User`s guide

2. Can you print a test configuration page using the following
procedure?
a. If the Online indicator light is on, press the Online/Offline button
to take the printer offline.
b. Press the Test/Cancel button.
c. Press the Online/Offline button to put the printer back online.
In a few seconds, two pages print. The first page is the test
configuration page (the second is the cleaning sheet.) This test
page gives a complete report on the printer’s current status.
YES - Go to question 3.
NO - Check the following:
■ Is the printer offline before you try to perform a self test?
It should be.
■ Does the standard tray have paper? If out of paper, the
Paper Out indicator should be lit.
■ Is the method of tray delivery configured correctly? See
chapter 4, “Printer Use.”
■ Is the printer paper path door closed securely?
■ Is there a paper jam? The Paper Jam indicator should be
lit. Go to the section called “Clearing a Paper Jam” later in
this chapter.
3. Is the printer receiving data from the computer? Check the
status of the Receiving indicator. If it blinks after sending the
file, the printer is receiving the data. If it is not
■ Is the online indicator on the display panel on?
Chapter 7
7-2 Troubleshooting Printer Problems