User`s guide

3. Press the Test/Cancel and Online/Offline buttons at the same
time and hold them down.
4. Turn the printer back on and release the Test/Cancel and
Online/Offline when the Online indicator comes on.
If upon powering up, the printer error light is still on, contact
your QMS vendor.
NOTE: Pressing both the Test/Cancel button and the
On-line/Offline button restores the printer to its
factory defaults.
Preventing Jams
There are several things you can do to either eliminate or drastically
reduce the number of paper jams occurring.
■ The printer must always be placed on a level surface.
■ Your paper, envelopes, labels, and overhead
transparencies must meet the guidelines set for the printer
in appendix B, “Technical Specifications.”
If you have problems with double feeding, remove the paper
from the tray and fan the edges. The sheets may be sticking
together.
■ Print media must be stored away from moisture and
humidity.
■ Many manufacturers place an arrow on the end of the wrap
around the paper that indicates which side should be used
for printing. If you have problems and cannot determine
which side of the paper should be printed, remove the paper
Chapter 7
Troubleshooting Printer Problems 7-5