User`s guide

OS/2 LAN
Manager/LAN
Server
Problems
9-7
Troubleshooting
OS/2 LAN Manager/LAN Server
Problems
The QMS pipe doesn’t appear when you’re adding a printer.
nn Did you install the CrownNet Manager for OS/2 correctly?
The printer’s print queue fills up, but nothing prints.
nn Is the printer on line?
nn Is the printer correctly configured on the file server?
nn Are your printers and print queues configured properly for net-
work printing?
nn Is your application set up properly for network printing?
nn Did you assign a print queue that is not associated with a printer?
Some print jobs pass through the print queues without printing.
nn Are the printer’s default emulation (Administration/Communica-
tions/ESP Default menu) and the interface’s default emumlation
(Administration/Communications/
xxxxxxxx NIC/Emulation menu,
where
xxxxxxxx is either Resident or Optional)) set to the same
emulation as the print job? They must be set either to ESP or to
the same emulation.
nn Is the interface enabled (Administration/Communications/
xxxxxxxx NIC/CrownNet/Common/Emulation menu, where
xxxxxxxx is either Resident or Optional))?
You have a problem selecting and using a print queue.
nn Print queues you select through this software cannot be used by
both a local and a network printer.
Jobs print at the wrong printer.
nn In the Add Queue dialog box, make sure the correct printer is
highlighted. Unhighlight any other printers in the list.