User`s guide

TCP/IP
Problems
QMS CrownNet System Administrator's Manual9-12
TCP/IP Problems
All UNIX Systems
The file doesn’t print.
nn Is the printer correctly configured in the spooling system?
nn Is there a printer error? Check the printer’s log file on the host for
problems with the spooling system, and check the TCP/IP status
file for printer status information returned from the printer via
TCP/IP.
nn On BSD and SGI spooling systems, the log file is located in /
usr/spool/
printername /log. The status file is located in /usr/
spool/
printername /status. The same status information is
available via the lpq command.
nn On AIX, HP-UX, and SYS V spooling systems, the log file is
in QMSoft/QDIR/
printername /log. The status file is located in
/usr/spool/
printername /status. The same status information is
available via the lpq command.
BSD UNIX Systems
After you add or change a printer with the QMS addprt utility,
printing yields unexpected results, such as the job going to the
wrong printer or disappearing entirely.
nn Check the /etc/printcap file to make sure there is only one entry
for the printer. The first entry always takes precedence.
The job doesn’t reach the printer.
nn Check the printer’s log file for the message
Hostname
printername not found in host table.
Add the printer to the /etc/hosts file.