to view the live video from the cameras or click “Close” to return to the system administration home page. 8. The first time you connect to the server, please install the ActiveX. instructions to install the ActiveX.
When the live video is displayed and the recording indicator is shown, you have successfully installed the VioStor.
Chapter 3. Start to Use the VioStor When you have installed the VioStor and other hardware, and connected it to the network, you can use the browser in your PC to connect to the VioStor. It is recommended to use Microsoft Internet Explorer 6.0 for browsing. Important Notice: Before you start to use the VioStor, you must install the hard disks in the VioStor, finish disk volume configuration and format the hard disk(s). Otherwise, the system may not function properly. 3.
2. Enter the user name and password to login the VioStor. Default User name: admin* Default Password: admin * If you are using VS-201/ VS-101/ NVR-104, the login name is ‘administrator’ and the login password is ‘admin’. 3. To view the live video, you must install the ActiveX control. instructions to install it.
3.2 Monitoring Page When you have successfully logged in the VioStor, the monitoring page is shown. Select the display language. You can start to configure the system settings and use the monitoring and recording functions of the server. Server View name monitoring Adjust channel display and details mode PTZ control panel System firmware Icon Description Multi displays Supports multi-display mode.
System configuration: Login the system administration page. Monitor settings: Configure the advanced settings of monitoring page. You can configure the source of video/ audio stream, event notification, and snapshot folder. Playback: Enter the recording playback page. The administrator can grant access right to the users. Help: View the system online help. Logout: Logout the VioStor. Snapshot: Take a snapshot on the selected camera.
You can also use the mouse wheel or the PTZ control panel to use the digital zoom function. Focus control: Focus control of the PTZ camera. Select PTZ camera preset positions: You can view different preset positions of the camera by clicking the number buttons. To configure the preset positions of the camera, please refer to the user manual of the camera. Recording storage status: Displays the storage percentage and the free space. Note: 1.
e. Enable live tracking: Available on Panasonic NS202(A) camera. f. Disable live tracking: Available on Panasonic NS202(A) camera. g. Auto cruising: This feature is used to configure the PTZ cameras to cruise according to the preset positions and the staying time set for each preset position. h. Digital zoom: Enable/ disable digital zoom. i. Keep aspect ratio.
3.2.1 Live Video Window If the camera is properly configured, you can see the current video from the remote network camera. If your camera supports pan and tilt functions, you can click on the video window directly to adjust the viewing angle. If the camera supports zooming, you can use a wheel mouse to adjust the zooming distance by scrolling the wheel. Please refer to the user manual of your camera for further information.
Camera Status The camera status is indicated by the icons shown below: Icon Camera Status Scheduled or continuous recording is in process This camera supports audio function This camera supports PT function Manual recording is enabled The alarm input 1 of the camera is triggered and recording is in process The alarm input 2 of the camera is triggered and recording is in process The alarm input 3 of the camera is triggered and recording is in process Motion detection recording is in process Digital zoom is
3.2.2 Display Mode By changing the display mode, you can adjust the visual effects when viewing video of single or multiple cameras. Single channel mode Picture-in-Picture mode 4-channel mode 6-channel mode 8-channel mode 9-channel mode 10-channel mode Multi-channel mode Adjust window size Full screen 3.2.3 Sequential mode PTZ Camera Control Panel PTZ stands for Pan/ Tilt/ Zoom camera control. selected camera.
3.2.4 1. Multi-server Monitoring Click “Server List” on the live view page. a. Click “Auto Detect” to search for the QNAP NVR in the LAN and add the server to the server list. b. Click “Add” to add the QNAP NVR to the server list. 2. Up to 120 channels from different NVR servers can be added for monitoring.
3.2.5 Auto Cruising The auto cruising feature of the VioStor NVR is used to configure the PTZ cameras to cruise according to the preset positions and the staying time set for each preset position. To use the auto cruising feature, follow the steps below. 1. On the monitoring page of the VioStor NVR, click to go to the configuration page of the PTZ camera. 2. Set the preset positions on the PTZ camera. 3. Return to the monitoring page of the VioStor NVR. Right click the display of the PTZ camera.
4. Click the number buttons to view the preset positions of the PTZ camera. When you click the button, the name of the corresponding preset position is shown on the “Preset Name” drop down menu.
5. Add: To add a setting for auto cruising, select the “Preset Name” from the drop down menu and enter the staying time (interval, in seconds). Click “Add”. 6. Update: To change a setting on the list, highlight the selection. Select another preset position from the drop down menu and/or change the staying time (interval). Click “Update”. 7. Delete: To delete a setting, highlight a selection on the list and click “Delete”.
8. After configuring the auto cruising settings, check the box “Enable auto cruising” and click “OK”. The system will start auto cruising according to the settings. Note: 1) The default staying time (interval) of the preset position is 5 seconds. You can enter 5-999 seconds for this setting. 2) The system supports up to 10 preset positions (the first 10) configured on the PTZ cameras. NVR.
Chapter 4. Playback the Video Files The VioStor provides an intuitive web interface to search and play recording files, no extra software installation is necessary. In addition, you can use network file services to access the recorded video files directly. 4.1 Use the Web Playback Interface (VioStor Player) 1. Click the playback button on the monitoring page. 2. VioStor Player will be shown. You can use this program to search and play the recording files on the NVR servers. .
4.1.1 Connect to Server for Playback 1. Click “Play by Time” .
2. The following dialog will be shown.
3. Configure servers: a. Add: Add a server. b. Modify: Modify a server. c. Remove: Remove a server. d. Auto: Auto-search servers. e. Default settings: Enter the default user name and password for all newly added servers.
4. Select the data search mode. y Date and time search (Text entry) i. Select the NVR server(s) and the IP camera(s)*. ii. Click the “Text entry” tab. iii. Select the recording type, the start and end time when the video is recorded. iv. Click “Preview” to preview the searched video. v. Click “OK”. * You can select 4 IP cameras at maximum.
y Timeline search i. Select the server(s) and the IP camera(s)*. * You can select 4 IP cameras at maximum. ii. Click the “Graphical entry” tab.
iii. Select the recording type. iv. Specify the time range when the files are recorded. be applied to all the cameras selected. v. Click “Preview” to preview the searched video. vi. Click “OK”.
y Event entry i. Select the server(s) and the IP camera(s)*. * You can select 4 IP cameras at maximum. ii. Click the “Event entry” tab.
iii. Select the event type. iv. Specify the time range when the files are recorded. v. Specify the number of minutes for playing the video recorded before and after the event.
vi. Event search. This function is provided for you to search all the events occurred on the IP cameras. You may refer to the event details to search for the recording data. 9 Search all: Search for the specified events occurred on all the IP cameras of an NVR within the time range specified. 9 Search: Search for the specified events occurred on one IP camera within the time range specified. vii. The events will be shown. Click “OK”.
5. When the files are shown, you can play the video. the VioStor Player, click For further details of using to view the online help. Note: The regular recordings are shown in white while the alarm recordings are shown in red on the playlist.
4.1.2 Play Video Files from Your Computer . 1. Click “Add files” 2. Browse and select the files. 3. The playlist will be shown. Click “Play” 53 to start playing.
4.1.3 Quad-view Playback Quad-view playback allows you to search for the video recorded by the NVR servers quickly. You can view the video of four IP cameras simultaneously or select to divide the video of one IP camera into four time periods and play them in a quad-view window. 9 Divide the selected time equally into four playback windows Select only one camera. Click “Text entry” or “Graphical entry”.
9 Play the video of four IP cameras Select four IP cameras for video search. Enter the search criteria in “Text entry” or “Graphical entry”. When the search results are shown, you can play the video files of the four IP cameras simultaneously.
4.1.4 Intelligent Video Analytics (IVA) QNAP NVR supports intelligent video analytics to allow the users to search the video files efficiently. The time and effort for video search are largely reduced. The following features are supported for video analytics: 9 Motion detection: Detects movement of objects in the video. 9 Foreign object: Detects new object in the video. 9 Missing object: Detects missing object in the video. 9 Out of focus: Detects out of focus of the camera in the video.
2. On the playback window, click .
Note: 9 When you check the option “Pause when found”, the data search stops when a video file which matches the search criteria is found. 9 When you enable “Highlight the detection zone”, the moving objects will be highlighted in red brackets; the foreign or missing objects will be highlighted in yellow brackets; out of focus and camera occlusion will be displayed in transparent red. 3. Select the detection mode: motion detection, foreign object, missing object, out of focus, or camera occlusion.
6. Define detection zone. Mouse over the edge of the red zone and use the mouse to define the detection zone. Click “Select all” to highlight all the area for detection.
7. Define object size for the detection. You can use the mouse the drag the yellow zone to highlight the minimum object size for detection. Note: After enabling this option, all the objects smaller than the yellow zone will be ignored for detection.
8. Click “Search” to start searching the video by IVA. shown.
Note: y You can double click an entry on the search result dialog to play the video. The player will play the video starting from 15 seconds before the event to 15 seconds after the event. y You can also right click an entry on the search result dialog to export the video and save it on your computer. The exported video starts from 15 seconds before the event to 15 seconds after the event.
4.2 Digital Watermark The VioStor NVR supports digital watermark to protect the videos and snapshots from unauthorized modification. You can select to add digital watermark on the exported video and snapshot on the VioStor Player. A permanent digital signal will be added to the exported files which are selected for digital watermarking. watermark cannot be removed and is only visible by using watermark proof software. 4.2.
3. Select to add digital watermark in the exported snapshot or video. 4. Select the recording files (refer to Chapter 4). 5. Click to convert the video files into avi format and enter the file name.
6. Click to start playing and exporting the files. Note: When you click again, the NVR will stop exporting the files and resume to playback mode.
4.2.2 Watermark Proof After installing the VioStor Player, Watermark Proof will be installed. From the Windows Start menu, select “All Programs” > “QNAP” > “Player” to locate “Watermark Proof”. Run Watermark Proof. The following window will be shown. Click to browse and locate the files. time.
Click to start checking the files. files and show the proof result. The Watermark Proof will start checking the If you check the option “Stop when watermark error is detected”, the checking procedure will stop if a failed file is detected. Otherwise the program will check all the files you have selected. the proof result will be shown as “Failed”.
4.3 Access the Recording Data You can access the recording data on the VioStor by the following network services: z Windows Network Neighborhood (SMB/CIFS) z Web File Manager (HTTP) z FTP Server (FTP) Note: y To access the video file by these protocols, you must enter the user name and password with the administrator access right. y To be able to use these services, enable the files services in “Network Settings” > “File Services” in the system administration page.
4.3.1 Windows Network Neighborhood (SMB/CIFS) You can access recorded files by the SMB/CIFS protocol, which is popularly used in Windows system. You can connect to the recording folder by either: z On the web-based playback interface, click “SMB”. z In Windows XP, run \\VioStorIP\ from the Start menu. For example, if your VioStor IP is 172.17.26.154, enter \\172.17.26.154. 4.3.2 Web File Manager (HTTP) You can access the recording data from the web browser. playback interface, click “Web”.
4.3.3 FTP Server (FTP) You can access the recording data by FTP: z On the web-based playback interface, click “FTP”. z In Windows Internet Explorer, enter ftp://username:password@VioStorIP/. For example, enter ftp://admin:admin@172.17.26.154/ if the IP address of your VioStor is 172.17.26.154.
Chapter 5. System Administration To login VioStor system configuration page, please login the monitoring page as an administrator and click . The System Administration home page will be shown as below. An intuitive user interface is provided for the users to view the monitoring screens, connection and recording status, and network bandwidth.
If the system is not configured yet, the Quick Configuration page will be open to guide you through the setup steps first. If there are questions, click on the help button The functions of the buttons are described below: Return to monitoring page Playback recorded video View On-line help Log out 72 on the top right hand corner.
5.1 Quick Configuration Please follow the instructions on the web page to configure VioStor. Note: All changes to the settings will be effective only when the last step is applied. Step 1. Enter the server name. Step 2. Change the administrator password or select to use the original password. Step 3. Enter the date, time, and time zone of the server.
Step 4. Enter the IP address, subnet mask and default gateway of the server. Step 5. Select the disk configuration to initialize the disk volume for the first time configuration. All data on the disk(s) will be deleted.
Step 6. Initialize IP camera setting. Select the camera model; enter the camera name and IP address of the camera, and the user name and password to login the camera. You can also enable or disable recording on each camera, test connection to the cameras and then click “Save” to apply the changes. Click “Search” to search for the IP cameras in the local network. for the camera and click “Add” to add the camera.
After completing the settings, click “Start Installation” to apply the changes and initialize the system. The quick configuration is completed and you can start to use the VioStor. Click “Start Monitoring” to view the live video from the cameras or click “Close” to return to the system administration home page.
5.2 System Settings You can configure the basic system settings including server name, date & time, and view the system settings. 5.2.1 Server Name Enter the name of the VioStor. The server name is 14 characters long at maximum, which supports alphabets, numbers, and hyphen (-). The server does not accept names with space or names in pure number. The following characters are not supported. .
5.2.2 Date & Time Set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may occur: z When playing the recorded video files, the display time will be incorrect. z The time of event log displayed will be inconsistent with the actual time when an action occurs.
5.2.3 View System Settings You can view the system settings, e.g. server name, on this page.
5.3 Network Settings You can configure the WAN and LAN settings, DDNS service, file service, host access control, protocol management and view the network settings in this section. 5.3.1 TCP/IP Configuration You can select one of the following two methods to configure the TCP/IP settings of the NVR. z Obtain IP address settings automatically via DHCP If your network supports DHCP, the NVR will use DHCP protocol to retrieve the IP address and related information automatically.
If your system supports 2 LAN ports, you can select to use failover, load balancing, or standalone settings. To use these features, make sure both LAN ports are connected to the network.
Configuration of Network Interfaces z Failover (Default settings for dual LAN NVR models) Failover refers to the capability of switching over the network transfer port to the redundant port automatically when the primary one fails due to hardware or connection error to avoid network disconnection. When the primary network port resumes to work, the network transfer will be switched back to that port automatically.
z Load balancing Load balancing enables the network resources to spread between two or more network interfaces to optimize network transfer and enhance system performance. It operates on layer 3 protocol (IP, NCP IPX) only. Multicast/ broadcast and other non-routable protocols, e.g. NetBEUI, can only be transferred via the main network port. Note: To optimize the network transfer speed of the VioStor in load balancing mode, please use a managed Ethernet switch and enable 802.
z Standalone The standalone option allows you to assign different IP settings for each network port. The VioStor can be accessed by different workgroups in two different subnets. However, when this function is enabled, failover does not work. z You can only enable DHCP server for the primary network port (LAN 1). Network Transfer Rate You can select auto-negotiation (default), 1000 Mbps, or 100 Mbps.
z Secondary DNS Server Enter the IP address of secondary DNS server that provides DNS service for VioStor in external network. Enable DHCP Server If no DHCP is available in the LAN where the VioStor locates, you can enable this function to enable the VioStor as a DHCP server and allocate dynamic IP address to DHCP clients in LAN. You can set the range of IP addresses allocated by DHCP server and the lease time. Lease time refers to time that IP address is leased to the clients by DHCP server.
5.3.2 DDNS (Dynamic Domain Name) Service The DDNS service enables users to connect VioStor via domain name directly. There is no need to memorize the lengthy IP address of the server. To enable the DDNS service, you have to register a DDNS account from a DDNS provider. refer to Appendix A. The VioStor currently supports the DDNS service provided by: 1. DynDNS (http://www.dyndns.org/) 2. update.ods.org 3. members.dhs.org 4. www.dyns.cx 5. www.3322.org 6. www.no-ip.com 7. ipcam.
5.3.3 File Services You can enable the SMB/ CIFS file service, Web File Manager and FTP service to access the recorded video files. These settings are enabled by default. If your VioStor is installed behind the router, you could enable FTP port mapping, so that users from the external network can access the VioStor via FTP (please refer to Appendix B). Passive FTP Port Range You can use the default port range (55536-56559) or define a port range larger than 1023.
5.3.4 Host Access Control Specify the connections to be allowed and denied to access the VioStor. Choose one of the following options to restrict access from a network or an IP address (host) to the server: 1. Allow all connections (Default setting) Allow connection from all hosts to the server. 2. Allow connections from the list only Allow connection from hosts specified on the list only.
5.3.5 Protocol Management To assign a specific port for accessing the VioStor by the web browser, please enable the option “Specify HTTP port number” and enter the port number. The default setting is 80. RTP (Real-time Transfer Protocol) is a standardized packet format for delivering real-time audio and video data of network cameras over the Internet. The real-time data transfer is monitored and controlled by RTP (also RTCP). The default setting is 6100-6299.
5.3.6 View Network Settings You can view current network settings and status of VioStor in this section.
5.4 Device Configuration You can configure SATA disk, RAID management tool, USB disk, and UPS settings in this section. 5.4.1 SATA Disk This page shows the model, size and current status of the disk(s) installed on the VioStor. You can format and check disks, and scan bad blocks on the disks.
You can create the disk volume of the following type: z Single Disk Volume Each disk will be used as a standalone disk. However, if a disk is damaged, all data will be lost. z RAID 1 Mirroring Disk Volume RAID 1 (mirroring disk) protects your data by automatically backing up the contents of one drive onto the second drive of a mirrored pair. your data if one of the drives fails.
to implement RAID 5 data disks and the fourth drive can be used as a spare disk. When a physical disk failure occurs, the system will automatically rebuild the data with the spare disk. RAID 5 can survive 1 disk failure and system can still operate properly. When a disk fails in RAID 5, the disk volume will be in “degraded mode”. There is no more data protection at this stage. If one more disk fails, all the data will be crashed. Therefore, you must replace a new disk immediately.
5.4.2 RAID Management Tool *This function is not supported on VS-101, VS-201, NVR-104. RAID management tool allows you to carry out capacity expansion, RAID migration, or spare drive configuration with the original drive data reserved. z Expand capacity This function enables drive capacity expansion by replacing the drives in a configuration one by one.
This function enables adding or removing RAID 5 spare drive. The options available are: - Add spare drive in RAID 5 - Remove spare drive in RAID 5 For detailed operation, please click “Comment” on the management interface to view the detailed operation instructions.
5.4.3 USB Disk The VioStor supports USB disks for backup storage. Connect the USB device to the USB port of the server, when the device is successfully detected, the details are shown on this page.
5.4.4 UPS If there is UPS, you can enable UPS support. If the AC power is abnormal, the system will shut down according to the settings. If the time has not reached and the power of the UPS is not sufficient, the system will shut down immediately to protect the server. * It is recommended to connect UPS to one of the USB ports at the back of server. z Enable UPS Support Check this option to enable UPS support.
5.5 User Management The server can be accessed by multiple users. For easier management and better control of users’ access right, you have to organize users, user groups and their access right control. Note: The server supports up to 32 users (including system default users). You can create new users when necessary. There are two types of users: y Administrators (admin) By default, the administrator has access to system administration and cannot be deleted.
5.5.1 y Create user User Name The user name cannot be pure number. It must not exceed 32 characters. It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean except: “ / \ [ y ] : ; | = , + * ? < >` ' Password The password is case-sensitive and can be 16 characters long at maximum. It is recommended to use a password of at least 6 characters. y Enable this user to perform system administration Assign administration right to the user.
5.5.2 Edit User Select a user on the list and click “Edit”. You can change the password; assign system administration and camera access control. However, the user name cannot be changed. 5.5.3 Delete User To delete a user, select a user on the list and click “Delete”. Note: The system administrator (admin) cannot be deleted. 100 Click “OK” to confirm.
5.6 Camera Settings You can configure network camera, recording, schedule, alarm, and advanced settings. 5.6.1 Camera Configuration Please follow the steps below to configure the network cameras. 1. Select a camera number. 2. Select the camera brand. 3. Select the camera model. 4. Enter the camera name. 5. Enter the IP address or domain name of the camera. 6. Enter the user name and password to login the camera. 7. Select to enable recording or not. 8. Click “Apply” to save the settings.
Note: 1. All the settings will not take effect until you click “Apply”. When applying the changes, recording operation will stop for a while (maximum 1 minute) and then restart. 2. Click “Search” to search for the IP cameras in the local network. Select a channel for the camera and click “Add” to add the camera. By using the search function, the camera model and the IP address are filled in automatically. Click “Close” to close the search results.
Note: QNAP NVR only supports JPEG CGI command interface, but does not guarantee the compatibility with all IP camera brands.
5.6.2 Recording Settings Select a camera on the list and configure the recording resolution, frame rate, and quality. You can also enable manual recording. Click “Apply” to save the settings. 1. Resolution: Select the recording resolution. 2. Frame rate: Adjust the frame rate for recording. Note that the frame rate of the camera may be affected by the traffic of the network. 3. Quality: Select the image quality for recording. Higher quality consumes more disk space. 4.
Note: y Starting and stopping manual recording will not influent scheduled or alarm recording tasks. y They are independent processes. All the settings will not take effect until you click “Apply”. When applying changes, recording operation will stop for a while (maximum 1 minute) and then restart.
5.6.3 Schedule Settings You can select continuous recording or scheduled recording. continuous recording. number on the list. The default setting is To set up a recording schedule, please select a camera Then select the date and time and click “Add”. Click “Apply” to save the settings for the camera or click “Apply to all cameras” to apply to settings to all the cameras. To delete a schedule, click “Remove” on the schedule list. Note: 1. You can add up to 15 schedules. 2.
5.6.4 Alarm Settings You can enable alarm recording of the cameras. The recording will be triggered by alarm input of the camera or motion detected by the camera. When you enable the option “Activate alarm recording only on selected schedule”, alarm recording will be activated only when alarm input is triggered or motion is detected within the preset schedule. You could test the camera setting by clicking “Test”.
5.6.5 Advanced Settings You can configure advanced recording settings in this section. z Maximum period for each recording file: Configure the maximum length of each recording file (maximum 15 min). z When the available storage is less than…GB: Select the action to take when the available storage is less than the preset level. You can select to overwrite the oldest recordings or stop writing new recordings.
z Pre/Post Alarm Recordings Start recording video…second(s) before the event occurs: Enter the number of seconds to start recording before an event occurs. Stop video recording…second(s) after the event ends: Enter the number of seconds to stop recording after an event ends. The maximum number of seconds for the above settings is 300, i.e. 5 minutes. Note: All the settings will not take effect until you click “Apply”.
5.7 System Tools System Tools enable you to optimize the system maintenance and management. You can set alert notification, restart or shut down the server, configure hardware settings, system update, back up/ restore/ reset settings, set E-map and do ping test. 5.7.1 Alert Notification Enter the e-mail address of the administrator and the IP address of the SMTP server. In case of warning or malfunction, e.g. power outage, a drive is unplugged, an e-mail will be sent to the administrator automatically.
5.7.2 SMSC Settings You can configure the SMSC (Short message service center) settings to send SMS text messages to particular mobile phone numbers when an event takes place on the NVR. The default SMS service provider is Clickatell. You may also add your own SMS service provider by selecting “Add SMS Provider” on the drop down menu. When you select “Add SMS service provider”, you need to enter the name of the SMS provider and the URL template text.
5.7.3 Restart/ Shut Down Follow the steps below to restart or shut down the server. 1. Go to “System Tools” > “Restart/ Shutdown”. 2. Click “Restart” to reboot the server or “Shut Down” to turn off the server.
5.7.4 Hardware Settings You can enable or disable the hardware functions of the server. z Enable configuration reset switch By enabling this option, you can press the reset button for 5 seconds to reset the administrator password and system settings to default. Note: The configuration reset switch is enabled by default. When this option is disabled, please make sure you have kept your password safely. Otherwise, the server cannot be reset anymore if the password is lost.
z Enable front video backup button VioStor supports direct copy of recording data on the server to the connected USB device via the USB port. You can set the number of days that the video is recorded to copy to the device. To use this function, please follow the steps below: 1. Set the number of days that the latest recordings should be backed up. If 3 days are entered, the recordings of today, yesterday and the day before yesterday will be backed up. 2. Connect a USB storage device, e.g.
z Smart Fan configuration After enabling the smart fan, the fan rotation speed is automatically adjusted according to the server temperature. It is recommended to enable this option. By manually setting the fan rotation speed, the fan rotates at the defined speed continuously. *This function is not supported on VS-101, VS-201, NVR-104.
5.7.5 System Update Before updating the system firmware, please make sure the product model and the firmware version are correct. Follow the steps below to update firmware: 1. Download the release notes of the same version as the firmware from QNAP website http://www.qnapsecurity.com/. Read the release notes carefully to make sure you need to upgrade the firmware. 2. Before upgrading the system firmware, back up all disk data on the server to avoid any potential data loss during system update. 3.
5.7.6 z Backup/ Restore/ Reset Settings To backup all the settings, including user accounts, server name and network configuration etc., click “Backup” and select to open or save the setting file. z To restore all settings, click “Browse” to select a previously saved setting file and click “Restore” to confirm. z To reset all settings to default, click “Reset”. All data on the disk(s) will be deleted.
5.7.7 Remote Replication You can use the remote replication feature to copy the recording data of the local VioStor to a remote QNAP network attached storage (TS-509). The remote QNAP NAS is hereafter referred to as “the remote storage device”. Note: Before using this function, please make sure the Microsoft networking service of the remote storage device is enabled, and the corresponding path and user access right have been correctly configured. 1.
2. Enable remote replication (support multiple choices) In the above example, the system only copies the alarm recording data of the latest 3 days to the remote storage device. z Check the box “Enable remote replication” to activate this feature. The system executes automatic backup of recording data to the remote storage device according to the settings.
4. Configure the remote replication schedule For example, to enable the system to copy recording data automatically to remote storage device at 01:15 every Monday, please do the following: Check the box “Replication Schedule”, select “Weekly”, enter 01 Hour: 15 minute, and select “Monday”. 5. Backup Options z Select “Replication Now”, the system backs up recording data to remote storage device immediately.
z The system displays the latest 10 remote replication records for you to analyze the status and troubleshooting. In the above example: 1. When the status is shown as “Failed (Remote access error)”: You can check the remote storage device is running or the network settings are correct. 2. When the status is shown as “Failed (An internal error occurred)”: You can check the hard drive status of VioStor or check the Event Logs.
5.7.8 Hard Disk SMART This function is not supported on VS-101, VS-201, NVR-104. This page enables users to monitor hard drive health, temperature, and usage status by the hard disk S.M.A.R.T. mechanism. Select the hard drive and you can view the following information by clicking the corresponding buttons. Field Summary Description Displays the hard drive smart summary and the latest test result. Hard disk Displays the hard drive details, e.g., model, serial number, information drive capacity, etc.
5.7.9 E-map You can upload an E-map to VioStor to illustrate the location of the cameras. 1. To upload an E-map, click “Browse” and select the E-map file. Then click “Upload”. 2. You can change the caption for the E-map and click “Apply”. 3. After uploading the E-map, click “Test” to view the map. 5.7.10 Ping Test To test the connection to an IP address, enter the IP address and click “Test”.
5.7.11 Advanced System Settings You can set the timeout period to log off the users from the configuration page when the idling time has reached. Note: Timeout logoff does not apply to the monitoring, playback, advanced mode, device configuration, system update, remote replication, and Logs & Statistics pages.
5.8 5.8.1 Logs & Statistics System Event Logs The server can store 10,000 recent event logs, including warning, error, and information messages. In case of system malfunction, event logs (only in English) can be retrieved to analyze system problems. Click “Save” to save the logs as csv file. 5.8.2 Click “Delete” to clear all logs. Surveillance Logs This page shows the surveillance logs such as camera connection, motion detection, and camera authentication failure.
5.8.3 On-line Users List This page shows the information of the currently active users, e.g. the user name, IP address, and login time. 5.8.4 Historical Users List This page shows the information of the users who have logged in the system including the user name, IP address, login time, and the services they have accessed etc.
5.8.5 System Connection Logs The logs of connections to the server via samba, FTP, AFP, HTTP, HTTPS, Telnet, and SSH are recorded in this page. You can select to start or stop logging. The file transfer performance can be slightly affected by enabling the event logging. 5.8.6 System Information This page shows the system information, e.g., CPU usage, memory, and system temperature.
Chapter 6. System Maintenance This section provides a general overview on system maintenance. 6.1 Reset the Administrator Password and Network Settings To reset the administrator password and network settings, press the reset button of the server for five seconds. A beep sound will be heard.
6.2 Power Outage or Abnormal Shutdown In case of power outage or improper shutdown of the server, the server will resume to the state before it is shut down. If your server does not function properly after restart, please do the following: 1. If the system configuration is lost, configure the system again. 2. In the event of abnormal operation of the server, contact customer service for technical support.
Chapter 7. LCD Panel * This section is applicable to NVR models with LCD panel only. The NVR provides a handy LCD panel for you to perform disk configuration and view the system information. When the NVR is started up, you will be able to view the server name and IP address: N V R 5 F 4 D E 3 1 6 9 . 2 5 4 . 1 0 0 . 1 0 0 For the first time installation, the LCD panel shows the number of hard drives detected and the IP address. Number of hard drives detected You may select to configure the hard drives.
For example, when you turn on the NVR with 5 hard drives installed, the LCD panel shows: C o n f i g . → R A I D 5 D i s k s ? You can press the “Select” button to browse more options, e.g. RAID 6. Press the “Enter” button and the following message shows. Press the “Select” button to select “Yes” to confirm.
View system information by the LCD panel When the LCD panel shows the server name and IP address, you may press the “Enter” button to enter the Main Menu. The Main Menu consists of the following items: 1. TCP/IP 2. Physical disk 3. Volume 4. System 5. Shut down 6. Reboot 7. Password 8. Back 1. TCP/ IP In TCP/ IP, you can view the following options: 1.1 LAN IP Address 1.2 LAN Subnet Mask 1.3 LAN Gateway 1.4 LAN PRI. DNS 1.5 LAN SEC. DNS 1.6 Enter Network Settings 1.6.1 Network Settings – DHCP 1.
2. Physical disk In Physical disk, you can view the following options: 2.1 Disk Info 2.2 Back to Main Menu The disk info shows the temperature and the capacity of the hard drive. D i S i 3. s k : 1 T e mp : 5 0 z e : 2 3 2 G B ° C Volume This section shows the disk configuration of the NVR. The first line shows the RAID configuration and storage capacity; the second line shows the member drive number of the configuration.
4. System This section shows the system temperature and the rotation speed of the system fan. 5. C P U S y s T e mp : T e mp : 5 0 5 5 S y s F a n : 8 6 5 R P M ° ° C C Shut down Use this option to turn off the NVR. Press the “Select” button to select “Yes”. Then press the “Enter” button to confirm. 6. Reboot Use this option to restart the NVR. Press the “Select” button to select “Yes”. Then press the “Enter” button to confirm. 7. Password The default password of the LCD panel is blank.
System Messages When the NVR encounters system error, an error message will be shown on the LCD panel. Press the “Enter” button to view the message. Press the “Enter” button again to view the next message. S y s t e m E r r o r ! P l s . C h e c k L o g s System Message Description Sys. Fan Failed The system fan failed Sys.
Chapter 8. 1. Troubleshooting The monitoring screen did not display. Please check the following: A. Check if you have installed ActiveX when logging in the monitoring page. Set the security level to “Medium” or lower in Internet Options of IE browser. B. Make sure VioStor is turned on and the network is correctly connected. C. The IP address of VioStor does not conflict with other devices in the same subnet. D. Check the IP address settings of VioStor and your computer.
Please turn off the server and install a new hard disk. Note: If you have updated the configurations of VioStor, recording will be stopped temporarily and restart again shortly. 4. I cannot login the administration page. Please check if you have the administrator authority. Only administrators are allowed to login VioStor. 5. The live video is not clear or smooth sometimes. A. The image quality may be restricted and interfered by the actual network traffic. B.
8. The screen is displayed abnormally with strange horizontal lines when the resolution of Panasonic BB-HCM381 camera is set as 640x480. This is due to the interlaced scanning design of the camera. Please login the camera’s configuration page and go to Setup->Camera->Vertical Resolution. Then configure the setting as 240. 9. The E-map cannot be displayed correctly. Please check the file format. VioStor supports E-map in JPEG only. 10. I cannot find my VioStor in QNAP Finder. A.
Appendix A Dynamic Domain Name Registration The VioStor supports DDNS service provided by DynDNS. You can go to DynDNS website http://www.dyndns.org/ to register a dynamic domain name. Configure and activate DDNS service to enable the Internet users to access your VioStor via this dynamic domain name. When the ISP assigns a new WAN IP address, the VioStor will update the new address to the DynDNS server automatically.
Registration Procedure Please follow the steps below to register a dynamic domain name. reference only. This guide is for If there are any changes, please refer to the instructions or documents on the web site. 1. Open the browser and connect to http://www.dyndns.com/. Account” to begin registration.
2. Enter the user name, email address, and password to create an account for DDNS service. Please verify your email address to receive the confirmation message from the server. 3. Select to accept the terms of service.
4. Configure the mailing lists if necessary. Then click “Create Account”. 5. When your account is successfully created, a confirmation message will be sent to your e-mail address. Please follow the instructions in the e-mail to activate your account within 48 hours. When you have finished the confirmation process, you can apply for your own dynamic domain name. the website of the DDNS provider for more information.
Appendix B Configuration Examples Environment 1: VioStor, IP Camera, and monitoring PC are all in the same network Network Surveillance Installation for SOHO and SMB IP Address VioStor 192.168.1.1 PC 192.168.1.100 Camera 1 192.168.1.101 Camera 2 192.168.1.102 Camera 3 192.168.1.103 In the example, just add the camera to the VioStor by entering the cameras’ IP address.
Environment 2: The VioStor and the IP camera are installed behind the router, while the monitoring PC is located remotely IP Address Mapped port in router VioStor 192.168.1.1 8000 Camera 1 192.168.1.101 8001 Camera 2 192.168.1.102 8002 Camera 3 192.168.1.103 8003 Router public IP 219.87.144.205 PC 10.8.10.
In this example, to allow a remote PC to connect to the VioStor and the cameras, you need to: Step 1. Set up port mapping (virtual server) on the router. From Forward to 219.87.144.205:8000 192.168.1.1:80 219.87.144.205:8001 192.168.1.101:80 219.87.144.205:8002 192.168.1.102:80 219.87.144.205:8003 192.168.1.103:80 Step 2.
Environment 3: The VioStor and the IP camera are all located remotely IP Address VioStor 219.87.144.205 Camera 1 61.62.100.101 Camera 2 61.62.100.102 Camera 3 61.62.100.103 In this example, just add the camera to the VioStor by adding its IP address to the “IP Address” settings. Note: If there is a particular port for connecting the camera, please specify the port in the system configuration.
Environment 4: The VioStor and the IP camera are installed behind the router IP Address VioStor 1 192.168.1.101 VioStor 2 192.168.1.102 VioStor 3 192.168.1.103 Router public IP 219.87.145.205 In the example, to allow a PC which is located remotely to access each VioStor via FTP, you need to: Step 1. Set up port mapping (virtual server) on the router From Forward to VioStor 1 219.87.145.205:2001 192.168.1.101:21 VioStor 2 219.87.145.205:2002 192.168.1.102:21 VioStor 3 219.87.145.
Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following means: Online Support: http://www.qnapsecurity.com/ MSN: q.support@hotmail.com Skype: qnapskype Technical Support in the USA and Canada: Email: q_supportus@qnap.com TEL: 909-595-2819 ext.
GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works. The licenses for most software and other practical works are designed to take away your freedom to share and change the works.
Developers that use the GNU GPL protect your rights with two steps: (1) assert copyright on the software, and (2) offer you this License giving you legal permission to copy, distribute and/or modify it. For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software. For both users' and authors' sake, the GPL requires that modified versions be marked as changed, so that their problems will not be attributed erroneously to authors of previous versions.
To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an exact copy. The resulting work is called a “modified version” of the earlier work or a work “based on” the earlier work. A “covered work” means either the unmodified Program or a work based on the Program.
the work with that Major Component, or to implement a Standard Interface for which an implementation is available to the public in source code form. A “Major Component”, in this context, means a major essential component (kernel, window system, and so on) of the specific operating system (if any) on which the executable work runs, or a compiler used to produce the work, or an object code interpreter used to run it.
terms that prohibit them from making any copies of your copyrighted material outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below. Sublicensing is not allowed; section 10 makes it unnecessary. 3. Protecting Users' Legal Rights From Anti-Circumvention Law.
License and any conditions added under section 7. This requirement modifies the requirement in section 4 to “keep intact all notices”. c) You must license the entire work, as a whole, under this License to anyone who comes into possession of a copy. This License will therefore apply, along with any applicable section 7 additional terms, to the whole of the work, and all its parts, regardless of how they are packaged.
noncommercially, and only if you received the object code with such an offer, in accord with subsection 6b. d) Convey the object code by offering access from a designated place (gratis or for a charge), and offer equivalent access to the Corresponding Source in the same way through the same place at no further charge. You need not require recipients to copy the Corresponding Source along with the object code.
If you convey an object code work under this section in, or with, or specifically for use in, a User Product, and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term (regardless of how the transaction is characterized), the Corresponding Source conveyed under this section must be accompanied by the Installation Information.
supplement the terms of this License with terms: a) Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b) Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c) Prohibiting misrepresentation of the origin of that material, or requiring that modified versions of such material be marked in reasonable ways as different from the or
licenses granted under the third paragraph of section 11). However, if you cease all violation of this License, then your license from a particular copyright holder is reinstated (a) provisionally, unless and until the copyright holder explicitly and finally terminates your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation.
whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts. You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License.
and under the terms of this License, through a publicly available network server or other readily accessible means, then you must either (1) cause the Corresponding Source to be so available, or (2) arrange to deprive yourself of the benefit of the patent license for this particular work, or (3) arrange, in a manner consistent with the requirements of this License, to extend the patent license to downstream recipients.
simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all. For example, if you agree to terms that obligate you to collect a royalty for further conveying from those to whom you convey the Program, the only way you could satisfy both those terms and this License would be to refrain entirely from conveying the Program. 13. Use with the GNU Affero General Public License.
COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 16. Limitation of Liability.
