Service manual

QMS 3260/4032 Laser Printer - Base Engine Technical Manual 4-1
Release Version 11-97
Primary Fault Isolation Procedures
Section 4 - Primary FIPs: Printer Performance Problems Contents
Printer Performance Problem Flow Chart
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.1 Inoperative Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2 Erratic Printer Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.3 Inoperative Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.4 Inoperative Main Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
4.5 Inoperative Paper Feed Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
4.6 J1-2 is not displayed when the EP Cartridge is out of toner. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
4.7 Inoperative Interlock Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.8 Inoperative Offset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Before entering the Printer Performance Problems FIPs:
1. Is the printer plugged into a recommended AC wall outlet?
2. Is the AC power provided at the wall outlet within recommended specifications?
3. Is the AC power cord connected to the printer.
4. Is the AC power cord in good condition; not frayed or broken?
5. Is the printer properly grounded through the AC wall outlet?
6. Is the printer located in an area where the temperature and humidity are moderate and stable?
7. Is the printer located in an area that is free of dust?
8. Is the printer located in an area away from water outlets, steamers, electric heaters, volatile gases, or
open flames?
9. Is the printer shielded from the direct rays of the sun?
10. Does the printer have recommended space around all sides for proper ventilation?
11. Is the printer sitting on a level and stable surface?
12. Is recommended paper stock being used in the printer?
13. Does the customer use the printer as instructed in the User Manual?
14. Are consumables, such as the EP Cartridge replaced at recommended intervals?