User`s guide

NetWare
Problems
9-9
Troubleshooting
The printer won’t connect to a file server as a NetWare print
server.
nn Reset the password for the print server. Refer to “Configuring the
NetWare Protocol” in chapter 2, “Printer Configuration,” for
instructions.
The application says a print job was sent to the printer, but it
doesn’t print.
nn Did you either use the capture command at the DOS prompt
before entering an application, include it in your AUTOEXEC.BAT
file, or include it in your login script?
To find out if an LPT port is captured, type the following command
at the DOS prompt:
capture sh↵
This command shows you the current status of the LPT ports—in
particular, whether they are captured, whether they are set to
send data to a network printer or to a file, and how the capture
options were set.
nn Is the print queue properly defined in the application?
The printer's print queue fills up, but nothing prints.
nn Is the printer on line?
nn Is the printer correctly assigned to a print server?
nn Is the printer correctly configured on the network?
nn Is your application set up properly for network printing?
nn Is the print server allowed to service the queue?
nn Are the printer’s default emulation (Administration/Communica-
tions/ESP Default menu) and the interface’s default emumlation
(Administration/Communications/
xxxxxxxx NIC/Emulation menu,
where
xxxxxxxx is either Resident or Optional) set to the same
emulation as the print job? They must be set either to ESP or to
the same emulation.
nn Did you include the no tabs (nt) and no formfeeds (nff) options in
the capture command when sending the file?