User`s guide

Updating
CrownNet
Software
9-13
Troubleshooting
SYS V UNIX Systems
The log or status file is not being updated.
nn The file is not writable by lp. Perform the following operations on
it:
chown lp
filename ↵
chgrp lp
filename ↵
chmod 775
filename ↵
The job doesn’t reach the printer.
nn Check the printer’s log file for the message
Hostname
printername not found in host table.
Add the printer to the /etc/hosts file.
Updating CrownNet Software
The QMS CrownNet software is stored in 1 MB of flash ROM, so you
can update the software without opening the printer and installing
new PROMs. Updated CrownNet software allows you to take advan-
tage of future enhancements.
» Note:
CrownNet software version 1.19 and below cannot be initially
updated using this procedure. New version 3.0x or above PROMs
must be installed first. (Contact your QMS vendor for QMS-authorized
installation, or see “QMS CrownNet 3.0x Upgrade Installation
Instructions,” which comes with the new CrownNet PROMs.) Once
these new PROMs are installed, the CrownNet software may be
updated using this procedure in the future. If you’re unsure which
version of the CrownNet software your printer has installed, print a
CrownNet configuration page (the Administration/Communications/
xxxxxxxx
NIC /CrownNet/Common/Config Page menu, where
xxxxxxxx is either Resident or Optional) ).
The following sections explain the update procedure from several dif-
ferent hosts.