User`s guide

IBM PC/Compatible Users - Check the Following:
■ Is the printer turned on?
■ If you are communicating serially, does your software
setup match the serial settings that appear on the lower half
of the test configuration page?
■ Have you set up your printer port on the system level
(DOS) and installed a PostScript driver within your
application program? (See DOS and software
documentation.)
■ Check the manual that came with your software program
to ascertain whether the program is PostScript compatible.
■ For users of the RS-232C serial port: from the DOS screen,
type the mode commands to activate the serial port.
Change to either ESP mode or HP PCL emulation through
the PS Executive Series or by sending 5
setsoftwareiomode. Send a simple Print Screen by pressing
the Print Screen key on the keyboard. If this produces a
page it tells you that your serial port, cable, and the printer
are working.
■ If you get a printout, then your application program is
configured incorrectly. Make sure you have installed the
correct printer driver and have told the software what port
you plan to use.
Macintosh Users - Check the Following:
■ Is the printer turned on?
■ Are the printer and computer properly connected?
■ Has the LocalTalk port been mistakenly configured for an
emulation other than PostScript mode? It should not be
Chapter 7
7-16 Troubleshooting Printer Problems