Specifications

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Various factors can affect a printer’s warranty. Two important ones are consumables
and electrostatic discharge. Read your printer warranty carefully, and then store it in a
safe place.
»Note:
Don’t return any merchandise to the manufacturer without calling for a return
merchandise authorization (RMA) number. See appendix A, “QMS Customer
Support,” for the QMS Customer Service telephone number where you can obtain an
RMA number.
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The use of non-QMS consumables and/or accessories alone does not affect either
your warranty or any maintenance contract you may have purchased. However, if
QMS printer failure or damage is found to be directly attributable to the use of
non-QMS consumables and/or accessories, QMS will not repair the printer free of
charge. In this case, standard time and material charges will be applied to service
your printer for that particular failure or damage. QMS recommends that you use only
QMS consumables and accessories to support your printer. For Information on QMS
products, supplies, and accessories, and on the authorized QMS remarketer or ser-
vice provider nearest you, in the US, call 1 [phone]. In all other countries,
check appendix A, “QMS Customer Support,” for the QMS office closest to you.
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It's very important to protect the printer controller board and other printer circuit
boards from electrostatic damage.
If an anti-static wrist strap is provided in your printer option kit, attach one end of it
to your wrist and the other end to any convenient electrical ground. The bare metal
chassis of equipment, such as on the back of a computer, is suitable if it is plugged in
but turned off. Never attach the wrist strap to any piece of equipment with an
electrical current present. Turn off all power switches first. Plastic, rubber, wood,
painted metal surfaces, and telephones are not acceptable grounding points. The
printer isn't an acceptable grounding point either because it must be unplugged before
you perform this task.
If you don't have an anti-static wrist strap, discharge your body's static electric
charge by touching a grounded surface before you handle any printer boards or com-
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