User`s guide

■ Is the interface configuration on your host correct? See the
Getting Started Guide or chapter 8, “Printer/Host
Communication.”
■ Print a test configuration page from the display panel. If
you are using the serial interface, is the baud rate (speed of
data transmission) of the printer, the computer and your
software application program the same? See chapter 8
“Printer/Host Communication.”
■ If you still cannot identify the problem, contact your QMS
vendor.
4. Is the printer printing garbage output or not printing at all when
in ESP mode?
■ Reconfigure the port to which you want to print to the
specific printer language of the file you are trying to print.
See chapter 3, “Selecting Printer Languages” for
instructions or use the PS Executive Series Utilities to
change emulations.
■ If a PostScript file prints straight code while in ESP mode,
increase the emulation timeout with the PS Executive
Series Utilities.
■ If you continue to have problems with the ESP mode
selecting printer language, contact your QMS vendor.
Active Light
After warming up, if the Active indicator stays on, two problems
may exist. If you are downloading additional typefaces, too many
can overload the printer’s memory causing the printer to reset. If
Chapter 7
Troubleshooting Printer Problems 7-3