QMS magicolor WX User's Guide ® ® 1800444-001B
Trademarks The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, magicolor, and the QMS logo are registered trademarks of QMS, Inc. TrueType/Apple Computer, Inc. Windows/Microsoft Corporation.
Typographic Conventions The following typographic conventions are used in this manual: » Mixed-Case Courier Text you type, and messages and information displayed on the screen Mixed-Case Italic Courier Variable text you type; replace the italicized word(s) with information specific to your printer or computer UPPERCASE COURIER Information displayed in the printer message window lowercase italic Variable information in text UPPERCASE File and utility names ↵ Press the Enter key (PC) Note: Notes
Contents 1 Setup Introduction ..................................................................................1-2 Find a Good Location ..................................................................1-2 Unpack the Printer .......................................................................1-4 Check Shipment Contents ..........................................................1-6 Set up the Printer .........................................................................
2 Printing Configuring the Windows 95 Printer Driver .............................. 2-2 Setting the Printer Driver Defaults 2-2 Configuring the Printer Driver for the Current Print Job 2-3 Configuring Paper Options 2-4 Configuring Graphics Options 2-8 Configuring Color Options 2-11 Configuring the Windows NT 4.0 Printer Driver ..................... 2-14 Setting Document Defaults 2-14 Configuring the Printer Driver through the Windows NT 4.
Cancelling a Print Job ...............................................................2-56 3 Control Panel Introduction ..................................................................................3-2 About the Control Panel ..............................................................3-3 The Message Window 3-3 The Control Panel Indicators 3-3 The Function Keys 3-5 Printer Configuration ...................................................................
5 Maintenance Preventive Maintenance .............................................................. 5-2 General Tips for Extending Printer Life 5-2 Preventive Maintenance Procedures 5-2 About Consumables .................................................................... 5-3 Consumable Life 5-3 Ordering Consumables 5-4 Storing Consumables 5-4 Replacing Consumables .............................................................
7 Troubleshooting Miscellaneous Problems .............................................................7-2 Blank Pages ..................................................................................7-3 Only a Partial Page Prints ...........................................................7-3 Not All Pages Print .......................................................................7-4 Print Quality Problems ................................................................
B Technical Specifications Print Engine Specifications ........................................................B-2 Controller Specifications ............................................................B-3 Environmental Requirements .....................................................B-3 Print Media and Consumables ...................................................B-4 Printer Options ............................................................................B-4 Centronics Parallel Cable Specifications ...
1 Setup In This Chapter . . .
Introduction Introduction The QMS magicolor WX Print System uses advanced color laser technology to produce 300 and 600 dpi color and monochrome documents from PCs using Windows 95 or Windows NT. This chapter explains how to set up your QMS magicolor WX Print System for the first time and install the printer driver for either Windows 95 or Windows NT.
Find a Good Location n In an area that allows plenty of space for ventilation and maintenance access: 16"/40 cm 28"/70 cm 4"/10 cm 36"/90 cm Setup 1-3
Unpack the Unpack the Printer M WARNING! The printer weighs approximately 106 lbs (48 kg) without consumables. Do not attempt to lift the printer by yourself. ACHTUNG! Der Drucker hat ein Gewicht von ungefähr 48 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu transportieren. ▲ Caution: To prevent damaging your printer, you must remove all packing materials (explained below) before turning it on.
Unpack the Printer 2 Get someone to help you with this step: Use the strap handles provided (two on each side of the printer) to lift the printer from its carton and place it in a sturdy, level surface. Strap Handles Strap Handles 3 Remove the plastic wrap and all packing tape from the printer. 4 Remove the top cover and remove the packing material from inside the printer.
Check Shipment Check Shipment Contents In addition to the printer and this manual, the following items are included in your shipment. If any items are missing or damaged, contact your QMS vendor immediately. Don’t return any merchandise before contacting the vendor.
Set up the Printer Set up the Printer » Note: The illustrations accompanying the following procedures show the printer sometimes from the front and sometimes from the rear, depending on which view is best to show you the part we’re installing at the time. You don’t need to turn the printer while performing these procedures. Install the Developer and Toner Cartridges M WARNING! The developer and toner cartridge contain highly combustible powders; they should not be disposed of by burning.
Set up the Printer 2 Raise the two green latches and lower the cartridge into the slot closest to the back of the printer. It should snap into place. Color-Coded Tab Developer Cartridge Front View 3 Close the developer cartridge latches.
Set up the Printer 4 Grasp the tab on the top of the developer cartridge and pull the tab and attached clear tape straight up and out of the cartridge. Tab Tape Rear View 5 Remove the black toner cartridge from its protective bag. (Toner cartridges are color-coded on top.) 6 Hold the toner cartridge as shown and shake it horizontally. This distributes toner evenly inside the cartridge and helps ensure quality printing.
Set up the Printer 7 Install the toner cartridge on top of the developer cartridge. Hold and squeeze the toner cartridge across the center, and align the pins on the back side of the toner cartridge with the notches on the developer cartridge. Orient the cartridge so that the words on top are readable from the front of the printer. ▲ Caution: Never force a toner cartridge onto a developer cartridge, or you’ll damage the cartridges and the printer.
Set up the Printer 8 Hold the toner cartridge in place with one hand while you pull the tab straight up to remove the attached tape from the cartridge. Tab Rear View 9 Repeat steps 1-8 to load the remaining developer and toner cartridges in this order (from back to front): cyan, magenta and yellow.
Set up the Printer Remove the Pressure-Release Pieces 1 Pull up on the paper exit unit latch and then tilt the paper exit unit back and down to open it. Rear View 2 Use the two green separator latches to tilt the pawl unit back.
Set up the Printer 3 Open the green pressure-release lever on the end of the fuser unit. Pressure-Release Lever Rear View 4 Remove the two pressure-release pieces (one on each end of the fuser roller). Front View Pressure-Release Piece (left) Fuser Rollers Paper-Exit Unit Pressure-Release Piece (right) » Note: Store all of these pieces where you can easily access them if you ever need to relocate the printer or return it for service.
Set up the Printer 5 Close the pressure-release lever. Install the Cleaning Pad and Oil Bottle 1 Remove the cleaning pad and oil bottle from their protective bags. Cleaning Oil Bottle ▲ Caution: The fuser unit is an integral part of the color imaging process and is also very expensive to replace. The fuser life will be shortened or the fuser permanently damaged if the cleaning pad is not installed properly or if proper care is not taken to change the cleaning pad and oil bottle when needed.
Set up the Printer 2 Hold the cleaning pad by its tab and place the white side against the orange roller closest to the green felt strip. Align the center rib of the cleaning pad with the triangle mark on the green felt strip. 3 Keep the white side of the pad touching the orange roller closest to the green felt strip as you press the pad forward and down into the slot under the green felt strip. It’s in place when it clips securely into the slot with the white pad touching the orange roller.
Set up the Printer 4 Close the separator pawl unit: lower it onto the orange roller; then grasp the green separator latches with your thumbs and forefingers and push down with your fingers while pushing back with your thumbs to snap the unit into place. Front View Latches 5 Place a finger on the outer edge of the oil bottle retainer and push it in and up to open the spring latch.
Set up the Printer 6 Hold the oil bottle over its slot (spout-end down and label facing the printer’s front). Lower the bottle in place, making sure the spout is aligned with the pin in the fuser slot. The top of the bottle should be flush with the top of the fuser unit. Rear View 7 Close the oil bottle retainer, making sure the spring latch is securely in place. 8 Close the paper exit unit. If you have trouble closing it, make sure the separator pawl unit is completely closed (see step 4).
Set up the Printer Install the Waste Toner Pack 1 Remove the waste toner pack from its protective bag and assemble it. 2 Open the waste toner door (on the left side of the printer) by pushing the cover on the top-right corner. Rear View 3 1-18 Waste Toner Door Remove any tape inside the compartment.
Set up the Printer 4 Insert the pack into the printer until it fits securely. Make sure the pack is level and centered. Rear View 5 Tab Close the waste toner door.
Set up the Printer Install the OPC Belt Cartridge 1 Open the manual feed tray by pushing the top-right corner to release the spring latch. Front View Manual Feed Tray ▲ Caution: The OPC belt is extremely sensitive to bright light and direct sunlight. Do not remove the cartridge from its protective bag until you are ready to install it. Also, handle the belt cartridge carefully. The belt is extremely sensitive to hand oils and scratches, both of which will reduce print quality.
Set up the Printer 3 Remove the pressure release and tension release pin sets (one set on the left and one set on the right) from the OPC belt cartridge. The pressure release and tension release pins protect the belt and its cleaning blade by relieving tension during shipment. Save these pins to reinstall them if you need to ship the printer later.
Set up the Printer 4 Make sure the green handle on the end of the OPC belt cartridge is turned up (unlocked). 5 Slide the cartridge three-quarters of the way into the printer until the notches on each side of the bottom rest on the lip of the manual feed tray.
Set up the Printer 6 Remove the black light-shield paper from the OPC belt by pulling the tab on the front. Light-Shield Paper Front View 7 Firmly slide the cartridge the rest of the way into the printer until it snaps into place. It is in place when you can see the green arrows inside the metal frame of the printer. 8 Turn the green end-handle on the cartridge down to close it and lock the cartridge in place. 9 Close the manual feed tray.
Set up the Printer Fill the Paper Cassette 1 Pull the paper cassette out of the printer. Front View Note: Instructions are given here for loading and printing on letter- or A4-size paper. Chapter 2, “Printing,” contains instructions for printing on other media types and sizes. » 2 Make sure the size key slide on the back end of the cassette is set for letter- or A4-size media.
Set up the Printer 3 Load the paper (printing-side up) in the cassette. Note: For the best quality printouts, before you load paper in the cassette, look at the paper packaging to determine which is the printing side of the paper (an arrow points in the direction of the printing side on most packaging). Also, you should fan the paper (to prevent the sheets from sticking together). » For letterhead or preprinted media load the top-end first.
Set up the Printer Connect the Printer to Your PC and Plug It In 1 Connect the parallel port on the printer to the parallel port on the PC. Parallel Port If you’re replacing a printer already connected to a PC, you probably already have a parallel cable. If not, contact your QMS vendor or a local computer store. Also, see appendix B, “Technical Specifications,” for more information on PC-to-printer cabling. 2 ▲ Plug the printer into a grounded, surgeprotected, electrical outlet.
Set up the Printer plugged it in, the correct printer driver is automatically selected for you when you perform the following procedure. 1 If it’s on, shut down your PC in the usual way. 2 Turn on the main power switch on the back of the printer, and then turn on the power switch at the front of the printer (press in the button). Note: There are two power switches on your printer, a main switch on the back and a remote switch (for convenience) on the front.
Set up the Printer 3 When prompted, choose either My Computer or Network Printer to identify how the printer is attached to your workstation. (My Computer means Local Printer.) Then choose Next. 4 When prompted, select the appropriate port to use with the printer. Then choose Next. 5 When prompted to select a manufacturer and model of printer, choose Have Disk. 6 In the Install from Disk dialog box, type the full pathname of the directory in which the QMS Windows NT 4.
Register the Printer 11 Choose Next. 12 When asked if you would like to print a test page, choose either Yes or No, and then choose Finish. The Windows NT 4.0 printer driver installs, and then the Windows desktop appears. Register the Printer QMS is committed to developing printers that offer you flexible, efficient solutions, so we’re interested in knowing how you plan to use your printer. Please register now. To register by mail, fill out and send in your warranty card.
2 Printing In This Chapter . . .
Configuring the Windows 95 Printer Driver Configuring the Windows 95 Printer Driver » Note: This section explains how to configure the QMS magicolor WX printer driver in Windows 95. The following section explains how to configure the QMS magicolor WX printer driver in Windows NT 4.0. Setting the Printer Driver Defaults 1 From the Windows 95 Start menu choose Settings. Then choose Printers.
Configuring the Windows 95 Printer Driver 4 n Paper—Allows you to provide information about the type and location of the media you want to print on. See “Configuring Paper Options” on page 2-4. n Graphics—Allows you to provide information how the text and images in your job will be printed. See “Configuring Graphics Options” on page 2-8. Make your selections, and then choose OK to save your changes and return to the Printers window.
Configuring the Windows 95 Printer Driver 4 Make your selections, and then choose the OK button to return to the Print or Print Setup dialog box. Configuring Paper Options The Paper tab allows you to provide information about the type and location of the media you want to print on. Each option and button is explained in detail in this section.
Configuring the Windows 95 Printer Driver Paper Size Purpose Sets the media size. Choices Size Inches Millimeters A4 8.27 x 11.69 210.00 x 297.00 Executive 7.25 x 10.50 185.00 x 267.00 Legal 8.50 x 14.00 215.90 x 355.60 Letter 8.50 x 11.00 215.90 x 279.40 Envelope* 8.66 x 4.33 220.00 x 110.00 #10 Envelope** 9.50 x 4.125 241.30 x 104.
Configuring the Windows 95 Printer Driver Paper Source Purpose Sets the input source (cassette/tray/bin) from which print media is pulled into the printer Choices Lower Tray—The optional lower media cassette Manual Feed—The manual feed tray Printer Default—The tray or cassette chosen through the Tray Select Key on the printer control panel Upper Tray—The standard media cassette Default Upper Tray Media Choice Purpose Sets the type of media to be printed Choices Standard—For printing on normal weig
Configuring the Windows 95 Printer Driver Copy Count Purpose Sets the number of copies to be printed. Choices 1-99 Default 1 Notes This scroll box is available only when you’re setting the printer driver defaults. If you’re configuring the printer for the current print job, set the number of copies in the Print dialog box. About... Button The About... button displays the version number of the printer driver.
Configuring the Windows 95 Printer Driver Configuring Graphics Options The Graphics tab allows you to provide information how the text and images in your job will be printed. Each option and button is explained in detail in this section.
Configuring the Windows 95 Printer Driver Resolution Resolution is the measurement of the dots per inch (dpi) at which your documents are printed. Your printer is capable of printing at 300 and 600 dpi. For jobs in which print speed is more important than print quality, you might want to select 300 dpi. But for pages requiring the best quality your printer can provide, set the printer resolution to 600 dpi.
Configuring the Windows 95 Printer Driver Dithering Dithering, a technique for placing dots, allows the printer to create halftones, in which areas of print appear to contain many different values and densities and thus simulate a full range of colors. Purpose Sets the dither pattern.
Configuring the Windows 95 Printer Driver Restore Defaults Button The Restore Defaults button allows you to reset all of the selections on the Paper tab to their default settings. Apply and OK Buttons The Apply button allows you to save your changes and continue working in the Properties window, while the OK button allows you to save your changes and exit from the Properties window. Cancel Button The Cancel button allows you to cancel your changes and exit from the Properties window.
Configuring the Windows 95 Printer Driver Color Control Purpose Select between monochrome and color printing Choices Print in black and white only Print in color without image color matching Print in color with image color matching on the host (see “Notes”) Default Print in color without image color matching (see “Notes” Notes The “Print in color with image color matching on the host” option is not currently in effect.
Configuring the Windows 95 Printer Driver Restore Defaults Button The Restore Defaults button allows you to reset all of the selections on the Graphics—Color window to their default settings. OK Button The OK button allows you to save your changes and exit from the Graphics—Color window. Cancel Button The Cancel button allows you to cancel your changes and exit from the Graphics—Color window.
Configuring the Windows NT 4.0 Printer Driver Configuring the Windows NT 4.0 Printer Driver » Note: This section explains how to configure the QMS magicolor WX printer driver in Windows NT 4.0. The previous section explains how to configure the QMS magicolor WX printer driver in Windows 95. Setting Document Defaults Note: Any changes made here apply to all new documents; however, any changes made through your application will override these settings.
Configuring the Windows NT 4.0 Printer Driver Configuring the Printer Driver through the Windows NT 4.0 Start Menu 1 From the Windows NT Start menu choose Settings. Then choose Printers. 2 In the Printers window, select the QMS magicolor WX. 3 From the File menu, choose Properties. The QMS magicolor WX 1Properties window displays. This window contains the following six tabs: General, Ports, Scheduling, Sharing, Security, and Device Settings.
Configuring the Windows NT 4.0 Printer Driver n 3 Advanced—In addition to the Page Setup options, this tab allows you to provide information about resolution, halftone color adjustment, media, and metafile spooling. For information on setting these options, see “Configuring Advanced Options” on page 2-20. Make your options selections, and then choose the OK button to return to the Print or Print Setup dialog box.
Configuring the Windows NT 4.
Configuring the Windows NT 4.0 Printer Driver Paper Size Purpose Sets the media size. Choices Size Inches Millimeters A4 8.27 x 11.69 210.00 x 297.00 A4 Small 8.27 x 11.69 210.00 x 297.00 Com 10 9.50 x 4.125 241.30 x 104.78 DL 8.66 x 4.33 220.00 x 110.00 Envelope #10 9.50 x 4.125 241.30 x 104.78 Envelope DL 8.66 x 4.33 220.00 x 110.00 Executive 7.25 x 10.50 185.00 x 267.00 Legal 8.50 x 14.00 215.90 x 355.60 Letter 8.50 x 11.00 215.90 x 279.40 Letter Small 8.50 x 11.
Configuring the Windows NT 4.0 Printer Driver Paper Source Purpose Sets the input source (cassette/tray/bin) from which print media is pulled into the printer. Choices Lower Tray—The optional lower media cassette Manual Feed—The manual feed tray Printer Default—The tray or cassette chosen through the Tray Select key on the printer control panel Upper Tray—The standard media cassette Default Upper Tray Copy Count Purpose Sets the number of copies to be printed.
Configuring the Windows NT 4.0 Printer Driver OK Button The OK button allows you to save your changes and exit from the Document Properties window. Cancel Button The Cancel button allows you to cancel your changes and exit from the Document Properties window.
Configuring the Windows NT 4.
Configuring the Windows NT 4.0 Printer Driver Paper Size Branch Paper/Output Purpose Sets the media size. Choices Size Inches Millimeters A4 8.27 x 11.69 210.00 x 297.00 A4 Small 8.27 x 11.69 210.00 x 297.00 Com 10 9.50 x 4.125 241.30 x 104.78 DL 8.66 x 4.33 220.00 x 110.00 Envelope #10 9.50 x 4.125 241.30 x 104.78 Envelope DL 8.66 x 4.33 220.00 x 110.00 Executive 7.25 x 10.50 185.00 x 267.00 Legal 8.50 x 14.00 215.90 x 355.60 Letter 8.50 x 11.00 215.90 x 279.
Configuring the Windows NT 4.0 Printer Driver Orientation Branch Paper/Output Purpose Sets the orientation (printing direction) of the print media. Choices Portrait—Printing across the narrow width of the page. Landscape—Printing across the length of the page. Default Portrait Paper Source Branch Paper/Output Purpose Sets the input source (cassette/tray/bin) from which print media is pulled into the printer.
Configuring the Windows NT 4.0 Printer Driver Choices 600 dots per inch Color—For printing color documents at 600x600 dpi Default 600 dots per inch Color Color Appearance Branch Graphic Purpose Selects between gray scale and color printing. Choices Gray Scale—Print in black and white only Color—Print in color Default Color Halftone Color Adjustment See “Configuring Halftone Color Adjustments” on page 2-26. Media Branch Document Options Purpose Sets the type of media to be printed.
Configuring the Windows NT 4.0 Printer Driver Metafile Spooling Branch Document Options Purpose Sets the format in which printing information is stored while a print job is waiting. Choices Off—Turns off metafile spooling. On—Turns on metafile spooling. Default On Notes Generally, EMF (Metafile Spooling on) format frees up your program because it is smaller and doesn’t depend on what kind of printing device you have.
Configuring the Windows NT 4.0 Printer Driver Configuring Halftone Color Adjustments Halftone Color Adjustment is the first subbranch under the Document Options branch. When Halftone Color Adjustment is selected, the Halftone Color Adjustment window displays. Each option and button on this window is explained in detail in this section.
Configuring the Windows NT 4.0 Printer Driver Contrast Purpose Sets the difference between dark and bright areas in your picture. Range -100 (darkest) to +100 (brightest) Default 0 Brightness Purpose Sets the intensity of the light in your picture. Range -100 (darkest) to +100 (lightest) Default 0 Color Purpose Sets the saturation of color in your picture. Range -100 (gray scaled) to +100 (full color) Default 0 Tint Purpose Sets the hue in your picture.
Configuring the Windows NT 4.0 Printer Driver Dark Picture Purpose Adjusts images that are too dark. Choices Unchecked—Does not adjust image. Checked—Lightens the colors in the image. Default Unchecked Notes Adjusting for overexposure can restore details lost due to a lack of contrast. Negative Purpose Sets image to positive or negative. Choices Unchecked—Does not adjust Image. Checked—Inverts the colors in the image.
Configuring the Windows NT 4.0 Printer Driver Illuminant Purpose Adjusts for conditions under which an image is viewed. Choices 1: Device’s Default 2: Tungsten Lamp 3: Noon Sunlight 4: NTSC Daylight 5: Normal Print 6: Bond Paper Print 7: Standard Daylight 8: Northern Daylight 9: Cool White Lamp Default Device’s Default Input RGB Gamma The Red, Green, and Blue input gamma corrections work either independently or together.
Configuring the Windows NT 4.0 Printer Driver Notes Adjust the scroll bars to the left to increase brightness and to the right to decrease brightness. If the Red, Green, and Blue check boxes are all left unchecked, the Red, Green, and Blue scroll bars will adjust independently. If any two check boxes are checked, the corresponding scroll bars adjust together. If all three check boxes are checked, all three scroll bars adjust together. Checking the Linear=1.
Configuring the Windows NT 4.0 Printer Driver Picture Check Boxes Purpose Set various attributes of the test picture. Choices View—When checked, displays a test picture. Maximize—When checked, maximizes the test picture to full screen. Click the right mouse button to hide/unhide the Halftone Color Adjustment dialog box. Palette—When checked, displays a color palette based on the colors in the test picture.
Configuring the Windows NT 4.0 Printer Driver Open... Button The Open... button allows you to open a graphic file so that you can see how your changes affect color. A standard Windows NT File Open dialog with a Select a Test Picture prompt will display. Save As... Button The Save As... button saves the graphic file you have opened. Saving the file saves the changes you have made to size, orientation, and color for the graphic.
Configuring the Windows NT 4.
Configuring the Windows NT 4.0 Printer Driver Upper Paper Tray, Manual Paper Feed, Lower Paper Tray, and Printer Default These items are subbranches to Form To Tray Assignment. If they are not displayed, click the “+” sign before Form To Tray Assignment. Purpose Set form (media size) to tray assignment. Choices Size Inches Millimeters A4 8.27 x 11.69 210.00 x 297.00 A4 Small 8.27 x 11.69 210.00 x 297.00 Com 10 9.50 x 4.125 241.30 x 104.78 DL 8.66 x 4.33 220.00 x 110.00 Envelope #10 9.
Configuring the Windows NT 4.0 Printer Driver Halftone Setup Selecting the Halftone Setup branch of the Device Settings tab causes the Device Color / Halftone Properties dialog box to display. Each option and button is explained in detail in this section. Using the Device Color / Halftone Properties Dialog Box QMS has carefully set the default values of the parameters in the Device Color / Halftone Properties dialog box to provide optimum color performance with the magicolor WX.
Configuring the Windows NT 4.0 Printer Driver ments. If, through the use of the Device Color / Halftone Properties dialog box, you reach an impasse in your color adjustments, use the Default button to return the parameters to their default values. Halftone Pattern Purpose Specifies the cell size for the pattern.
Configuring the Windows NT 4.0 Printer Driver Notes Setting the pixel diameter adjusts the prints density. Pixel diameters can be measured either in inches or as relative percentages. You can also specify that the halftone driver should use a pixel size based on the print resolution. The mode value or name appears to the left of the scroll bar and changes as you scroll. In the inch mode, you adjust the pixel diameter based on the real pixel size. The displayed size is shown in fractions of an inch.
Configuring the Windows NT 4.0 Printer Driver Primary Colors CIE (x,y) Chromaticity Coordinate Purpose Adjusts colors based on CIE color system Range x: 0.0010-0.8000 y: 0.0010-0.8500 Default Red: x=0.6810, y=0.3050 Green: x=0.2260, y=0.6550 Blue: x=0.1810, y=0.0500 White: x=0.3324, y=0.3474 Notes The CIE (International Commission on Illumination) color system defines color in terms of luminance, hue, and saturation.
Configuring the Windows NT 4.0 Printer Driver Primary Dye Concentrations (C=Cyan, M=Magenta, Y=Yellow) Purpose Corrects printing-dye color. Range 0.00%-90.00% Defaults 0 Notes Use this to correct printing-dye color (cyan, magenta, yellow) by correcting the percentage of other colors present in the process colors. For example: if the sky blue in your graphics is too purple, you may want to correct the color by increasing the amount of magenta in the cyan.
Printing on a Network Printing on a Network Sharing Your Printer with Others for Windows 95 Users » Note: This section explains how to configure the QMS magicolor WX printer driver in Windows 95 for sharing. The following section explains how to configure the QMS magicolor WX printer driver in Windows NT 4.0 for sharing. Before you can let other people print to your printer, you have to set it up as a shared printer. Use the following instructions: 1 From the Windows 95 Start menu choose Settings.
Printing on a Network 6 In the Share Name box type a name for the printer. You’ll use this name and the PC’s name to identify the printer. 7 If you want to, in the Comment box type a location or other description. This will help others locate and identify your printer. 8 If you want to limit the use of your printer to only a certain group of people, in the Password box type a password. 9 Choose the OK button.
Printing on a Network 6 In the Share Name edit box, type the name of the printer. This is the name displayed when your PC is connected to the printer. 7 If you’re sharing your printer with a Windows NT 4.0 workstation, choose OK and skip to step 8. If you’re sharing your printer with a Windows 95 workstation, perform this step. a In the Alternate Drivers list box, select the Windows 95 operating system and choose OK.
Printing on a Network Note: When connected to a Windows NT 4.0 server, the QMS magicolor WX printer driver is automatically downloaded to any requesting client PC that is running Windows 95 or Windows NT 4.0 as illustrated below. » *Server PC Windows NT 4.0 **Client PC WX printer driver is automatically downloaded to all requesting clients. **Client PC QMS magicolor WX Printer **Client PC *WX printer driver must be installed on server. **Client PCs supported are Windows 95 and Windows NT 4.
Refilling the Media Cassette 5 Print to this printer just as if it were connected directly to your PC. Refilling the Media Cassette Use the following procedure to refill the standard or optional media trays. 1 Pull the paper cassette out of the printer.
Refilling the Media Cassette 2 Make sure the size key slide on the back end of the cassette is set for letter- or A4-size media. EX 3 » LT A4 LG Load the media (printing-side up) in the cassette. Note: For the best quality printouts, before you load media in the cassette, look at the packaging to determine which is the printing side of the (an arrow points in the direction of the printing side on most packaging). Also, if you're printing on paper, fan it to prevent the sheets from sticking together.
Refilling the Media Cassette For letterhead or preprinted media load the top-end first. Make sure the paper lies flat and does not exceed the upper-limit mark on the cassette for paper or foil (transparencies). Paper Foil 4 2-46 Adjust the paper guides on each side and on the trailing edge of the media so that they rest lightly against the media without causing it to buckle.
Using the Manual Feed Tray 5 Slide the filled cassette into the printer until it snaps firmly into place and is flush with the front of the printer. Front View Note: Make sure that in the printer driver you select the media type (paper or transparency) you have in the cassette, or print quality could degrade. » Using the Manual Feed Tray You can feed a single sheet at a time to the printer using the manual-feed tray.
Using the Manual Feed Tray 3 Open the manual-feed tray by lightly pressing on the top-right corner to release the spring latch. 4 Move the paper guides on the manual feed tray to fit the size of the chosen media. 5 Insert a single sheet of media, printing side up, with the top edge leading into the printer, in the manual feed tray until it reaches the rear of the tray inside the printer and lies flat. The media wrapping should indicate which is the printing side.
Printing on Different Types of Print Media 6 Through your application, print your document. Printing on Different Types of Print Media Printing Transparencies 1 See “Refilling the Media Cassette” on page 2-44 or “Using the Manual Feed Tray” on page 2-47 for information on loading transparencies. 2 Use the Windows 95 printer driver to select transparency printing (see “Media Choice” on page 2-6) and any other printing options you want. 3 Send your job.
Printing on Different Types of Print Media Printing on Letterhead or Other Preprinted Media Print letterhead or other preprinted media the same way labels are printed. Make sure you place the media printing-side up with the letterhead edge feeding into the printer first. Printing on 3-Hole or Other Pre-punched Media Print 3-hole or other pre-punched media the same way labels are printed. Make sure you place the media printing-side up with the top edge feeding into the printer first.
More About Print Media More About Print Media Your print quality depends in large part on the quality of the media. You can get sharper contrast on printed pages by using special laser printer media, which is available from a variety of manufacturers. This paper is thicker, smoother, and whiter than copier paper and gives your page a more professional appearance. The printer accommodates plain or laser paper, transparencies, and labels.
More About Print Media Imageable Regions* Size A4 A4 small Executive Legal 1-Color*** Legal 4-Color*** Letter Letter small Note Envelope** #10 Envelope** Inches 7.87 x 11.30 7.87 x 11.30 6.89 x 10.12 8.11 x 13.61 8.11 x 11.7 7.87 x 11.30 7.87 x 11.30 7.87 x 11.30 8.35 x 4.09 9.19 x 3.89 Margins* Size A4 A4 small Executive Legal 1-Color*** Legal 4-Color*** Letter Letter small Note Envelope** #10 Envelope** Top 5 mm 5 mm 5 mm 0.2" 0.2" 0.2" 0.2" 0.2" 3 mm 0.12" Millimeters 200.00 x 287.00 200.00 x 287.
More About Print Media About Imageable Regions and Margins The imageable region of each media size is smaller than the size of the media. The imageable region is subject to hardware limits (physical page size and margins required by the print engine). As you set page margins in your application, remember they must be equal to or less than the imageable regions specified for the page size you’re using.
More About Print Media Print Media Types, Weights, and Recommended Brands Media Type Weight in g/m2 Weight in lb Brand Plain Paper 2 60 to 90 g/m 16 to 24 lb Xerox 4024 Laser Paper 60 to 90 g/m2 16 to 24 lb Hammermill Laser Print (White) up to 43 lb N/A Thick Stock up to 163 g/m2 (manual feed only) Transparencies 138 to 146 g/m2 36.7 to 38.8 lb 3M PP2500, Xerox 3R 2780, Xerox 3R 3117 Labels 156 to 170 g/m2 41.5 to 45.
Preventing Media Jams Preventing Media Jams Some printer problems are caused by improper handling of media or use of the wrong media and consumables. The following section provides information about correctly handling media and preventing jams. Several things you can do to reduce print media jamming in your printer are n Set the printer driver for the print media type and size currently in the cassette. (See “Configuring the Windows 95 Printer Driver” on page 2-2 or “Configuring the Windows NT 4.
Cancelling a Print Job Preventing Envelope Jams To prevent envelope jams n Keep envelopes in their original box to protect them until they’re used. Don’t use damaged envelopes. n Store envelopes in a low-humidity environment. n Use only the envelope types specified in “Print Media Types, Weights, and Recommended Brands” on page 2-54. Don’t use envelopes with windows.
3 Control Panel In This Chapter . . .
Introduction Introduction The control panel, located on the front of the printer, has two functions: n It alerts you to the printer’s current status, including any error needing your attention n It allows you to configure several printer features The control panel consists of a message window, eight LED indicators, and eight keys. Each of these is discussed in the following sections.
About the Control Panel About the Control Panel The Message Window The 2-line, 32-character message window provides 2 functions: n It displays status and error information. See chapter 7, “Troubleshooting,” for an annotated list of status and error messages. n It displays configuration options. Configuration is discussed later in this chapter. Messages and configuration options can be displayed in 4 languages. The Control Panel Indicators Several LED indicators provide printer status information.
About the Control Panel Blinking—The printer is receiving data from the PC. On—An error message is displayed in the message window. On—The standard paper cassette is selected through the printer driver or the Tray Select key. On—The optional, lower paper cassette is selected through the printer driver or the Tray Select key. On—Manual feed is selected through the printer driver or the Tray Select key. On—The media in the active cassette has been defined in the printer driver to be paper .
About the Control Panel The Function Keys The printer control panel has 8 function keys. Several keys allow you to cancel print jobs and configure the printer. Other keys are provided to allow you to upgrade your printer to a fully networkable, department color print system, the QMS magicolor CX. Contact your QMS vendor for specifications and purchase information. » Note: When you're in configuration mode (that is, if you have entered the menu by pressing the Menu key), the printer ignores the Cancel key.
Printer Configuration If the printer is on line (the Online LED is lighted) press the Cancel key to cancel the page currently printing. To cancel the entire print job, use the printer driver. If the printer is off line and you’re in the configuration menu, press the Cancel key to exit from the configuration menu without saving any selections. Press the Menu key to enter the printer’s configuration menu. Press this key to save configuration options. The “Copy” portion of the key is not used.
Printer Configuration The Configuration Menu Online/ Offline SET ENERGY SAVE DISPLAY LANGUAGE TIME OUT = 15 MIN ENGLISH TIME OUT = 30 MIN GERMAN TIME OUT = 45 MIN FRENCH TIME OUT = 1 HR ITALIAN TIME OUT = 2 HR SPANISH TIME OUT = NONE DUTCH Control Panel 3-7
Printer Configuration Accessing the Configuration Menu To access the configuration menu, make sure the printer is idle (IDLE displays in the message window), then press the Online/Offline key to take the printer off line (the Online indicator is not lighted), and finally press the Menu key. For example, the following table shows how to use control panel keys to access the printer configuration menu. Press the control panel keys in the order shown.
Printer Configuration For example, the instructions below show how to change the Set Energy Save default menu from Time Out = 1 Hr to Time Out = 45 Min. Press this to... key The message window reads... Online/ Offline Turn off the Online indicator and ready the printer for configuration. Menu Access the Display Language menu.* DISPLAY LANGUAGE ENGLISH Menu Advance to the Set Energy Save menu. SET ENERGY SAVE TIME OUT = 1 HR Previous Move to the Time Out = 45 Min option.
Printer Configuration Setting Energy Conservation The QMS magicolor WX Print System is Energy Star compliant. The Set Energy Save menu allows you to specify whether the printer changes to a low-power state (the engine remains on, but the fuser turns off) after the printer is inactive for a specified length of time. When a print job is received, the printer returns to normal power with 90 seconds.
4 Printer Options In This Chapter . . .
Available Options and Accessories Available Options and Accessories The following options are available for your printer. Contact your QMS vendor for purchase information. Envelope Cassette 30-envelope cassette; can be used in the standard mediacassette slot or the optional sheet feeder. magicolor CX Upgrade Upgrade to a fully networkable workgroup color print system. Contact your QMS vendor for specifications purchase information.
Sheet Feeder M WARNING! Your printer weighs approximately 106 lbs (48 kg) without consumables. Be sure to have help when lifting and moving it. If consumables are installed, be sure to keep the printer level when moving it to prevent accidental spills. ACHTUNG! Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca. 48 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu transportieren.
Sheet Feeder 3 Install the two small metal brackets using the following procedure: a Align one of the metal brackets with the outside of the metal post on the front right side of the sheet feeder. Make sure the holes on the post and bracket are centered and that the flange on the bottom of the bracket goes into the slot on the post. b Attach the bracket to the post using one of the two small metal screws that came with the sheet feeder.
Sheet Feeder 4 Snap the plastic brackets onto the appropriate corners of the sheet feeder. The inside corner of each bracket is labeled to indicate which corner of the sheet feeder it fits in. These brackets also have small rims on the bottom that fit inside the edges of the sheet feeder. Rear Left Rear Right Front Left Front Right (Top View) The sheet feeder is now installed. See chapter 2, “Printing,” for information on handling media and filling cassettes.
The Envelope Cassette The Envelope Cassette You can purchase an envelope cassette from your QMS vendor. The envelope cassette holds up to 30 24-lb (90 g/m2) Com 9 and Com 10 envelopes (called #9 and #10 envelopes in the printer driver). They should be the top-flap type with pre-folded sealing flaps. The leading edge (the edge that feeds into the printer) must be thin and well creased.
The Envelope Cassette 2 » On the envelope cassette, open the stacker arm and set the side and rear envelope stackers to the correct envelope size. Note: DL is the same as Com 9, and #10 is the same as COM 10.
The Envelope Cassette 3 Set the envelope-size key to the correct envelope size. 4 Lift the stacker arm and load 30 or fewer envelopes printingside up, so that the flap side will be on the left when the envelope is pulled into the printer. Flap Side 5 4-8 Lower the stacker arm.
The Envelope Cassette 6 Slide the envelope cassette into the printer. 7 Make sure you select the correct envelope size through your software driver when printing.
Removing and Replacing the Controller Board Removing and Replacing the Controller Board ▲ Caution: It's very important to protect the controller board from electrostatic damage while performing this task. If an anti-static wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off).
Removing and Replacing the Controller Board 3 Pull the controller board straight out and lay it on a flat surface. Replacing the Controller Board ▲ Caution: The following instructions are written for advanced users. Do not attempt this procedure if you have no experience working with circuit boards. 1 Reinsert the controller board making sure it’s properly seated in its connectors.
Removing and Replacing the Controller Board 4-12 2 Tighten the two mounting screws. 3 Reconnect all interface cables and the power cord, and then turn on the printer.
Single In-Line Memory Modules (SIMMs) Single In-Line Memory Modules (SIMMs) The QMS magicolor WX Print System comes standard with 4 MB of DRAM. However, you can use the 2 SIMM connectors on the controller board to upgrade the printer to 32 MB. 1 Follow the instructions in “Removing the Controller Board” on page 4-10, being careful to discharge electrostatic buildup before you begin. 2 Turn the controller board so that the side where the SIMMs are located is closest to you.
Single In-Line Memory Modules (SIMMs) 3 If necessary, remove the currently installed SIMM(s). Pull the latch on each side of the SIMM connector outward using your thumbs. Tilt the SIMM forward and lift it out of the connector.
Single In-Line Memory Modules (SIMMs) 4 Insert the new SIMM(s) into the appropriate connector(s): n If you’re installing 2 SIMMs, install the first one in Bank 1 and the second in Bank 0. n If you’re installing only 1 SIMM, install it in Bank 0. Position the SIMM at a 60° angle to the controller board, with the notch on the right side and the bottom edge in the connector. Then pull the SIMM towards you to a 90° angle until you feel it fit into place behind the clips on either side of the connector.
Updating System Software Updating System Software » Note: The following procedure applies to both Windows 95 and Windows NT 4.0. The system software in your printer is stored in flash memory. This allows you to update the system software without opening up the printer and installing new PROMs. Updated system software allows you to take advantage of future enhancements to the printer. 1 If necessary, connect the printer to the PC’s parallel port. 2 Turn on the PC and the printer.
Updating the Windows 95 Printer Driver Note: As the printer reboots, watch the message window for a MEMORY INSTALLED x MEG VER x.x message. This message verifies the amount of memory currently installed in the printer and identifies the current version number of the system software. » Troubleshooting If the message DOWNLOAD ERROR PRESS CANCEL appears in the printer’s message window during the downloading process, do the following: 1 Press the Cancel key on the printer’s control panel.
Updating the Windows 95 Printer Driver 4 From the File menu choose Delete. 5 If it’s installed, select the QMS magicolor WX Monochrome printer driver in the Printers window. 6 From the File menu choose Delete. 7 Shut down your PC in the usual way. 8 Turn on the main power switch on the back of the printer, and then turn on the power switch at the front of the printer (press in the button).
Updating the Windows NT 4.0 Printer Driver Updating the Windows NT 4.0 Printer Driver » Note: This section explains how to update the QMS magicolor WX printer driver in Windows NT 4.0. The previous section explains how to update the QMS magicolor WX printer driver in Windows 95. 1 From the Windows NT 4.0 Start menu choose Settings. 2 Choose Printers. 3 Select the QMS magicolor WX printer driver in the Printers window. 4 From the File menu, choose Delete.
5 Maintenance In This Chapter . . .
Preventive Maintenance Preventive Maintenance General Tips for Extending Printer Life n Don’t place anything on the top of the printer. n Keep the output levels in the top cover at 150 sheets or less, depending upon the type of media. If media stacks too high, you may experience trouble with paper jams and excessive curl. n If you’re not going to use the printer for an extended period of time, unplug the power cord from the power source outlet and close the manual feed tray.
About Consumables About Consumables Consumable Life Toner Cartridges Black Cyan, Magenta, Yellow 5,000 pages 3,000 pages Developer Cartridges Black Cyan, Magenta, Yellow 30,000 pages 15,000 pages Oil Bottle and Cleaning Pad The first oil bottle and cleaning pad will last approximately 1,500 pages. After that, they will last approximately 3,000 pages.
About Consumables Ordering Consumables In the US, call (800) 777-7782 to order consumables. In other countries, see appendix A, “QMS Customer Support,” for the phone numbers of the QMS office nearest you. Choosing the right consumables for your QMS magicolor WX will not only increase its reliability and performance, but also minimize the risk of damage.
Replacing Consumables Replacing Consumables » Note: Dispose of toner and developer cartridges in a safe manner, meeting all local and federal regulations. Also, you should handle only one color of toner and developer at a time to avoid contaminating other colors. Use a toner vacuum to clean up powder spills in the printer, if necessary.
Replacing Consumables 2 Remove the old toner cartridge. Hold it across the center, squeezing the sides to loosen the pins on the back side from the developer cartridge notches. Then, lift the toner cartridge straight up and out of the printer. Dispose of it according to laws in your area. Toner Cartridge Rear View 3 Remove the new toner cartridge from its protective bag. 4 Hold the toner cartridge as shown and shake it horizontally.
Replacing Consumables 5 Install the toner cartridge on top of the developer cartridge. Hold and squeeze the toner cartridge across the center, and align the pins on the back side of the toner cartridge with the notches on the developer cartridge. Orient the cartridge so that the words on top are readable from the front of the printer. ▲ Caution: Never force a toner cartridge onto a developer cartridge, or you’ll damage the cartridges and the printer.
Replacing Consumables 6 Hold the toner cartridge in place with one hand while you pull the tab straight up to remove the attached tape from the cartridge. Tab Rear View 5-8 7 Make sure the print density dial for the changed toner cartridge is in the default (center) position. 8 Replace the printer's top cover.
Replacing Consumables Replacing a Developer Cartridge 1 Remove the top cover. 2 Remove the toner cartridge that’s on top of the developer cartridge you need to replace. Hold it across the center, squeezing the sides to loosen the pins on the back side from the developer cartridge notches. Then, lift the toner cartridge straight up and out of the printer.
Replacing Consumables 3 Set the toner cartridge aside. Place it on a level surface on a large sheet of paper to catch loose residue. 4 Lift up the green latches at each end of the developer cartridge and release the cartridge from its pressing back on the latches behind the cartridge while pulling forward on the cartridge. The securing latches are color coded (black, cyan, magenta, or yellow) to the color of the developer cartridge.
Replacing Consumables 5 Remove the developer cartridge from the printer, being careful not to spill any of the developer material. Dispose of it according to laws in your area.
Replacing Consumables 6 Remove the new developer cartridge from its protective bag, lift up the green latches, and lower it into the appropriate slot. It should snap into place.
Replacing Consumables 7 Close the developer cartridge latches. Rear View 8 Grasp the tab on the top of the developer cartridge and pull the tab and attached clear tape straight up and out of the cartridge.
Replacing Consumables 9 Replace the toner cartridge that you removed in step 2. 10 Replace the printer's top cover. Replacing the OPC Belt Cartridge » Note: You may want to clean the paper guide and the register and paper exit rollers at this time also. They should be cleaned every 20,000 copies or 12 months, whichever comes first. See “Cleaning the Rollers” on page 5-34. ▲ Caution: The OPC belt is extremely sensitive to bright light and direct sunlight.
Replacing Consumables 1 Open the manual feed tray by pushing the top-right corner to release the spring latch. Front View Manual Feed Tray 2 Lift the green handle of the old OPC belt cartridge up to unlock it and pull the cartridge straight out of the printer, and discard it.
Replacing Consumables 3 Remove the new OPC belt cartridge from its protective bag and remove the pins from both sides of the cartridge. Note: Save the protective bag to use if you take the cartridge out of the printer, and save the pins to reinstall if you need to store or move the printer later.
Replacing Consumables 5 Remove the black light-shield paper from the OPC belt by pulling the tab on the front. Light-Shield Paper Front View 6 Firmly slide the cartridge the rest of the way into the printer until it snaps into place. It is in place when you can see the green arrows inside the metal frame of the printer. 7 Turn the green end-handle on the cartridge down to close it and lock the cartridge in place.
Replacing Consumables Replacing the Cleaning Pad and Oil Bottle ▲ Caution: The fuser unit is an integral part of the color imaging process and is also very expensive to replace. The fuser life will be shortened or the fuser permanently damaged if the cleaning pad is not installed properly or if proper care is not taken to change the cleaning pad and oil bottle when needed. This type of damage is not covered under warranty or service contract.
Replacing Consumables 4 Use the two green separator latches to tilt the pawl unit back. Front View CleaningPad Tab Latches M WARNING! The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it. ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abkühlen, bevor Sie diese berühren. ▲ 5 Locate the cleaning pad in the slot above the fuser roller.
Replacing Consumables 7 Hold the cleaning pad by its tab and place the white side against the orange roller closest to the green felt strip. Align the center rib of the cleaning pad with the triangle mark on the green felt strip. 8 Keep the white side of the pad touching the orange roller closest to the green felt strip as you press the pad forward and down into the slot under the green felt strip. It’s in place when it clips securely into the slot with the white pad touching the orange roller.
Replacing Consumables 9 Close the separator pawl unit: lower it onto the orange roller; then grasp the green separator latches with your thumbs and forefingers and push down with your fingers while pushing back with your thumbs to snap the unit into place. Front View Latches 10 Place a finger on the outer edge of the oil bottle retainer and push it in and up to open the spring latch. Rear View 11 Remove the old oil bottle.
Replacing Consumables 12 Hold the new oil bottle over its slot (spout-end down and label facing the printer’s front). Lower the bottle in place, making sure the spout is aligned with the pin in the fuser slot. The top of the bottle should be flush with the top of the fuser unit. Rear View 13 Close the oil bottle retainer, making sure the spring latch is securely in place, then close the paper exit unit. If you have trouble closing it, make sure the separator pawl unit is completely closed (see step 9).
Replacing Consumables Replacing the Waste Toner Pack 1 Open the waste toner door (on the left side of the printer) by pushing the cover on the top-right corner. Waste Toner Door 2 Gently tap the old waste toner pack on its side to settle the toner down into the pack.
Replacing Consumables 3 Grasp the tab on the top edge of the old waste toner pack, and pull it out of the printer. Use the adhesive cover attached to the old waste toner pack to seal the top. Then place the old pack into the empty bag from the new waste toner pack and dispose of the old one following safety laws and regulations. 4 Remove the new waste toner pack from its protective bag and assemble it. 5 Insert the pack into the printer until it fits securely. Make sure the pack is level and centered.
Cleaning the Printer Cleaning the Printer M WARNING! Remove the printer’s power cord from the power outlet before cleaning or an injury may result. ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen. Guidelines for Cleaning the Printer n Read all caution and warning labels carefully, making sure to follow any instructions contained in them.
Cleaning the Printer Cleaning the Charger Unit, the Precharger Unit, and the AC-Charger Unit 1 ▲ Open the manual feed tray. Caution: The OPC belt is extremely sensitive to bright lights and direct sunlight. Limit exposure to 800 lux (the average fluorescent lighting in an office) of light to under 2 minutes. If exposure exceeds this, put the belt in a dark place to recover; depending on exposure, recovery may take up to 2 hours.
Cleaning the Printer 3 Remove the wire cleaner from the cartridge. Wire Cleaner 4 Holding the cartridge by its edges, fold the green end-handle back down and set the cartridge up on that end. Charger Unit Brass Latch Brass Latches 5 Locate the three brass-colored latches, which hold the charger unit in place. Then, swing each latch to the side to free the charger unit.
Cleaning the Printer 6 Grasp the green handle on the end of the charger unit and pull the unit out of the cartridge. Place the OPC belt cartridge in its protective bag or in a dark area to protect it from light, and set it aside until you’re ready to reinstall the charger unit. 7 Wipe up any loose toner from the OPC belt cartridge area in the printer.
Cleaning the Printer 10 Remove the waste toner pack. (See “Replacing the Waste Toner Pack” on page 5-23) Set it aside on a surface that toner residue can't hurt, such as on a piece of paper. M WARNING! The toner is a highly combustible powder; never burn it. Also, avoid inhaling loose toner or getting it around your eyes; it can cause respiratory problems and eye irritation.
Cleaning the Printer 12 Insert the wire cleaner into the recess on the pre-charger unit, and slide the cleaner back and forth. 13 Clean the inside corners of the pre-charger unit with cotton swabs. 14 Making sure the pre-charger unit aligns on the runners inside the printer, slide it back into the printer. 15 Reinstall the waste toner pack, and close the waste toner cover. 16 Open the printer’s back cover by pressing the top-right corner.
Cleaning the Printer 17 Open the transfer unit by pulling the green latch handle in the center of the transfer unit door assembly toward you and down. Latch Handle 18 Remove the AC-charger. Press the latch outwards and lift the AC-charger. The latch is on the right side of the charger.
Cleaning the Printer 19 Insert the wire cleaner into the recess on the AC-charger unit, and slide the cleaner back and forth. 20 Clean the inside corners of the AC-charger unit with cotton swabs. 21 Reinstall the AC-charger. Slide the left side of the charger into the slot before lowering the right side of the charger. Press the release latch outwards while seating the right side, then release the latch to secure the charger in place. 22 Replace the wire cleaner in the OPC belt cartridge.
Cleaning the Printer 25 Slide the cartridge into the printer until it snaps into place. Front View Unlock the Handle It’s in place when you can see the green arrows inside the metal frame of the printer. 26 Turn the green end-handle on the cartridge down to close it and lock the cartridge in place. 27 Close the manual feed tray.
Cleaning the Printer Cleaning the Rollers 1 Turn off the printer and remove the power cord. 2 Open the manual feed tray by lightly pressing on the topright corner, and then tilt the tray out and down. ▲ Caution: The OPC belt is extremely sensitive to bright lights and direct sunlight. Limit exposure to 800 lux (the average fluorescent lighting in an office) of light to under 2 minutes.
Cleaning the Printer 4 Open the back cover by pressing the top-right corner. 5 Open the transfer unit by pulling the green latch handle toward you and down.
Cleaning the Printer 6 Using dry cotton cloths, wipe the metal register roller and the rubber register roller in the transfer unit door assembly. Rotate these rollers to clean all sides with the cloth to remove paper dust, toner buildup, and other debris. Metal Register Roller Rubber Register Roller 7 Wipe the transfer roller located just below the transfer drum. Rotate this roller to clean all sides with the cloth to remove paper dust, toner buildup, and other debris.
Cleaning the Printer 9 Close the back cover. 10 Open the paper exit unit. Rear View 11 Clean the paper exit rollers and plates. Turn the coupling gear on the right end of the fuser unit to access all sides of the rollers. Coupling Gear Coupling Gear 12 Close the paper exit unit. 13 Remove the media cassette.
Cleaning the Printer 14 Locate the manual-feed platform: it's a black plastic tray at the top of the cassette slot. Rear Front Paper-Feed Manual-Feed Platform Roller Manual-Feed Belts 15 Remove the manual-feed platform. Lift it up and forward at the front of the platform until the lip of the platform drops over the metal guide rail, then slide the manualfeed platform out of the printer.
Cleaning the Printer 16 Locate the two manual-feed belts at the top of the cassette slot. 17 Use the damp cloth to wipe the belts. Advance the belts so that the entire surface is cleaned. 18 Reach into the back of the cassette slot and locate the paperfeed roller. It's on the top of the slot at the rear. 19 Use the damp cloth the wipe the roller. Rotate the roller so that the entire surface is cleaned. 20 Slide the manual-feed platform back into place. Push it back into the printer until it is secure.
Cleaning the Printer 23 Slide the cartridge into the printer until it snaps into place. Front View Unlock the Handle It’s in place when you can see the green arrows inside the metal frame of the printer. 24 Turn the green end-handle on the cartridge down to close it and lock the cartridge in place. 25 Close the manual feed tray. 26 Plug in the power cord and turn on the printer.
Cleaning the Printer Cleaning the Exterior of Your Printer M WARNING! Remove the printer's power cord from the power outlet before cleaning or an injury may result. ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen. To protect your printer and to maintain its appearance, make sure you use the following guidelines: n Use only mild household cleaning solutions that do not contain alcohol or solvents. n Use only a dry or slightly damp, lint-free cloth.
6 Repacking the Printer In This Chapter . . .
Introduction Introduction If you need to relocate or ship your QMS magicolor WX Print System after it has been installed, you must follow the procedures in this chapter to prevent damage to the printer and to keep your warranty valid. ▲ Caution: QMS cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer.
Remove the Toner and Developer Cartridges Remove the Toner and Developer Cartridges 1 Remove the printer’s top cover. 2 Remove the black toner cartridge. 3 a Holding the toner cartridge across its center, squeeze the sides to loosen the pins on the back side from the developer cartridge notches. b Lift the toner cartridge straight up and out of the printer. Set the toner cartridge aside. Place it on a level surface on a large sheet of paper to catch loose residue.
Remove the Fuser Unit and Oil Bottle 5 Remove the developer cartridge from the printer, being careful not to spill any of the developer material. 6 Store the partially used toner and developer cartridges in their original shipping bags. If you don’t have these bags, wrap them in pieces of sturdy cloth or plastic that cannot be harmed by loose residue. 7 Repeat steps 2-6 for the three remaining toner and developer cartridges.
Remove the Fuser Unit and Oil Bottle 2 Place a finger on the outer edge of the oil bottle retainer and push it in and up to open the spring latch. Rear View 3 Remove the oil bottle. After removing the oil bottle, the bottle may leak slightly, so place it in an oil-proof container, such as a plastic bag, until you are ready to reinstall it after the move. 4 Close the oil bottle retainer, making sure the spring latch is securely in place.
Remove the Fuser Unit and Oil Bottle 5 M Grasp the fuser unit by the two handles, one at each end, and lift it up and out of the printer. WARNING! The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it. ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abkühlen, bevor Sie diese berühren. 6 Pour the fuser oil into an appropriate waste container.
Replace the Fuser-Roller Pressure-Release Pieces Replace the Fuser-Roller Pressure-Release Pieces The pressure-release pieces protect the fuser roller from damage during a move by helping to relieve the tension on the roller. They must be installed for the move and removed again before printing. 1 With the printer’s top cover off and paper exit-unit still open, pull back the two latches (one on each side) of the separator pawl unit to unlock it.
Replace the Fuser-Roller Pressure-Release Pieces 2 M Open the pressure-release lever on the end of the fuser unit. WARNING! The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it. ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungs-gefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abkühlen, bevor Sie diese berühren.
Replace the Fuser-Roller Pressure-Release Pieces 4 Repeat the process with the second pressure-release piece at the other end of the fuser rollers. When correctly positioned, the pieces fit snugly between the rollers. Front View Pressure-Release Piece (Left) Fuser Rollers Paper Exit-Unit Pressure-Release Piece (Right) 5 Close the pressure-release lever on the end of the fuser unit. 6 Close the separator pawl unit. 7 Close the paper exit-unit. 8 Close the printer’s top cover.
Remove the OPC Belt Cartridge Remove the OPC Belt Cartridge ▲ Caution: The OPC belt is extremely sensitive to bright light and direct sunlight. Limit exposure to 2 minutes. While the printer is being moved, store the cartridge in its original shipping bag. If you don’t have this bag, carefully wrap it in a piece of dark, heavy cloth, and place it where it will not get scratched or damaged.
Remove the OPC Belt Cartridge 3 Reinstall the pressure-release and tension-release pin sets (one set on each side) in the OPC belt cartridge. The pressure-release and tension-release pins protect the belt and its cleaning blade by relieving tension during movement. PressureRelease Pin Tension-Release Pin 4 Store the OPC belt cartridge in its original shipping bag.
Remove the Waste Toner Pack Remove the Waste Toner Pack 1 Open the waste toner door (on the left side of the printer) by pushing the cover on the top-right corner. 2 Remove the waste toner pack from the printer. 3 Install a new waste toner pack. This ensures that no waste toner is shaken into the printer during relocation or shipment. 4 Close the waste toner door. Repack the Printer M WARNING! The printer weighs approximately 106 lbs (48 kg) without consumables.
Repack the Printer ▲ Caution: QMS cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer. You must use the instructions given in this document to remove the toner cartridges, developer cartridges, and oil bottle; drain the fuser unit; replace the pressure-release pieces; remove the OPC belt cartridge; and change the waste toner pack before repacking the printer in its original shipping box with the original packing materials.
Repack the Printer b Remove the two small metal brackets from the sheet feeder posts. c With the help of another person, pick up the printer by the four corners, and separate it from the sheet feeder. ▲ Caution: Be sure to keep the printer level. d 2 ▲ 6-14 Repack the sheet feeder in its original shipping box for storage. If you’re returning the printer for service, you don’t need to return the sheet feeder. Put the printer into the plastic bag. Caution: Be sure to keep the printer level.
Repack the Printer 3 Replace the plastic strap handles (two on each side of the printer). 4 Get someone to help you with this step: Using the strap handles provided (two on each side of the printer), lift the printer onto its carton.
Repack the Printer 5 » Slide the box over the printer, and then replace all of the packing material in the shipping carton. Note: If you’re returning the printer for service, you don’t need to return the toner and developer cartridges, oil bottle, OPC belt cartridge, paper cassette(s), sheet feeder, power cable, or interface cables.
7 Troubleshooting In This Chapter . . .
Miscellaneous Problems Miscellaneous Problems If you have just installed your printer and are having problems, be sure you have correctly followed the procedures explained in chapter 1, “Setup.” Then, check the following: 1 Is there a status message in the control panel window? If yes, go to question 2.
Blank Pages 3 Does your application require any additional printer setup steps? If you’re experiencing printing problems not related to print quality, check the printing section of your application documentation to see if any additional printer setup steps are required. Blank Pages Make sure that any newly installed toner and developer cartridges are properly installed, with the sealing tapes removed.
Not All Pages Print Not All Pages Print 1 Make sure you have the right kind of cable. 2 Make sure no one pressed the Cancel key while your job was printing. 3 Check to see if the media cassette is empty. 4 Make sure that the mode statement in your AUTOEXEC.
Print Quality Problems n Fonts Don’t Print Correctly Make sure you’re using TrueType fonts. If not, change to TrueType fonts. n 600 dpi Jobs Print at 300 dpi Make sure 600 dpi resolution is chosen in the printer driver. See chapter 2, “Printing,” for information. n Colors Missing See chapter 2, “Printing,” for information on optimizing color output. If colors are missing, make sure that any newly installed toner and developer cartridges are properly installed, with the sealing tapes removed.
Print Quality Problems n Blurry Images, Scratches, or Missing Dots Make sure the media is in good shape and meets all the specifications in chapter 2, “Printing.” Make sure the paper path is clean. See chapter 5, “Maintenance,” for details on cleaning the charger unit, various rollers, and plates. Check the OPC belt for dirt and scratches. Replace the OPC belt cartridge if necessary. See the “Replacing the OPC Belt Cartridge” section in chapter 5, “Maintenance.
Print Quality Problems n Sharp Horizontal Lines (across the feed direction) Place a service call (see “Placing a Service Call” on page 1-36). n Transparency Quality Problems Make sure the printer is set for transparency printing: use the printer driver to tell the printer transparencies are in the currently selected cassette. See chapter 2, “Printing,” for information on using the printer driver. Make sure the transparency stock is in good shape and meets all the specifications in chapter 2, “Printing.
Print Quality Problems b If you still see vertical streaks, remove the OPC belt from the printer, set it on the handle end, and tap the base of the cleaning blade several times to remove any debris. Cleaning Blade Cleaning Blade Base Reinstall the OPC and print a page to see if this solved the streaking problem.
Print Quality Problems c If you still see vertical streaks, remove the OPC belt from the printer again, set it on the handle end, and use a soft brush (for example, the type of brush you would use to clean a camera lens) to gently clean only the part of the blade that corresponds to the streaked area on printouts. If printouts are streaked ...then clean the OPC LensQuality Reinstall the OPC and print a page to see if this solved the streaking problem.
Print Quality Problems Changing Print Density » Note: Changing the print density affects the resident color management system and should be done only as a last step to improve print quality. The normal setting is the center position. Normally, your laser printer produces a rich black or color image. However, you may occasionally notice a color is printing a bit light or dark. In this case, you may want to increase the print density (or contrast) setting for that color.
Printer Status Messages Printer Status Messages » Note: Some printer status messages do not automatically clear after corrective action has been made to the printer. To clear such a message, use the procedure given in “Clearing Status Messages” on page 7-16. When the printer needs operator assistance, the message window displays one of the following messages: This message . . . means . . . BACK PANEL MISINSTALLED The back cover over the transfer unit is not fully closed. Close the back cover.
Printer Status Messages 7-12 This message . . . means . . . DOWNLOADING ERROR PRESS CANCEL An error has occurred in the system software download procedure. Press the Cancel key on the printer control panel, and restart the download procedure. If this error appears again, call for service. DOWNLOADING NEW KERNEL The kernel is being downloaded during the system software downloading process.
Printer Status Messages This message . . . means . . . FUSER OIL OUT The oil bottle for the fuser unit is running low and the cleaning pad is wearing out. If you have a new oil-bottle/pad kit on hand, you may want to replace them now. (See chapter 5, “Maintenance,” for information on replacing them.) If not, order a replacement kit now. A limited number of copies (approximately 100) will still run.
Printer Status Messages 7-14 This message . . . means . . . PAPER OUT UPPER, OR MANUAL FEED TRAY The manual feed tray is empty; reload the tray. (See chapter 2, “Printing,” for information on refilling cassettes.) PLEASE CLOSE MANUAL FEED TRAY The manual feed tray is open when a file is being sent to print from another cassette. Close the manual feed tray. PLEASE OPEN MANUAL FEED TRAY The manual feed tray has been selected as the input media source, but it is not open.
Printer Status Messages This message . . . means . . . REPLACE FUSER It's time to replace the fuser to ensure print quality and reduce wear on your printer. ▲ Caution: We strongly recommend that you have the fuser replaced as soon as possible after a message appears. If you continue to use the printer without the proper maintenance or part replacement, print quality can deteriorate, and the wear on the printer can shorten the printer's life.
Printer Status Messages Clearing Status Messages Some printer status messages don’t automatically clear after you’ve taken the necessary corrective action. For example, after replacing a developer cartridge, the status message REPLACE x DEVELOPER doesn’t automatically clear; you have to clear the message manually. To clear any status message that doesn’t automatically clear, use the procedure in the following table. Press this to... key... The message window reads...
Printer Status Messages Service Call Messages Before calling for service, make a note of the full message in the message window. Then see “Placing a Service Call” on page 1-36. n REPLACE 100K KIT Approximately 100,000 pages have been printed. It's time for periodic maintenance and parts replacement to protect your printer and maintain print quality. ▲ Caution: We strongly recommend that you have the 100,000 copy checkup done or the fuser replaced as soon as possible after a message appears.
Clearing Media Jams Clearing Media Jams When a jam occurs, the message window on the control panel displays one of three messages, MISFEED JAM, INNER JAM, or OUTER JAM. The following sections contain procedures for clearing each type of jam. Clearing Misfeed Jams When the control panel message window displays MISFEED JAM, media has jammed while leaving the media cassette or the manual feed tray.
Clearing Media Jams 2 Locate the manual-feed platform. It's a black plastic tray at the top of the media-cassette slot. Front Manual-Feed Platform 3 Remove the manual-feed platform. Lift it up and forward at the front until it drops out.
Clearing Media Jams 4 Remove any jammed media you see. 5 Check to be sure no other pieces of media are lodged farther back in the slot. Then, if you removed the manual-feed platform, replace it. Push it back into the printer until it is secure. 6 Make sure the media in the cassette is in good condition, lies flat, and does not exceed the upper-limit mark on the cassette. 7 Slide the cassette back into the printer until it's secure.
Clearing Media Jams Clearing Inner Jams When the control panel message window displays INNER JAM, media has jammed leaving the OPC belt cartridge, and the leading edge has jammed around the transfer area. To clear this jam, use the following procedure: 1 Open the back cover. Press the top-right corner to release the spring latch.
Clearing Media Jams 2 Open the transfer unit. Grasp it in the center by the green handle and pull it toward you and down. Rear of Printer Note: To avoid damage to the rollers, always remove jammed media gently. Also, toner images on the media aren't fused (set), which means toner is still loose. Avoid getting toner on your hands and clothes while removing the jammed media. If you accidentally get toner on your hands or clothes, lightly dust off as much as possible.
Clearing Media Jams a Open the manual feed tray. b Open the green handle on the OPC belt cartridge and pull the cartridge out about 2" (5 cm) to relieve tension on the drum.
Clearing Media Jams 7-24 c Remove the media from the transfer unit end of the printer. d Close the transfer unit and the back cover. e Push the OPC belt cartridge back into the printer until it snaps into place. (The cartridge is in place when you can see the green arrows on the left and right inside metal frame of the printer.) Push down the green handle to lock the OPC cartridge in place, and close the manual feed tray. f Skip to step 5.
Clearing Media Jams 4 M Remove jammed media from around the fuser roller by using the following procedure. WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen. a Open the paper exit unit.
Clearing Media Jams b Remove the jammed media by pulling it straight out from above the transfer unit. 5 Close the transfer unit, and then the back cover. 6 Close the paper exit unit. When the control panel message window displays IDLE, the printer is ready to print.
Clearing Media Jams Clearing Outer Jams When the control panel message window displays OUTER JAM, media has jammed leaving the paper exit unit. To clear this jam, use the following procedure: 1 Open the back cover by pressing the top-right corner to release the spring latch.
Clearing Media Jams 2 Open the transfer unit by grasping the green handle in the center and pulling it toward you and down. Latch Handle M WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen.
Clearing Media Jams 3 Open the paper exit unit.
Clearing Media Jams 4 Open the pressure-release lever on the fuser unit. Pressure-Release Lever ▲ Caution: If you can see the outer jam in the transfer unit, always remove it by pulling the media out through the transfer unit, not up and out the paper exit unit. This prevents the unfused toner from coming off on the exit rollers and getting down into the printer. Since toner images on the media aren't set, avoid getting loose toner on your hands and clothes while removing the jammed media.
Clearing Media Jams 5 Remove the jammed media by pulling it straight out from above the transfer unit. 6 Close the transfer unit, and then the back cover. 7 Close the pressure release lever on the fuser unit. 8 Close the paper exit unit. When the control panel message window displays IDLE, the printer is ready to print.
Reseating the Drum If the Media Jam Message Stays On n If a media jam message displays in the control panel message window, clear the jam using the appropriate procedure from “Clearing Media Jams” on page 7-18. If the message is still there, make sure the cassettes have the correct size media, the size key slide on the back end of the cassette is set correctly, and all covers and doors are completely closed.
Reseating the Drum 2 Open the transfer unit by grasping the green handle in the center and pulling it toward you and down. Latch Handle M WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen.
Installing the Printer Driver Manually 3 Place a finger on each side of the brown drum, and push down evenly on both sides to seat the drum firmly. Front Drum 4 Close the transfer unit and then the back cover. 5 Turn the printer off and then on again. If the ENGINE ERROR E9 message still displays in the control panel message window, you must call for service. See appendix A, “QMS Customer Support,” for information on how to contact QMS. Installing the Printer Driver Manually » Note: Windows NT 4.
Installing the Printer Driver Manually 2 Choose Printers. 3 If it’s installed, select the QMS magicolor WX Color printer driver in the Printers window. 4 From the File menu choose Delete. 5 If it’s installed, select the QMS magicolor WX Monochrome printer driver in the Printers window. 6 From the File menu choose Delete. 7 Insert the QMS magicolor WX printer drivers disk in your PC’s 3.5" disk drive. 8 Double-click on Add Printer. 9 Follow the instructions in the Add Printer Wizard.
Placing a Service Call Placing a Service Call If you have a problem you can’t resolve, contact your QMS vendor. Your QMS vendor is best equipped to immediately handle any problem you may encounter. If you have technical questions your vendor is unable to answer, you can call or fax questions to the QMS Customer Response Center. (See Appendix A, “QMS Customer Support,” for contact information).
A QMS Customer Support In This Chapter . . .
Sources of Support Sources of Support Several sources of help and information are available, depending on the type of help you need: Your QMS Vendor Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions, and the equipment to analyze your printer problems. Your Application Vendor Often, “printing” problems have more to do with the application being used than with the printer.
Sources of Support The QMS Corporate Bulletin Board System The QMS Corporate Bulletin Board System (BBS) contains technical support notes, application notes, drivers, patches, and utilities, and you may leave technical questions not requiring an immediate response on electronic mail for the Sysop (System Operator). The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600, and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM, YMODEM, and ZMODEM capabilities.
Sources of Support QMS Customer Response Center (CRC) You can contact the QMS Customer Response Center (CRC) in three different ways: n Telephone—You can call the CRC at (334) 633-4500 (US) Monday–Friday, 7:00 am–6:00 pm, Central Time.
QMS Worldwide Offices QMS World-wide Offices QMS United States and Latin America General Contact 1 (334) 633-4300 Fax 1 (334) 633-4866 Email info@qms.com Internet http://www.qms.com Customer Response Center (CRC) Technical Assistance 1 (334) 633-4500 7:00 am–6:00 pm Central Time M–F Fax 1 (334) 633-3716 Internet http://www.qms.
QMS Worldwide Offices QMS EMEA QMS Australia 30, Atchison Street St. Leonards NSW 2065 Australia (+61) 2–9901 3235 Fax (+61) 2–9901 3273 QMS Benelux Planetenbaan 60 ‘Corner Plaza’ 3606 AK Maarssen Belgium, NetherThe Netherlands lands, and all (+31) 346–551333 unlisted countries Fax (+31) 346–550170 Internet http://www.qms.
QMS Worldwide Offices QMS Spain QMS UK United Kingdom and Ireland Josefa Valcárcel 8 28027 Madrid Spain (+34) 1– 742 5013 Fax (+34) 1–742 3152 Old Bridge House, The Hythe Staines, Middlesex TW18 3JF United Kingdom (+44) 1784–442255 Fax (+44) 1784–461641 v QMS Customer Support A-7
B Technical Specifications In This Chapter . . .
Print Engine Specifications Print Engine Specifications Duty Cycle (maximum) 5,000 color prints per month 20,000 monochrome prints per month Print Method Cyan, magenta, yellow, and black electrophotographic recording with semiconductor laser. Dry toner image transfer to print media. Print Speed Paper 12 pages per minute monochrome 3 pages per minute color Transparencies 6 pages per minute monochrome 0.7 pages per minute color Thick Stock 1.5 pages per minute monochrome 0.
Controller Specifications Electrical Requirements 100/110 V Model Frequency—50/60 Hz ±2 Hz Power Requirement—120 V ±10% Power Consumption Standby—1000 W max.; 150 W avg. Operation—1000 W max.; 250 W avg.
Print Media and Consumables Print Media and Consumables See chapter 2, “Printing,” for print media specifications (media sizes, imageable areas, and margins), and see chapter 5, “Maintenance,” for consumables specifications and storage information. Printer Options See chapter 4, “Printer Options,” for a list of available printer options.
Centronics Parallel Cable Specifications Signal Pin No. Signal Description Direction 10 Acnlg- Out 11 Busy+ Out 12 Pe+ Out 13 Select Out 14 Autofeed In 15 Reserved - 16 Ground - 17 Ground - 18 Vcc Test - 19-30 Ground - 31 Iprime In 32 Fault- Out 33 Reserved - 34 Reserved - 35 Reserved - 36 Selectin In Notes to the Parallel Pinouts Table n Direction refers to the direction of signal flow as viewed from the printer.
Notices n The cable must have an overall braided shield, Belden 8345 or equivalent. n Connectors must have shielded housings. The overall shield must be bonded to the shielded housings at both ends of the cable. Notices Energy Star Compliance The QMS magicolor WX Print System is Energy Star compliant. » Note: The EPA, as a matter of policy, does not endorse any particular company or its products.
Notices ▲ Caution: Any modifications or changes to this product not expressly approved in writing by the manufacturer responsible for compliance to Federal Regulations could void the user's authority to operate this product within the Laws and Regulations of the Federal Communications Commission.
Notices International Notice Refer to the “Manufacturer’s Declaration of Conformity Certificate,” placed in the printer box, for a full list of the regulatory certifications with which this product is in conformity. Warranty Considerations Various factors can affect a printer’s warranty. Two important ones are consumables and electrostatic discharge. Read your printer warranty carefully, and then store it in a safe place.
Notices the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off). Never attach the wrist strap to any piece of equipment with an electrical current present. Turn off all power switches first. Plastic, rubber, wood, painted metal surfaces, and telephones are not acceptable grounding points. The printer isn't an acceptable grounding point either because it must be unplugged before you remove you can access the printer’s controller board.
Index 3-Hole media Printing 2-50 A About... button 2-7 Accessories SIMMs 4-13 AC-charger unit See Charger unit Advanced options Configuring, Windows NT 2-20 Alignment Image not centered 7-6 Apply button 2-7, 2-11 AUTOEXEC.BAT 7-4 B BACK PANEL MISINSTALLED 7-11 Belt cartridge See OPC belt cartridge BELT CARTRIDGE MISINSTALLED 7-11 BLACK DEVELOPER MISINSTALLED 7-11 BLACK TONER EMPTY 7-15 Blank pages 7-3 Buffers Enlarging 4-13 Bulletin board, QMS A-3 Buttons About...
2-39 Open... 2-32 Restore Defaults 2-7, 2-11, 2-13 Revert 2-31, 2-39 Save As...
Message window 3-3, 7-11 Status messages 7-11 Controller Specifications B-3 Copies Printing, number of 2-7, 2-23 Curl 5-2 Customer Response Center (CRC), QMS A-4 Customer support, QMS A-2 CYAN DEVELOPER MISINSTALLED 7-11 CYAN TONER EMPTY 7-15 D Data LED Troubleshooting 7-2 Default button 2-31, 2-39 Developer Contaminating 5-5 Spills 5-5 Developer cartridge Installing 1-7 Removing 6-3 Securing latches 5-10 DEVELOPER MISINSTALLED 7-11 Device settings Configuring, Windows NT 2-32 Dithering Choosing 2-10 Coars
Halftone setup Configuring, Windows NT 2-35 Handling the printer 5-2 Horizontal lines Sharp 7-7 I ICM 2-12 IDLE 7-13 Image Partial 7-3 Too small 7-3 Image color matching 2-12 Imageable region Constraints 2-53, 7-3, 7-6 Not centered 7-6 Table of 2-51 Incomplete jobs 7-4 Indicators, control panel 3-3 INNER JAM 7-13 Inner jam 7-21 Installation Printer driver, manual installation 7-34 Printer driver, Windows 95 1-26 Printer driver, Windows NT 1-27 Intensity Setting 2-10, 2-28, 2-34 Internet A-3 L Labels Print
Service 7-11 MISFEED JAM 7-13 Misfeed jam 7-18 Missing Dots 7-6 Monochrome Choosing 2-12 Moving, printer 4-3, 6-2, 6-7 Replacement packaging 6-2 N NEED MORE MEMORY PAPER MISMATCH 7-13 Network Printer sharing, Windows 95 2-40 Printer sharing, Windows NT 2-41 New Flash Image menu 4-16 O Oil bottle Installing 1-14 Removing 6-4 OK button 2-7, 2-11, 2-13, 2-20, 2-25, 2-31, 2-39 Online/Offline key 3-3, 3-5 OPC belt cartridge Installing 1-20 Removing 6-10 Temperature and humidity 5-4 Open...
PLEASE WAIT ERASING FLASH 4-16, 7-14 PLEASE WAIT WARMING UP 7-14 PLEASE WAIT WRITING FLASH 4-16, 7-14 Portrait Choosing 2-5, 2-19, 2-23, 2-24, 2-28 Power requirements 1-3 Pre-charger unit, cleaning 5-33, 5-40 Preprinted media Printing 2-50 Pre-punched media Printing 2-50 Pressure-release pieces Installing 6-7 Moving the printer 6-7 Removing 1-12, 6-7 Replacing 6-7 Print density 7-10 Print job Cancelling 2-56 PRINT JOB ACTIVE 7-14 Print quality 100K checkup 7-17 Blurry images 7-6 Dark 7-5 Dark vertical lines
Checklist 7-2 Troubleshooting 7-32 Q Q-FAX A-2 QMS Customer Response Center (CRC) A-4 Registration, printer 1-29 World-wide offices A-5 Quick check 7-2 R Radiation B-7 RAM Expansion 4-13 Memory 4-13 SIMMs 4-13 Register roller, cleaning 5-34 Registration Colors 7-6 Printer 1-29 Relocating, printer 6-2 Replacement packaging 6-2 Repacking, printer 6-2, 6-12 REPLACE 100K KIT 7-17 REPLACE BELT 7-14 REPLACE FUSER 7-15 REPLACE OIL AND PAD 7-15 REPLACE x DEVELOPER 7-15 Replacement packaging 6-2 Resolution Choosin
Canceling Jobs 7-11 Check waste toner 7-11 Clearing 7-16 Control panel 7-11 Developer Misinstalled 7-11 Downloading Error Press Cancel 4-17, 7-12 Downloading New Kernel 7-12 Engine Error E0 7-12 Engine Error E3 7-12 Engine Error E9 7-12, 7-32 Engine Error F5 7-12 Engine Error Hx 7-12 Engine Error xx 7-12 Fuser Oil Out 7-13 Idle 7-13 Inner jam 7-13 Magicolor WX Board Test 7-13 Memory Installed x Meg Ver x.
Troubleshooting Back panel open 7-11 Belt cartridge misinstalled 7-11 Blank pages 7-3 Blurry images 7-6 Call for Service 7-17 Canceling Jobs 7-11 Check waste toner 7-11 Contrast 7-10 Dark vertical lines 7-7 Data LED 7-2 Developer misinstalled 7-11 Double feeding 2-55 Downloading Error Press Cancel 4-17, 7-12 Downloading New Kernel 7-12 Drum, reseating 7-32 Engine Error E0 7-12 Engine Error E3 7-12 Engine Error E9 7-12, 7-32 Engine Error F5 7-12 Engine Error Hx 7-12 Engine Error xx 7-12 Fonts 7-5 Fuser Oil O
W Warranty B-8 Waste toner pack Installing 1-18 Removming 6-12 Weight 4-3 Windows 95 Configuring Color options 2-11 Graphics options 2-8 Paper options 2-4 Windows 95 printer driver Configuring 2-2 Installing 1-26 Installing manually 7-34 Windows NT Configuring Advanced options 2-20 Device settings 2-32 Halftone setup 2-35 Page setup options 2-16 Windows NT printer driver Configuring 2-14 Installing 1-27 Y YELLOW DEVELPR MISINSTALLED 7-11 YELLOW TONER EMPTY 7-15 v I-10 QMS magicolor WX User's Guide—Ind
