User`s guide

EtherTalk
Problems
QMS CrownNet System Administrator's Manual9-6
You can’t print.
nn Have you identified the network, zone, and printer (Macintosh
Control Panel and Chooser)?
nn Is AppleTalk active (Macintosh Chooser)?
nn Is EtherTalk enabled (Administration/Communications/
xxxxxxxx
NIC/CrownNet/EtherTalk/Mode menu, where xxxxxxxx is either
Resident or Optional)?
You can’t select devices on the printer port.
nn Do you have Chooser version 3.4 or later? This version is neces-
sary to select a device on the printer port.
Frequent reinitialization problems occur.
nn Do all Macintosh users on the network have the same version of
the Macintosh System file? The EtherTalk Protocol Option works
with System 6.0 and later. Each user on the network should be
using the same version of the System.
nn Do all Macintosh users on the network have the same versions of
LaserWriter, LaserPrep, and PrintMonitor files?
To check your LaserWriter, LaserPrep, and PrintMonitor file ver-
sion numbers, use the following procedure:
1 Open your System Folder.
2 Click the LaserWriter file icon once to select it.
3 From the File menu choose Get Info. An Info dialog box
appears.
4 The version number is listed near the bottom of the text.
» Note:
The version number listed at the top is the System version,
not the LaserWriter file version.
5 Close the Get Info dialog box by clicking the close box.
6 Repeat steps 2-5 for the LaserPrep and PrintMonitor file
icons.
7 Close the System Folder by clicking the close box.