QMS magicolor CX User's Guide ® ® 1800427-001B
Trademarks The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, magicolor, and the QMS logo are registered trademarks of QMS, Inc., and Crown, the Crown seal, and PS Executive Series are trademarks of QMS, Inc.
Dear Customer Mark Twain once said that only two things in life are certain: death and taxes. Well, if he were living today, we're sure he'd add manuals to this list. Just about everything you buy is accompanied by a manual-and your new QMS printer is no exception. Now, we know that even though we've devoted our lives to writing manuals, very few people actually enjoy reading them. So we've written this manual with you in mind.
Typographic Conventions The following typographic conventions are used in this manual: Mixed-Case Courier Text you type, and messages and information displayed on the screen Mixed-Case Italic Courier Variable text you type; replace the italicized word(s) with information specific to your printer or computer UPPERCASE COURIER Information displayed in the printer message window lowercase boldPostScript operators and DOS commands lowercase italic Variable information in text » UPPERCASE File and util
Contents 1 Connecting the Printer Connecting to a Network ............................................................. 1-2 Connecting to a PC ...................................................................... 1-3 Installing the QMS Level 2 Windows Driver .............................. 1-4 Notes on Installing Printer Description Files 1-5 Installing the Printer Utilities for the PC .................................... 1-8 Connecting to a Macintosh .....................................................
About Internal Hard Disks ........................................................ 1-17 2 Printing QCOLOR™ Color Control ........................................................... 2-2 Accessing QCOLOR for Windows 2-3 Accessing QCOLOR for a Macintosh with QuickDraw GX Installed 2-6 Accessing QCOLOR for the Macintosh 2-8 Other Methods of Color Control ...............................................
Color Laser Technology 2-41 QCOLOR Technology 2-41 Media Flexibility 2-41 Three Print Resolutions 2-42 Four Resident Emulations 2-42 Resident Fonts and Symbol Sets 2-43 Energy Star Mode 2-43 QMS Crown Technology 2-43 Software Loadable System (SLS) 2-45 Printer Options 2-46 3 Maintenance About Consumables .................................................................... 3-2 Consumable Life 3-2 Ordering Consumables 3-3 Storing Consumables 3-3 Preventive Maintenance ......................................
Remove the Fuser Unit and Oil Bottle 3-53 Replace the Fuser-Roller Pressure-Release Pieces 3-56 Remove the OPC Belt Cartridge 3-59 Remove the Waste Toner Pack 3-61 Repack the Printer 3-62 4 Troubleshooting Miscellaneous Problems ............................................................. 4-2 IBM PC and Compatible Computer Checklist ........................... 4-4 Apple Macintosh Checklist ......................................................... 4-5 Mechanical Problems ..................................
PostScript Errors .......................................................................4-49 Diagnostic and Special Pages ..................................................4-50 The Start-up Page 4-50 The Status Pages 4-51 The Registration Page 4-52 Header and Trailer Pages 4-52 The Color Balance Adjustment Page 4-53 Placing a Service Call ................................................................4-55 A QMS Customer Support Sources of Support .........................................................
1 Connecting the Printer In This Chapter . . . n n n n » “Connecting to a Network” on page 2 “Connecting to a PC” on page 3 “Connecting to a Macintosh” on page 9 “About Internal Hard Disks” on page 17 Note: Instructions for unpacking and setting up the printer are in the quick setup guide.
Connecting to a Network Connecting to a Network 1 If you purchased your printer with a network interface installed, skip to step 2. Otherwise, you need to install an optional network interface card. See chapter 2, “Printer Options,” of the reference guide for information on installing a network interface card. An Ethernet or a TokenRing network interface is available for this printer. The Ethernet interface is shown in this illustration. (A SCSI port is also shown.
Connecting to a PC Connecting to a PC ▲ Caution: Turn the power off on both the printer and the PC before connecting interface cables. 1 Connect the printer to the PC. If you’re replacing a printer already connected to a PC, you probably already have the necessary cables. If not, contact your QMS vendor or a local computer store. Also, see chapter 3, “Technical Specifications,” of the reference guide for information on PC to printer cabling.
Installing the QMS Level 2 Windows Driver If you purchased your printer with an internal hard disk installed, see “About Internal Hard Disks” on page 17 of this chapter for information on taking advantage of it. Installing the QMS Level 2 Windows Driver The QMS-developed Level 2 Windows driver supports all the printer's features. Use the following procedure to install the driver. » Note: The QMS Level 2 Windows driver has the Compress Output setting enabled by default.
Installing the QMS Level 2 Windows Driver 9 Choose OK. Note: The installation program SETUP.EXE copies the driverrelated files into the \WINDOWS\SYSTEM directory and updates WIN.INI accordingly. So you don’t have to install the printer via the control panel. » Now you can set printer options from your application by choosing Print Setup from the application’s File menu and then choosing the Options button. Choose the Help button in any of the driver dialog boxes for information on driver options.
Installing the QMS Level 2 Windows Driver Adobe Photoshop For best output quality and accurate screening, install the QMS-developed Windows driver. Then do the following: 1 From Page Setup dialog box of the Photoshop application, select Screens. 2 Then click the Use Printer’s Default Screen box to enable it. Aldus PageMaker 5.x/Adobe PageMaker 6.x Follow this procedure to install the WPD.
Installing the QMS Level 2 Windows Driver 7 Select the QMS magicolor CX printer, then choose OK. If Windows does not ask for an updated driver, the QMS magicolor CX printer will appear in the list of installed printers. If Windows asks for an updated driver, place PageMaker disk #6 in the drive, then enter the letter of that drive. 8 Choose OK. The name of the printer appears in the list of installed printers. PPD files are also to be used with PageMaker 5.0.
Installing the Printer Utilities for the PC lution to one that does work for the background and use a darker shade of back for the pattern color, or enable the All Colors to Black option from within the Excel Images dialog box. Other Applications The scaling factor set in the driver is independent of any scaling factor set in an application.
Connecting to a Macintosh print font samples, and manage hard disks. Many of the procedures described in this manual involve using PS Exec. The README file on the PS Executive disk explains how to install the program, and the on-line help explains how to use it. Connecting to a Macintosh 1 Turn the power off on both the printer and the Macintosh.
Installing Macintosh Printer Drivers 4 Install a printer driver. See “Installing Macintosh Printer Drivers” on page 10. 5 Now you’re ready to print. See chapter 2, “Printing,” of this manual for information on color control, using different types and sizes of media, and an overview of printer features. If you purchased your printer with an internal hard disk installed, see “About Internal Hard Disks” on page 17 of this chapter for information on taking advantage of it.
Installing Macintosh Printer Drivers Installing the QMS GX Driver If you have QuickDraw GX, Apple’s new imaging technology, installed on your Macintosh, you should install the QMS GX driver for your printer. QuickDraw GX provides innovative typographic, graphic, and printing features. The QMS GX driver allows your QMS printer to take full advantage of all of these features. » Note: You cannot use the GX driver and the LaserWriter driver at the same time.
Installing Macintosh Printer Drivers The amount of available space on your Macintosh hard disk and the amount of space necessary for all of the selected drivers are indicated near the bottom of the window. Note: If you’re using Custom Install, you can click the small icon to the right of each install option for more information about that option. » 5 Click Install to begin the installation. The Installer places the GX drivers in the Extensions folder inside the System folder.
Installing Macintosh Printer Drivers A new Printing menu is added to the Finder at the top of the desktop. This menu appears every time you select the desktop printer icon. 7 Use the commands in the Finder’s Printing menu to set up the printer defaults. Now, when you open an application, you can print using these default settings, or you can customize them for a particular print job by accessing the QMS printing options within the application (choose Options in the application’s Print dialog box).
Installing the Printer Utilities for the Macintosh Installing the Printer Utilities for the Macintosh PS Executive Printer Utilities is a utilities program for controlling the printer from the Macintosh. Many of the procedures described in this manual involve using PS Exec. 1 With the Macintosh on, insert the Macintosh Format PS Executive Series Utilities disk in the disk drive. 2 Double-click the PSExec3.xx.sea file. 3 In the window that appears, choose Continue.
Installing the Printer Utilities for the Macintosh 4 Create a Printer Descriptions folder: System 7 users—Create a folder called Printer Descriptions inside the Extensions folder inside the System Folder. System 6 users—Create a folder called Printer Descriptions inside the System Folder. 5 Open the PPDs folder inside the Drivers folder in the PSExec 3.xx Folder. 6 Open the Ver 4.1 folder inside the PPDs folder. 7 Select the QMS magicolor CX printer description file in the Ver 4.
Installing the Printer Utilities for the Macintosh Macintosh Printer Description Files for Quark and Adobe Applications If you use any of these applications, install the appropriate printer description file (PPD, PDX, and/or PDF) as described below: 1 If you haven't already, follow the instructions given above in “Installing the Printer Utilities for the Macintosh” on page 14.
About Internal Hard Disks About Internal Hard Disks If you purchased your printer with an internal hard disk, to take full advantage of the disk, you should turn on the printer’s disk swapping option. Use the printer control panel to do this. (Information on using the control panel is in chapter 1 “Printer Configuration,” in the reference guide. Choose Yes in the Administration/Memory/Enable Disk Swap menu.) Disk swapping allows the printer to use the hard disk to supplement RAM when necessary.
2 Printing In This Chapter . . .
QCOLOR Color Control QCOLOR Color Control To help you optimize color output, QMS developed QCOLOR, which provides automatic or custom color control. QCOLOR dynamically configures the magicolor CX for the best output quality based on the contents of the document and the media it will be printed on. QCOLOR matching capabilities include CIE-based color matching, PANTONE®* Color simulation, and ICC 3.0 and ColorSync support.
QCOLOR Color Control Accessing QCOLOR for Windows 1 If you haven’t already, install the QMS Level 2 Windows driver. See chapter 1, “Connecting the Printer,” for information on installing these drivers. 2 Open or create the file you want to print. 3 From the File menu, choose Print Setup. Some applications may call this option something else, such as Page Setup. 4 In the Print Setup dialog box, make sure the QMS magicolor CX is selected, then choose the Options button.
QCOLOR Color Control n » 2-4 Customize (if you want to customize the color settings by using the options on the Color tab) Note: Because QCOLOR automatically adjusts the Page Element, Halftone, CRD, Color Calibration, Color Model, RGB Strength, and Media Selection, these settings on the Color Setup tab do not have to be adjusted. However, if you want to customize these settings, you can get information about these and other options in the QMS Level 2 Windows driver by choosing the Help button.
QCOLOR Color Control 6 Choose the media type you’re using. For example, if you're printing overhead transparencies, select the Transparency option. Also, make sure you configure the media tray you're using for transparency printing. This can be done through the printer control panel. See “Printing on Different Types of Print Media” on page 23 for more information on media, and see chapter 1, “Printer Configuration,” in the reference guide for information about using the printer’s configuration menu.
QCOLOR Color Control Accessing QCOLOR for a Macintosh with QuickDraw GX Installed » Note: If your Macintosh doesn’t have QuickDraw GX installed, see “Accessing QCOLOR for the Macintosh” on page 8. 1 If you haven’t already, install the QMS GX driver. See “Installing Macintosh Printer Drivers” in chapter 1, “Connecting the Printer,” of the reference guide for information. 2 Open or create the file you want to print.
QCOLOR Color Control n Special (if you want to specify a document type) If you choose Special, then in the Special area, select Graphics (if you're printing color graphics), Grayscale (if you're printing images with gray shades), Photographic (if you're printing photographic images), or Text (if you're printing text or spot colors) 5 Choose OK. 6 Choose any other options you want from the Finder’s Printing menu: 7 Start/Stop Print Queue Choose these options to start or stop the print queue.
QCOLOR Color Control Accessing QCOLOR for the Macintosh » Note: If your Macintosh has QuickDraw GX installed, see “Accessing QCOLOR for a Macintosh with QuickDraw GX Installed” on page 6. 1 If you haven’t already, install the Macintosh printer driver. See “Installing Macintosh Printer Drivers” in chapter 1, “Connecting the Printer” for information. 2 Open or create the file you want to print. 3 From the application’s File menu, choose Print. 4 In the Print dialog box, choose Options.
QCOLOR Color Control 6 Choose the Save button to save the QCOLOR settings between print jobs. Because QCOLOR automatically adjusts the Halftone, CRD, and (for the Overhead setting) Media Type, these individual settings in the Options dialog box do not have to be adjusted, so they are grayed out when a QCOLOR option is chosen. To be able to access individual settings such as Halftone and CRD, then QCOLOR must be turned off (choose Printer's Default from the QCOLOR list box to turn off QCOLOR.
Other Methods of Color Control Other Methods of Color Control Color Matching A major concern in the color publishing industry today is keeping color consistent across devices with different color models. For example, when you scan a color photograph, the scanner sends the image data to the computer in an RGB (Red-Blue-Green) format. The computer then converts the data into another RGB format to display it on the monitor.
Other Methods of Color Control The advantages of using a CMS are that you get consistent color across all devices, and an on-screen preview of output. However, CMS’s are not portable across platforms, they can be expensive, and they do consume processing time and power at the host. A few well-known color management systems include Kodak ColorSense, Agfa FotoFlow, Electronics for Imaging EFIColor, Pantone POCE, and Apple ColorSync.
Other Methods of Color Control Color Matching with PANTONE* Your printer has been approved by Pantone Inc. to simulate PANTONE Colors. Pantone specifies hundreds of spot colors, each identified by a unique number. Each of these spot colors can be simulated on the printer with the appropriate combination of process (CMYK) colors. Within a Pantone-licensed application (such as Aldus FreeHand or Adobe Illustrator), you can choose a PANTONE Color number and the corresponding CMYK simulation is printed.
Other Methods of Color Control identified solid color standards. Use current PANTONE* Color Reference Manuals (available from Pantone, Inc.) for accurate color. The advantages of using PANTONE Color matching are that it is easy to use, it is widely supported, and that it is good for spot color. However, it is not as accurate as other methods of color matching, it can't be used for photographs, and it is only supported by applications.
Other Methods of Color Control patterns, and banding typically found in traditional printing. In general, it should be used for these purposes: n n » If you’re printing photographic images, especially photographs of faces, to get photo-realistic color output For jobs containing a mixture of text and graphic images Note: Some application software may be set up to ignore the printer's color settings.
Other Methods of Color Control QMS developed the Photographic CRD to optimize the quality of photographic images and other images with many subtle color shifts. Like the Colorimetric CRD, the Photographic CRD substitutes out-ofgamut colors with in-gamut colors, but it also adjusts (compresses) all other colors (whether in-gamut or out-of-gamut) as necessary to maintain the proportional relationship between the colors.
Refilling the Media Cassette Refilling the Media Cassette Use the following procedure to refill the standard or optional media trays. 1 2-16 Pull the paper cassette out of the printer.
Refilling the Media Cassette 2 Make sure the size key slide on the back end of the cassette is set for letter- or A4-size media. EX » LT A4 LG Note: For the best quality printouts, before you load paper in the cassette, look at the paper packaging to determine which is the printing side of the paper (an arrow points in the direction of the printing side on most packaging). Also, if you're printing on paper, fan it to prevent the sheets from sticking together.
Refilling the Media Cassette 3 Load the paper (printing-side up) in the cassette. For letterhead or preprinted media load the top-end first. Make sure the paper lies flat and does not exceed the upper-limit mark on the cassette for paper or foils (transparencies). Paper Foil 4 2-18 Adjust the paper guides on each side and on the trailing edge of the media so that they rest lightly against the media without causing it to buckle.
Refilling the Media Cassette 5 » Slide the filled cassette into the printer until it snaps firmly into place and is flush with the front of the printer. Note: Make sure the printer is configured for the media type (paper or transparency) you have in the cassette or print quality could degrade. Media type can be selected through the printer's control panel.
Using the Manual Feed Tray Using the Manual Feed Tray You can feed a single sheet at a time to the printer using the manualfeed tray. This allows you to print on a different media type without changing the media in the cassette, or to print on media not supported by the standard cassette (envelopes or thick stock). 1 Use your application's print setup feature to select the manual-feed tray and the media type you plan to use (paper or transparency).
Using the Manual Feed Tray 3 Open the manual-feed tray by lightly pressing on the topright corner to release the spring latch. 4 Move the paper guides on the manual feed tray to fit the size of the chosen media.
Using the Manual Feed Tray 5 Insert a single sheet of media, printing side up, with the top edge leading into the printer, in the manual feed tray (fig. 5.3) until it reaches the rear of the tray inside the printer and lies flat. The media wrapping should indicate which is the printing side. If you're printing envelopes, load the envelope printing-side up, so that the flap side will be on the left when the envelope is pulled into the printer. 6 2-22 Through your application, print your document.
Printing on Different Types of Print Media Printing on Different Types of Print Media Printing Transparencies 1 See “Refilling the Media Cassette” on page 16 or “Using the Manual Feed Tray” on page 20 for information on loading media. 2 If you haven't previously, set up the tray you want to use for transparency printing: 3 a At the printer control panel, press the Online/Offline key. b Press the Tray Select key until the LED for tray you want to use for transparencies is lit on the control panel.
Printing on Different Types of Print Media Printing Labels For best results when printing labels, format labels through your application and then run a test print on plain paper to check formatting and avoid wasting label sheets. 1 See “Refilling the Media Cassette” on page 16 or “Using the Manual Feed Tray” on page 20 for information on loading media in the cassette. Make sure you place the labels printing-side up with the top edge feeding into the printer first.
Printing on Different Types of Print Media Printing on 3-Hole or Other Pre-punched Media Print 3-hole or other pre-punched media the same way labels are printed. Make sure you place the media printing-side up with the top edge feeding into the printer first. Printing Envelopes Envelopes can be printed from the manual-feed tray or from the optional envelope cassette.
Printing on Different Types of Print Media c Press the Select key to choose the Operator Control menu.
More About Print Media More About Print Media Your print quality depends in large part on the quality of the media. You can get sharper contrast on printed pages by using special laser printer media, which is available from a variety of manufacturers. This paper is thicker, smoother, and whiter than copier paper and gives your page a more professional appearance. The printer accommodates plain or laser paper, transparencies, and labels.
More About Print Media Print Media Sizes, Imageable Regions, and Margins Media Sizes* Imageable Regions* Margins* Size Inches Millimeters Letter 8.50 x 11.00 215.90 x 279.40 Legal 8.50 x 14.00 215.90 x 355.60 A4 8.27 x 11.69 210.00 x 297.00 Executive 7.25 x 10.50 185.00 x 267.00 Com 1 9.50 x 4.125 241.30 x 104.78 DL 8.66 x 4.33 220.00 x 110.00 Size Inches Millimeters Letter 8.11 x 10.61 205.90 x 269.40 Legal 1/C 8.11 x 13.61 205.90 x 345.60 Legal 4/C 8.11 x 11.7 205.
More About Print Media About Imageable Areas and Margins The imageable area of each media size is smaller than the size of the media. The imageable area is subject to hardware limits (physical page size and margins required by the print engine). As you set page margins in your application, remember they must be equal to or less than the imageable areas specified for the page size you are using.
More About Print Media Print Media Types, Weights, and Recommended Brands Media Type Weight in g/m2 Weight in lb Brand Plain Paper 60 to 90 g/m 2 16 to 24 lb Laser Paper 60 to 90 g/m2 16 to 24 lb Hammermill Laser Print (White) up to 43 lb N/A Thick Stock up to 163 g/m2 (manual feed only) Xerox 4024 Transparencies 138 to 146 g/m2 36.7 to 38.8 lb 3M PP2500, Xerox 3R 2780, Xerox 3R 3117 Labels 156 to 170 g/m2 41.5 to 45.
More About Print Media n n Make sure print media is not torn, folded, or wrinkled. Do not overfill the media cassette: it holds 250 sheets of paper, 50 transparencies, or label stock up to the upper-limit mark on the cassette. Note: If the printer is operating in a low-humidity environment, we recommend printing fewer than 20 consecutive transparencies to prevent jamming. » n n n n If you have problems with double feeding, remove the paper from the cassette and fan the edges.
Other Printing Tasks Other Printing Tasks Changing Print Resolution Your printer is capable of printing at 300, 600, or 1200 dpi. For jobs in which print speed is more important than print quality, you might want to select 300 dpi. But for pages requiring the best quality, set the printer resolution to 600 or 1200 dpi. Choose these higher resolutions when printing pages with photographs, graphics with multiple levels of shading, or documents requiring the sharpest possible text and line art.
Other Printing Tasks You can set the resolution of your printer through the QMS-developed Macintosh or Windows driver or through the printer’s Administration/ Engine/Def Resolution menu. Default Resolution Menu Administration Engine Def Resolution Choices 300 dpi—300 x 300 dpi resolution 600 dpi —600 x 600 dpi resolution 1200 dpi—1200 x 600 dpi resolution Default depends on how much memory is in the printer.
Other Printing Tasks breaks down a job into sections and performs collation on each of those sections. You can enable and disable collation through the QMS-developed Macintosh or Windows driver or through the printer’s control panel: Collation Menu Operator Control Collation Choices On (default), Off Working with Status Pages Printing a status page is a two-step procedure: Identify the type of status page you want to print, and then print it.
Other Printing Tasks Printing a Status Page After you have identified the type of status page to print, send it to the printer in one of the following ways: n n Use the PS Executive Series Utilities (see the PS Executive online help for instructions). Use the control panel keys to select “Yes” in the Print Status menu option. Print Status Menu Administration Special Pages Print Status Choices Yes (default) No Notes Only standard status pages can be printed from PS Executive.
Other Printing Tasks Cancelling a Print Job Press the control panel keys in the order shown in the following instructions to cancel a print job. Press this key Cancel to... The message window reads... Access the Cancelling Job menu. You are prompted for confirmation that you want to cancel the print job. CANCELLING JOB? YES Cancel Select Yes. or Select YES IS SELECTED Cancel all print jobs in the queue that are currently printing, interpreting, or terminating.
Other Printing Tasks Press this to... key The message window reads... Cancel Access the Cancelling Job menu. CANCELLING JOB? YES Next Advance to the End Job option. CANCELLING JOB? END JOB Cancel Select End Job.
About Fonts About Fonts The Resident PostScript Fonts This section lists the fonts resident in your printer. You can access them after you install the appropriate printer driver on your computer (see chapter 1, “Connecting the Printer” for information on printer drivers.) All of these fonts are authentic: they are licensed and carry the true name. See your QMS vendor if you are interested in obtaining more fonts.
About Fonts Helvetica Helvetica Oblique Helvetica Bold Helvetica Bold Oblique Helvetica Condensed Helvetica Condensed Oblique Helvetica Condensed Bold Helvetica Condensed Bold Oblique Helvetica Helvetica Helvetica Helvetica Narrow Narrow Oblique Narrow Bold Narrow Bold Oblique ITC Zapf Chancery Medium Italic Symbol ITC Zapf Dingbats Optional Fonts See chapter 2, “Printer Options,” of the reference manual for a list of fonts available for purchase from your QMS vendor.
Overview of the QMS magicolor CX Printer Overview of the QMS magicolor CX Printer The QMS magicolor CX provides 300 or 600 dpi color or monochrome prints, using advanced color laser technology combined with the QMS Crown multitasking printer operating system. It offers superior performance plus flexible emulation and connectivity support and upgrade options. See “Printer Features and Benefits” on page 41 for an overview of what the printer can do.
Printer Features and Benefits Printer Features and Benefits Color Laser Technology The magicolor CX laser printer features advanced color-laser technology that allows it to produce inexpensive, durable, 300, 600 or 1200 dpi prints on plain paper or transparencies, at 3 to 6 color pages and 12 monochrome pages per minute. QCOLOR Technology The magicolor CX laser printer features QCOLOR, a QMS-developed technology for automatically optimizing color printing, for Windows and Macintosh applications.
Printer Features and Benefits Three Print Resolutions The printer offers 300 dpi (dots per inch), 600 dpi, and 1200 dpi output. User Benefit—Three resolutions allow you to customize the quality of your output according to its use: 300 dpi for most hardtop needs and 600 or 1200 dpi for high-resolution output. » Note: Color printing at 600 dpi requires that the printer have a minimum of 20 MB RAM. Color printing at 1200 dpi requires that the printer have a minimum of 40 MB RAM.
Printer Features and Benefits Adobe’s PostScript Level 2 language while providing additional capabilities. QMS Level 2 emulation supports extensive graphics capabilities to control the appearance of text, geometric shapes and images, and improves memory and resource management. Resident Fonts and Symbol Sets Your printer comes with 12 PostScript typeface families containing 39 licensed fonts, and it provides TrueType font support (in PostScript emulation only).
Printer Features and Benefits Compile-Ahead Technology and True Multitasking Compile-ahead technology keeps all of your printer’s resources busy to improve throughput. While the engine is printing a page, compileahead technology uses available printer memory to prepare the subsequent pages of the document (or the next job). With pages ready in memory, the engine continues printing as it deposits printed pages in the output tray.
Printer Features and Benefits Context Switching After its initial use, the state of an emulation and downloaded data (such as fonts, macros, and overlays) are preserved for as long as the printer power is on. User Benefit—Repetitive downloading of emulations, fonts, macros, and overlays is unnecessary, saving you time. Compressed Data Formats Crown printers convert data received from the input buffers into intermediate, compressed blocks until the data is needed for printing.
Printer Features and Benefits Printer Options The following options are available for your QMS magicolor CX printer. Contact your QMS vendor for purchase information. CrownCopy CrownCopy is a color copier that attaches directly to the printer’s SCSI port. Upgradable RAM (Random Access Memory) QMS equips your magicolor CX printer with either 8, 20, 32, or 40 MB RAM. Two slots are available for upgrading up to 64 MB.
Printer Features and Benefits TIFF, CCITT, and CALS emulations are also supported as host-based filters through the QMS ImageServer Option. User Benefit—Extra emulations allow you to print documents created in printer languages other than those resident on the printer. Security Card An optional security card allows you to password-protect the printer’s configuration menu. The card can be inserted in either of the two card slots.
3 Maintenance In This Chapter . . .
About Consumables About Consumables Consumable Life Toner Cartridges Black Cyan, Magenta, Yellow 5,000 pages 4,000 pages Developer Cartridges Black Cyan, Magenta, Yellow 30,000 pages 15,000 pages Oil Bottle and Cleaning Pad The first oil bottle and cleaning pad will last approximately 1,500 pages. After that, they will last approximately 3,000 pages.
About Consumables Ordering Consumables In the US, call (800) 777-7782 to order consumables. In other countries, see appendix A, “QMS Customer Support,” for the phone numbers of the QMS office nearest you. Choosing the right consumables for your QMS magicolor CX will not only increase its reliability and performance, but also minimize the risk of damage.
Preventive Maintenance Preventive Maintenance General Tips for Extending Printer Life n Do not place anything on the top of the printer. n Keep the output levels in the top cover at 150 sheets or less, depending upon the type of media. If media stacks too high, you may experience trouble with paper jams and excessive curl. n If you are not going to use the printer for an extended period of time unplug the power cord from the power source outlet and close the manual feed tray.
Replacing Consumables Replacing Consumables » M Note: Dispose of toner and developer cartridges in a safe manner, meeting all local and federal regulations. Also, you should handle only one color of toner and developer at a time to avoid contaminating other colors. Use a toner vacuum to clean up powder spills in the printer, if necessary.
Replacing Consumables Replacing a Toner Cartridge » Note: Occasionally, you may see the TONER EMPTY message when there is still toner in the cartridge, but the toner has merely settled so it can't distribute evenly. This may happen if the printer is not used for several days. If you think this may be the case, remove the current cartridge, shake it horizontally to redistribute the toner, and place the cartridge back in the printer. 1 3-6 Remove the top cover.
Replacing Consumables 2 Remove the old toner cartridge by holding it across the center, squeezing the sides to loosen the pins on the back side from the developer cartridge notches. Then, lift the toner cartridge straight up and out of the printer. Dispose of it according to laws in your area. Toner Cartridge Rear View 3 Remove the new toner cartridge from its protective bag. 4 Hold the toner cartridge as shown and shake it horizontally.
Replacing Consumables 5 Install the toner cartridge on top of the developer cartridge. Hold and squeeze the toner cartridge across the center, and align the pins on the back side of the toner cartridge with the notches on the developer cartridge. Orient the cartridge so that the words on top are readable from the front of the printer. ▲ Caution: Never force a toner cartridge onto a developer cartridge, or you’ll damage the cartridges and the printer.
Replacing Consumables 6 Hold the toner cartridge in place with one hand while you pull the tab straight up to remove the attached tape from the cartridge. Tab Rear View 7 Make sure the print density dial for the changed toner cartridge is in the default (center) position. 8 Replace the printer's top cover.
Replacing Consumables Replacing a Developer Cartridge 1 Remove the top cover. 2 Remove the toner cartridge that’s on top of the developer cartridge you need to replace. Hold it across the center, squeezing the sides to loosen the pins on the back side from the developer cartridge notches. Then, lift the toner cartridge straight up and out of the printer.
Replacing Consumables 3 Set the toner cartridge aside. Place it on a level surface on a large sheet of paper to catch loose residue. 4 Lift up the green latches at each end of the developer cartridge and release the cartridge from its pressing back on the latches behind the cartridge while pulling forward on the cartridge. The securing latches are color coded (black, cyan, magenta, or yellow) to the color of the developer cartridge.
Replacing Consumables 5 Remove the developer cartridge from the printer, being careful not to spill any of the developer material. Dispose of it according to laws in your area.
Replacing Consumables 6 Remove the new developer cartridge from its protective bag, lift up the green latches, and lower it into the appropriate slot. It should snap into place.
Replacing Consumables 7 Close the developer cartridge latches. Rear View 8 Grasp the tab on the top of the developer cartridge and pull the tab and attached clear tape straight up and out of the cartridge.
Replacing Consumables 9 Replace the toner cartridge that you removed in step 2. 10 Replace the printer's top cover. » Note: To ensure optimal print quality, the following step must be completed. 11 Use the printer control panel to reset the printer’s developertracking feature (this clears any DEV LOW message that may appear in the message window): a Press the Online/Offline key. b Press the Menu key. c Press the Next key until ADMINISTRATION appears in the message window, then press the Select key.
Replacing Consumables Replacing the OPC Belt Cartridge » Note: You may want to clean the paper guide and the register and paper exit rollers at this time also. They should be cleaned every 20,000 copies or 12 months, whichever comes first. See “Cleaning the Rollers” on page 36. ▲ Caution: The OPC belt is extremely sensitive to bright light and direct sunlight. Do not remove it from its protective bag until you are ready to install it. Limit exposure to 2 minutes.
Replacing Consumables 1 Open the manual feed tray by pushing the top-right corner to release the spring latch. Front View Manual Feed Tray 2 Lift the green handle of the old OPC belt cartridge up to unlock it and pull the cartridge straight out of the printer, and discard it.
Replacing Consumables 3 Remove the new OPC belt cartridge from its protective bag and remove the pins from both sides of the cartridge. >>Note: Save the protective bag to use if you take the cartridge out of the printer, and save the pins to reinstall if you need to store or move the printer later.
Replacing Consumables 5 Remove the black light-shield paper from the OPC belt by pulling the tab on the front. Light-Shield Paper Front View 6 Firmly slide the cartridge the rest of the way into the printer until it snaps into place. It is in place when you can see the green arrows inside the metal frame of the printer. 7 Turn the green end-handle on the cartridge down to close it and lock the cartridge in place.
Replacing Consumables Replacing the Cleaning Pad and Oil Bottle ▲ Caution: The fuser unit is an integral part of the color imaging process and is also very expensive to replace. The fuser life will be shortened or the fuser permanently damaged if the cleaning pad is not installed properly or if proper care is not taken to change the cleaning pad and oil bottle when needed. This type of damage is not covered under warranty or service contract.
Replacing Consumables 4 Use the two green separator latches to tilt the pawl unit back. Front View Cleaning- Pad Tab Latches M WARNING! The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it. ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abkühlen, bevor Sie diese berühren. ▲ 5 Locate the cleaning pad in the slot above the fuser roller.
Replacing Consumables 7 Hold the cleaning pad by its tab and place the white side against the orange roller closest to the green felt strip. Align the center rib of the cleaning pad with the triangle mark on the green felt strip. 8 Keep the white side of the pad touching the orange roller closest to the green felt strip as you press the pad forward and down into the slot under the green felt strip. It’s in place when it clips securely into the slot with the white pad touching the orange roller.
Replacing Consumables 9 Close the separator pawl unit: lower it onto the orange roller; then grasp the green separator latches with your thumbs and forefingers and push down with your fingers while pushing back with your thumbs to snap the unit into place. Front View Latches 10 Place a finger on the outer edge of the oil bottle retainer and push it in and up to open the spring latch. Rear View 11 Remove the old oil bottle.
Replacing Consumables 12 Hold the new oil bottle over its slot (spout-end down and label facing the printer’s front). Lower the bottle in place, making sure the spout is aligned with the pin in the fuser slot. The top of the bottle should be flush with the top of the fuser unit. Rear View 13 Close the oil bottle retainer, making sure the spring latch is securely in place, then close the paper exit unit. If you have trouble closing it, make sure the separator pawl unit is completely closed (see step 9).
Replacing Consumables 14 Replace the printer's top cover and turn on the main power switch. Replacing the Waste Toner Pack 1 Open the waste toner door (on the left side of the printer) by pushing the cover on the top-right corner. Waste Toner Door 2 Gently tap the old waste toner pack on its side to settle the toner down into the pack. 3 Grasp the tab on the top edge of the old waste toner pack, and pull it out of the printer.
Replacing Consumables Place the old pack into the empty bag from the new waste toner pack and dispose of the old one following safety laws and regulations. 4 Remove the new waste toner pack from its protective bag and assemble it. 5 Insert the pack into the printer until it fits securely. Make sure the pack is level and centered. Tab 6 3-26 Close the waste toner door.
Cleaning the Printer Cleaning the Printer M WARNING! Remove the printer's power cord from the power outlet before cleaning or an injury may result. ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen. Guidelines for Cleaning the Printer n Read all caution and warning labels carefully, making sure to follow any instructions contained in them.
Cleaning the Printer Cleaning the Charger Unit, the Precharger Unit, and the AC-Charger Unit 1 ▲ Open the manual feed tray. Caution: The OPC belt is extremely sensitive to bright lights and direct sunlight. Limit exposure to 800 lux (the average fluorescent lighting in an office) of light to under 2 minutes. If exposure exceeds this, put the belt in a dark place to recover; depending on exposure, recovery may take up to 2 hours.
Cleaning the Printer 3 Remove the wire cleaner from the cartridge. Wire Cleaner 4 Holding the cartridge by its edges, fold the green end-handle back down and set the cartridge up on that end. Brass Latch Charger Unit Brass Latches 5 Locate the three brass-colored latches, which hold the charger unit in place. Then, swing each latch to the side to free the charger unit.
Cleaning the Printer 6 Grasp the green handle on the end of the charger unit and lift the unit out of the cartridge. Place the OPC belt cartridge in its protective bag or a dark area to protect it from light and set it aside until you are ready to reinstall it. 7 Wipe up any loose toner from the OPC belt cartridge area in the printer.
Cleaning the Printer 10 Remove the waste toner pack. (See “Replacing the Waste Toner Pack” on page 25) Set it aside on a surface that toner residue can't hurt, such as on a piece of paper. M WARNING! The toner is a highly combustible powder; never burn it. Also, avoid inhaling loose toner or getting it around your eyes; it can cause respiratory problems and eye irritation.
Cleaning the Printer 12 Insert the wire cleaner into the recess on the pre-charger unit, and slide the cleaner back and forth. 13 Clean the inside corners of the pre-charger unit with cotton swabs. 14 Making sure the pre-charger unit aligns on the runners inside the printer, slide it back into the printer. 15 Reinstall the waste toner pack, and close the waste toner cover. 16 Open the printer’s back cover by pressing the top-right corner.
Cleaning the Printer 17 Open the transfer unit by pulling the green latch handle in the center of the transfer unit door assembly toward you and down. Latch Handle 18 Remove the AC-charger. Press the latch outwards and lift the AC-charger. The latch is on the right side of the charger.
Cleaning the Printer 19 Insert the wire cleaner into the recess on the AC-charger unit, and slide the cleaner back and forth. 20 Clean the inside corners of the AC-charger unit with cotton swabs. 21 Reinstall the AC-charger. Slide the left side of the charger into the slot before lowering the right side of the charger. Press the release latch outwards while seating the right side, then release the latch to secure the charger in place. 22 Replace the wire cleaner in the OPC belt cartridge.
Cleaning the Printer 25 Slide the cartridge into the printer until it snaps into place. Front View Unlock the Handle It’s in place when you can see the green arrows inside the metal frame of the printer. 26 Turn the green end-handle on the cartridge down to close it and lock the cartridge in place. 27 Close the manual feed tray.
Cleaning the Printer Cleaning the Rollers 1 Turn off the printer and remove the power cord. 2 Open the manual feed tray by lightly pressing on the topright corner, and then tilt the tray out and down. ▲ Caution: The OPC belt is extremely sensitive to bright lights and direct sunlight. Limit exposure to 800 lux (the average fluorescent lighting in an office) of light to under 2 minutes.
Cleaning the Printer 4 Open the back cover by pressing the top-right corner. 5 Open the transfer unit by pulling the green latch handle toward you and down.
Cleaning the Printer 6 Using dry cotton cloths, wipe the metal register roller and the rubber register roller in the transfer unit door assembly. Rotate these rollers to clean all sides with the cloth to remove paper dust, toner buildup, and other debris. Metal Register Roller Rubber Register Roller 7 Wipe the transfer roller located just below the transfer drum. Rotate this roller to clean all sides with the cloth to remove paper dust, toner buildup, and other debris.
Cleaning the Printer 9 Close the back cover. 10 Open the paper exit unit. Rear View 11 Clean the paper exit rollers and plates. Turn the coupling gear on the right end of the fuser unit to access all sides of the rollers. Coupling Gear Coupling Gear 12 Close the paper exit unit. 13 Remove the media cassette.
Cleaning the Printer 14 Locate the manual-feed platform: it's a black plastic tray at the top of the cassette slot. Paper-Feed Manual-Feed Roller Platform Manual-Feed Belts 15 Remove the manual-feed platform. Lift it up and forward at the front of the platform until the lip of the platform drops over the metal guide rail, then slide the manualfeed platform out of the printer.
Cleaning the Printer 16 Locate the two manual-feed belts at the top of the cassette slot. 17 Use the damp cloth to wipe the belts. Advance the belts so that the entire surface is cleaned. 18 Reach into the back of the cassette slot and locate the paperfeed roller. It's on the top of the slot at the rear. 19 Use the damp cloth the wipe the roller. Rotate the roller so that the entire surface is cleaned. 20 Slide the manual-feed platform back into place. Push it back into the printer until it is secure.
Cleaning the Printer 22 Make sure the green handle on the end of the OPC belt cartridge is turned up (unlocked). 23 Slide the cartridge into the printer until it snaps into place. Front View Unlock the Handle It’s in place when you can see the green arrows inside the metal frame of the printer. 24 Turn the green end-handle on the cartridge down to close it and lock the cartridge in place. 25 Close the manual feed tray. 26 Replace the power cord and turn on the printer.
Cleaning the Printer Cleaning the Exterior of Your Printer M WARNING! Remove the printer's power cord from the power outlet before cleaning or an injury may result. ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen. To protect your printer and to maintain its appearance, make sure you use the following guidelines: n n n n n Use only mild household cleaning solutions that do not contain alcohol or solvents. Use only a dry or slightly damp, lint-free cloth.
Moving the Printer Moving the Printer M WARNING: The printer weighs approximately 106 lbs (48 kg) without consumables. Do not attempt to lift it by yourself. ACHTUNG! Der Drucker hat ein Gewicht von ungefähr 48 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu transportieren.
Moving the Printer Removing the Fuser Unit and Oil Bottle 1 Turn off the main power switch on the back of the printer. 2 Remove the top cover. 3 Remove the oil bottle as described in “Replacing the Cleaning Pad and Oil Bottle” on page 20. M WARNING! The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it. ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr besteht.
Moving the Printer 6 Pour the fuser oil into an appropriate waste container. (For example, you could use an old jar.) Dispose of the oil following local safety laws and regulations. 3-46 7 Use a clean, dry, lint-free cloth or some cotton swabs to wipe any remaining oil out of the tray. 8 Return the fuser unit to its slot and stuff a clean, wadded paper towel into the place normally occupied by the oil bottle to act as a cushion and to absorb any residual oil during the move.
Moving the Printer Replacing Fuser-Roller Pressure-Release Pieces The pressure-release pieces help relieve the tension on the fuser rollers to protect the roller from accidental damage during a move (or prolonged storage). They must be installed for the move and removed again before printing. Use the following procedure to remove and replace these pieces: 1 Turn off the main power switch on the back of the printer and remove the top cover.
Moving the Printer 3 From the rear of the printer, pull back the two latches (one on each side) of the separator pawl unit to unlock it. Then tilt the separator pawl unit toward the rear of the printer.
Moving the Printer 4 Open the pressure-release lever on the end of the fuser unit. Pressure-Release Lever Rear View ▲ M Caution: If you are replacing the pressure-release pieces after the printer has been running, make sure the fuser unit has cooled. The fuser gets very hot and can damage these pieces. WARNING! The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it.
Moving the Printer 5 Hold one of the pieces down close to its base and firmly slide the base between the fuser rollers on one end. Then, repeat the process with the second pressure-release piece at the other end of the fuser rollers. When correctly positioned, the pieces fit snugly between the rollers. Front View Pressure-Release Piece (left) Fuser Rollers Paper-Exit Unit Pressure-Release Piece (right) 3-50 6 Close the pressure-release lever on the end of the fuser unit.
Repacking the Printer Repacking the Printer If you need to relocate or ship your QMS magicolor CX Print System after it has been installed, you must follow the procedures in this chapter to prevent damage to the printer and to keep your warranty valid. ▲ Caution: QMS cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer.
Repacking the Printer Remove the Toner and Developer Cartridges 1 Remove the printer’s top cover. 2 Remove the black toner cartridge. 3 a Holding the toner cartridge across its center, squeeze the sides to loosen the pins on the back side from the developer cartridge notches. Rear of Printer b Lift the toner cartridge straight up and out of the printer. Set the toner cartridge aside. Place it on a level surface on a large sheet of paper to catch loose residue.
Repacking the Printer 5 Remove the developer cartridge from the printer, being careful not to spill any of the developer material. 6 Store the partially used toner and developer cartridges in their original shipping bags. If you don’t have these bags, wrap them in pieces of sturdy cloth or plastic that cannot be harmed by loose residue. 7 Repeat steps 2-6 for the three remaining toner and developer cartridges.
Repacking the Printer Remove the Fuser Unit and Oil Bottle 1 With the printer’s top cover still off, pull up on the paper exit-unit latch, and then tilt the paper exit-unit back and down to open it. Rear View 2 Place a finger on the outer edge of the oil bottle retainer and push it in and up to open the spring latch.
Repacking the Printer 3 Remove the oil bottle. After removing the oil bottle, the bottle may leak slightly, so place it in an oil-proof container, such as a plastic bag, until you are ready to reinstall it after the move. Rear View M Rear View 4 Close the oil bottle retainer, making sure the spring latch is securely in place. 5 Grasp the fuser unit by the two handles, one at each end, and lift it up and out of the printer. WARNING! The fuser unit can become extremely hot and cause severe burns.
Repacking the Printer 6 Pour the fuser oil into an appropriate waste container. (For example, you could use an old jar.) Dispose of the oil following local safety laws and regulations. 7 Using a clean, dry, lint-free cloth or some cotton swabs, wipe any remaining oil out of the tray. 8 Return the fuser unit to its slot, and stuff a clean, wadded paper towel into the place normally occupied by the oil bottle to act as a cushion and to absorb any residual oil during the move.
Repacking the Printer pawl unit to unlock it. Then tilt the separator pawl unit toward the rear of the printer. Front View CleaningPad Tab Latches 2 M Open the pressure-release lever on the end of the fuser unit. WARNING! The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it. ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungs-gefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abkühlen, bevor Sie diese berühren.
Repacking the Printer 3 Holding one of the pieces down close to its base, firmly slide the base between the fuser rollers on one end. 4 Repeat the process with the second pressure-release piece at the other end of the fuser rollers. When correctly positioned, the pieces fit snugly between the rollers. Front View Pressure-Release Piece (Left) Fuser Rollers Paper Exit-Unit Pressure-Release Piece (Right) 3-58 5 Close the pressure-release lever on the end of the fuser unit.
Repacking the Printer Remove the OPC Belt Cartridge ▲ Caution: The OPC belt is extremely sensitive to bright light and direct sunlight. Limit exposure to 2 minutes. While the printer is being moved, store the cartridge in its original shipping bag. If you don’t have this bag, carefully wrap it in a piece of dark, heavy cloth, and place it where it will not get scratched or damaged.
Repacking the Printer 3 Reinstall the pressure-release and tension-release pin sets (one set on each side) in the OPC belt cartridge. The pressure-release and tension-release pins protect the belt and its cleaning blade by relieving tension during movement. PressureRelease Pin Tension-Release Pin 4 3-60 Store the OPC belt cartridge in its original shipping bag.
Repacking the Printer Remove the Waste Toner Pack 1 Open the waste toner door (on the left side of the printer) by pushing the cover on the top-right corner. 2 Remove the waste toner pack from the printer. 3 Install a new waste toner pack. This ensures that no waste toner is shaken into the printer during relocation or shipment. 4 Close the waste toner door.
Repacking the Printer Repack the Printer M WARNING! The printer weighs approximately 106 lbs (48 kg) without consumables. Do not attempt to lift the printer by yourself. ACHTUNG! Der Drucker hat ein Gewicht von ungefähr 48 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu transportieren. ▲ Caution: QMS cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer.
Repacking the Printer b Remove the two small metal brackets from the sheet feeder posts. c With the help of another person, pick up the printer by the four corners, and separate it from the sheet feeder. ▲ Caution: Be sure to keep the printer level. d 2 ▲ Repack the sheet feeder in its original shipping box for storage. If you’re returning the printer for service, you don’t need to return the sheet feeder. Put the printer into the plastic bag. Caution: Be sure to keep the printer level.
Repacking the Printer 3-64 3 Replace the plastic strap handles (two on each side of the printer). 4 Get someone to help you with this step: Using the strap handles provided (two on each side of the printer), lift the printer onto its carton.
Repacking the Printer 5 » Slide the box over the printer, and then replace all of the packing material in the shipping carton. Note: If you’re returning the printer for service, you don’t need to return the toner and developer cartridges, oil bottle, OPC belt cartridge, paper cassette(s), sheet feeder, power cable, or interface cables.
4 Troubleshooting In This Chapter . . .
Miscellaneous Problems Miscellaneous Problems If you have just installed your printer and are having problems, be sure you have correctly followed the setup steps outlined in the Quick Setup Guide that accompanied your printer. Then, check the following: 1 Is there a status message in the control panel window? If yes, go to question 2.
Miscellaneous Problems 3 Is the printer receiving data from the computer? If the Data LED blinks after sending the file, the printer is receiving the data. If yes, go to question 4. If not, check the following: n n n n n 4 Are the interface cables securely fastened? Is the printer on line? The Online LED should be lit.
IBM PC and Compatible Computer Checklist IBM PC and Compatible Computer Checklist If you are experiencing problems with printing from a PC (not related to print quality), make sure you followed the instructions in chapter 1, “Connecting the Printer” (especially the information about drivers). Then check the following: n n 4-4 Does your application require any additional printer setup steps (check the printing section of the application documentation).
Apple Macintosh Checklist Apple Macintosh Checklist If you are experiencing problems with printing from a Macintosh (not related to print quality), make sure you have followed the instructions in “Connecting to a Macintosh” in chapter 1, “Connecting the Printer,” (especially the information about drivers).
Mechanical Problems Mechanical Problems Slow Output n If your printer has a hard disk, make sure the printer’s disk-swap- ping option is on. Use the printer control panel to do this. (Information on using the control panel is in chapter 1 “Printer Configuration,” in the reference guide.) Choose Yes in the Administration/Memory/Enable Disk Swap menu. Disk swapping allows the printer to use the hard disk to supplement RAM when necessary.
Mechanical Problems tosh computers on the network to make sure they are using the same version of LaserWriter and Laser Prep. If neither of these files is the problem, contact your QMS vendor. Printer Resets n Different versions of LaserWriter and Laser Prep being used on a network can cause printer reinitialization. n Downloading too many fonts can overload the printer's memory and cause the printer to reset to default. Additional memory (RAM) is available and easily installed.
Print Quality Problems 6 Send an end-of-job in case a previous job lacked this command. Print Quality Problems Generally Poor Print Quality n Make sure the printer is set for the type of media (paper, transparency film, or thick stock) you are printing on: use the Media key on the printer's control panel to tell the printer whether paper or transparencies have been loaded in the currently selected cassette.
Print Quality Problems n Colors missing See chapter 2, “Printing” of the user’s guide for information on optimizing color output. If colors are missing, make sure that any newly installed toner and developer cartridges are properly installed, with the sealing tapes removed. Review the steps in “Replacing a Toner Cartridge” and “Replacing a Developer Cartridge” in chapter 3, “Maintenance.
Print Quality Problems Check the OPC belt for dirt and scratches. Replace the OPC belt cartridge if necessary. See the “Replacing the OPC Belt Cartridge” section in chapter 3, “Maintenance.” If whole blocks or portions of the page are missing, there may be a mechanical problem; contact your QMS vendor. n Image is Not Centered on the Page Make sure you aren't printing outside the printer's imageable region for the media size you're using (see chapter 2, “Printing”).
Print Quality Problems n Partial Images or Image Too Small Check the imageable regions for the size media you are using (see chapter 2, “Printing”). Are you trying to print outside of the imageable region of the page? If so, change to a larger size media, or adjust the margin(s) through your application. The charger unit or various roller and plates may be dirty. See chapter 3, “Maintenance,” for instructions on how to clean these parts.
Print Quality Problems b If you still see vertical streaks, remove the OPC belt from the printer, set it on the handle end, and tap the base of the cleaning blade several times to remove any debris. Cleaning Blade Base Cleaning Blade Base Reinstall the OPC and print a page to see if this solved the streaking problem.
Print Quality Problems camera lens) to gently clean only the part of the blade that corresponds to the streaked area on printouts. If printouts are streaked here... ...then clean the OPC belt here... Lens- Quality Brush Reinstall the OPC and print a page to see if this solved the streaking problem. d If you still see vertical streaks, install a new OPC belt cartridge.
Print Quality Problems Print Density Problems Normally, your laser printer produces a rich black or color image. However, if you notice that colors are smearing or scattering then you may need to adjust the print density for your printer. Smearing or scattering occurs on the printer when one of the developers applies too much toner on the page. You may notice scattering in areas where a pure color or dark region ends next to a white area on the page.
Print Quality Problems . Color Balance Adjustment Page 1 2 90° 45° Target – + 6 C – + Instructions 1. If the print density controls are not in the default position, set the print density controls to the default position (0°). 2. If the print density controls were changed in step 1, reprint this Color Balance Adjustment Page. 3. Check the black squares and bars for excessive toner density.
Print Quality Problems 2 Bars—shows the toner density across the page. The bars show smearing or scattering when there is a toner density problem. 3 90° Swatch Column—shows the color matching swatches that will indicate a 90° change in the print density adjustment dial. 4 45° Swatch Column—shows the color matching swatches that will indicate a 45° degree change in the print density adjustment dial. 5 Print Density Adjustment Dials—shows the cyan, magenta, and yellow print density adjustment dials.
Print Quality Problems 3 Locate the adjustment dials inside the printer near the front left side. Each dial adjusts the print density for one of the four colors: K for black, C for cyan, M for magenta, and Y for yellow . K C M Y Print Density Dials a If they’re in the default center position, then go to step 5.
Print Quality Problems 4 5 Replace the top cover and print the Color Balance Adjustment page again. Check the bars and squares at the top of the Color Balance Adjustment page for smears or scattering. Color Balance Adjustment Page 90° 45° Target – + Check Here for Scattering or Smearing C – + Instructions 1. If the print density controls are not in the default position, set the print density controls to the default position (0°). 2.
Print Quality Problems 9 » » Look for a close color match between the Target square and the center swatch inside the Target square. Note: Keep in mind that the gray formed by these process colors will not exactly match the gray formed by black dots in the outer part of the square. a If the gray of the center swatch closely matches the outer gray area stop here. Your printer is adjusted correctly. b If the colors do not match, go to the next step.
Printer Status Messages 12 Reprint the Color Balance Adjustment Page. 13 Check the Target square again to see if the center swatch is gray or neutral. a If it is not then repeat steps 10 through 12 for the next color. b If it is, then stop here. Printer Status Messages When the printer needs operator assistance, the message window displays one of the following messages: Status message 4-20 Explanation x ACTIVE JOBS The printer is on line. x identifies the number of jobs in process.
Printer Status Messages CHECK WASTE TONER The waste toner pack is full and needs to be replaced or is not installed properly. Make sure the pack is not full, and that it sits loosely in its compartment, not wedged under the top of the compartment. See “Replacing the Waste Toner Pack” in chapter 3, “Maintenance,” for details. CLOSE MANUAL FEED TRAY The manual feed tray is open when a file is being sent to print from another cassette. Close the manual feed tray.
Printer Status Messages 4-22 FUSER OIL LOW The oil bottle for the fuser unit is running low and the cleaning pad is wearing out. If you have a new oilbottle/pad kit on hand, you may want to replace them now. (See chapter 3, “Maintenance,” for information on replacing them.) If not, order a replacement kit now. A limited number of copies (approximately 100) will still run. However, when the oil runs out, the printer stops and the ADD FUSER OIL AND REPLACE PAD status message appears.
Printer Status Messages NOT CONNECTED RECONNECT? The Copy/Select key has been pressed and the scanner is not connected. If the scanner is connected, press the Select key, and choose Yes. If this doesn’t clear the error, then see chapter 2 of the QMS CrownCopy User’s Guide, the “Troubleshooting the Scanner” section, for more information on this error. OUTER JAM Media has jammed leaving the paper exit unit. Remove the jam (see“Clearing Outer Jams” on page 36).
Printer Status Messages 4-24 REPLACE BELT The OPC belt cartridge needs to be replaced. After installing the new cartridge, you have to clear this message through the control panel using the Clear Warning option. (See chapter 3, “Maintenance,” for details on replacing the OPC belt cartridge and “Clearing Warning Messages” in chapter 1, “Printer Configuration,” in the reference guide for details on clearing the warning.) SIDE PANEL OPEN The waste toner cover is not fully closed. Close the cover.
Printer Status Messages WARMING UP The printer is warming up; the fuser is at a low temperature. Wait until the printer has warmed up before you print. INCOMPATIBLE NETWORK OPTION INSTALLED (on the startup page) Except for the LocalTalk interface, the QMS magicolor CX printer is compatible only with magicolor CX interfaces. If a non-magicolor CX interface is installed, this error message appears on the start-up page.
Printer Status Messages ing Warning Messages” in chapter 1, “Printer Configuration,” in the reference guide for details on clearing the warning.) ▲ Caution: We strongly recommend that you have the fuser replaced or the 100,000 copy checkup done as soon as possible after a message appears. If you clear one of these messages, the counter that tracks that particular service resets to 0 and the message does not reappear until after another complete cycle.
Clearing Media Jams Clearing Media Jams When a jam occurs, the message window on the control panel displays one of three messages, MISFEED JAM, INNER JAM, or OUTER JAM. The following sections contain procedures for clearing each type of jam. Clearing Misfeed Jams When the control panel message window displays MISFEED JAM, media has jammed while leaving the media cassette or the manual feed tray.
Clearing Media Jams 2 Locate the manual-feed platform. It's a black plastic tray at the top of the media-cassette slot. Front Manual-Feed Platform 3 Remove the manual-feed platform. Lift it up and forward at the front until it drops out.
Clearing Media Jams 4 Remove any jammed media you see. 5 Check to be sure no other pieces of media are lodged farther back in the slot. Then, if you removed the manual-feed platform, replace it. Push it back into the printer until it is secure. 6 Make sure the media in the cassette is in good condition, lies flat, and does not exceed the upper-limit mark on the cassette. 7 Slide the cassette back into the printer until it's secure.
Clearing Media Jams Clearing Inner Jams When the control panel message window displays INNER JAM, media has jammed leaving the OPC belt cartridge, and the leading edge has jammed around the transfer area. To clear this jam, use the following procedure: 1 Open the back cover. Press the top-right corner to release the spring latch.
Clearing Media Jams 2 Open the transfer unit. Grasp it in the center by the green handle and pull it toward you and down. Rear View Note: To avoid damage to the rollers, always remove jammed media gently. Also, toner images on the media aren't fused (set), which means toner is still loose. Avoid getting toner on your hands and clothes while removing the jammed media. If you accidentally get toner on your hands or clothes, lightly dust off as much as possible.
Clearing Media Jams 4-32 a Open the manual feed tray. b Open the green handle on the OPC belt cartridge and pull the cartridge out about 2" (5 cm) to relieve tension on the drum.
Clearing Media Jams c Remove the media from the transfer unit end of the printer. d Close the transfer unit and the back cover. e Push the OPC belt cartridge back into the printer until it snaps into place. (The cartridge is in place when you can see the green arrows on the left and right inside metal frame of the printer.) Push down the green handle to lock the OPC cartridge in place, and close the manual feed tray. f Skip to step 5.
Clearing Media Jams 4 M Remove jammed media from around the fuser roller by using the following procedure. WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen. a Open the paper exit unit.
Clearing Media Jams b Remove the jammed media by pulling it straight out from above the transfer unit. 5 Close the transfer unit, and then the back cover. 6 Close the paper exit unit. When the control panel message window displays IDLE, the printer is ready to print.
Clearing Media Jams Clearing Outer Jams When the control panel message window displays OUTER JAM, media has jammed leaving the paper exit unit. To clear this jam, use the following procedure: 1 4-36 Open the back cover by pressing the top-right corner to release the spring latch.
Clearing Media Jams 2 Open the transfer unit by grasping the green handle in the center and pulling it toward you and down. Latch Handle M WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen.
Clearing Media Jams 3 Open the paper exit unit.
Clearing Media Jams 4 Open the pressure-release lever on the fuser unit. Pressure-Release Lever ▲ Caution: If you can see the outer jam in the transfer unit, always remove it by pulling the media out through the transfer unit, not up and out the paper exit unit. This prevents the unfused toner from coming off on the exit rollers and getting down into the printer. Since toner images on the media aren't set, avoid getting loose toner on your hands and clothes while removing the jammed media.
Clearing Media Jams 5 Remove the jammed media by pulling it straight out from above the transfer unit. 6 Close the transfer unit, and then the back cover. 7 Close the pressure release lever on the fuser unit. 8 Close the paper exit unit. When the control panel message window displays IDLE, the printer is ready to print.
Clearing Media Jams If the Media Jam Message Stays On n If a jam message displays in the control panel message window, clear the jam using the appropriate procedure from “Clearing Media Jams” on page 27. If the message is still there, make sure cassettes have the correct size media, the size key slide on the back end of the cassette is set correctly, and all covers and doors are completely closed.
Clearing Media Jams 1 Open the back cover of the printer. 2 Open the transfer unit by grasping the green handle in the center and pulling it toward you and down.
Clearing Media Jams M WARNING! The fuser unit is hot!. ACHTUNG! Die Fixiereinheit wird sehr heiß!. 3 Place a finger on each side of the brown drum, and push down evenly on both sides to seat the drum firmly. Drum 4 Close the transfer unit and then the back cover. 5 Turn the printer off and then on again. Front If the ENGINE ERROR E9 message still displays in the control panel message window, you must call for service. See appendix A, “QMS Customer Support,” for information on how to contact QMS.
Testing Printerto-Host Communication Testing Printer-to-Host Communication Testing Printer-to-Macintosh Communication You can check communication between the printer selected in the Chooser and the Macintosh by sending a file to the printer from an application (see your application documentation for more information) or by printing a directory, as described here: 1 Display a disk or folder window. 2 Set up page information. Choose Page Setup from the File menu.
Testing Printerto-Host Communication symbol means to press the Enter key. To produce the ^D and ^Z, press and hold down the Ctrl key while you type the appropriate letters (d and z). These characters signify the end of the file and must always be included. Sending the Test File Parallel Test 1 To send the PRINTEST.PS file you just created to the printer, type print printest.
Testing Printerto-Host Communication c Reboot the PC and try the communication test again. If the printer repeatedly fails to complete this test, refer to your DOS documentation for more information. Serial Test 1 Go to the DOS C:\ prompt. 2 At the DOS C:\ prompt, send PRINTEST.PS to the printer by typing the following command: print printest.
Testing Printerto-Host Communication To find out what the printer's serial settings are, check the printer's start-up page, which printed out when you first turned it on. It lists the printer's current serial port settings. To change them to match the PC serial settings, use the printer control panel as described below: 1 Press the printer control panel Online/Offline key to make the Online LED go out.
Testing Printerto-Host Communication 8 Press the Select key. The message window momentarily displays RATE IS SELECTED (where RATE is the baud rate you selected) and then SERIAL BAUD RATE If you want to change other settings, use the Next key to scroll to the setting you want to change, then repeat the procedure described in steps 6 through 8 for finding and selecting new settings. 9 When you have finished making changes, press the Online/ Offline key.
HP-GL and PCL Error Codes HP-GL and PCL Error Codes The following tables list error codes that could appear on the printer message window when running HPGL or PCL emulations. HP-GL Error Code Explanation PCL Error Codes Explanation 0 Not enough memory for job. 0 Not enough memory for job. 1 Too many transformations. 1 State lost. 2 Math error. 2 Math error. 3 Job aborted. 3 Job aborted. 4 Instruction not recognized. 4 Out of memory for macros. 5 Wrong number of parameters.
Diagnostic and Special Pages Language Reference Manual (Adobe Systems Incorporated, Reading, PA: Addison-Wesley, 1990, ISBN 0-201-18127-4) for information on interpreting PostScript errors. Diagnostic and Special Pages There may be times when you want to check the current status of your printer, adjust the quality of your printed copy, or monitor print jobs. To help you do this, the printer has several types of diagnostic and special pages.
Diagnostic and Special Pages n The highest possible resolution (for monochrome and four-color jobs) that can be printed on the currently selected page size with the amount of printer RAM currently installed Disabling the Start-up Page After you install the printer and establish communication between the printer and the host, you may want to disable the start-up page to conserve toner, developer, and print media.
Diagnostic and Special Pages » Note: The sizes listed on the status pages are in bytes, so you must divide the numbers on the status pages by 1024 to get the equivalent number of kilobytes entered through the control panel. The Registration Page You can print a registration page through the control panel Administration/Special Pages menu. This page allows you to check color registration (placement of each of the process colors on the page).
Diagnostic and Special Pages The Color Balance Adjustment Page This page shows you how to adjust the print density for your printer. Areas of the page are used to indicate adjustment procedures to follow to correct print density problems. The explanations below give you information about the different areas of the page. Refer to “Print Density Problems” on page 14 to show you how to use this special page. Color Balance Adjustment Page 1 2 90° 45° Target – + 6 C – + Instructions 1.
Diagnostic and Special Pages 4-54 1 Squares—shows the quality of squares. The black and color squares show smearing or scattering when there is a toner density problem. 2 Bars—shows the quality of bars. The black and color bars shows smearing or scattering when there is a toner density problem. 3 90° Swatch Column—shows the color matching swatches that will indicate a 90° change in the print density adjustment dial.
Placing a Service Call Placing a Service Call If you have a problem you cannot resolve, contact your QMS vendor. Your QMS vendor is best equipped to immediately handle any problem you may encounter. If you have technical questions your vendor is unable to answer, you can call or fax questions to the QMS Customer Response Center (See Appendix A, “QMS Customer Support,” for information on contacting the QMS Customer Response Center).
A QMS Customer Support In This Chapter . . .
Sources of Support Sources of Support Your QMS Vendor Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions, and the equipment to analyze your printer problems. Your Application Vendor Often, “printing” problems have more to do with the application being used than with the printer. In this case, the application manufacturer is the best source of help.
Sources of Support The QMS Corporate Bulletin Board System The QMS Corporate Bulletin Board System (BBS) contains technical support notes, application notes, drivers, patches and utilities. Technical questions not requiring an immediate response can be left on electronic mail for the Sysop (System Operator). The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600, and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM, YMODEM, and ZMODEM capabilities.
Sources of Support The QMS Customer Response Center (CRC) The QMS Customer Response Center is available M-F, 7:00 am-6:00 pm, Central Standard Time, at (334) 633-4500 (US). You can also fax questions to CRC at (334) 633-3716 (US). Please indicate whether you would like a fax or a phone call.
QMS Worldwide Offices QMS World-wide Offices QMS United States and Latin America General Contact 1 (334) 633-4300 Fax 1 (334) 633-4866 Email info@qms.
QMS Worldwide Offices QMS in Europe, Middle East, Africa, India, Australia, and New Zealand Australia Anitech (61) 27491244 Belgium Fax (61) 35623880 QMS Service Center (32) 52352377 Denmark Egypt Finland France Germany Greece Iceland A-6 Fax (32) 52352376 Berendsen Innovation A/S (45) 39577300 Fax (45) 3957730 United Systems (202) 3350157 Fax (202) 3609787 Qtronic (358) 06926099 Fax (358) 0674886 Natis (33) 148637575 Fax (33) 148637444 DSI (49) 21156040 Fax (49) 2115604278 Printec (49) 61827780
QMS Worldwide Offices India Rolta India Limited (91) 228327708 Fax (91) 228365992 Ireland Gericmar (353) 16261666 Fax (353) 16260131 Israel M.A.G. Group (972) 35600650 Fax (972) 35601327 Italy Sipac (39) 258013366 Fax (39) 258012029 Kuwait Luxemburg The Netherlands New Zealand Norway Poland Portugal Computers & Com. Concepts Co.
QMS Worldwide Offices Russia Saudi Arabia South Africa Spain Sultanate of Oman Sweden Switzerland United Kingdom United Arab Emirates DPI (70) 952642853 Fax (70) 952642946 Nasco (966) 14771307 Fax (966) 14774913 Nashua Limited (27) 113134000 Fax (27) 118054139 Gemática (34) 35807534 Fax (34) 35807659 Electronics Co.
Index 100K CHECKUP (UG)4-25 A Accessories SIMMs (R)2-23 AC-charger unit See Charger unit Administration menu (R)1-10, (R)1-20 Special Pages menu (R)1-49 Adobe Illustrator (UG)1-16 Adobe Illustrator 5.
Automatic Color Control (UG)2-3 Automatic color control QCOLOR (UG)2-2 Automatic error recovery (UG)4-41 Automatic Jam Recovery (UG)2-45 Autowrap menu (Lineprinter) (R)1-48 B BACK PANEL OPEN (UG)4-20 Baud rate (UG)4-46 BCP See PS Protocol Belt cartridge See OPC belt cartridge BELT CARTRIDGE MISINSTALLED (UG)4-20 Binary Communications Protocol See PS Protocol Bins Output (R)1-17 Selection (R)1-17 Blank pages (UG)4-7 Buffer sizes (UG)2-34 Buffers Enlarging (R)2-23 Bulletin board, QMS A-3 Business CRD (UG)2-1
Pre-charger unit (UG)3-32, (UG)3-35, (UG)3-42 Printer (UG)3-4 Register roller unit (UG)3-36 Clear warning (R)1-16 CLOSE MANUAL FEED TRAY (UG)4-21 Collating output (UG)2-33 Color Compression (UG)2-15 QCOLOR (UG)2-2 Registration (UG)4-10 Uneven (UG)4-8 Color Balance Adjustment Page (UG)4-14 Color Control (UG)2-10 Color management mystem (UG)2-10 Color matching (UG)2-10 Color Matching with PANTONE (UG)2-11 Color Matching with PostScript Level 2 (UG)2-11 Color Rendering Dictionaries (R)1-35 Color rendering dict
Control Panel Keys (R)1-8 Message Window Language (R)1-6 Control panel Configuration, printer (R)1-2 Indicators (R)1-7 LEDs (R)1-7 Message window (UG)4-20, (R)1-6 Status messages (UG)4-20, (R)1-16 Controller Specifications (R)3-3 Copies (R)1-17 Copies menu (R)1-17 CorelDRAW (UG)1-7 Coronet (R)2-3 CR is CRLF menu (Lineprinter) (R)1-47 CRDs (R)1-35 Creating a network job separator (R)3-19 CrownCopy (UG)2-46 Curl (UG)3-4 Customer support, QMS A-2 D Data bits (UG)4-46 Data Bits menu (parallel) (R)1-28 Data Bit
Timeout (R)1-20 Emulation card Installing (R)2-12, (R)2-13 Emulation menu Parallel (R)1-27 Emulation Sensing Processor (ESP) Technology (UG)2-44 Emulations (UG)2-42, (UG)2-46 Selecting (R)3-11 Setting parameters (R)1-34 Emulations menu (R)1-34 End Job Mode Setting (R)3-16 End job mode (R)3-13 Reasons to use (R)3-14 Setting (R)3-15 End Job Mode menu Parallel (R)1-29 Ending a Print Job (UG)2-36 Ending a print job (UG)2-35 End-of-document command (R)3-13 Adding to a file (R)3-18 Energy Conservation (R)1-61 Ene
Installing, hard disk (R)1-65 PostScript emulation (R)3-3 Removing, hard disk (R)1-65 Font card (R)2-13 Installing (R)2-12, (R)2-13 Font menu (Lineprinter) (R)1-45 Fonts (UG)2-38 Downloading (UG)4-6, (UG)4-7 Installing optional (R)2-41 Intellifont SIMM (R)2-26 Memory (UG)4-7 Optional (UG)2-39 PCL5, scalable (R)1-42 PCL5, temporary, retaining (R)1-42 Printer resets (UG)4-7 Removing optional (R)2-42 Screen, Macintosh (UG)1-14 Formatting External hard disk (R)2-37 Formatting, hard disk (R)2-39 Function key Can
Plotter menu (R)1-35 Reverse Image menu (R)1-35 Scaling Percent menu (R)1-36, (R)1-37 Setting parameters (R)1-35 HP-GL Emulation (UG)2-42 HP-GL/2 See PCL5 (R)1-44 I IBM PC AT cable pinouts (R)3-6 XT cable pinouts (R)3-6 IDE board (R)2-3 IDE hard disk Installing (R)2-34 IDLE (UG)4-22 IDLE INPUT PRINTING (UG)4-22 if (UG)4-41 Image Partial (UG)4-11 Too small (UG)4-11 Image alignment (UG)2-34, (R)1-61 Image Alignment menu (R)1-61 Image, not centered Alignment (UG)4-51 Imageable region Constraints (UG)2-29, (UG
L M Labels (UG)2-24 Language Printer (R)3-11 Laser Prep (UG)1-14, (UG)4-7 Laser safety (R)3-36 LaserJet 4Si (UG)2-46, (R)2-3 LaserWriter (UG)1-14, (UG)4-7 LEDs (R)1-7 Level 2 PostScript (R)1-35 LF is CRLF menu (Lineprinter) (R)1-47 Line Numbering menu (Lineprinter) (R)1-46 Line Printer (R)2-3 Line Termination menu (PCL5) (R)1-41 Lineprinter Autowrap menu (R)1-48 Character Map menu (R)1-46 CR is CRLF menu (R)1-47 FF is CRFF menu (R)1-47 Font menu (R)1-45 LF is CRLF menu (R)1-47 Line Numbering menu (R)1-46
RAM,SIMMs (R)2-23 Spooling (UG)2-34 Memory configuration (UG)2-34 Memory submenu (R)1-53 Menu Administration (R)1-20 Installation (R)2-18 Operator Control (R)1-17 See menu name Using (UG)4-47 Menu key (R)1-9 Message window (R)1-6 Control panel (UG)4-20 Status messages (UG)4-20, (R)1-16 Messages Service (UG)4-20 Microsoft Excel (UG)1-7 Min K Spool menu Parallel (R)1-28 MISFEED JAM (UG)4-22 Misfeed jam (UG)4-27 Missing Dots (UG)4-9 mode command (DOS) (UG)4-46 Mode menu Parallel (R)1-27, (R)1-31 Monochrome HP-
PageMaker (UG)1-6 Pantone POCE (UG)2-11 Paper Kinds of (UG)2-27 Paper jams (UG)2-30, (UG)2-31 Recommended (UG)2-27 Sizes (UG)2-29 Weight (UG)2-27 Paper jams Error recovery (UG)4-41 Message stays on (UG)4-41 Paper Type menu (HP-GL) (R)1-36, (R)1-37 Parallel Byte mode (R)3-12 Compatibility mode (R)3-13 Data Bits menu (R)1-28 ECP mode (R)3-13 Emulation menu (R)1-27 End Job Mode menu (R)1-29 Enhanced Compatibility Port mode (R)3-13 Enhanced Parallel Port mode (R)3-13 EPP mode (R)3-13 Menu (R)1-27 Min K Spool me
Centronics IEEE 488 (R)3-8 LocalTalk (R)3-7 Macintosh-to-serial (R)3-7 Serial (R)3-5 Plotter menu (HP-GL) (R)1-35 Point Size x 100 menu (PCL5) (R)1-41 Point Sz 100ths menu (Lineprinter) (R)1-46 PostScript Error Handler (R)1-53 Level 2 (R)1-35 Parameters, setting (R)1-35 PostScript Level 2 Emulation (UG)2-42 PostScript operators showpage (UG)4-44 Power Conservation (R)1-61 Power cable Power Cord (R)2-32 PPD file (UG)1-16 Pre-charger unit, cleaning (UG)3-35, (UG)3-42 Preprinted Media (UG)2-24 Pre-punched Medi
Printing Blank pages (UG)4-7 Incomplete jobs (UG)4-7 Print quality problems (UG)4-8 Problem quick check (UG)4-2 Service call messages (UG)4-25 Status messages (UG)4-20 Printing errors Application Vendor A-2 PRINTING STATUS (UG)4-23 PRINTING TEST (UG)4-23 PrintMonitor (UG)1-14 Problems Checklist (UG)4-2 Troubleshooting (UG)4-41 Protocol (UG)4-4 Troubleshooting (UG)4-4 PS Executive (UG)1-8 PS Executive Series Utilities (UG)1-10 Configuration, printer (R)1-2 PS Protocol menu LocalTalk (R)1-33 Parallel (R)1-27
RMA number (UG)3-51 S Scalable Fonts menu (PCL5) (R)1-42 Scaling Percent menu (HP-GL) (R)1-36, (R)1-37 Scratches (UG)4-9 Screen fonts Macintosh (UG)1-14 Screening (UG)2-13 ColorDepth (UG)2-14 ColorSmooth (UG)2-13 Enhanced (UG)2-13 SCSI hard disks Specs (R)2-3 Security Card (UG)2-47 Security card (R)2-14 Select key (R)1-9 Serial Data Bits menu (R)1-21 Rcv sw flow Ctl menu (R)1-21 Software control, receive (R)1-21 Software flow control Transmit (R)1-21 Stop Bits menu (R)1-25 Xmit software flow control menu (
Status Page Type menu (R)1-49 Special Pages menu Header Inputbin menu (R)1-51 Header Page menu (R)1-50 Registration Page option (UG)4-52 Trailer Inputbin menu (R)1-52 Trailer Pages menu (R)1-51 Specifications Controller (R)3-3 Duty cycle (R)3-2 Emulations (R)3-3 Memory (R)3-4 Print engine (R)3-2 Print method (R)3-2 Print speed (R)3-2 Resolution (R)3-2 Warm-up time (R)3-2 Spills Developer (UG)3-5 Toner (UG)3-5 Spooling Min K Spool menu (R)1-28 Standard status page (R)1-49 Startup Options menu Do Error Handle
Status Page Type menu (R)1-49 Stop bits (UG)4-46, (UG)4-47 Stop Bits menu (serial) (R)1-25 Storage Pressure-release pieces (UG)3-47, (UG)3-56 Storing Consumables (UG)3-3 Support CompuServe A-3 Customer A-2 Internet A-3 QMS bulletin board A-3 Technical A-4 United States A-4 Support, QMS World-wide A-5 Symbol set menu (PCL5) (R)1-40 SYSSTART file (R)1-53 System software Downloading via parallel port (R)2-52, (R)2-58 Downloading via serial port (R)2-54, (R)2-59 Updating (R)2-45 T Tab Stops menu (Lineprinter)
V Image not centered (UG)4-10 Incomplete Jobs (UG)4-7 Inner jam (UG)4-22, (UG)4-30 Macintosh (UG)4-5 Macintosh applications (UG)4-7 Mechanical problems (UG)4-6 Media jams (UG)2-30, (UG)2-31 Misfeed jam (UG)4-22, (UG)4-27 Missing dots (UG)4-9 Outer jam (UG)4-23, (UG)4-36 Paper jam message (UG)4-41 PC (UG)4-4 Print quality (UG)4-8 Printer resets (UG)4-7 Protocol (UG)4-4 Quick check (UG)4-2 Read error (R)2-37 Reinitialization (UG)4-7 Replace belt (UG)4-24 Replace Fuser (UG)4-25 Scratches (UG)4-9 Side panel op
