VioStor NVR Network Video Recorder User Manual (Version: 3.3.2) ©Copyright 2011. QNAP Systems, Inc. All Rights Reserved.
Thank you for choosing QNAP products! This user manual provides detailed instructions of using the product. Please read carefully and start to enjoy the powerful functions of the product! VioStor NVR is hereafter referred to as VioStor or NVR. This manual provides the description of all the functions of the VioStor NVR. The product you purchased may not support certain functions dedicated to specific models.
Important Notice Reading instructions Please read the safety warnings and user manual carefully before using this product. Power supply This product can only be used with the power supply provided by the manufacturer. Service Please contact qualified technicians for any technical enquires. Do not repair this product by yourself to avoid any voltage danger and other risks caused by opening this product cover.
Regulatory Notice FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Table of Contents TABLE OF CONTENTS ..................................................................................................................................... 5 SAFETY WARNING ........................................................................................................................................... 9 CHAPTER 1. INTRODUCTION .............................................................................................................. 10 1.1 OVERVIEW.............................
CHAPTER 4. USE THE NVR BY WEB-BASED INTERFACE............................................................ 61 4.1 CONNECT TO THE NVR ......................................................................................................................... 61 4.2 MONITORING PAGE ............................................................................................................................... 63 4.2.1 Live Video Window .........................................................................
6.4.1 SATA Disk................................................................................................................................... 140 6.4.2 RAID Management Tool ............................................................................................................. 143 6.4.3 USB Disk..................................................................................................................................... 145 6.4.4 UPS....................................................
CHAPTER 8. LCD PANEL ..................................................................................................................... 202 CHAPTER 9. TROUBLESHOOTING ................................................................................................... 208 APPENDIX A DYNAMIC DOMAIN NAME REGISTRATION.......................................................... 212 APPENDIX B CONFIGURATION EXAMPLES...................................................................................
Safety Warning 1. This product can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–90%. 2. Please make sure the environment is well-ventilated. The power cord and devices connected to this product must provide correct supply voltage. 3. Do not place this product in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level. 4. Unplug the power cord and all connected cables before cleaning. with a wet towel. 5.
Chapter 1. 1.1 Introduction Overview QNAP VioStor (hereafter referred to as NVR or VioStor) is the high performance network surveillance solution for network-based monitoring of IP cameras, video recording, playback, and remote data access. Up to 120 channels from multiple QNAP NVR servers can be monitored simultaneously. The NVR supports IP-based cameras and video servers from numerous brands, for more information please visit http://www.qnapsecurity.com/pro_compatibility_camera.asp.
1.2 Hardware Illustration 1.2.1 VS-8040U-RP/VS-8032U-RP/VS-8024U-RP 1. LED indicators: Status, LAN, USB, HDD1–8 2. Power button 3. Select button 4. Enter button 5. Power connector 6. Password & network settings reset button 7. RS-232 port 8. VGA 9. USB x 4 10.
1.2.2 VS-8040/VS-8032/VS-8024 1. One-touch-auto-video-backup button 2. USB 3. LED indicators: Status, LAN, USB, HDD1–8 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Gigabit LAN x 2 9. USB x 4 10. RS-232 port 11. VGA 12. Password & network settings reset button 13.
1.2.3 VS-6020 Pro/VS-6016 Pro/VS-6012 Pro 1. One-touch-auto-video-backup button 2. USB 3. LED indicators: Status, LAN, USB, eSATA, HDD1–6 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Gigabit LAN x 2 9. USB x 4 10. eSATA x 2 (reserved) 11. VGA 12. Password & network settings reset button 13.
1.2.4 VS-5020/VS-5012 1. One-touch-auto-video-backup button 2. USB 3. LED indicators: USB, Status, HDD1–5, LAN 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Gigabit LAN x 2 9. USB x 4 10. eSATA (reserved) 11. VGA 12. RS-232 port 13. Password & network settings reset button 14.
1.2.5 VS-4016U-RP Pro/VS-4012U-RP Pro/VS-4008U-RP Pro 1. One-touch-auto-video-backup button 2. USB 3. LED indicators: Status, LAN, USB, eSATA, HDD1–4 4. Power button 5. Power connector 6. Gigabit LAN x 2 7. USB x 4 8. eSATA x 2 (reserved) 9. VGA 10.
1.2.6 VS-4016 Pro/VS-4012 Pro/VS-4008 Pro 1. One-touch-auto-video-backup button 2. USB 3. LED indicators: Status, LAN, USB, eSATA, HDD1–4 4. Power button 5. Select button 6. Enter button 7. Power connector 8. Gigabit LAN x 2 9. USB x 4 10. eSATA x 2 (Reserved) 11. VGA 12. Password & network settings reset button 13.
1.2.7 VS-4016U-RP 1. One-touch-auto-video-backup button 2. USB 3. LED indicators: USB, Status, HDD1–HDD4, LAN 4. Power button 5. Power connector 6. Gigabit LAN x 2 7. USB x 2 8. Password & network settings reset button 9.
1.2.8 VS-2012 Pro/VS-2008 Pro 1. One-touch-auto-video-backup button 2. USB 3. LED indicators: HDD1, HDD2, LAN, eSATA 4. Power button 5. Power connector 6. Gigabit LAN x 2 7. USB x 2 8. eSATA x 2 (reserved) 9. VGA 10. Password & network settings reset button 11.
1.2.9 VS-2012/VS-2008 1. One-touch-auto-video-backup button 2. USB 3. LED indicators: HDD1, HDD2, LAN, eSATA 4. Power button 5. Power connector 6. Gigabit LAN x 2 7. USB x 2 8. Password & network settings reset button 9. Kensington security slot 10. eSATA x 2 (reserved) 11.
1.2.10 VS-2004L/VS-2008L 1. One-touch-auto-video-backup button 2. USB 2.0 3. LED Indicators: USB, status, HDD1, HDD2, LAN, power 4. Power button 5. Power connector 6. Gigabit LAN 7. USB 2.0 x 2 8. Password & network settings reset button 9. K-Lock security slot 10.
1.2.11 VS-201P/V 1. One-touch-auto-video-backup button 2. USB 3. LED indicators: USB, status, HDD1, HDD2, LAN, and power 4. Power button 5. Power connector 6. Gigabit LAN 7. USB x 2 8. Password & network settings reset button 9.
1.2.12 VS-1004L 1. One-touch-auto-video-backup button 2. USB 2.0 3. LED Indicators: USB, status, HDD, eSATA, LAN, power 4. Power button 5. Power connector 6. Gigabit LAN 7. USB 2.0 x 2 8. Password & network settings reset button 9. K-Lock security slot 10. eSATA 11.
1.2.13 NVR-104P/V 1. One-touch-auto-video-backup button 2. USB 3. LED indicators 4. Power button 5. USB x 2 6. eSATA port 7. Gigabit LAN 8. Password & network settings reset button 9. Power connector 10.
1.2.14 VS-101P/V 1. One-touch-auto-video-backup button 2. USB 3. LED indicators 4. Power button 5. Power connector 6. Gigabit LAN 7. USB x 2 8. Password & network settings reset button 9. Kensington security slot 10.
Chapter 2. Install the NVR For the information of hardware installation, see the ‘Quick Installation Guide’ (QIG) in the product package. You can also find the QIG in the product CD-ROM or QNAP website (http://www.qnapsecurity.com/). 2.1 Personal Computer Requirements For better system performance, your computer should at least fulfil the following requirements: No. of Format CPU Others M-JPEG Intel Pentium 4 CPU, Channels 4 Microsoft Windows 2.4GHz or above MPEG-4/MxPEG/H.
Security Settings of the Web Browser Please make sure the security level of the IE browser in Internet Options is set to Medium or lower.
2.2 Browse CD-ROM Run the product CD-ROM on your Windows PC, you can view the Quick Installation Guide (QIG) and user manual, and install codec and software utilities Finder and VioStor Player.
You can browse the CD-ROM and access the following contents: Finder: The setup program of QNAP Finder. This tool is used to discover the NVR servers available on the local network and configure the network settings of the NVR. Manual: The user manuals of NVR. QIG: View the hardware installation instructions of NVR. Codec: The codec for playing AVI videos recorded by NVR on Windows Media Player. Tool: This folder contains IPP library and monitor plugin.
2.3 Hard Disk Drives Compatibility List This product works with 2.5-inch and 3.5-inch SATA hard disk drives from popular hard disk brands. For the hard disk compatibility list, please visit http://www.qnapsecurity.com/pro_compatibility.asp QNAP disclaims any responsibility for product damage/malfunction or data loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons. 2.
2.5 Check System Status LED Display & System Status Overview LED Colour LED Status Flashes green and red alternately every 0.
Flashes red HDD Red/ Green Red Flashes green Green USB The hard drive data is being accessed The hard drive can be accessed Flashes blue every 0.
Beep Alarm (beep alarm can be disabled in ‘System Tools’ > ‘Hardware Settings’) Beep sound No. of Times Short beep (0.5 sec) 1 Description 1) The NVR is starting up 2) The NVR is being shut down (software shutdown) 3) The reset button is pressed 4) The system firmware has been updated Short beep (0.5 sec) 3 The NVR data cannot be copied to the external device by pressing the one-touch-auto-video-backup button. Short beep (0.5 sec), 3, every 5 min The system fan is out of function long beep (1.
2.6 System Configuration Install Finder 1. Run the product CD, the following menu is shown. Click ‘Install Finder’. 2. Follow the instructions to install Finder. Upon successful installation, run Finder. Finder is blocked by your firewall, unblock it. 3. Finder detects the NVR servers on the local network. If the server has not been initialised, you will be prompted to perform quick setup. Click ‘Yes’ to continue. Note: If the NVR is not found, click ‘Refresh’ to try again.
4. You must enter the administrator name and password to perform quick setup. The default administrator name and password are as below: Use name: admin* Password: admin *If you are using the VS-201/VS-101/NVR-104, the default login name is ‘administrator’ and the login password is ‘admin’. Note: Make sure all the IP cameras are configured and connected to the network. 5. The quick configuration page will be shown. Click ‘Continue’ and follow the instructions to finish the configuration.
6. Click ‘Start installation’ to execute the quick configuration. 7. After the quick configuration, you can start to use the NVR. Click ‘Start Monitoring’ to view the live video from the IP cameras or click ‘Close’ to return to the home page of the system administration.
8. The first time you connect to the monitoring page of the NVR, install the ActiveX add-on. You can view the live video from the IP cameras configured on the NVR and the recording status of each channel.
Chapter 3. Use the NVR by Local Display Note: This feature is supported by the VioStor Pro Series NVR only. The models include VS-8040U-RP, VS-8032U-RP, VS-8024U-RP, VS-8040, VS-8032, VS-8024, VS-6020 Pro, VS-6016 Pro, VS-6012 Pro, VS-4016U-RP Pro, VS-4012U-RP Pro, VS-4008U-RP Pro, VS-4016 Pro, VS-4012 Pro, VS-4008 Pro, VS-2012 Pro, VS-2008 Pro, and VS-2004 Pro. You can connect to the NVR by local display via the VGA connector to perform PC-less quick configuration, monitoring, and video playback.
When the NVR is turned on, the login screen will be shown. the administrator name and password. Select the language. Enter If the NVR has not been configured, skip the login page and enter Quick Configuration (refer to Chapter 3.1). Default user name: admin Password: admin Click the keyboard icon to enter the necessary information if you do not have a USB keyboard. The monitoring page will be shown upon successful login, refer to Chapter 3.3 for details.
3.1 Quick Configuration If the NVR has not been configured, Quick Configuration Wizard will be shown. Follow the instructions of the wizard to complete the system setup. Note: All the changes will be effective only after you apply the settings in the last step. 1. The system information will be shown. Select the language and click ‘Next’.
2. Change the admin password or use the default password (admin). 3. Select to obtain the network settings automatically or enter the network settings.
4. Enter the date and time settings. You can select to synchronize the server time with an Internet time server. If you enter a domain name for the NTP server, make sure you have set up a correct DNS server. 5. Select the disk configuration. details. Click ‘Disk Information’ to view the hard disk drive Note that all the disk data will be deleted when you select to initialize the disk volume.
6. Configure the IP camera settings. If no IP cameras have been set, you will be prompted to search for the cameras on the local network. a. The cameras found will be shown. Select the IP cameras and click ‘Add’ to add the channels.
b. To manually add an IP camera or edit the camera settings, click. c. Enter the camera settings. Click ‘Test’ to test the connection. Click ‘Remove’ to delete the camera.
d. To edit the recording settings, click next to ‘Recording Settings’. Define the recording settings and click ‘OK’.
7. Verify the settings and click ‘Next’ to initialize the server. 8. After the system has been initialized, you can start to use the NVR. Click ‘Start Monitoring’ to enter the monitoring screen.
3.2 System Configuration To manage the system settings such as administrator password, network and time settings, click on the monitoring screen. Note that this button (option) will only be shown when you login as an administrator. Select the language and click the icons to configure the settings.
Icon Description Perform quick configuration of the system. Change the administrator password to login local display. Change the network settings. Change the date and time settings. Configure the disk volume and initialize the hard disks. Configure the network camera settings.
3.3 Monitoring Upon successful login, the monitoring screen will be shown. You can monitor the IP cameras, change the display mode, enable or disable manual recording, control the PTZ cameras, and so on.
Icon Description Monitor: Enter the monitoring page. Playback: Enter the playback page. Configuration: Enter the system configuration page; allows admin access only. Options: Configure the event notification settings, video window display settings, screen resolution, etc. Hide left panel: Hide the panel on the left of the monitoring page. Show left panel: Show the panel on the left of the monitoring page. Logout: Logout the NVR. About: View the server name, NVR model, and firmware version.
Event notification: When the alarm recording is enabled and an event is detected, this icon will be shown. Click this icon to view the alert details. You can turn on or off the alert sound. To clear all the logs, click ‘Clear All’.
PTZ Control Panel The term ‘PTZ’ stands for ‘Pan/Tilt/Zoom’. If your IP camera supports PTZ, you can use the control panel on the NVR to adjust the viewing angel of the IP camera. These functions are available depending on the camera models. documentation for details. Please consult the camera’s Note that the digital zoom function will be disabled when the PTZ function is in use. Pan and tilt: If the PTZ camera supports pan and tilt functions, click these buttons to pan or tilt the camera.
Display Mode The NVR supports various display modes for monitoring. Click the correct icon to switch the display mode. Icon Description Full screen Single-channel mode 4-channel mode 6-channel mode 8-channel mode 9-channel mode 10-channel mode 12-channel mode Select the display page number Sequential mode. This mode can be used with other display modes. to enable or disable sequential mode. Click Click to define the time interval of which the channels will be displayed.
Live View Screen Upon successful configuration of the IP cameras, you can enter the monitoring screen to view the live video from the cameras. If the camera supports pan and tilt functions, you can click the channel on the screen and adjust the viewing angle with a mouse. wheel to zoom in or zoom out the video. camera models. If zooming is supported, you can scroll the mouse These functions are available depending on the Please consult the camera’s documentation for details.
Camera Status The camera status is indicated by the icons shown below: Icon Camera Status Scheduled or continuous recording is in process This IP camera supports audio function This IP camera supports PTZ function Manual recording is enabled The recording triggered by advanced event management (‘Camera Settings’ > ‘Alarm Settings’ > ‘Advanced Mode’) is in process The alarm input 1 of the IP camera is triggered The alarm input 2 of the IP camera is triggered The alarm input 3 of the IP camera is triggered M
Connection Message When the NVR fails to display the video of an IP camera, a message will be shown in the channel window to indicate the status. Message Description Connecting If the IP camera is located on remote network or the Internet, it may take some time to establish the connection to the camera. Disconnected The NVR cannot connect to the IP camera. Please check the network connection of your computer and the availability of the IP camera.
Options To configure advanced monitor settings, click . The following options are provided under the ‘General’ tab. Event Notification: When this option is enabled and an event is triggered, the alert icon will be shown on the monitoring channel instantly. Click the icon to view the alert details. Display Order: Click ‘Reset’ to reprioritize the monitoring channels to default order.
The following options are provided under the ‘Video’ tab. Highlight the video window when an event is triggered: The video window will flash if an event is triggered. Display unauthorized channels: Select this option to show the channels that the user does not have access right to monitor. Display unconfigured channels: Select this option to show the channels that have not been configured.
The NVR detects the resolution settings supported by the connected monitor and selects the most appropriate setting automatically. To change the screen resolution, click ‘Settings’ under the ‘Screen’ tab. After configuring the resolution settings, you will enter the monitoring screen. If the monitor model cannot be detected, the NVR will provide the options 1400*1050, 1280*1024, 1024*768.
3.4 Video Playback You can play the videos on the NVR by the local display. To use this feature, click on the monitoring screen. Most of the icons on the playback screen are the same as those on the monitoring screen. Please refer to Chapter 3.2 for the icon description. Note: You must have the playback access right to the IP cameras to play the videos. You can login the NVR as admin and edit the playback access right in ‘User Management’ by the web-based administration interface.
Playback Settings: You can play, pause, stop, reverse play a video file, or select to play the previous or next file. When playing a video, you can use the scroll bar to adjust the playback speed or click the digital zoom icon to zoom in or zoom out the video. You can also right click the IP camera channel and select the following options: a. Full screen b. Keep aspect ratio c. Deinterlace (available on particular camera models only) d.
Chapter 4. Use the NVR by Web-based Interface You are recommended to use Microsoft Internet Explorer to monitor the IP cameras and manage the functions of the NVR. Important Notice: Before using the NVR, make sure you have installed the hard disks in the server correctly and finished the disk formatting and configuration. Otherwise, the server will not function properly. 4.1 Connect to the NVR Follow the steps below to connect to the monitoring page of the NVR. 1. Run Finder.
2. Enter the user name and password to login the NVR. Default user name: admin* Default password: admin * If you are using the VS-201/VS-101/NVR-104, the login name is ‘administrator’ and the login password is ‘admin’. 3. To view the live video, install the ActiveX add-on.
4.2 Monitoring Page Upon successful login, the monitoring page will be shown. Select the display language. You can start to configure the system settings and use the monitoring and recording functions of the server.
Icon Description Multi display mode: The NVR supports multi-display mode. (This function can only be used when the computer or the host is connected to multiple monitors.) Multi-server monitoring: Up to 120 channels from multiple QNAP NVR servers can be monitored. Select language: Select the display language. E-map: Display the location of the IP camera. The E-map can be changed in system configuration page. System configuration: Login the system administration page (admin access required).
Login network camera homepage: Select a channel and click this button to go to the homepage of the selected IP camera. Event notification: When the alarm recording is enabled and an event is detected, this icon will be shown. Click this icon to view the alert details. Digital zoom: Select a channel and click this button to enable the digital zoom function. (You can also right click the monitoring channel to enable this function.
Note: 1. Enabling or disabling the manual recording feature will not affect the scheduled or alarm recording. 2. By default, the snapshots are saved in ‘My Documents’ or ‘Documents’> ‘Snapshots’ on your Windows OS. 3. If the snapshot time is inconsistent with the actual time that the snapshot is taken, it is caused by the network environment but not a system error. 4. Click the event notification icon to view the event details, enable or disable the alert sound or clear the event logs. 5.
Right click the monitoring channel on the live view page. The following functions are available depending on the IP camera model. a. Connect to camera homepage. b. Camera setting: Enter the configuration page of the IP camera. c. PTZ: Pan/Tilt/Zoom camera control. d. Preset: Select the preset positions of the PTZ camera. e. Enable live tracking: Available on Panasonic NS202(A) camera. f. Disable live tracking: Available on Panasonic NS202(A) camera. g.
To configure other monitoring options, right click a channel and select ‘Properties’. Streaming: Always stream from the server: Select this option to stream the audio and video data from the NVR. If your computer cannot connect to the network cameras, select this option to allow the NVR to stream the data; no extra port forwarding is required. However, the performance of the NVR may be affected.
Display Mode: Fit image to window: Select this option to fit an image to the browser window. You may also specify to keep the aspect ratio when resizing an image. Display image in original size: Select this option to display an image in its original size if it is smaller than the browser window. Specify also how an image will be resized if it is larger than the browser window.
Video Resolution: Specify to adjust resolution automatically or use fixed resolution. If you select to adjust resolution automatically, the NVR will select the resolution setting* which best fits the size of the IE browser window. Note that ‘Stream from network camera’ will not be available if the network camera does not support streaming from camera or video resolution configuration. Both options will not be available if the network camera does not support multiple streams.
4.2.1 Live Video Window The live videos of the IP cameras configured on the NVR are shown on the monitoring page. You can click the channel window to use the features supported by the IP camera, e.g. digital zoom or pan/tilt/zoom.
Camera Status The camera status is indicated by the icons shown below: Icon Camera Status Scheduled or continuous recording is in process This IP camera supports audio function This IP camera supports PT function Manual recording is enabled The recording triggered by advanced event management (‘Camera Settings’ > ‘Alarm Settings’ > ‘Advanced Mode’) is in process The alarm input 1 of the IP camera is triggered and recording is in process The alarm input 2 of the IP camera is triggered and recording is in pr
4.2.2 Display Mode The NVR supports different display modes for viewing the monitoring channels. Single channel mode Picture-in-Picture mode 4-channel mode 6-channel mode 8-channel mode 9-channel mode 10-channel mode Multi-channel mode Adjust window size Full screen 4.2.3 Sequential mode PTZ Camera Control Panel The term ‘PTZ’ stands for ‘Pan/Tilt/Zoom’. If an IP camera supports the PTZ feature, you can use the control panel on the NVR to adjust the viewing angel of the IP camera.
4.2.4 Multi-server Monitoring Follow the steps below to use the multi-server monitoring feature of the NVR. 1. Click ‘Server List’ on the monitoring page. a. Click ‘Auto Detect’ to search for the NVR on the LAN and add the server to the server list. b. Click ‘Add’ to add the NVR to the server list. 2. Up to 120 channels from multiple NVR servers can be added for monitoring.
4.2.5 Monitor Settings To configure advanced monitor settings, click . The following options are provided under the ‘General’ tab. Event Notification: When this option is enabled and an event is triggered, the alert icon will be shown on the monitoring channel instantly. Click the icon to view the alert details. Display Order: Click ‘Reset’ to reprioritize the monitoring channels to the default order. Browser: Select to show or hide the toolbars of the IE browser.
The following options are provided under the ‘Video’ tab. Video Streaming Stream from the server: If you cannot connect to the IP camera from your computer, select this option and the video will be streamed from the NVR. This option does not require extra port mapping configuration; but may influence the performance of the NVR. Stream from IP camera: If the NVR and the IP cameras are located on the same LAN, select this option to stream the video from the IP camera.
The following options are provided under the ‘Snapshot’ tab. Snapshot: Specify the location where the snapshots are saved and the image format (JPEG or BMP). Show timestamp and camera name: Show the timestamp and the camera name on the snapshot. Save the snapshot as it is displayed: Select this option to save the snapshot as it is displayed on the window. Otherwise, the snapshot will be saved in its original size.
4.2.6 Auto Cruising The auto cruising feature of the NVR is used to configure the PTZ cameras to cruise according to the preset positions and the staying time set for each preset position. To use the auto cruising feature, follow the steps below. 1. On the monitoring page of the NVR, click to go to the configuration page of the PTZ camera. 2. Set the preset positions on the PTZ camera. 3. Return to the monitoring page of the NVR. camera.
4. Click the number buttons to view the preset positions of the PTZ camera. When you click the button, the name of the corresponding preset position is shown on the ‘Preset Name’ drop-down menu.
5. Add: To add a setting for auto cruising, select the ‘Preset Name’ from the drop-down menu and enter the staying time (interval, in seconds). Click ‘Add’. 6. Update: To change a setting on the list, highlight the selection. Select another preset position from the drop-down menu and/or change the staying time (interval). Click ‘Update’. 7. Delete: To delete a setting, highlight a selection on the list and click ‘Delete’. more than one setting, press and hold the Ctrl key and select the settings.
8. After configuring the auto cruising settings, select the option ‘Enable auto cruising’ and click ‘OK’. The NVR will start auto cruising according to the settings. Note: 1) The default staying time (interval) of the preset position is 5 seconds. You can enter 5–999 seconds for this setting. 2) The system supports up to 10 preset positions (the first 10) configured on the PTZ cameras. You can configure up to 20 settings for auto cruising on the NVR.
Chapter 5. Play Video Files The NVR provides an intuitive web interface to search and play the recording files without any extra software required. You can access the video files on LAN or WAN. The first time you connect to the playback interface of the NVR by an IE browser, you will be prompted to install an ActiveX plugin. Follow the instructions to install the plugin. You can also install the program from the CD-ROM in the product package.
5.1 Use the Web-based Playback Interface (VioStor Player) 1. Click the playback button on the monitoring page. 2. VioStor Player will be shown. You can use this program to search and play the recording files on the NVR servers. To return to the monitoring page, click enter the system administration page, click . To . Note: You must have the access rights to the IP cameras in order to view and play the recording files by VioStor Player. Please refer to Chapter 6.
5.1.1 Connect to Server for Playback 1. Click ‘Play by Time’ .
2. The following dialog will be shown.
3. Configure servers: a. Add: Add a server. b. Modify: Modify a server. c. Remove: Remove a server. d. Auto: Auto-search servers. e. Default settings: Enter the default user name and password for all newly added servers.
4. Select the data search mode. Date and time search (Text entry) i. Select the NVR server(s) and the IP camera(s)*. ii. Click the ‘Text entry’ tab. iii. Select the recording type, the start and end time when the video is recorded. iv. Click ‘Preview’ to preview the video. v. Click ‘OK’. * You can select 4 IP cameras at maximum.
Timeline search i. Select the NVR server(s) and the IP camera(s)*. * You can select 4 IP cameras at maximum. ii. Click the ‘Graphical entry’ tab.
iii. Select the recording type. iv. Specify the time range when the files are recorded. applied to all the cameras selected. v. Click ‘Preview’ to preview the video. vi. Click ‘OK’.
Event entry i. Select the NVR server(s) and the IP camera(s)*. * You can select 4 IP cameras at maximum. ii. Click the ‘Event entry’ tab.
iii. Select the event type. iv. Specify the time range when the files are recorded. v. Specify the number of minutes to play the video recorded before and after the event.
vi. Event search. Use this function to search for all the events occurred on the IP cameras. You may refer to the event details to search for the recording data. Search all: Search for the specified events occurred on all the IP cameras of an NVR within the time range specified. Search: Search for the specified events occurred on one IP camera within the time range specified. vii. The events will be shown. Click ‘OK’.
5. When the files are shown, you can play the video. Note: The regular recordings are shown in white and the alarm recordings are shown in red on the playlist.
5.1.2 1. Play Video Files from Your Computer Click ‘Add files’ .
2. Browse and select the files. 3. The playlist will be shown. Click ‘Play’ 96 to start playing.
5.1.3 Quad-view Playback The quad-view playback feature allows you to search for the video recorded by the NVR servers quickly. You can view the videos of four IP cameras simultaneously or select to divide the video of one IP camera into four time periods and play them in a quad-view window. Divide the selected time equally into four playback windows Select only one camera. Click ‘Text entry’ or ‘Graphical entry’.
Play the video of four IP cameras Select four IP cameras. Enter the search criteria in the ‘Text entry’ or ‘Graphical entry’. When the search results are shown, you can play the video files of the four IP cameras simultaneously.
5.1.4 Intelligent Video Analytics (IVA) The NVR supports intelligent video analytics for video data search. The following features are supported: Motion detection: Detects the movement of the objects in the video. Foreign object: Detects new object in the video. Missing object: Detects missing object in the video. Out of focus: Detects if the camera is out of focus. Camera occlusion: Detects if the IP camera is obstructed. To use this function, follow the steps below: 1.
2. On the playback window, click .
Note: When the option ‘Pause when found’ is selected, the data search stops when a video file which matches the search criteria is found. When ‘Highlight the detection zone’ is enabled, the moving objects will be highlighted in red brackets; the foreign or missing objects will be highlighted in yellow brackets; the video which is out of focus or obstructed will be displayed in transparent red. 3.
6. Define the detection zone. Mouse over the edge of the red zone and use the mouse to define the detection zone. Click ‘Select all’ to highlight the entire area.
7. Define the object size for detection. Use the mouse to drag the yellow zone to define the minimum object size for detection. Note: After this option is enabled, all the objects smaller than the yellow zone will be ignored for detection.
8. Click ‘Search’ to start searching the video by IVA. 104 The results will be shown.
Note: Double click an entry on the search result dialog to play the video. The player will play the video starting from 15 seconds before the event to 15 seconds after the event. Right click an entry on the search result dialog to export the video and save it on your computer. The exported video starts from 15 seconds before the event to 15 seconds after the event.
5.1.5 Convert to AVI File You can save the video files recorded by the NVR as AVI files to your PC. Note: You must have the playback authority of the IP camera to use this feature. Follow the steps below to save the video from the NVR. 1. Click ‘Convert to AVI file’.
2. The following screen will be shown. 3. Select an NVR server and an IP camera.
4. Select the recording type. 5. Specify the time range for the search. 6. Click ‘Preview’ to preview the video. 7. Click ‘OK’. Enter the file name and specify the location where the file is saved to. 8. The file will be converted into AVI format.
5.2 Digital Watermarking The NVR supports digital watermarking to protect the videos and snapshots from unauthorized modification. You can add digital watermark on the exported video and snapshot by VioStor Player. for digital watermarking. A permanent digital signal will be added to the exported files The watermark cannot be removed and is only visible to watermark proof software. 5.2.1 Export Files with Digital Watermark To use digital watermarking by VioStor Player, follow the steps below. 1.
3. Select to add digital watermark in the exported snapshot or video. 4. Select the recording files (refer to Chapter 5). 5. Click to convert the video files into AVI format.
6. Click to start playing and exporting the files. Note: When you click again, the NVR will stop exporting the files and resume to the playback mode.
5.2.2 Watermark Proof The Watermark Proof utility is installed automatically along with VioStor Player. From the Windows Start menu, select ‘All Programs’ > ‘QNAP’ > ‘Player’ to locate ‘Watermark Proof’. Run Watermark Proof. The following window will be shown. Click to browse and locate the files. You can select multiple files at one time.
Click to check the files and view the proof result. If you select ‘Stop when watermark error is detected’, the checking process will stop if a failed file is detected. program will check all the files you have selected. result will be shown as ‘Failed’.
5.3 Access the Recording Data You can access the recording data on the NVR by the following services: Windows Network Neighbourhood (SMB/CIFS) Web File Manager (HTTP) FTP Server (FTP) Note: To access the video files by these protocols, you must enter the user name and password with the administrator access right. To use these services, enable the files services in ‘Network Settings’ > ‘File Services’ in the system administration page.
5.3.1 Windows Network Neighbourhood (SMB/CIFS) You can access the video files by the SMB/CIFS protocol on Windows OS. On the web-based playback interface, click ‘SMB’. Run \\NVR_IP\ from the Windows Start menu. For example, if your NVR IP is 10.11.19.27, enter \\10.11.19.27. 5.3.2 Web File Manager (HTTP) To access the recording data on the NVR by a web browser, click ‘Web’ on the web-based playback interface and login as an administrator.
5.3.3 FTP Server (FTP) You can access the recording data by FTP: On the web-based playback interface, click ‘FTP’. In Windows Internet Explorer, enter ftp://username:password@NVRIP/. For example, enter ftp://admin:admin@172.17.26.154/ if the NVR IP is 172.17.26.154.
Chapter 6. System Administration To login the system configuration page of the NVR, click login as an administrator.
Upon successful login, you can view the monitoring channels, the connection and recording status, and the network bandwidth of the NVR on the ‘Advanced Mode’ page. You can also view the settings by ‘Traditional Mode’. If the NVR is has not been configured yet, the Quick Configuration page will be shown to guide you through the system setup.
6.1 Quick Configuration Follow the instructions to configure the NVR. Note: All the changes will be effective only after clicking ‘Start installation’ in the last step.
1. Enter the server name. The server name supports up to 14 characters which may include alphabets (A–Z and a–z), numbers (0–9), and dash (-). Space and period (.) are not allowed. 2. Change the administrator password or select to use the default password (admin).
3. Enter the date, time, and time zone of the server. 4. Enter the IP address, subnet mask, and default gateway of the server.
5. Select the disk configuration. All the disk data will be cleared unless you select not to set the disk configuration.
6. Initialize the IP camera settings. Select the camera brand and model. Enter the name and IP address of the camera, and the user name and password. You can also enable or disable the recording function on each channel, test the connection to the IP cameras and then click ‘Save’ to apply the changes. Click ‘Search’ to search for the IP cameras on the local network. ‘Add’ to add the camera. are filled in automatically.
Click ‘Start Installation’ to apply the changes and initialize the system.
Click ‘Start Monitoring’ to view the live video from the IP cameras or click ‘Close’ to return to the system administration home page.
6.2 System Settings You can configure the basic system settings including the server name, the date & time, and view the system settings. 6.2.1 Server Name Enter the name of the NVR. The server name supports maximum 14 characters, which can be a combination of alphabets (a-z), numbers (0-9), and hyphen (-). spaces ( ), pure numbers, or the following characters: .
6.2.2 Date & Time Set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may occur: Incorrect time display on the video files. Incorrect time display on the event logs. Synchronize with an Internet time server automatically Enable this option to update the date and time of the NVR automatically with an NTP (Network Time Protocol) server. Enter the IP address or the domain name of the NTP server, for example, time.nist.gov or time.
6.2.3 View System Settings You can view the system settings such as the server name on this page.
6.3 Network Settings You can configure the WAN and LAN settings, DDNS service, file service, host access control, protocol management and view the network settings in this section. 6.3.1 TCP/IP Configuration Select one of the following options to configure the TCP/IP settings of the NVR. Obtain IP address settings automatically via DHCP Select this option to allow the NVR to acquire an IP address on the local network automatically if a DHCP server is available.
If the NVR supports two LAN ports, you can select to use failover, load balancing, or standalone settings. To use these features, make sure both LAN ports are connected to the network.
Configuration of Network Interfaces Failover (Default settings for dual LAN NVR models) Failover refers to the capability of switching over the network transfer port to the redundant port automatically when the primary one fails due to hardware or connection error to avoid network disconnection. When the primary network port resumes the connection, the network transfer will be switched over to that port automatically.
Load balancing Load balancing enables the network resources to spread between two or more network interfaces to optimize the network transfer and enhance the system performance. It operates on layer 3 protocol (IP, NCP IPX) only. Multicast/broadcast and other non-routable protocols such as NetBEUI can only be transferred via the main network port. Note: To optimize the network transfer speed of the NVR in load balancing mode, use a managed Ethernet switch and enable 802.
Standalone The standalone option allows you to assign different IP settings for each network port. The NVR can be accessed by different workgroups on two different subnets. When load balancing is enabled, failover does not work. You can only enable the DHCP server for the primary network port (LAN 1).
Network Transfer Rate You can select auto-negotiation (default), 1000 Mbps, or 100 Mbps. It is recommended to use the default setting that the server will determine the network speed automatically. Obtain IP address settings automatically via DHCP If your network supports DHCP, select this option to allow the NVR to retrieve an IP address and the related information automatically. Use static IP address To assign a fixed IP to the NVR, enter the IP address, subnet mask, and default gateway.
6.3.2 DDNS (Dynamic Domain Name) Service The DDNS service enables the users to connect to the NVR by the domain name directly. There is no need to memorize the lengthy IP address of the server. To enable the DDNS service, you have to register a DDNS account from a DDNS provider. Appendix A for details. The NVR currently supports the DDNS service provided by: 1. DynDNS (http://www.dyndns.org) 2. OSD (http://ods.org) 3. DHS (http://www.dhs.org) 4. DyNS (http://www.dyns.cx) 5. http://www.3322.
6.3.3 File Services You can enable the SMB/CIFS file service, Web File Manager, and FTP service to access the video files. These settings are enabled by default. If the NVR is installed behind the router, you may enable FTP port mapping to allow the users from the external network to connect to the NVR via FTP (please refer to Appendix B). Passive FTP Port Range You can use the default port range (55536–56559) or specify a port range larger than 1023.
6.3.4 Host Access Control Specify the connections to be allowed or denied to connect to the NVR. Choose one of the following options to restrict the access from a network or an IP address (host) to the server: 1. Allow all connections (Default setting) Allow the connection from all the hosts to the server. 2. Allow connections from the list only Allow the connection from the hosts specified on the list only.
6.3.5 Protocol Management To connect to the NVR by a specific HTTP port number, enable the option ‘Specify HTTP port number’ and enter the port number. The default setting is 80. RTP (Real-time Transfer Protocol) is a standardized packet format for delivering real-time audio and video data of the IP cameras on the Internet. The real-time data transfer is monitored and controlled by RTP (also RTCP). The default setting is 6100–6299.
6.3.6 View Network Settings You can view the current network settings and the status of the VioStor in this section.
6.4 Device Configuration You can configure the SATA disk, RAID management tool, USB disk, and the UPS settings in this section. 6.4.1 SATA Disk This page shows the model, size and current status of the hard disk drive(s) installed on the VioStor. You can format the hard disks and view the status, and scan the bad blocks. When the hard disks are formatted, the VioStor will create the following default share folders: record_nvr: The folder to where the regular recording files are saved.
Single Disk Volume Each hard disk drive is used as a standalone disk. If a disk is damaged, all the data will be lost. JBOD (Just a bunch of disks) JBOD is a collection of hard disk drives that does not offer any RAID protection. The data are written to the physical disks sequentially. The total storage capacity equals to the sum of the capacity of all the member drives. RAID 0 Striping Disk Volume RAID 0 (striping disk) combines 2 or more hard disk drives into one larger volume.
RAID 5 Disk Volume The data are striped across all the drives in a RAID 5 array. The parity information is distributed and stored across each drive. If a member drive fails, the array enters degraded mode. After installing a new drive to replace the failed one, the data can be rebuilt from other member drives that contain the parity information. To create a RAID 5 disk volume, a minimum of 3 hard disks are required. The storage capacity of a RAID 5 array equals (N-1) * (size of smallest hard drive).
6.4.2 RAID Management Tool *This function is not supported by the VS-1004L, VS-101, VS-201, NVR-104. The RAID management tool allows you to carry out capacity expansion, RAID migration, or spare drive configuration with the original drive data reserved. Expand capacity This function enables capacity expansion of a RAID configuration by replacing the member drives one by one. This option is supported by RAID 1, RAID 5, or RAID 6 configurations.
Configure spare drive This function enables adding or removing a spare drive from a RAID 5 configuration. The options available are: - Add a spare drive to a RAID 5 configuration - Remove a spare drive from a RAID 5 configuration For detailed operation instructions, click ‘Comment’ on the management interface.
6.4.3 USB Disk The NVR supports data backup to the external USB storage devices. Connect the USB storage device to the USB port of the NVR, when the device is successfully detected, the details will be shown. * The VS-101, VS-201, NVR-104 do not support FAT32 and NTFS.
6.4.4 UPS You can connect a UPS (uninterruptible power supply) to the NVR and enable the UPS support. When an expected power outage occurs, the UPS is able to supply the power to the NVR continuously. You can also configure the settings to turn off the NVR after the AC power fails. If the power of the UPS is insufficient to last for the time specified, the NVR will shut down immediately for optimized server protection.
6.5 User Management The NVR supports secure user access right management. A user can be defined as an administrator, a system manager, or a general user and given different rights of monitoring, playback, and system administration. Note: The NVR supports up to 32 users (including the system default users). The NVR supports 3 types of users: 1. administrator The system default administrator accounts are ‘admin’ and ‘supervisor’ (default password: admin).
3. user The general users have only the rights of monitoring and video playback. no administration authority. They have Please refer to Chapter 6.5.4 for more details.
6.5.1 Create user User Name The user name must be 1 to 32 characters in length. numbers (0-9), and underscore (_). It supports alphabets (A-Z), It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean but cannot be a pure number or contain the following characters: “/\[]:;|=,+*?<>`' Password The password is case-sensitive and supports maximum 16 characters. It is recommended to use a password of at least 6 characters.
6.5.2 Edit User Select a user on the list and click ‘Edit’. You can change the password; assign the rights of system administration and camera access to the user. However, the user name cannot be changed. 6.5.3 Delete User To delete a user, select the user on the list and click ‘Delete’. Click ‘OK’ to confirm. Note: The system administrator (admin, supervisor, sysmgr) cannot be deleted.
6.5.4 User Access Rights Comparison The VioStor NVR supports three types of users including system administrator, system manager, and general user. The default system administrators are ‘admin’ and ‘supervisor’ who cannot change one another’s password, user type, and access rights to the IP cameras. Note 1: The user can delete his/her account Note 2: The user can change his/her password administrator Rights 1. Create new ‘admin’ account 2. Create new ‘supervisor’ account 3.
administrator Rights 12.
administrator Rights 27. Change the user type supervisor Other administrators user Other sysmgr system User managers Yes Yes Yes Yes No No access control of normal Yes Yes Yes Yes Yes No of normal users 28. admin system manager Change the camera users 29. System administration Yes Yes Yes Yes Yes No 30. Monitoring Yes Yes Yes No No Default 31. Playback Yes Yes Yes No No Default 32.
6.6 Camera Settings You can configure the IP camera, recording, schedule, alarm, and advanced settings. 6.6.1 Camera Configuration Please follow the steps below to configure the IP cameras. 1. Select a camera number. 2. Select the camera brand. 3. Select the camera model. 4. Enter the camera name. 5. Enter the IP address or domain name of the camera. 6. Enter the user name and the password to login the camera. 7. Select to enable the recording or not. 8.
Note: 1. All the settings will not take effect until you click ‘Apply’. When applying the changes, the recording operation will stop for a while (maximum 1 minute) and then restart. 2. Click ‘Search’ to search for the IP cameras on the local network. the IP camera and click ‘Add’ to add the camera. Select a channel for By using the search function, the camera model and the IP address are filled in automatically. Click ‘Close’ to close the search results.
Note: The QNAP NVR only supports JPEG CGI command interface, but does not guarantee the compatibility with all the IP camera brands.
6.6.2 Recording Settings Select a camera on the list and configure the recording resolution, frame rate, and quality. You can also enable audio recording, manual recording, recording data retention, and auto snapshot settings. Click ‘Apply’ to save the settings. 1. Video compression: Choose a video compression format for the recording. 2. Resolution: Select the recording resolution. 3. Frame rate: Adjust the frame rate for the recording.
9. Enable auto snapshot: Select this option and the settings will be displayed. You can configure up to 15 schedules for automatic snapshot taking or specify the number of snapshots (max 60) the NVR should take every hour. The snapshots are saved to the share folder of the NVR by default. You can also specify a remote server to where the files will be saved. Make sure you have read/write access to the remote server.
6.6.3 Schedule Settings You can select continuous recording or scheduled recording. The default setting is continuous recording. To set up a recording schedule, select a camera number on the list. Then select the date and time and click ‘Add’. Click ‘Apply’ to save the settings for the particular IP camera or click ‘Apply to all cameras’ to apply the settings to all the IP cameras. To delete a schedule, click ‘Remove’ on the schedule list. Note: 1. You can add up to 15 schedules. 2.
6.6.4 Alarm Settings The NVR provides ‘Traditional Mode’ and ‘Advanced Mode’ for alarm settings. Select ‘Traditional Mode’ to use the standard alarm settings in response to the alarm events. To use advanced event management, select ‘Advanced Mode’. Note: The VS-201, VS-101, NVR-104 do not support Advanced Mode in ‘Alarm Settings’. Traditional Mode Select a channel (IP camera/video server) on the list and configure the alarm settings.
Note: All the settings will be effective after clicking ‘Apply’. When applying the changes, the current recording process will stop for a while (maximum 1 minute) and then restart. To avoid blocking by the firewall, the IP cameras or the video servers configured for alarm recording must be located on the same subnet as the NVR. To switch from traditional mode to advanced mode, select ‘Advanced Mode’ and click ‘Go to the settings page’.
Advanced Mode: The advanced mode consists of the event and action sections. You can define the action to take for each event triggered on the IP cameras or the video servers connected to the NVR. To configure the advanced event management by the ‘Advanced Mode’, select an event type on the left channel list and configure the actions to take on the right. Note: Click ‘Apply’ to apply the settings or ‘Exit’ to exit the settings page.
Events: The events supported by the NVR are classified as camera events (motion detection, alarm input, camera disconnection), NVR events (recording failure), and external events (user-defined events). Note: The camera events available depend on the features supported by the IP cameras or video servers. Buttons on the event list Add an external event. This button is not applicable to the camera events and the NVR events. Edit an event. This button cannot be used to edit camera disconnection.
The NVR supports the following event types. Before you define the action settings, select the events to manage and configure the settings. (1) Alarm input This option allows the NVR to trigger an action when the alarm input of the IP camera or the video server is triggered. Select ‘Camera event’ from the ‘Event List’. Locate the channel which supports alarm input and click ‘Alarm Input’. button ( Next, click the edit ), enable this option, configure the settings, and click ‘Apply’.
(2) Motion detection This option allows the NVR to trigger an action when a moving object is detected by the IP camera or the video server. Select ‘Camera event’ from the ‘Event List’. Locate the channel and click ‘Motion Detection’. Next, click the edit button ( enable this option, configure the settings, and click ‘Apply’. ), You may also set the schedule to define the active period of the alarm settings and define the action on the right (discussed in the later sections).
(4) Connection failure This option allows the NVR to trigger an action when the IP camera or the video server is disconnected. Select ‘Camera Event’ from the ‘Event List’. and click ‘Connection Failure’. Locate the channel After that, define the action on the right (discussed in the later sections).
(6) External event (user-defined events) To create a self-defined event on the NVR, select ‘User-defined Event’ under ‘External event’ on the ‘Event List’. Then click the + button. Enter the event name, for example, ‘door’. After creating an event, click the event name and define the action on the right (discussed in the later sections).
Event schedule settings: When you edit an event (not including camera disconnection, NVR events, and external events), you can click ‘Set Schedule’ to define when the alarm settings will be active. To create a new schedule, select ‘New’ and enter the schedule name. The schedule supports maximum 25 characters (double-byte characters, spaces, and symbols are allowed). Select the day and time when the alarm settings should be active. Click + to add a schedule; or – to delete a schedule.
Actions: The NVR supports different actions which can be activated when the selected events are triggered on the IP cameras or the video servers. The actions include video recording, email alert, SMS alert, buzzer, PTZ camera control, alarm output, and logic output. Buttons on the action list Add an action: After configuring an event on the left, click ‘Add’ to create an action in response to the event. Click ‘Apply’ to save the settings. Edit an action: Select an event on the left. shown.
Note: Make sure you have enabled the action in the event settings; otherwise the action will not be executed.
(1) Recording Select the channels (IP cameras or video servers) which will start recording when an event occurs. You may also select the following options: (i) Enter the time (in seconds) the recording should be executed after the event is triggered. (ii) Start recording when the event starts and stop recording when the event ends. The option (ii) is applicable to the duration events only. A duration event is an event with the start and end time and lasts for a period of time.
(2) Camera control This option allows you to configure the PTZ camera to adjust to the preset position for monitoring or act according to the HTTP URL entered when an event is triggered. You can select a preset position from the drop-down menu or enter the HTTP URL. Click ‘Select from the list’ to select an action setting which has been configured before. Note: The preset names will appear only after you have configured the preset position settings of the PTZ cameras.
(3) Alarm output Select to activate the alarm device connected to the IP camera when an event is triggered. (i) You may also select the following options: Enter the number of second(s) the alarm device will be active when the event is triggered. (ii) Activate the alarm device when the event starts and stop the alarm device when the event ends. The option (ii) is applicable to the duration events only. A duration event is an event with the start and end time and lasts for a period of time.
(4) Email To allow the system administrator to receive an instant email alert when an event is triggered, enter the SMTP settings. Multiple email addresses can be entered as the recipients. You may also select to attach the snapshots of the multiple channels (IP cameras/video servers) available on the NVR. Click ‘Select from the list’ to select an action setting which has been configured before.
(5) SMS To allow the system administrator to receive an instant SMS alert when an event is triggered, enter the SMS server settings. Clickatell. The default SMS service provider is To add other SMS service providers, click ‘Add’ and enter the provider’s name and the URL template text. Click ‘Select from the list’ to select an action setting which has been configured before.
(6) Buzzer Enable the buzzer when an event is triggered. You may also select the following options: (i) Enter the time (in seconds) the buzzer will sound when the event is triggered. (ii) Execute the buzzer when the event starts and stop the buzzer when the event ends. The option (ii) is applicable to the duration events only. A duration event is an event with the start and end time and lasts for a period of time.
(7) User-defined Action You can enter a self-defined action when an event is triggered. Enter the login account and password, IP address, port, and the HTTP URL of other surveillance devices. You can manage the devices such as fire protection devices, power controller, and air conditioning control. Click ‘Select from the list’ to select an action setting which has been configured before.
6.6.5 Advanced Settings You can configure the advanced recording settings in this section. Maximum period for each recording file: Configure the maximum length of each recording file (maximum 15 min). When the available storage is less than…GB: Select the action to take when the available storage is less than the preset level. You can select to overwrite the oldest recordings or stop recording the new videos.
Pre-/Post-alarm Recordings Start recording video…second(s) before the event occurs: Enter the number of seconds to start the recording before an event occurs. Stop video recording…second(s) after the event ends: Enter the number of seconds to stop the recording after an event ends. The maximum number of seconds for the above settings is 300, i.e. 5 minutes. Note: All the settings will not be effective until you click ‘Apply’.
6.7 System Tools The System Tools enable you to optimize the system maintenance and management. You can set the alert notification, restart or shut down the server, configure the hardware settings, update the system firmware, back up/restore/reset the system settings, set the E-map, and run the ping test. 6.7.1 Alert Notification Enter the email address of the administrator and the IP address of the SMTP server. When an error occurs, e.g.
6.7.2 SMSC Settings You can configure the SMSC (Short message service centre) settings to send the SMS text messages to the particular mobile phone numbers when an event takes place on the NVR. The default SMS service provider is Clickatell. You may also add your own SMS service provider by selecting ‘Add SMS Provider’ from the drop-down menu. When you select ‘Add SMS service provider’, you need to enter the name of the SMS provider and the URL template text.
6.7.3 Restart/Shut Down Follow the steps below to restart or shut down the server. 1. Go to ‘System Tools’ > ‘Restart/Shutdown’. 2. Click ‘Restart’ to reboot the server or ‘Shut Down’ to turn off the NVR.
6.7.4 Hardware Settings You can enable or disable the hardware functions of the NVR. Enable the configuration reset switch By enabling this option, you can press the reset button for 5 seconds to reset the administrator password and system settings to default. Note: The configuration reset switch is enabled by default. When this option is disabled, make sure you have kept your password safely. Otherwise, the NVR cannot be reset anymore if the password is lost.
Enable front video backup button The VioStor supports direct copy of the recording data on the NVR to the connected USB device via the USB port. You can set the number of days that the videos are recorded to copy to the device. 1. To use this function, please follow the steps below: Set the number of days that the latest recordings should be backed up. If 3 days are entered, the recordings of today, yesterday and the day before yesterday will be backed up. 2.
Smart fan configuration After enabling the smart fan, the fan rotation speed is automatically adjusted according to the system temperature of the NVR. option. It is recommended to enable this By manually setting the fan rotation speed, the fan rotates at the defined speed continuously. *This function is not supported by the VS-101, VS-201, NVR-104.
6.7.5 System Update QNAP provides new firmware release for the VioStor NVR from time to time to provide updated features and enhancements. You may update the system firmware in order to use these new features. Before updating the system firmware, make sure the product model and the firmware version are correct. Follow the steps below to update firmware: Note: If the NVR is running properly, you may not need to update the firmware.
6.7.6 Backup/Restore/Reset Settings To back up all the settings, including the user accounts, the server name and the network configuration, click ‘Backup’ and select to open or save the setting file. To restore all the settings, click ‘Browse’ to select a previously saved setting file and click ‘Restore’. To reset all the settings to default, click ‘Reset’. All the disk data will be deleted.
6.7.7 Remote Replication You can use the remote replication feature to copy the recording data of the local VioStor to a remote QNAP network attached storage (NAS). The remote QNAP NAS is hereafter referred to as ‘the remote storage device’. Note: Before using this function, make sure the Microsoft networking service of the remote storage device is enabled, and the corresponding path and user access right have been correctly configured. 1.
2. Enable remote replication (support multiple choices) In the above example, the NVR only copies the alarm recording data of the latest 3 days to the remote storage device. Select ‘Enable remote replication’ to activate this feature. The NVR executes automatic backup of the recording data to the remote storage device according to the settings. When you select ‘Back up alarm recordings only (instead of all recordings)’, the NVR will only copy the alarm recording data to the remote storage device.
4. Configure the remote replication schedule For example, to enable the NVR to copy the recording data automatically to the remote storage device at 01:15 every Monday, please do the following: Select ‘Replication Schedule’, select ‘Weekly’, enter 01 Hour: 15 minute, and select ‘Monday’. 5. Select the backup options (a) Select ‘Replication Now’, the NVR will back up the recording data to the remote storage device immediately.
10. The NVR displays the latest 10 remote replication records. In the above example: 1. When the status is shown as ‘Failed (Remote access error)’: You may check if the remote storage device is running or the network settings are correct. 2. When the status is shown as ‘Failed (An internal error occurred)’: You may view the hard drive status of the VioStor or view the Event Logs.
6.7.8 Hard Disk SMART This function is not supported by the VS-101, VS-201, NVR-104. This page enables you to monitor the health, temperature, and status of the hard disk drives by the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology). Select a hard disk drive to view the following information by clicking the corresponding buttons. Field Summary Description Displays the summary and the latest test result of the hard disk drive.
6.7.9 E-map You can upload an E-map to the VioStor to illustrate the location of the IP cameras. 1. To upload an E-map, click ‘Browse’ and select the file (JPEG only). Then click ‘Upload’. 2. You can change the caption of the E-map and click ‘Apply’. 3. After uploading the E-map, click ‘Test’ to view the map. 6.7.10 Ping Test To test the connection to an IP address, enter the IP address and click ‘Test’.
6.7.11 Advanced System Settings You can set the timeout period to log off the users from the configuration page of the NVR when the idling time has reached. To allow guest access to the monitoring screen of the NVR by local display, select ‘Allow guest access’. Note: The timeout logoff does not apply to the monitoring, playback, advanced mode, device configuration, system update, remote replication, and logs & statistics pages.
6.8 6.8.1 Logs & Statistics System Event Logs The NVR can save maximum 10,000 recent event logs, including warning, error, and information messages. In case of system malfunction, the event logs (only in English) can be retrieved to analyse the system problems. Click ‘Save’ to save the logs as a CSV file.
6.8.2 Surveillance Logs This page shows the surveillance logs such as camera connection, motion detection, and camera authentication failure.
6.8.3 On-line Users List This page shows the information of the currently active users, e.g. the user name, IP address, and login time. 6.8.4 Historical Users List This page shows the information of the users who have logged in the system including the user name, IP address, login time, and the services they have accessed etc.
6.8.5 System Connection Logs The connection logs to the NVR by samba, FTP, AFP, HTTP, HTTPS, Telnet, and SSH are recorded on this page. You can select to start or stop the logging. The file transfer performance may be slightly affected by enabling the event logging. 6.8.6 System Information This page shows the system information, such as the CPU usage, memory, and system temperature.
Chapter 7. System Maintenance This section provides a general overview of the system maintenance. 7.1 Reset the Administrator Password and Network Settings To reset the administrator password and the network settings, press the reset button of the server for five seconds. A beep sound will be heard.
7.2 Power Outage or Abnormal Shutdown In case of power outage or improper shutdown of the server, the server will resume to the state before it is shut down. If your server does not function properly after the restart, please do the following: 1. If the system configuration were lost, configure the system again. 2. If the problem persists, contact the technical support. 7.3 Hot Swapping Hard Disk Drives (RAID Configuration) This function is not supported by the one-bay NVR models.
Chapter 8. LCD Panel * This section is applicable to the NVR models with an LCD panel only. The NVR provides a handy LCD panel for you to perform the disk configuration and view the system information. When the NVR has started up, you will be able to view the server name and the IP address: N V R 5 F 4 D E 3 1 6 9 . 2 5 4 . 1 0 0 . 1 0 0 For the first time installation, the LCD panel shows the number of the hard disk drives detected and the IP address. You may select to configure the hard drives.
For example, when you turn on the NVR with 5 hard drives installed, the LCD panel shows: C o n f i g . R A I D 5 D i s k s ? You can press the ‘Select’ button to browse more options, e.g. RAID 6. Press the ‘Enter’ button and the following message shows. Press the ‘Select’ button to select ‘Yes’ to confirm.
View the system information by the LCD panel When the LCD panel shows the server name and the IP address, you may press the ‘Enter’ button to enter the Main Menu. The Main Menu consists of the following items: 1. TCP/IP 2. Physical disk 3. Volume 4. System 5. Shut down 6. Reboot 7. Password 8. Back 1. TCP/IP In TCP/IP, you can view the following options: 1.1 LAN IP Address 1.2 LAN Subnet Mask 1.3 LAN Gateway 1.4 LAN PRI. 1.5 LAN SEC. DNS 1.6 Enter Network Settings DNS 1.6.
2. Physical disk In Physical disk, you can view the following options: 2.1 Disk Info 2.2 Back to Main Menu The disk info shows the temperature and the capacity of the hard disk drive. D i S i 3. s k : 1 T e mp : 5 0 z e : 2 3 2 G B ° C Volume This section shows the disk configuration of the NVR. The first line shows the RAID configuration and storage capacity; the second line shows the member drive number of the configuration.
4. System This section shows the system temperature and the rotation speed of the system fan. 5. C P U S y s T e mp : T e mp : 5 0 5 5 S y s F a n : 8 6 5 R P M ° ° C C Shut down Use this option to turn off the NVR. Press the ‘Select’ button to select ‘Yes’. Then press the ‘Enter’ button to confirm. 6. Reboot Use this option to restart the NVR. Press the ‘Select’ button to select ‘Yes’. Then press the ‘Enter’ button to confirm. 7. Password The default password of the LCD panel is blank.
System Messages When the NVR encounters system error, an error message will be shown on the LCD panel. Press the ‘Enter’ button to view the message. Press the ‘Enter’ button again to view the next message. S y s t e m E r r o r ! P l s . C h e c k L o g s System Message Description Sys. Fan Failed The system fan fails Sys.
Chapter 9. 1. Troubleshooting The monitoring screen did not display. Please check the following: A. Check if you have installed the ActiveX add-on when logging in the monitoring page of the VioStor. Set the security level to ‘Medium’ or lower in Internet Options of the IE browser. B. The VioStor is turned on and the network is correctly connected. C. The IP address of the VioStor does not conflict with other devices in the same subnet. D.
3. The recording is not working properly. A. Make sure each hard disk tray is correctly locked on the VioStor. B. When only one hard disk drive is installed, make sure the HDD is installed in the tray of HDD 1. C. The HDD 1 should be installed on top of the HDD 2. Check if the recording function is enabled on the Camera Configuration page (the function is enabled by default). Make sure the IP address, the login name, and the password of the IP camera are correct. D.
7. The estimated storage space for recording displayed on the ‘Recording Settings’ page is different from the actual value. This estimated value is a reference value only. The actual disk space may vary according to the image contents, the network environment, and the performance of the IP cameras. 8. The monitoring screen shows horizontal lines when the resolution of Panasonic BB-HCM381 camera is set as 640x480. This is due to the interlaced scanning design of the camera.
14. The VioStor takes too long to restart. When the VioStor takes more than 5 minutes to restart, turn off the power and turn on the server again. If the problem persists, please contact the technical support.
Appendix A Dynamic Domain Name Registration The VioStor supports the DDNS service provided by DynDNS. You can go to the DynDNS website http://www.dyndns.org/ to register a dynamic domain name. Configure and activate the DDNS service to enable the Internet users to connect to the VioStor by this dynamic domain name. When the ISP assigns a new WAN IP address, the VioStor will update the new address to the DynDNS server automatically.
Registration Procedure Please follow the steps below to register a dynamic domain name. This guide is for reference only. If there are any changes, please refer to the instructions or the documents on the web site. 1. Open the web browser and connect to http://www.dyndns.com/. Click ‘Create Account’ to begin the registration.
2. Enter the information required to register the account. 3. Accept the terms of service.
4. Configure the mailing lists if necessary. Then click ‘Create Account’. 5. When your account has been successfully created, a confirmation email will be sent to you. Follow the instructions in the email to activate your account. When you have finished the confirmation process, you can apply for your own dynamic domain name. Please refer to the website of the DDNS provider for more information.
Appendix B Configuration Examples Environment 1: The VioStor, the IP camera, and the monitoring PC are all on the same network IP address VioStor 192.168.1.1 PC 192.168.1.100 Camera 1 192.168.1.101 Camera 2 192.168.1.102 Camera 3 192.168.1.103 In the example, add the IP cameras to the VioStor by entering the IP addresses of the IP cameras.
Environment 2: The VioStor and the IP camera are installed behind the router, while the monitoring PC is located remotely IP address Mapped port on the router VioStor 192.168.1.1 8000 Camera 1 192.168.1.101 8001 Camera 2 192.168.1.102 8002 Camera 3 192.168.1.103 8003 Router public IP 219.87.144.205 PC 10.8.10.
To allow a remote PC to connect to the VioStor and the IP cameras, you need to: Step 1. Set up the port mapping (virtual server) on the router. From Forward to 219.87.144.205:8000 192.168.1.1:80 219.87.144.205:8001 192.168.1.101:80 219.87.144.205:8002 192.168.1.102:80 219.87.144.205:8003 192.168.1.103:80 Step 2. Add the IP camera to the VioStor by entering the IP address of the IP camera in the ‘IP Address’ settings.
Environment 3: The VioStor and the IP camera are all located remotely IP address VioStor 219.87.144.205 Camera 1 61.62.100.101 Camera 2 61.62.100.102 Camera 3 61.62.100.103 In this example, add the IP camera to the VioStor by adding its IP address to the ‘IP Address’ settings. Note: If a particular port is assigned to connect to the IP camera, specify the port in the system configuration.
Environment 4: The VioStor and the IP camera are installed behind the router IP address VioStor 1 192.168.1.101 VioStor 2 192.168.1.102 VioStor 3 192.168.1.103 Router public IP 219.87.145.205 In the example, to allow a remote PC to connect to each VioStor by FTP, you need to: Step 1. Set up the port mapping (virtual server) on the router From Forward to VioStor 1 219.87.145.205:2001 192.168.1.101:21 VioStor 2 219.87.145.205:2002 192.168.1.102:21 VioStor 3 219.87.145.205:2003 192.168.1.
Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following means: Online Support: http://www.qnapsecurity.com/onlinesupport.asp MSN: q.support@hotmail.com Skype: qnapskype Technical Support in the USA and Canada: Email: q_supportus@qnap.
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